Best Western Plus Brooklyn Bay Hotel

Off-street parking is available but limited and first come, first served. Several guests noted occasional elevator problems; other amenities feel basic.

Many guests describe the hotel and rooms as very clean, with housekeeping praised. However, recurring complaints mention mildew or mold in showers, an overpowering cleaning-product smell, smoke odors, and signs of water damage or bugs.

Room experiences vary: some find them comfortable or spacious, while others report small or basement-level rooms, street noise, and maintenance issues like leaks, faulty fixtures, and loud A/C. TVs are small and lack streaming.

Staff are frequently praised as friendly and helpful, and check-in is often smooth. Some reviews report rude or unhelpful front-desk interactions, housekeeping lapses, and poor handling of noise, safety, or billing and ID issues.

Waterside Sheepshead Bay location offers easy transit and Belt Parkway access, plus restaurants and a quiet neighborhood for some. Street-facing rooms can get traffic or bus-stop noise early.

Included breakfast is generally well liked, with decent variety and attentive replenishment. A few guests found it basic or underwhelming.