Name: WaterView Casino & Hotel, Trademark Collection by Wyndham
Address: 3990 WASHINGTON ST, Vicksburg, Mississippi, United States of America, Vicksburg, Mississippi, US
Price range: US$74–US$285 per night
Rating: 8.08

What guests think

At WaterView Casino & Hotel, Trademark Collection by Wyndham, travelers praise the scenic river views, spacious rooms, and friendly staff, while noting the convenience of the casino alongside recurring drawbacks like crowded parking, drifting smoke, inconsistent cleanliness, and occasional noise.

Rooms often include balconies with Mississippi views, but some lack amenities such as microwaves or closets, and WiFi can be unreliable. On-site dining gets mixed feedback, with decent food but limited hours or closures and occasionally slow service. Expect a scenic riverfront stay with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The attached casino is convenient, and several guests appreciated the pool/patio and balcony areas. Parking is frequently crowded with long walks, and cigarette smoke from the casino can drift into common areas.

Related guest reviews

8

Terry

9 Mar 2025

·

Stayed 2 nights

Nice view of the river; enjoyed the casino. Hotel staff was friendly and efficient. Parking is very crowded for hotel/casino

6

Jennifer

22 Jul 2025

·

Stayed 1 night

The whole area reeks of cigarettes bc of the smoking in the casino. Food at the cafe was not good.

10

RITA

27 Apr 2024

·

Stayed 1 night

Hotel is right on the Mississippi River. Nice hotel. Friendly and helpful staff. Nice pool and patio area. Room was clean. Only negative is the parking was terrible because the hotel shares the lot with the Casino.

8

Kendal

24 Feb 2025

·

Stayed 1 night

No staff on site and no way to get a hold of the service. Very limited parking options make it hard and you may have to walk a block or two with your luggage.

6

Sarah

4 Mar 2024

·

Stayed 1 night

The casino tied to the hotel makes it very smoky in the lobby of the hotel very loud just not a place to stay if you're overnight traveling if you're going to gamble go great place cheap. Safe

10

christine

30 Jan 2025

·

Stayed 1 night

nice clean casino, but they do allow smoking.

8

dominick

2 Jun 2024

·

Stayed 1 night

Parking availability is awful, I am disabled and had to park in a no parking area just to have a spot that is accessible.

8

sandra

3 Feb 2025

·

Stayed 3 nights

The room was nice but access to the patio was locked all the time, there is no gym and the parking is something on friday and Saturday. Hotel patrons should have there own parking area, the walk is something.

8

MIKE

21 Aug 2025

·

Stayed 3 nights

Being connected to the CASINO was a plus for me.

6

John

7 Jul 2025

·

Stayed 3 nights

The suite was comfortable and very clean. We had a coffee maker. That was nice. There was a microwave in the lobby that we used. It was clean too. Bed was nice. Good pillows. We were on the main floor. Would of had to go through the main lobby to get to the pool. No access from our room. Cigarette smoking is allowed in the casino. Drinks in the casino were free. Liked the music from DJ 2 Tall. Impressed with the quality of the sound system in the casino. Nice little town. Would go back.

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Cleanliness

Many guests reported clean rooms. However, recurring issues include dirty or dusty bathrooms, stained linens, and occasional bugs.

Related guest reviews

6

Marcus

3 Jun 2024

·

Stayed 2 nights

The only issue was bed bugs. Never experienced that before but I was getting ate up bad

2

Arielle

13 Feb 2024

·

Stayed 1 night

My room wasn’t well cleaned and the facilities need some serious love. My floor had debris on it on the bathroom and main room. The sink clogged, and had stains around the counter. My bedsheets appeared clean, but were visibly stained.

8

Jeanene

25 Nov 2025

·

Stayed 1 night

The room was clean and spacious.

6

Dorothy

1 Sept 2025

·

Stayed 1 night

Property conveniently located. Room was roomy and nice but could use some additional cleaning such as dusting. Base boards, tv stand, air filter vents, night stand very dusty. Floor was dusty as well I dusted them with my socks.

2

Richard

12 Sept 2025

·

Stayed 1 night

The room was updated with LVP flooring. The jacuzzi and bathtub were filthy. It was noisy and some pipes that rattled all night long. We have no desire to stay again.

