Name: Skyline Hotel Detroit Airport, SureStay Collection by Best Western
Address: 31500 Wick Rd, Detroit, Michigan, United States of America, Detroit, Michigan, US
Price range: US$87–US$117 per night
Rating: 7.97

What guests think

At Skyline Hotel Detroit Airport SureStay Collection By BW, travelers praise the convenient DTW location, frequent airport shuttle, and generally clean, comfortable rooms with good beds and blackout blinds, while noting active renovations and some dated or small common areas.

Service is often friendly and helpful, though several guests report rude or unresponsive front-desk interactions and frustrations with billing holds or room assignment issues. Facilities include a pool and bar, but the pool can be cold or partially closed, the gym is limited, and occasional water or power outages were reported during winter. Noise varies by room; some hear airport or hallway noise, and a few disliked the half-glass shower design or worn details, while many slept well. Overall, it suits short, airport-focused stays at a fair price.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and bar are appreciated, but the pool can be cold or partly closed, the gym feels limited with broken equipment noted, small elevators and renovations are mentioned, and a few winter stays saw temporary water or power outages.

Related guest reviews

10

Edwin

26 Oct 2025

·

Stayed 2 nights

That was nice close to the airport. It had a shuttle. Only thing was the pool was half closed on the outside part other than that everything was very nice.

10

Brenda

27 Jun 2025

·

Stayed 1 night

Entrance, lobby, and main floor beautiful! Then you entered a very small and old elevator getting off on the 2nd floor hallways a little small and outdated my room was beautiful, the bed and bedding plush and very comfortable and the blackout blind amazing i didnt want to get out of bed. I will most certainly be staying again

2

Henry

1 Apr 2025

·

Stayed 1 night

The power went out and I wasn’t able to check in so I had to move to another hotel but still got charged a cancel fee. Very disappointing.

2

Caitlin

22 Apr 2025

·

Stayed 1 night

The hotel had no running water. Terrible. Didn’t even bother to notify guests of this.

10

Janis

21 Sept 2025

·

Stayed 2 nights

Refurbished nicely. Pool a little too cold

10

Daniel

22 Aug 2025

·

Stayed 1 night

So lucky to have found this hotel! Skyline has been operating less than a year while they renovate the property. Surprisingly there was very little noise and the finished area is very nice. The staff are helpful and friendly. The lobby is pleasant. The bed was very comfortable, the shower was strong with plenty of hot water and good quality products. Food in the restaurant was okay to excellent - the chicken Caesar wrap was the best I’ve ever had. And the airport shuttle runs every 30 minutes. Even in the middle of the night! I know where I’m staying next time I fly to DTW. Thanks Skyline!

10

Michelle

18 Jul 2025

·

Stayed 1 night

Starbucks, shakes, burritos all half a mile away. Close to airport and quiet!! Loved our stay! Great pool, swim thru to outside pool. Great staff, great experience!

10

Michael

1 Oct 2025

·

Stayed 2 nights

Loved the pool.

10

Sean

20 Jun 2025

·

Stayed 1 night

They have a shuttle and pool. bar is open late. big rooms

4

Christopher

8 Oct 2024

·

Stayed 1 night

gym is small and not many choices. two treadmills - one is completely broken and the other turns on but speed does not change. overall good location and gets the job done - good renovations

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Cleanliness

Many guests find rooms clean, but recurring issues include missed housekeeping, lingering odors, wet or worn carpets, and occasional dirty bathrooms or leftover trash.

Related guest reviews

8

Rebecca

8 Aug 2025

·

Stayed 1 night

Hair in bottom of shower, noticeable dirty nightstands that didn't appear cleaned. Gave us a room for "disabled individuals" that made it difficult to shower. The bathroom was very dirty.

6

Maria

11 Sept 2025

·

Stayed 1 night

Clean room and bathroom. Confortable bed. Close to airport but not noisy at all. Airport shuttle 24 hours a day, every half hour. Weird smell in lobby and room. Expected a worse room when I saw the lobby and elevator. Receptionist was efficient and not sympathetic

10

Erica

11 Sept 2025

·

Stayed 1 night

Shuttle bus driver was very helpful. Front desk was respectful and friendly. Lobby well kept. Room was really clean and updated.

