Name: Courtyard by Marriott New York JFK Airport
Address: 145-11 North Conduit Avenue, South Jamaica, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$195–US$367 per night
Rating: 7.9

What guests think

Courtyard by Marriott New York JFK Airport suits short airport stays with friendly service, a generally reliable 24/7 shuttle, and comfortable rooms, though dated touches, limited parking, and occasional shuttle delays, full buses, or pickup confusion are noted across reviews.

Beds are often praised, but some guests report HVAC or plumbing issues, hard-to-close bathroom doors, and minor maintenance problems. Room cleanliness is frequently good, while hallways, elevators, windows, and a few bathrooms can be dirty or feel worn. The on-site bar/restaurant offers convenience but a small menu, mixed food quality, and higher prices; breakfast is not always included. Expect a convenient, no-frills stopover close to the terminals.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar/restaurant is convenient but has a small menu; the gym is very small. Parking is limited or expensive, and elevators can be slow or out of service.

Related guest reviews

8

Jeffrey

14 Feb 2025

·

Stayed 1 night

Decent place to stay overnight between flights. Restaurant has limited menu but friendly service

4

Joseph

6 May 2025

·

Stayed 1 night

I liked the location as to how close it was to JFK. However, the menu was quite limited and the food was terrible. The gym is really small (I've seen home gyms with more in them than this one). As for the shuttle, the driver drove quite fast and was on the opposite side of the road heading toward oncoming traffic as he looked to avoid having to wait for a car to move that was blocking our lane. He then drove into one driveway of a gas station and out the other side and into oncoming traffic. Pointed these issues out to the hotel management and got a pre-scripted response that left me feeling like nothing is going to change.

6

William

13 Mar 2024

·

Stayed 1 night

Limited parking and valet parking was very expensive!

10

Christy

18 Apr 2025

·

Stayed 1 night

Clean comfortable room. Only issue was no parking at time of check in. We parked on the street around the corner and it was fine.

6

david

24 Jan 2024

·

Stayed 1 night

What u didn’t like is the lack of private parking on the grounds and was charged $40 for valet parking. The only free parking was in the street. Really? In that area? Really didn’t leave me much of a choice but to pay the rent straight money. Will never go there again.

6

Merry Ellen

8 Nov 2025

·

Stayed 1 night

It was fine. Room comfortable and clean. Street parking which was a pain but drop off area in front for bags. Lobby hectic. Bar right in the center. Windows in room filthy on outside.

6

Robin

16 Sept 2024

·

Stayed 1 night

Hotel room was small but clean and comfortable. The restaurant has an extremely limited selection and the food was just ok.

8

Martin

20 Aug 2025

·

Stayed 1 night

Nice large room with comfy bed, fridge and microwave, Keurig in room, free fast shuttle straight to terminal. On arrival you have to take AirTrain to Federal Circle and wait for shuttle to hotel. Staff was friendly and efficient. Main issue is elevators. There were only two and one was not in service so we waited for 20 minutes before taking the fire escape stairs down. Luckily we were only on the 3rd floor.

6

Patricia

7 Aug 2025

·

Stayed 1 night

It was nice to have the wine and cheese and crackers in the lobby before dinner and even though your menu is small, we were able to get something to eat that was OK for us. The unfortunate thing is that is so loud in there the acoustics are poor and the music is blaring, and it really is hard to think Plus your phone call system from the airport to be picked up was really really really hard to hear who is on the line and it's also not working at the airport to pick up the phone there a room is clean, but I have to say the hallways look kind of dirty

10

Barbara

2 May 2025

·

Stayed 1 night

The staff here was so friendly and helpful. No room safe. Very small gym with limited work out equipment. Really nothing to explore or see close to the hotel and no other restaurants close by. The room was in good condition. The hotel did not look shabby. Solid 3 stars from me. The hotel shuttle and driver was a nice plus too.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often clean, but several reviews cite dirty or worn common areas (lobby, hallways, elevators) and occasional room issues like hairs, stained linens, musty smells, or grimy windows.

Related guest reviews

2

Callie

25 Sept 2024

·

Stayed 1 night

Terrible experience. The bathroom was covered in hair, and the towels appeared stained and dirty. The hotel and room itself felt run-down with stained carpet, and while the sheets seemed clean, the bed was the only spot I felt comfortable using, almost like an island of cleanliness. Thankfully, I had brought sanitizer with me. This stay was extremely disappointing and not at the level expected from Marriott. I understand the location near the airport drives up the price, but over $500 for a room that feels like it’s worth less than $100 is unacceptable. At the very least, the property should be clean and well-maintained.