6

William

16 Apr 2025

·

Stayed 1 night

Was not impressed. The bathtub was filthy, as were the louvre doors.

10

Inez

30 Jul 2025

·

Stayed 1 night

Room was very clean, excellent check in customer service, rooms temperature was great, and casino a bonus. After the previous not so great hotel experience, this made our trip so much better! Onsite restaurant had great food also, so we did not have to drive anywhere upon checking in . The view of the Mississippi River was amazing! This will definitely be our stopping point on our next trip from Florida to Texas.

2

Laura

28 Jun 2025

·

Stayed 1 night

So disappointed by black funk in tub, even on ironing board (hello, first impressions?), and what looked like food or puke chunks on the bathroom wall and door nearest the itty-bitty trash can. It just grossed me out and I knew I couldn't shower there. Restaurant reviews were scary so I ended up getting back in the car, in the rain, to find a driver thru. In the morning I just wanted a cup of coffee and to get on the road. The in room coffe was HORRIBLE. The lobby was passable. Not a coffee snob, I don't do starbucks, but Cops wouldn't drink that. I opted not for Riverview/Pool in case kids were enjoying their vacay out there, so instead I had a parking lot view ... and I could hear every announcement the casino made all night, All in all NOT a nightmare, if that's what $90 get us these days- at least I was safe. I do want to say the staff were WONDERFUL. Common areas were clean.

2

Audra

22 Jul 2025

·

Stayed 1 night

I paid for a Waterview room; the staff attempted to give me a different room than I paid for. ALL OF THE ROOMS were DIRTY. the floors, tub, sheets, pillows were ALL dirty hair on the towels, in the beds and in the tubs. This was a terrible stay! I had to change rooms several times. Bed sagging

2

Shinikia

2 Sept 2024

·

Stayed 1 night

The rooms have BUGS!

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Rooms

Rooms are generally large, with balconies and strong Mississippi River views. Common drawbacks include thin walls and lobby noise, low showerheads, missing amenities like microwaves or closets in some rooms, unreliable WiFi, and some uncomfortable beds.

Related guest reviews

6

Valerie

18 Mar 2025

·

Stayed 1 night

Desk clerk was very friendly, our shower water temp was Lukewarm, no microwave, parking is BAD BAD BAD.

8

Brenda

2 May 2025

·

Stayed 2 nights

It was nice & quiet. There was no microwave in the room though.

4

HEATHER

10 Jun 2025

·

Stayed 1 night

Would not recommend staying here. The WiFi is terrible. When we asked the staff about it, response was “we know, sorry”. Our room was on the first floor, where we could hear everything in the lobby. We decided to sit on the patio to watch the sunset, but it is next to the pool. The toilet was loose. It was not a good experience.

8

Bennett

15 Oct 2025

·

Stayed 2 nights

Great balcony view. The hotel is nice. Didn't have any problems. It was missing some basic amenities that are standard. Didn't have a closet, clothes hangers, hand lotion or hair conditioner. I would stay there again.

6

Jonathan

20 Oct 2024

·

Stayed 1 night

Check-in was easy but person wasn't very welcoming. The room was near the elevators and it sounded like someone was rolling something super heavy back and forth above us all night long. The mini fridge would shake and make rattle noises all night. The beds sheets wouldn't stay on the mattress very good, exposing the bare mattress and it made wobbly noises and clanks when you got on the bed. Not the ideal place to book if you need a good night sleep.

8

Marjorie

20 Dec 2024

·

Stayed 1 night

We love the river view balcony, but you should stay on the 3rd floor or higher to avoid the pool lights. The room was huge.

8

Maureen

14 Dec 2024

·

Stayed 1 night

The hotel was updated and clean and was a good option for an overnight stay on our road trip. The heat didn’t seem to be working properly in our room, so it was a bit cooler sleeping than we would have liked but not terrible. The shower was very “short” Fine for me (5’1”), but the water hit my husband in the chest, he’s 6’1”. All in all, I would recommend it, especially for the price we paid. Staff was friendly and helpful.

6

Ronald

9 Nov 2025

·

Stayed 2 nights

Dated room. Bed was lumpy.

