Name: Candlewood Suites Vicksburg by IHG
Address: 1296 South Frontage Road, Vicksburg, Mississippi, United States of America, Vicksburg, Mississippi, US
Price range: US$108–US$238 per night
Rating: 7.58

What guests think

At Candlewood Suites Vicksburg by IHG, reviews paint a mixed picture: guests frequently appreciate clean, spacious suites with kitchenettes and a convenient location near food and shops, while others cite inconsistent cleanliness, noise, and uneven, sometimes unhelpful, service.

Several reviews note maintenance and facility problems such as broken gym equipment, an empty pool, and occasional plumbing or water outages. Multiple travelers were also surprised by a nonrefundable $75 pet fee that was not clearly disclosed before arrival. Overall, expect practical apartment-style lodging with potential trade-offs in upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report facility problems, including broken or unsafe gym equipment, an empty pool, and occasional plumbing or water outages.

Related guest reviews

2

Shirley

26 Jun 2024

·

Stayed 1 night

I was told at check in they were working on the water but it would be back on in a little bit. It never came back on, I could not flush the toilet, have a drink of water, brush my teeth or take a shower before I checked out.

8

Valerie

22 May 2023

·

Stayed 2 nights

The building has shifted. In my room the bathroom & closet door wouldn't close, and you had to close the room door entrance. There were cracks in the ceiling also.

6

SANDRA

17 Nov 2023

·

Stayed 1 night

Requested first floor handicap room - got 3rd floor handicap 7 doors down from elevator (quite a walk for me). The room was perfectly clean and comfortable. No ice on any floor- you have to go to front desk and ask they give a trash can liner full of ice!! The fire alarm went off and the blinking lights lasted over an hour (there was no fire). No breakfast just terrible machine coffee.

6

Erika

3 Oct 2022

·

Stayed 1 night

The multi-station weight machine was in poor condition with certain stations unusable and potentially dangerous. Frayed, broken cables, loose platform on the leg press, etc. created unsafe conditions The reason we selected this hotel was for the weight equipment. The staff was notified.

6

James

16 Mar 2023

·

Stayed 2 nights

Exercise equipment broken. Pool with NO water. Supposed to do housekeeping on Tuesday__nothing done. Room should be priced with all these negatives at $80 max. Not $115.

10

Ina

30 Jan 2025

·

Stayed 1 night

The only noticeable thing was that both the public restrooms were closed due to plumbing issues.

2

Michael

11 Mar 2023

·

Stayed 1 night

We waited in the hotel lobby for 20 minutes at midnight to check in with no desk clerk showing up for that time period. Also, the air conditioner in the room is broken.

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean, but others noted hairs on bedding, unpleasant odors, pests (including ladybugs and a bug in bed), and clutter or pet mess in public spaces.

Related guest reviews

4

Rashel

14 Jun 2025

·

Stayed 1 night

The hotel is an older hotel that has been updated. The cleanliness was mediocre. There was a smell in our room. The rooms were very damp due to the wall units. We also had very loud upstairs neighbors up until late into the evening overall, my family rated this hotel, a three out of 10.

6

Maria

4 Jul 2024

·

Stayed 1 night

The room was not clean. The facility had dog poop in the foyer outside the elevator. Not well monitored. Will not use this facility again.

2

Mashonda

18 Apr 2023

·

Stayed 2 nights

I woke up to a bug crawling on my pillow. I was bitten over several areas of my body.

10

jay

28 Apr 2025

·

Stayed 2 nights

staying 3 days for Miss Teen MS pageant and elected the 1 bedroom suite - very clean - separate living area etc

8

Richard

26 Feb 2025

·

Stayed 3 nights

Good stay at this property. I chose it because rooms have a kitchenette to make simple meals. Lighting in the room is not the best, would be great to have a lamp on both sides of the bed. There is a lady-bug issue in the room, I was told it's that time of year in Mississippi. They really were not too bothersome. The room I was assigned was at the end of the hall and unfortunately the two college teams staying there used the stairwell all night long to go up or down to other rooms, the door the stairwell slamming hard each time. That was not great for a good nights sleep. Room was hard to control the heat/cooling, didn't seem to work great.

6

Elena

21 Jul 2025

·

Stayed 1 night

Most of the hotel was nice. Adequate areas for dog to relieve themself. Bathroom had a bad smell and microwave was not clean. Live TV only worked half the time. Bed was comfortable. Close to multiple food options.