10

rashida

30 Aug 2025

·

Stayed 2 nights

Typically I don’t stay at Best Western properties but I’ve stayed here twice and it’s pretty comfy. The rooms are clean and so are the bathrooms. I would stay here again and recommend it to others as well. Thank you.

8

Lori

28 Jun 2025

·

Stayed 1 night

My room had candy wrappers and empty water bottle, the cabinet door was open where you would hang your clothes there were tissues in the bathroom garbage I thought somebody was in there like I was in somebody else's room. So I went down to the front desk and she said oh that just must've been housekeeping because I don't have anybody assigned to that room. They were very busy and probably almost completely full and they were nice about it but like the candy was stuck to the table. I have photos if you need them.

10

Aaron

20 Jan 2026

·

Stayed 2 nights

Clean room, delicious breakfast (avocado Toast & Yogurt Parfait) helpful staff. Punctual shuttle.

6

Cheryl

28 Jun 2024

·

Stayed 1 night

Room was in an isolated location just past the laundry room for the facility. Additionally it smelled. Staff moved me but the next room had a candy wrapper underneath a cup and mold in the bathroom sink. And I had to ask for the breakfast coupons I paid for.

2

Alyson

4 Apr 2025

·

Stayed 1 night

The room was dirty. I had a pillow that had been stepped on by one of the staff, the showerhead, a bunch of hair in it overall, it was not a clean establishment.

4

Jennifer

5 May 2024

·

Stayed 1 night

Arrived about 3:30 am after a 7 hour flight delay. We were put in a room at the very farthest end of the hotel. The ice machine across from our room was making an extremely loud noise and leaking all over the floor. There was no way we could sleep with that horrible noise. Then our room keys didn’t work anyway. I left my husband there with our 5 suitcases, and I had to go all the way back to reception to get a new key or request a different room. After being told we were assigned that room due to availability, we were then given the option of moving, with our 5 suitcases, at 4am, to another floor. Finally we were given a room on the same floor as originally provided but not nearly as far away. The outside noise was loud with the traffic. The pillows were so incredibly thick and hard they were impossible to lay our heads on and the bed was like sleeping on a hard wooden church pew. The lobby was lovely, the front desk staff were pleasant and the shuttle drivers were fantastic.

4

Bayan chawki

10 Sept 2024

·

Stayed 1 night

The rooms were pretty dirty. Dirt seemed to just be pushed around rather than cleaned after the previous guest. Bad lighting in the room. The bed comforter was also dirty. The front desk staff were nice and flexible.

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Rooms

Rooms are often comfortable—some spacious—with excellent blackout blinds and good beds; downsides include loud AC or airport noise, long walks to distant rooms, and half-glass showers or broken bathroom doors in some units.

Related guest reviews

6

Lloyd

28 Aug 2025

·

Stayed 1 night

The room was comfortable but the level of outside noise was disturbing.

8

McKenna

22 Apr 2024

·

Stayed 3 nights

Good, clean property! The staff were all very friendly and helpful... The only thing I didn't like was the bathroom. Hated the sliding door that didn't lock, and while the shower looked new and updated, the glass wasn't long enough on the side (no shower door)... So the floor would get soaking wet every time the shower was used.

10

Vanessa

1 Oct 2025

·

Stayed 1 night

Very clean, great location. The blackout blinds were amazing. Beds super comfortable. Great stay.

10

Dentric

30 Jun 2025

·

Stayed 2 nights

Suite was very large. No mirrors other than the bathroom mirro.

8

Ron

24 Oct 2025

·

Stayed 3 nights

Room was ok. Bathroom door broken so that sucked. Overall quiete for most part. To many people smoking weed hallways reeked. Boys had fun at pool.

8

Katie

7 Jun 2024

·

Stayed 1 night

Booked a very last minute room here after a cancelled flight and not being able to travel again until the following day. The room was comfortable and clean, and good value for money. The shuttle bus to/from the airport was also a great addition! My only negatives would be how loud the air conditioning unit was, and that having a room on the ground floor meant I was woken up by car headlights quite a lot (I didn’t notice the black out blind behind the main one until morning as it was already dark when I checked in!)

