Name: Barceló Maya Palace - All Inclusive
Address: Carretera Chetumal Puerto Juarez Km. 266, Xpu-Ha, Solidaridad, Quintana Roo, Mexico, Xpu-Ha, Quintana Roo, Mexico
Rating: 8.28

Guest reviews

8.3

Very good

Based on 1,744 verified reviews

Who stays here?

Business

2%

Couple

24%

Family

61%

Group

10%

Solo

0%

What guests think

AI-generated summary based on recent guest reviews

Barceló Maya Palace - All Inclusive is a huge, well maintained beachfront resort with expansive pools and activities, friendly staff, and clean, spacious rooms, while recurring feedback highlights average buffets, limited shade, long walks, and slow, sometimes confusing check in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Latresa

31 Mar 2026

·

Stayed 5 nights

Definitely clean and decor #1. Definitely a beautiful place to stay.

8

Kevin

31 Jan 2026

·

Stayed 5 nights

The room was great and very spacious. The pool and beach were great and the staff did an amazing job with the upkeep of the resort. The only thing we didn't like was the food at neither the buffets nor the restaurants.

10

Oluwatobi Orimolade

27 Jan 2026

·

Stayed 7 nights

Yes

10

David

26 Jan 2026

·

Stayed 5 nights

Wow—what a massive resort, yet they somehow keep the service feeling personal. We had an amazing time with our kids and parents (ages 11 to 80), and it truly worked for all of us. The food and service at the Palace were excellent, and the entertainment was top-notch. We all had a blast—the kids especially loved the jet skis, and the FlowRider was a huge hit!

10

William

26 Jan 2026

·

Stayed 5 nights

Very clean

Carretera Chetumal Puerto Juarez Km. 266, Xpu-Ha, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Barceló Maya Palace - All Inclusive in Xpu-Ha, you'll be by the ocean, within a 15-minute drive of Akumal Beach and Puerto Aventuras Golf Club. This all-inclusive property is 11.5 mi (18.5 km) from Xcaret Eco Theme Park and 11 mi (17.7 km) from Xplor Theme Park.

Ecopark Kantun Chi(0.6 Miles)

Cenote Cristalino(0.7 Miles)

Cenote Azul(0.9 Miles)

Cenote Jardín del Eden(1.4 Miles)

Chikinha Cenote(1.6 Miles)

Xpu-ha Beach(1.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available onsite, and valet parking is also offered. No reservation is required for parking.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

No pets and no service animals are allowed at this property.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of USD 278 per vehicle, accommodating up to 7 passengers. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The property is located by the ocean, within a 15-minute drive of Puerto Aventuras Marina and Akumal Beach. It is approximately 11 miles from Xplor Theme Park and 11.5 miles from Xcaret Eco Theme Park.

Yes, there are 3 outdoor swimming pools available. The pools are operational year-round, and one of them is specifically designed for children.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Barceló Maya Palace - All Inclusive

Amenities

Property description

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