Barceló Maya Riviera - All Inclusive Adults Only
US$314
/ night
Avg. for September
Prices for Barceló Maya Riviera - All Inclusive Adults Only
Select dates to see prices and availability
US$314
/ night
Avg. for September
Monthly average prices
Nightly prices at Barceló Maya Riviera - All Inclusive Adults Only average US$314 in the cheapest month (September) and US$587 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$548 |
| February | US$587 |
| March | US$534 |
| April | US$452 |
| May | US$481 |
| June | US$385 |
| July | US$319 |
| August | US$410 |
| September | US$314 |
| October | US$338 |
| November | US$369 |
| December | US$334 |
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Sept · US$314
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Most expensive: February (~US$587)
Cheapest: September (~US$314)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a fitness center. This property also ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a fitness center. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Rooms
Treat yourself to a stay in one of the 850 individually furnished guestrooms, featuring rooftop private hot tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
Located in Xpu-Ha, Barceló Maya Riviera - Adults Only - All Inclusive is by the ocean, a 3-minute drive from Ecopark Kantun Chi and 6 minutes from Puerto Aventuras Marina. This all-inclusive property is 3.6 mi (5.7 km) from Xpu-ha Beach and 3.6 mi (5.8 km) from Chac Mol Cenote.
What's nearby
Ecopark Kantun Chi(0.8 Miles)
Cenote Cristalino(0.9 Miles)
Cenote Azul(1.1 Miles)
Xpu-ha Beach(1.3 Miles)
Cenote Jardín del Eden(1.5 Miles)
Chikinha Cenote(1.7 Miles)
Puerto Aventuras Golf Club(2.4 Miles)
Puerto Aventuras Marina(2.8 Miles)
CEDAM Museum(2.8 Miles)
Chac Mol Cenote(2.9 Miles)
Fatima Bay(3 Miles)
Oasis Beach(3.1 Miles)
Kantenah Lagoon(3.4 Miles)
Tajma Ha Cenote(3.6 Miles)
Caleta Chac-hal-al(4.1 Miles)
Cozumel Intl. Airport (CZM)(26.1 Miles)
Tulum Intl. Airport (TQO)(50.7 Miles)
Cancun Intl. Airport (CUN)(49.8 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Tour desk
Location
Carretera Federal Chetumal Puerto Juarez Km. 266,3 Carretera Chetumal Puerto Juarez Km. 266,3, Xpu-Ha, Solidaridad, Quintana Roo, Mexico
Ecopark Kantun Chi (0.8 Miles)
Cenote Cristalino (0.9 Miles)
Cenote Azul (1.1 Miles)
Xpu-ha Beach (1.3 Miles)
Cenote Jardín del Eden (1.5 Miles)
Chikinha Cenote (1.7 Miles)
Room options
7
Junior Suite Ocean Front Premium Level
Room details
1 Extra-Large Double Bed
2 Double Beds
Sleeps 3
495 ft²
BalconyAir ConditioningWi-Fi (Free)Private BathroomPrivate Spa TubRooftop Private Spa Tub
9
Junior Suite
Room details
1 Extra-Large Double Bed
2 Double Beds
Sleeps 3
495 ft²
BalconyAir ConditioningWi-Fi (Free)Private BathroomPrivate Spa TubRooftop Private Spa Tub
8
Junior Suite, Oceanfront
Room details
1 Extra-Large Double Bed
2 Double Beds
Sleeps 3
495 ft²
BalconyAir ConditioningWi-Fi (Free)Private BathroomPrivate Spa TubRooftop Private Spa Tub
6
Presidential Suite, Oceanfront (Premium Level)
Room details
1 Extra-Large Double Bed
2 Double Beds
Sleeps 2
2508 ft²
BalconyAir ConditioningWi-Fi (Free)Private BathroomPrivate Spa TubRooftop Private Spa Tub
10
Junior Suite (Swim Up Premium Level)
Room details
1 Extra-Large Double Bed
2 Double Beds
Sleeps 3
495 ft²
BalconyAir ConditioningWi-Fi (Free)Private BathroomPrivate Spa TubRooftop Private Spa Tub
Guest reviews of Barceló Maya Riviera - All Inclusive Adults Only
8.9
Fabulous
Based on 1,347 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Barceló Maya Riviera - All Inclusive Adults Only, guests consistently praise the modern, spotless grounds, massive infinity pools, and spacious rooms with big beds and ocean views, while feedback is more mixed on dining, service speed, and nighttime entertainment.