6

Denise

28 Oct 2025

·

Stayed 1 night

Close to the airport and shuttle was excellent. The hotel foyer was quite dirty, floors, lifts and eating areas in need of cleaning. The room was acceptable and the bed was comfortable. Windows and walls were in need of a clean

6

Michael

18 Jun 2025

·

Stayed 1 night

Room was dirty, bugs in the fridge, hairs in the tub, curtains didn't close, bed hard and lumpy. Unfortunately English is my 1st and only language so I was not able to understand the reception staff easily. Don't think I'll be back.

4

Ralph

19 Jul 2023

·

Stayed 1 night

The interior was dirty and in need of an upgrade. The restaurant was in a terrible location, small and not very private. The elevator was filthy and the rooms were not maintained very well. I would not consider staying there again.

8

Nancy

10 Oct 2025

·

Stayed 1 night

Shuttle was great, room was clean

10

Ruth

9 Jun 2025

·

Stayed 1 night

The Hotel was clean and the staff was wonderful. I had a very good experience. I was able to check in early with no additional charges. Love that place

6

Merry Ellen

8 Nov 2025

·

Stayed 1 night

It was fine. Room comfortable and clean. Street parking which was a pain but drop off area in front for bags. Lobby hectic. Bar right in the center. Windows in room filthy on outside.

10

María

7 May 2025

·

Stayed 2 nights

The common areas of the property were not clean dirty carpets all around and hotel is a little old. The room was clean and comfortable and that was good . Staff was nice and helpful

10

Esther

6 Apr 2025

·

Stayed 1 night

It was clean and the staff is friendly. There is a menu for breakfast which looks good but i didn't get to try it because i was running late. It's close to JFK and therefore great for lay overs

8

huber

5 Dec 2024

·

Stayed 1 night

Hallway was dirty in the evening. Hare Krsna. 🙂

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Rooms

Rooms are generally comfortable and quiet with good beds, but decor feels dated and layouts have quirks (sliding bathroom doors, showers that splash). Recurring issues include HVAC not cooling or heating properly and spotty Wi‑Fi or minor maintenance problems.

Related guest reviews

8

Angela

23 Jun 2025

·

Stayed 1 night

Everything was fine about this hotel except the shower does not have a hand held nozzle. The only nozzle was way up high at the ceiling and the position could not be changed. Bad set up. I hand to borrow a cup to hold water to rinse where I want to rinse. Very inconvenient.

2

Daniel

14 Jan 2025

·

Stayed 1 night

The staff was friendly, but could not help us turn down the very high heat. I asked for a refund, but did not receive a response.

4

Paul Samuel

20 Nov 2023

·

Stayed 1 night

NO INTERNET!!!!!!!!!!!!!!!

8

JOSEPH

25 Jun 2025

·

Stayed 1 night

Very comfortable beds.

8

dVon

29 Oct 2024

·

Stayed 1 night

The hotel was close to the airport, the rooms were nice and excellent customer services as well as rooms were quiet, I couldn’t hear the people walking pass my room talking as I was right opposite the elevator. The only two issues I had with the room is the TV would blank out for a few seconds and come back in. And lastly was the shower didn’t have a closed door or shower curtain, it had a small partition which caused water to leak all over the bathroom floor.

2

Andrew

19 Jan 2025

·

Stayed 1 night

Room heat was stuck on. Got 0 sleep. Do better marriot

8

EARL

31 Aug 2025

·

Stayed 1 night

Close to our destination. But there were problems with trying to Close the bathroom door.

6

Agnes

27 Apr 2025

·

Stayed 4 nights

The stay was good; in spite of the sad reason I was here. However, the AC was not working properly and neither was the WiFi.

8

Elio

14 Feb 2025

·

Stayed 4 nights

Property need an update

6

Victoria

3 Feb 2025

·

Stayed 1 night

Average stay at the Courtyard, perfectly ok for an early flight out of JFK, shuttle bus to pick up and drop off. It's a little tired round the edges but the bed was reasonable, could have done with better pillows and the bathroom wasn't the best but it did the job

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Service

Service is frequently praised as friendly, helpful, and accommodating across front desk and shuttle staff. A few guests reported rude interactions or slow, crowded check-in at busy times.