8

Claire

27 Aug 2024

·

Stayed 1 night

PROS - Hotel is adequately clean (I only saw the lobby and our booked room. - There is airport shuttle available. - Front desk staff was competent (but not cordial). CONS - Whoever booked us gave us the farthest room from the lobby (as in farthest) Hallway was dark and eerie, my son was creeped out. - Airport shuttle came like 35 minutes after we called the hotel to pick us up. Hotel is 10 min away from the airport. - Food available for late night visitors checking in are limited to almost none.

8

Randy

12 Aug 2025

·

Stayed 1 night

Internet access was fast and reliable

10

Alia

17 Oct 2025

·

Stayed 1 night

The bed was the most comfortable mattress i have ever slept on. I slept like a baby. The hotel is clean and service is on point. Great location for airport travel.

8

Erica

5 Oct 2025

·

Stayed 1 night

The shower has a very weird concept. It’s completely open on one side which causes to get water everywhere. Otherwise it was a nice cozy stay.

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Service

Staff are often friendly and accommodating, but several reports cite rude or unresponsive front-desk interactions, long shuttle phone waits, early checkout knocking, and frustrations with billing holds, receipts, or room-type changes.

Related guest reviews

6

Asad

3 Oct 2025

·

Stayed 1 night

We reserved a 1-bedroom king suite, only to be told at check-in that it was no longer available. Instead, we were offered a double queen room because “others beat us to it.” Terrible customer service. We won’t be returning.

2

Christine

16 Nov 2025

·

Stayed 1 night

I booked with Expedia and they kept charging my card for no reason. I couldn’t get an explanation and they gave me a blank receipt. The front desk couldn’t provide answers and the customer service rep on the phone could not answer. Apparently this is done so customers would not book thru Expedia.horrible

8

Angela

8 Dec 2025

·

Stayed 1 night

Room was clean, they just come knocking on the door so early the day of check out, as if you don’t know it’s check out day.

10

Michele

12 Jun 2025

·

Stayed 1 night

The staff was friendly and helpful. The hotel was clean, and the restaurant food was good and reasonably priced. The shuttle service, to and from the airport, was quick. Will definitely stay again.

2

Kirk

11 Jun 2025

·

Stayed 1 night

I booked two rooms, one for me and one for my teen daughters, on May 15th. My incidentals hold for each room was $100. I travel a LOT and my honest suggestion is that you should stay here ONLY if you want to speak to their management 4x for them to tell you the hold will be released in 3-10 days but you don't need your money back for 25 days....Because they have no mechanism for expediting your hold release other than telling their customers to "be patient". NONE of the hundreds of hotels that I have stayed at for business or pleasure have EVER taken this long. This is unacceptable to me and if you stay here then you'll have to decide if you think that this acceptable for you. HEY SKYLINE. CAN I PLEASE HAVE MY MONEY??? I promise that once I get it, you'll NEVER have answer my reviews or not return my calls again. Ever. *Today is 6/11/25. I STILL haven't gotten my money back OR a satisfactory response from mgmt.*

10

Connie

3 Sept 2025

·

Stayed 1 night

Check in was easy. Staff was friendly. Bartender let us order food right before they stopped service which was badly needed after our delayed flight.

10

Jeff

12 Jan 2026

·

Stayed 1 night

friendly staff, clean room and very convenient for early flight

6

Cavin

29 Oct 2024

·

Stayed 4 nights

Getting through to an operator by phone to request shuttle pick up at DTW Mc Namara terminal took 1 hr and 4 attempts as the phone option was not being answered. Room was cleaned only once for a 4 night stay despite requesting a full service for sheets and towel change and vacuuming. The response from mgr was that the housekeeper was missing in action. However I did accept a free breakfast which was good, due to the lack of service. Access to a microwave and chilled water by the coffee shop was convenient. The pool was cold and there was no hot tub.

10

Douglas

12 Oct 2025

·

Stayed 1 night

The front desk and the bar staff were very friendly and accommodating.

6

Patrick

29 Jul 2025

·

Stayed 1 night

Night staff at this hotel should be avoided at all cost. They are very rude, unaccomadating, and left us stranded at the airport for 45 minutes waiting on a shuttle. The property is dark, dirty and unsafe. There are many options for hotels in this area. Its cheap but not cheap enough to warrant the hassle and treatment you receive from the night staff. I will admit that the daytime staff were much more accommodating and pleasant to work with.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Detroit Metro Airport with quick highway and rental-car access; some guests note occasional plane noise.