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What guests think
At Barceló Maya Riviera - All Inclusive Adults Only, guests consistently praise the modern, spotless grounds, massive infinity pools, and spacious rooms with big beds and ocean views, while feedback is more mixed on dining, service speed, and nighttime entertainment.
Many enjoy the a la carte restaurants, but the adults-only buffet closes early, reservations and dress codes are required, late-night or poolside food is scarce, and room service may carry a fee unless on premium plans. The beach is scenic yet can be rocky with seasonal sargassum; snorkeling is popular, and the large complex offers shuttles to other Barceló properties for more activities. Rooms are generally comfortable and modern, though several reviews cite humidity or AC limits, occasional maintenance issues, long walks, and noise from lobby entertainment reaching nearby rooms. Expect a clean, impressive resort best for relaxation, with planning needed for dinners and evening options.
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AI-generated summary based on recent guest reviews
Facilities
Standout facilities include enormous infinity pools, a broad beach area, and shuttle access to the wider Barceló complex; many also enjoy the spa’s hydrotherapy. Reported drawbacks are limited beach/pool drink service, occasional bar understaffing, early pool closure, chair-saving, and sporadic construction noise.
Related guest reviews
8
Marco Antonio
20 Nov 2025
·
Stayed 4 nights
Spa too crowded
Spa too crowded
10
Jeffrey Stuart
25 Oct 2025
·
Stayed 6 nights
Fantastic pool area and bar Very clean and well maintained
Fantastic pool area and bar Very clean and well maintained
10
Wesley
8 Apr 2025
·
Stayed 7 nights
This property was stunning and everything was absolutely amazing except… You could NOT get a lounge chair after 7:45 am Anywhere! Other than that…incredible!!
This property was stunning and everything was absolutely amazing except… You could NOT get a lounge chair after 7:45 am Anywhere! Other than that…incredible!!
10
Andrew
4 Dec 2024
·
Stayed 7 nights
The property is impeccably clean and well maintained. Staff are very nice and polite. Food is excellent. Pools (and hydro therapy jets) are also great!
The property is impeccably clean and well maintained. Staff are very nice and polite. Food is excellent. Pools (and hydro therapy jets) are also great!
10
Alexander
4 Aug 2025
·
Stayed 5 nights
Staff, service and property were great! Wished pool closed late.
Staff, service and property were great! Wished pool closed late.
10
Holly
5 Nov 2025
·
Stayed 6 nights
This was our second time at Maya Riviera and we are already making plans to bring our kids with us next time to one of the other Maya Grand resorts on the complex. The rooms was clean and well cared for, service was great, and all of the employees are very kind and helpful. The only downfalls we had this time around was that the pools were colder (I’m a freeze baby) and we had reservations for water activities cancelled due to wind changes that we don’t learn about until we walked all the way over there. They are also doing some construction on the main entryway that looks like it was due to some damage and that was pretty loud during the day but it didn’t really impact us as we were in the premium rooms at the far end of the resort. Wish we could have stayed longer as there was still plenty to do on the complex that we didn’t get to! We will be happy to go back!
This was our second time at Maya Riviera and we are already making plans to bring our kids with us next time to one of the other Maya Grand resorts on the complex. The rooms was clean and well cared for, service was great, and all of the employees are very kind and helpful. The only downfalls we had this time around was that the pools were colder (I’m a freeze baby) and we had reservations for water activities cancelled due to wind changes that we don’t learn about until we walked all the way over there. They are also doing some construction on the main entryway that looks like it was due to some damage and that was pretty loud during the day but it didn’t really impact us as we were in the premium rooms at the far end of the resort. Wish we could have stayed longer as there was still plenty to do on the complex that we didn’t get to! We will be happy to go back!