Related guest reviews

2

Latchmie Devi

21 Aug 2025

·

Stayed 6 nights

The front desk staff was terrible and has a bad attitude. They put us out of the room one day earlier and did not look at our Expedia conformation. They let us go back into the room when Expedia called. Staff there are extremely terrible. I would not recommend.

10

Patrick

26 Mar 2025

·

Stayed 2 nights

The front desk staff is superb! Always very helpful and full of energy. Will definitely stay again!

10

Sidney

8 Sept 2024

·

Stayed 2 nights

Excellent front desk staff and shuttle services / drivers! Strongly recommended!

10

jan

6 Oct 2025

·

Stayed 1 night

This was just a quick overnight stay prior to an early flight out of JFK. Everything was fantastic. Thank you so much to Junior who was so helpful. He greeted us out front and helped us with our valet parking and luggage. He even gave us each a voucher for drinks at the bar. We will definitely stay here again.

10

Mary

11 Dec 2024

·

Stayed 1 night

The shuttle service is very good. Our drivers have always been very professional and courteous. Emily who works at the front desk is outstanding. She is very knowledgeable and kind. She gave us helpful information for getting around in New York during our stay. She always had a smile for everyone and NEVER made you feel like you were a bother- even when she was busy.

10

Domingo

4 Apr 2025

·

Stayed 1 night

Great place staff was awesome very friendly. They are perfect with their hello and goodbye. Room spacious and clean. Shuttle bus driver did a fantastic job.

10

Donna

18 Nov 2025

·

Stayed 1 night

Front desk and shuttle staff very helpful and friendly. Bed is super comfortable and room was quiet - much appreciated. Only thing I wish you had was a way to have hot water in the room - could not get the Kerig to give me hot water despite reading the directions and trying 3 times.

10

Jamie

17 Aug 2025

·

Stayed 1 night

I flew in with my two small kids in tow from Germany before check in time. We were exhausted and Anna saw that. She took the time to find us an available room before check in so we could rest. Believe it or not we needed it before another long 10 hour flight to Hawaii the next day. We rested all day and night until we had to depart. As we result, we were very thankful and appreciative that Ana helped us get a room before check-in.

10

Omaima

28 Aug 2025

·

Stayed 1 night

The people helping me and my family were the best. James Corley helped us with our luggage and parking. He is awesome explaining different option. He so is very friendly and super helpful. Junior our ambassador, waited for us to check in, helped us with our luggage to our rooms, and served us wine. I can't say enough how Junior made us feel welcomed and respected. He also is super helpful and friendly

10

Lori

29 Oct 2025

·

Stayed 1 night

Smooth check-in process; refrigerator and microwave in room; comfortable bed; Also I was at JFK airport hotel shuttle station and driver Oscar who works next door at the Marriott Residence inn location told me he would drop me off at the Courtysrd so I didn’t have to wait- he goes the extra mile for customer service.

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AI-generated summary based on recent guest reviews

Location

Very close to JFK with a frequent 24/7 shuttle, making it easy for layovers. The immediate area offers little to walk to and can be tricky for access or parking.

Related guest reviews

10

Jackie

28 Mar 2025

·

Stayed 1 night

Perfect place to stay in between flights. Close to airport with 24hr shuttle.

8

David

31 Oct 2024

·

Stayed 1 night

The property was great. The location was a bit difficult getting to. Breakfast was not provided.

8

Alina

7 Jan 2025

·

Stayed 1 night

Enough to spend a night before a flight. Nice accommodations, friendly staff

8

Roger

30 Jun 2025

·

Stayed 1 night

A good basic hotel. Clean room with comfortable bed and great shower. Neighbourhood is a bit noisy and untidy. Could use a proper bar and restaurant, although you can get basic food and beverage in the lobby. Staff are friendly. Would stay again so that is a positive.

6

Milica

10 Jun 2024

·

Stayed 1 night

The property was convenient due to proximity to the airport. Other than that is was just okay. Nothing around the area within walking distance.

8

Kay

1 Jul 2025

·

Stayed 1 night

While this is called the JFK Marriott, given the construction at JFK it isn’t easy to access. The hotel is obviously older although the bathroom in the room had been updated The bed was *okay* and pillows were lumpy and cheap feeling The AC worked great (yay) and the room was reasonably dark

10

diptee

2 May 2025

·

Stayed 1 night

Great hotel! Close to JFK airport.