Related guest reviews

10

Elizabeth

5 Oct 2025

·

Stayed 1 night

Airport proximity

8

Karen

1 Sept 2024

·

Stayed 1 night

Great place to stay when flying in or out of Detroit.

10

Adriana

17 Jun 2025

·

Stayed 3 nights

Room was quiet and comfortable, excellent value for the length of time (4 days). Customers should be aware you will hear airport traffic from time to time but did not distract from my stay.

10

Cheryl

17 Aug 2025

·

Stayed 1 night

Great clean place and vlose to rental car place and airport good for early morning flights

10

Corien

9 Apr 2025

·

Stayed 1 night

Great location, wonderful staff

10

Nada

31 Oct 2024

·

Stayed 1 night

Great place for an overnight next to airport

8

William

7 Feb 2025

·

Stayed 1 night

Comfortable and easy access to the airport.

10

Martin

17 Oct 2025

·

Stayed 1 night

Very clean and comfortable room. The hotel itself was also clean and convenient to the airport.

10

Jane

27 Jun 2025

·

Stayed 3 nights

Easy access to airport, rental car, dining etc

10

melissa

24 Jul 2025

·

Stayed 1 night

Nice and quiet property close to highway.

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Dining

On-site bar and restaurant receive praise for friendly bartenders and good food, though selection can be limited, breakfast value varies, and occasional understaffing is noted.

Related guest reviews

10

Jennifer Stewart

13 Jul 2025

·

Stayed 1 night

George at the bar make the drinks! And the food was great as well. Beautiful hotel

8

Amy

26 Oct 2025

·

Stayed 1 night

I didn’t have any issues staying here before a morning flight out of DTW. We were able to get drinks at the bar along with dinner. The bartender was very friendly. The hotel was very quiet and the beds were comfortable.

10

Connie

3 Sept 2025

·

Stayed 1 night

Check in was easy. Staff was friendly. Bartender let us order food right before they stopped service which was badly needed after our delayed flight.

10

Lisa

20 Oct 2025

·

Stayed 2 nights

Thank you. Eric that works at the bar is awesome.

10

Dennis

28 Aug 2025

·

Stayed 1 night

Skyline is one of the few places I choose when staying near the airport. Professional staff and clean rooms. The restaurant and bar offer a reasonable selection at a good price point. Note it stays open until 10pm so plan accordingly.

8

Audrey

15 Jul 2025

·

Stayed 1 night

Nice, conveniently located hotel near the airport. Not the greatest shuttle experience. A bit of a wait and crowded. Check in was remarkably quick given the number of people who arrived at the same time. Not great food options. Room was spacious, clean and comfortable.

4

Eva

2 Nov 2025

·

Stayed 2 nights

Transportation not needed, breakfast was too expensive and quality was poor.

10

Vincent

27 Mar 2025

·

Stayed 1 night

The staff at check-in was polite and welcoming. The room is as expected and clean. We had dinner at the restaurant on site; limited options but it was good. We will select this hotel again when flying out of DTW.

8

Frank

23 Mar 2025

·

Stayed 1 night

The hotel staff was very friendly. I got put in a room that was quite far from the entrance. The selection of food at the bar was quite limited. The airport shuttle was great and the room were nice

8

Mark

21 May 2025

·

Stayed 1 night

Great breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $103
20 $87	21 $87	22 $87	23 $87	24 $87	25 $103	26 $108
27 $109	28 $109	29 $109	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $109	3 $107
4 $108	5 $107	6 $107	7 $107	8 $107	9 $108	10 $106
11 $107	12 $107	13 $112	14 $110	15 $107	16 $107	17 $107
18 $107	19 $108	20 $108	21 $108	22 $112	23 $112	24 $112
25 $106	26 $109	27 $112	28 $117	29 $106	30 $108	31 $113

Skyline Hotel Detroit Airport, SureStay Collection by Best Western

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator, Corner (With Sofabed)

Standard Room, 1 King Bed, Refrigerator

Suite, 1 King Bed, Refrigerator (Living Room;With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator

Suite, 1 King Bed, Refrigerator (Separate Living Room;With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 1 King Bed, Refrigerator (Larger Room)

Guest reviews of Skyline Hotel Detroit Airport, SureStay Collection by Best Western

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Skyline Hotel Detroit Airport, SureStay Collection by Best Western

Prices for upcoming dates