Best Western Gregory Hotel

Terrible service....no ice' sporadic and no desk service, terrible breakfast, smoke alarm low battery beeping all early morning, slow elevator...very poor experience

First of all the elevator didn’t work, whole time was on construction). Air conditioning was working poorly: either too hot or too cold and loud. They obviously were doing construction work at the hotel and it was very loud. The area surrounding the hotel was ok.

Room was not available at time of checkin. Elevator was not working. Our room was on the third floor so we had to carry our bags up two flights of stairs. Building was erected in 1926 so stairs are fairly narrow and steep. Also website said parking was free. That's because you have to find a place to parking on the street.

Clearly understaff but the little that was present was nice and helpful. Location was good. Cleanness was poor. The elevator was in maintenance. Not soundproofing between rooms. The hotel looks to be under renovation witch is clearly needed.

Clean and comfortable