8

John

13 Jun 2025

·

Stayed 2 nights

Overall, the stay was acceptable. Service was good and staff were very friendly and helpful. Restaurant was limited in menu options, but complimentary coffee was available, it seemed at all times. The options wrt food etc. were very limited in the local area, however, the area was pleasant and it appeared to be safe.

8

Martin

15 Aug 2025

·

Stayed 1 night

Close to JFK.

8

Ejit

21 Jun 2024

·

Stayed 1 night

Close to the airport within a residential area

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AI-generated summary based on recent guest reviews

Dining

On-site dining and bar are convenient, with several positive meals and breakfasts noted, but the menu is limited and prices can feel high. Breakfast is not always included as expected.

Related guest reviews

6

arnaud

17 Oct 2024

·

Stayed 1 night

Front desk person was great, bar and dinnng area were a total disaster! Food was horrible as well as the drink

6

Shengtao

2 Feb 2025

·

Stayed 1 night

rooms are good. Resturant limited.

4

SRIDHAR

7 Jul 2025

·

Stayed 1 night

Travelocity rate showed breakfast included however upon check in we were told it was not included.

10

Sheri

15 Oct 2025

·

Stayed 1 night

Shuttle was on time, dinner was yummy

8

Greta

15 Jun 2025

·

Stayed 1 night

Liked: Check-in was easy, staff were very friendly Rooms were clean, beds comfortable, plenty of towels etc. Food served in the small restaurant was very good, Cobb Salad was excellent! Disliked: Restaurant and lobby area are a shared area and it was very cold, AC full on. Free shuttle to the airport is offered, however early morning (4:30-6:00) was a very busy time and several of us who were wanting the 4:30 shuttle were turned away and had to wait for the 5:00 am shuttle. Guests are asked to notify the front desk they will be using the shuttle and what time they will need it. Based on our experience you definitely need to provide more then one shuttle for the 4:30 and 5:00 am runs.

10

Andrea

5 Jul 2025

·

Stayed 1 night

The hotel staff were all very nice. The room was clean as well as the general area. Only misunderstanding was I thought breakfast was included and it wasn’t. Since we didn’t ’ see any restaurants in the area and we got in late, we ate dinner at the hotel. Limited menu , and like the breakfast we had the next morning, was overpriced. You are paying for the convenience. The servers were good. However, I felt they could have used more people on the shifts. They seemed to have more than their fair share of customers.

10

Joseph

21 Jul 2025

·

Stayed 6 nights

Staff was very friendly and helpful. I could get a full breakfest every day. Nosh also had a small dinner menu, and the food was very good.

6

betty

1 Jul 2023

·

Stayed 1 night

Food is not that great and very expensive

6

Robin

16 Sept 2024

·

Stayed 1 night

Hotel room was small but clean and comfortable. The restaurant has an extremely limited selection and the food was just ok.

10

Daniel

3 Oct 2025

·

Stayed 1 night

Clean room. Super comfortable bed. Huge TV with plenty of channels. Food was nice and big portions. Reasonably priced.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$196
February	US$191
March	US$221
April	US$255
May	US$275
June	US$351
July	US$291
August	US$252
September	US$392
October	US$289
November	US$242
December	US$251

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $233	17 $257	18 $364	19 $355
20 $229	21 $216	22 $331	23 $348	24 $323	25 $367	26 $330
27 $216	28 $216	29 $217	30 $217

Su	Mo	Tu	We	Th	Fr	Sa
				1 $213	2 $264	3 $237
4 $195	5 $204	6 $203	7 $204	8 $215	9 $280	10 $335
11 $213	12 $228	13 $230	14 $230	15 $211	16 $291	17 $308
18 $213	19 $230	20 $229	21 $230	22 $213	23 $281	24 $291
25 $211	26 $237	27 $246	28 $245	29 $237	30 $257	31 $264

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Room, 1 King Bed, Hearing Accessible

Suite, 1 Bedroom

Room, 1 King Bed

Room, 1 King Bed, Accessible Bathtub

Room, 2 Double Beds, Accessible Bathtub

Room, 2 Double Beds, Hearing Accessible

Room, 2 Double Beds

Room, 2 Double Beds, Roll-In Shower

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott New York JFK Airport

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