8
Matthew Walter
23 Oct 2025
·
Stayed 6 nights
This place is really very nice and 1st class all the way. Buffet closes at 6 pm and that is a small problem but specialty restaurants are great and excellant food. No wait staff on the beach is also a small problem. The ocean here is not quite as walkable (bring water shoes) as the Palace which is family oriented and a much better ocean for cleanliness and water quality. In room coffee was hit or miss with our maid service. Great place overall! Matt from Texas
This place is really very nice and 1st class all the way. Buffet closes at 6 pm and that is a small problem but specialty restaurants are great and excellant food. No wait staff on the beach is also a small problem. The ocean here is not quite as walkable (bring water shoes) as the Palace which is family oriented and a much better ocean for cleanliness and water quality. In room coffee was hit or miss with our maid service. Great place overall! Matt from Texas
10
Jeff
26 Oct 2025
·
Stayed 3 nights
The property was great! There are no complaints, except it would have been nice to have drink service on the beach
The property was great! There are no complaints, except it would have been nice to have drink service on the beach
8
Breanna Lee
1 Jul 2025
·
Stayed 6 nights
Nice resort - way bigger than I could have imagined. We did upgrade to premium which meant our rooms were far from lobby but quiet. LOTS OF WALKING! No nightly turn down even though it said we should get that feature, and 1 room had hot water problems for 1 day of our stay. Reservations- get them in when you get there! Lobby bars including Premium were not ready @ 7am for coffee or the buffets there were not ready (7am) when we expected them to be. Also, premium liquor was not flowing for us, we had to ask - and sometimes it seemed like the bartender did not want to pour what we asked for. Overall nice stay, but I am "Secrets spoiled" ( if you've ever stayed at secrets, you will know what I mean) so take that into consideration. Food was 3.5/5 for buffet, and 4 course dinners 4.5/5. Waiters always very nice and helpful. Did not see a lot of people tipping, but we like to tip at AI so that did not deter us. They try really hard to keep the resort clean, but seaweed was abundant. Not sure they could do much more. Drink service on beach would be a nice addition.
Nice resort - way bigger than I could have imagined. We did upgrade to premium which meant our rooms were far from lobby but quiet. LOTS OF WALKING! No nightly turn down even though it said we should get that feature, and 1 room had hot water problems for 1 day of our stay. Reservations- get them in when you get there! Lobby bars including Premium were not ready @ 7am for coffee or the buffets there were not ready (7am) when we expected them to be. Also, premium liquor was not flowing for us, we had to ask - and sometimes it seemed like the bartender did not want to pour what we asked for. Overall nice stay, but I am "Secrets spoiled" ( if you've ever stayed at secrets, you will know what I mean) so take that into consideration. Food was 3.5/5 for buffet, and 4 course dinners 4.5/5. Waiters always very nice and helpful. Did not see a lot of people tipping, but we like to tip at AI so that did not deter us. They try really hard to keep the resort clean, but seaweed was abundant. Not sure they could do much more. Drink service on beach would be a nice addition.
10
BRIAN Andrew
29 Oct 2025
·
Stayed 8 nights
Great clean rooms. Nice resort. Huge pools. Great food.Super nice staff.
Great clean rooms. Nice resort. Huge pools. Great food.Super nice staff.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is widely praised, with many calling the resort spotless and well maintained. A smaller number mention hallway or pool cleanliness lapses and damp/musty odors in some areas.
Related guest reviews
6
Sasha
23 Nov 2025
·
Stayed 4 nights
I stayed at this hotel earlier this month due to the reviews and it was underwhelming compared to what the reviews say. Beautiful property, the grounds is beautiful, but it wasn’t the cleanest in the halls walking to the hotel rooms especially compared to other places I’ve stayed while visiting Mexico. Lobby furniture smells. Watched trash and dishes sit in the same spot outside of room doors for 2 days before it was cleaned up. It definitely needs updating. There was construction going on in front of the hotel. We had to be moved from one room to another due to cleanliness issues, the tables and counters still had dirt and smudges from the previous guest. The TV was in Spanish for our entire stay, and there was no way to change it. The buffet closed at 6 p.m. on Saturday and Sunday. Had to make reservations for other restaurants. The pool was probably the best part of this hotel, but the pools close at 8. The drinks were watered down. No room service. The food choices weren’t that great. The beach seemed man made and very hard. The workers spoke minimal English, which wasn’t a problem because I used a translator, but they didn’t seem very approachable or friendly. The hotel had buses to take you to other Barcelo properties nearby and the mall, or you could walk. The arcade was okay, and I enjoyed the escape room. Make sure to bring cash, every ATM was out of order, and I wanted to tip. Overall, I feel like this hotel gave the bare minimum. I would not stay here again.