8

Brigett

19 Jul 2025

·

Stayed 1 night

Check in was quick and seamless and staff was friendly. Room was nice -spacious and updated like the pics EXCEPT the bathroom. No pics of it because it’s not updated. Decently clean but I did find random hairs in the bathroom which wasn’t pleasant. And lots of noise. I could hear my neighbor snore. People coming and going late and doors are loud. Overall for a quick overnight stay it was what I needed but I wouldn’t choose for a long week.

10

Terry

21 Sept 2024

·

Stayed 2 nights

The hotel was very nice, clean, well maintained. The view from the balcony was wonderful. However, there was no closet to hang clothes. And navigating to the parking lot was kind of challenging. Overall, a very pleasant getaway.

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Service

Staff are often friendly, helpful, and quick at check-in, with occasional above-and-beyond assistance. Some guests reported unresponsive, unfriendly, or rude front-desk service.

Related guest reviews

8

Lee

11 Nov 2025

·

Stayed 1 night

Herman in maintenance was awesome to get heat going with unexpected cold weather. Front desk could use improvement, won’t answer phone if you try to call.

10

Mark A

18 Jan 2025

·

Stayed 1 night

Check in was a breeze! Everyone has been very friendly and helpful. Next time we are in the area, we will stay here.

2

Melody

17 Jun 2025

·

Stayed 1 night

The staff was so unfriendly we will not be back

8

Penny

9 Apr 2024

·

Stayed 1 night

Ethel at the front desk was very helpful. We told her we were passing through to see the eclipse in Little Rock and she went above and beyond to print out the eclipse times. She had it out under our door with a sweet note wishing us a “totally” great time.

10

Inez

30 Jul 2025

·

Stayed 1 night

Room was very clean, excellent check in customer service, rooms temperature was great, and casino a bonus. After the previous not so great hotel experience, this made our trip so much better! Onsite restaurant had great food also, so we did not have to drive anywhere upon checking in . The view of the Mississippi River was amazing! This will definitely be our stopping point on our next trip from Florida to Texas.

2

Paul

28 Aug 2023

·

Stayed 1 night

I made reservation in July to make sure we could get 2 rooms side by side with River view and also called casino hotel in August to make sure reservations would be as requested. When we checked in the desk clerk said he would have to put us on two diffferent floors and I tried to explain that we wanted them side by side. He was not customer service oriented at all and was very rude. He then told us he could give us two rooms on the first floor but did not know the rooms were on opposite ends of the building. When I called Expedia, Joe was very courteous and transferred me to customer service rep who said they would have to call the hotel to see what went wrong. They called me back to say they couldn’t reach anyone at hotel . I ask that she send my complaint to upper management for a better resolution and that I would not be using Expedia again.

10

Janan

10 May 2025

·

Stayed 1 night

Great overnight stay. Front desk was great!

10

Gail

21 Aug 2025

·

Stayed 1 night

Very friendly staff, nice facility, clean room.

6

Neal

27 Dec 2024

·

Stayed 1 night

Staff unfriendly

8

Eddie

25 Aug 2025

·

Stayed 2 nights

Queen room with balcony—great! Staff was helpful and took care of our questions

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Location

Riverfront setting provides scenic views and easy access to the interstate and Vicksburg attractions. A few guests found it hard to find or not walkable to other places.

Related guest reviews

10

Donnella

30 Jun 2025

·

Stayed 1 night

Clean and friendly staff. Great location on the water and casino access from rooms.

8

Victor

25 Feb 2025

·

Stayed 1 night

Huge room at a great price during a weekday. Heater kicked off within seconds, so check yours out quickly. Plenty of free parking available. We are not gamblers, so didn't even visit the casino, but did make the 5 minute drive into downtown. I would not hesitate to stay here again

10

Scarlett

16 Aug 2025

·

Stayed 1 night

Very nice room. Beautiful view of the Mississippi.

10

Lori

18 Oct 2024

·

Stayed 1 night

Layover on visit to Alabama from Texas. We stay for the quiet dinner and gorgeous views. We are not gamblers, but they do offer some slots and such.

10

Dava

29 Jul 2025

·

Stayed 1 night

Very nice hotel and grounds. Great location.

10

Dan

23 May 2023

·

Stayed 1 night

Great location off Mississippi River

10

Klark

27 Nov 2023

·

Stayed 1 night

Loved the closeness to the Mighty Mississippi. Vending machines need to accept credit cards though.