10

Aaron

10 Nov 2025

·

Stayed 1 night

Staff was amazing, the room was clean. I did see some hairs on the sheets but other than that everything was good.

10

Kanikca

10 May 2025

·

Stayed 1 night

The location is great. The property is clean and the staff is friendly and helpful.

10

Cassandra

9 Oct 2023

·

Stayed 1 night

My stay was amazing!! I actually arrived a day earlier than my reservation and the hotel was extremely accommodating. the staff was super friendly and knowledgeable. My room was excellent and very clean. I felt safe. the entry way to the hotel when leaving is bothersome, you cant see oncoming traffic when trying to leave the hotel. Very well located near all the food places

8

Jason

16 Jul 2025

·

Stayed 1 night

Very nice hotel friendly staff clean room

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Rooms

Suites are often spacious and equipped with kitchenettes and comfortable beds, with some featuring separate living areas. Downsides include dated or cramped layouts, noise from neighbors or stairwells, inconsistent HVAC/TV performance, and accessibility or furniture placement challenges.

Related guest reviews

10

Steven

6 Jun 2024

·

Stayed 1 night

Love having a suite.

4

Rashel

14 Jun 2025

·

Stayed 1 night

The hotel is an older hotel that has been updated. The cleanliness was mediocre. There was a smell in our room. The rooms were very damp due to the wall units. We also had very loud upstairs neighbors up until late into the evening overall, my family rated this hotel, a three out of 10.

8

Ginny

31 Dec 2022

·

Stayed 1 night

Needs major updating. Room very cramped. Bed 6 inches from wall. Really, not easy to get in.

10

jay

28 Apr 2025

·

Stayed 2 nights

staying 3 days for Miss Teen MS pageant and elected the 1 bedroom suite - very clean - separate living area etc

8

Richard

26 Feb 2025

·

Stayed 3 nights

Good stay at this property. I chose it because rooms have a kitchenette to make simple meals. Lighting in the room is not the best, would be great to have a lamp on both sides of the bed. There is a lady-bug issue in the room, I was told it's that time of year in Mississippi. They really were not too bothersome. The room I was assigned was at the end of the hall and unfortunately the two college teams staying there used the stairwell all night long to go up or down to other rooms, the door the stairwell slamming hard each time. That was not great for a good nights sleep. Room was hard to control the heat/cooling, didn't seem to work great.

10

Daquana

24 Feb 2024

·

Stayed 2 nights

How spacious the room was and the counter top stove to cook

6

Elena

21 Jul 2025

·

Stayed 1 night

Most of the hotel was nice. Adequate areas for dog to relieve themself. Bathroom had a bad smell and microwave was not clean. Live TV only worked half the time. Bed was comfortable. Close to multiple food options.

8

Jack

20 Dec 2022

·

Stayed 19,344 nights

Very spacious rooms. A little dated, but overall nice hotel.

10

Kristen

27 Feb 2023

·

Stayed 1 night

Convenient stay close to gas stations, stores, and food. Clean hotel and clean room had everything i needed even a Convenient small kitchen. Comfy beds with clean sheets.

2

Michael

11 Mar 2023

·

Stayed 1 night

We waited in the hotel lobby for 20 minutes at midnight to check in with no desk clerk showing up for that time period. Also, the air conditioner in the room is broken.

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Service

Service is mixed: several guests praised friendly, accommodating staff, while others reported rudeness, lack of communication, and delayed or absent check-in support.

Related guest reviews

2

jaiden

25 May 2023

·

Stayed 1 night

My family was not able to check in. I was only notified once arriving. I was not offered any costumer service, refund, or help of any kind.

2

Rael

12 Mar 2023

·

Stayed 1 night

The staff was rude , and told me they had no rooms available . Hotels.com has charged my credit card ,I’m not happy .

10

Michelle

12 May 2025

·

Stayed 2 nights

We came for a graduation the young girl who works evening shift was very nice and helpful. She made our stay sooooo pleasant shout out to her!!!!!

10

Aaron

10 Nov 2025

·

Stayed 1 night

Staff was amazing, the room was clean. I did see some hairs on the sheets but other than that everything was good.

10

Kanikca

10 May 2025

·

Stayed 1 night

The location is great. The property is clean and the staff is friendly and helpful.