8

Troy E

20 Apr 2024

·

Stayed 1 night

Pretty limited gaming. Difficult to find at night. Felt like I had to park a half a mile away.. The room was nice and people were generally friend ly.

8

Laura

25 Jul 2025

·

Stayed 1 night

Close to Mississippi river.

6

Joan

14 Apr 2024

·

Stayed 1 night

Right on the river centrally located.

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Dining

On-site dining gets mixed reviews: many liked the food, but hours can be limited or early, closures for events occur, and service can be slow; areas can be smoky or dark. Breakfast offering is minimal.

Related guest reviews

6

George

13 Oct 2024

·

Stayed 1 night

We went in and looked at the two dining choices in the building adjacent to the hotel. Menu prices average; heavy smoke and loud atmosphere so bad that we went off property for dinner

10

Marcel

27 May 2025

·

Stayed 1 night

Our room was gorgeous! We had a balcony room that looked over the Mississippi so we could watch the ships going up and down the river. And then the best part was that the bathroom had a jacuzzi in it that was made for 2. What a treat for my husband and myself! The beds were very comfy. We slept great! The food at the restaurant was delicious as well! Everyone was friendly and helpful. Would definitely stay again! **FYI** The hotel is smoke free but the casino is not so you may want to take that into consideration. The elevator and common areas did smell like smoke because of this.

6

John

7 Nov 2024

·

Stayed 1 night

The room was spacious with a great view over the Mississippi River. The reception desk was fine and helpful. The in-house dining was atrocious and as the property was way out of town it required a three mile drive to find food.

8

David

11 Oct 2025

·

Stayed 1 night

Always a great place. But we went straight to the restaurant at 9:45 and they were already closed. . Supposed to close at 10:00. Had to get back in the car and drive to Waffle House.

6

Jennifer

22 Jul 2025

·

Stayed 1 night

The whole area reeks of cigarettes bc of the smoking in the casino. Food at the cafe was not good.

8

Pierre-Louis

2 Jun 2025

·

Stayed 1 night

Clean, not expensive. Good service. Food of restaurant very good but not atmosphere.

10

Inez

30 Jul 2025

·

Stayed 1 night

Room was very clean, excellent check in customer service, rooms temperature was great, and casino a bonus. After the previous not so great hotel experience, this made our trip so much better! Onsite restaurant had great food also, so we did not have to drive anywhere upon checking in . The view of the Mississippi River was amazing! This will definitely be our stopping point on our next trip from Florida to Texas.

10

Frank

7 May 2024

·

Stayed 1 night

Comfortable and clean. Easy to find. Lots of parking. Dining options were limited.

8

Cynthia

1 Nov 2025

·

Stayed 1 night

The room was great, breakfast was coffee and muffins, couldn't get dinner because restaurant was closed for private event, staff was very nice.

10

joshua

13 May 2025

·

Stayed 1 night

after 2 weeks of looking at parking lots, a room with a balcony on the river was exactly what i needed. only wish there was a bar open past 10 during the week and this would be a perfect establishment

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$122
February	US$135
March	US$120
April	US$124
May	US$126
June	US$97
July	US$91
August	US$130
September	US$131
October	US$121
November	US$119
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $81	17 $80	18 $285	19 $285
20 $77	21 $78	22 $76	23 $74	24 $74	25 $271	26 $274
27 $74	28 $75	29 $75	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $270	3 $271
4 $83	5 $86	6 $83	7 $83	8 $86	9 $270	10 $270
11 $83	12 $86	13 $87	14 $83	15 $83	16 $282	17 $282
18 $83	19 $87	20 $87	21 $87	22 $89	23 $271	24 $279
25 $86	26 $86	27 $83	28 $84	29 $86	30 $138	31 $281

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Suite, 1 King Bed (Vicksburg)

Room, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed, River Viewith (Mobility Access, Tub with Grab Bars)

Deluxe Room, 1 King Bed

Deluxe Room, 2 Double Beds, River Viewith (Mobility Access, Tub with Grab Bars)

Room, 2 Double Beds, Accessible (Mobility )

Deluxe Room, 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility )

Room, 1 King Bed, Accessible, Bathtub (Mobility )

Room, 1 King Bed, River View

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about WaterView Casino & Hotel, Trademark Collection by Wyndham

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Prices for upcoming dates