10

Renee

6 Mar 2023

·

Stayed 2 nights

I really enjoyed my stay at this hotel. From the great hospitality I received from the staff to the clean rooms with everything I needed! Thanks so much for making this stay a relaxing one. I will definitely recommend this hotel and will be coming back! Thanks and keep up the great work!

2

Jacqueline

26 Sept 2025

·

Stayed 7 nights

My experience to Vicksburg Candlewood Suites was horrible. I would never, ever refer this facility for you to stay at During your visit in Vicksburg . The staff is rude, condescending, disrespectful and dismissive. The staff really didn’t want to be at work…..My question is……Why were they there. Every time we asked for anything within the realm of our stay…..It was like pulling teeth to get any help or assistance. I would stay on the streets before I ever stayed at this hotel again. I had to take my towels downstairs every day to get clean towels, because rooms weren’t cleaned enough. Never again! I’ll pay whatever cost at another hotel for convenience , quality and comfort!Thanks

10

Cassandra

9 Oct 2023

·

Stayed 1 night

My stay was amazing!! I actually arrived a day earlier than my reservation and the hotel was extremely accommodating. the staff was super friendly and knowledgeable. My room was excellent and very clean. I felt safe. the entry way to the hotel when leaving is bothersome, you cant see oncoming traffic when trying to leave the hotel. Very well located near all the food places

8

Jason

16 Jul 2025

·

Stayed 1 night

Very nice hotel friendly staff clean room

2

Michael

11 Mar 2023

·

Stayed 1 night

We waited in the hotel lobby for 20 minutes at midnight to check in with no desk clerk showing up for that time period. Also, the air conditioner in the room is broken.

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Location

Consistently described as convenient, with easy access to restaurants, shops, and gas. One guest noted limited visibility when exiting the driveway.

Related guest reviews

6

Elena

21 Jul 2025

·

Stayed 1 night

Most of the hotel was nice. Adequate areas for dog to relieve themself. Bathroom had a bad smell and microwave was not clean. Live TV only worked half the time. Bed was comfortable. Close to multiple food options.

10

Kanikca

10 May 2025

·

Stayed 1 night

The location is great. The property is clean and the staff is friendly and helpful.

10

Cassandra

9 Oct 2023

·

Stayed 1 night

My stay was amazing!! I actually arrived a day earlier than my reservation and the hotel was extremely accommodating. the staff was super friendly and knowledgeable. My room was excellent and very clean. I felt safe. the entry way to the hotel when leaving is bothersome, you cant see oncoming traffic when trying to leave the hotel. Very well located near all the food places

8

Juanita

25 Aug 2023

·

Stayed 3 nights

Conveniently located in Vicksburg. Lots of restaurants and shops nearby.

10

Kristen

27 Feb 2023

·

Stayed 1 night

Convenient stay close to gas stations, stores, and food. Clean hotel and clean room had everything i needed even a Convenient small kitchen. Comfy beds with clean sheets.

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Dining

Not enough information in reviews.

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6

SANDRA

17 Nov 2023

·

Stayed 1 night

Requested first floor handicap room - got 3rd floor handicap 7 doors down from elevator (quite a walk for me). The room was perfectly clean and comfortable. No ice on any floor- you have to go to front desk and ask they give a trash can liner full of ice!! The fire alarm went off and the blinking lights lasted over an hour (there was no fire). No breakfast just terrible machine coffee.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$172
March	US$166
April	US$148
May	US$142
June	US$138
July	US$144
August	US$125
September	US$149
October	US$152
November	US$141
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $140	17 $140	18 $136	19 $136
20 $119	21 $136	22 $145	23 $127	24 $123	25 $134	26 $127
27 $108	28 $150	29 $150	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $134	3 $134
4 $122	5 $130	6 $136	7 $136	8 $168	9 $238	10 $221
11 $119	12 $136	13 $136	14 $136	15 $136	16 $143	17 $138
18 $117	19 $132	20 $136	21 $136	22 $134	23 $145	24 $138
25 $122	26 $134	27 $130	28 $137	29 $130	30 $138	31 $134

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Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility)

Studio Suite, 1 Queen Bed

Studio Suite

Studio Suite, 1 King Bed

Studio Suite, 1 Queen Bed, Accessible

Suite, 1 Bedroom

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Vicksburg by IHG

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