I stayed at this hotel earlier this month due to the reviews and it was underwhelming compared to what the reviews say. Beautiful property, the grounds is beautiful, but it wasn’t the cleanest in the halls walking to the hotel rooms especially compared to other places I’ve stayed while visiting Mexico. Lobby furniture smells. Watched trash and dishes sit in the same spot outside of room doors for 2 days before it was cleaned up. It definitely needs updating. There was construction going on in front of the hotel. We had to be moved from one room to another due to cleanliness issues, the tables and counters still had dirt and smudges from the previous guest. The TV was in Spanish for our entire stay, and there was no way to change it. The buffet closed at 6 p.m. on Saturday and Sunday. Had to make reservations for other restaurants. The pool was probably the best part of this hotel, but the pools close at 8. The drinks were watered down. No room service. The food choices weren’t that great. The beach seemed man made and very hard. The workers spoke minimal English, which wasn’t a problem because I used a translator, but they didn’t seem very approachable or friendly. The hotel had buses to take you to other Barcelo properties nearby and the mall, or you could walk. The arcade was okay, and I enjoyed the escape room. Make sure to bring cash, every ATM was out of order, and I wanted to tip. Overall, I feel like this hotel gave the bare minimum. I would not stay here again.
10
Katie
21 Feb 2026
·
Stayed 4 nights
Spotless rooms, great service, pools & beach.
Spotless rooms, great service, pools & beach.
10
Jonathan
13 Jul 2025
·
Stayed 7 nights
Stunning property from the moment we walked in, we were blown away with how beautiful the Resort was. Rooms were very clean, food was extremely good
Stunning property from the moment we walked in, we were blown away with how beautiful the Resort was. Rooms were very clean, food was extremely good
10
Anthony
5 Nov 2025
·
Stayed 10 nights
The resort was very open and clean. Food was all good throughout resort
The resort was very open and clean. Food was all good throughout resort
10
Armando
23 May 2025
·
Stayed 2 nights
Wonderful property, spotless, spacious rooms. Great pool, beautiful beach. Lovely staff too.
Wonderful property, spotless, spacious rooms. Great pool, beautiful beach. Lovely staff too.
10
Phyllis
22 Jul 2024
·
Stayed 3 nights
The staff is impeccable and truly what made our stay so enjoyable. Very accommodating and the resort itself is very well kept. We saw staff all throughout the day sweeping, mopping and tidying up all areas, even down to picking up all empty glasses around the pool, beach and any lounging areas so there were none just laying around which added more of a modern, clean and minimalist feel the resort had compared to the other neighboring resorts.
The staff is impeccable and truly what made our stay so enjoyable. Very accommodating and the resort itself is very well kept. We saw staff all throughout the day sweeping, mopping and tidying up all areas, even down to picking up all empty glasses around the pool, beach and any lounging areas so there were none just laying around which added more of a modern, clean and minimalist feel the resort had compared to the other neighboring resorts.
10
Anthony Iannuzzi
19 Mar 2025
·
Stayed 3 nights
This has to be the cleanest resort i have ever stayed in. They are always cleaning the rooms, dining area's, loby, hallways. I would recommend this resort to everyone.
This has to be the cleanest resort i have ever stayed in. They are always cleaning the rooms, dining area's, loby, hallways. I would recommend this resort to everyone.
10
BRIAN Andrew
29 Oct 2025
·
Stayed 8 nights
Great clean rooms. Nice resort. Huge pools. Great food.Super nice staff.
Great clean rooms. Nice resort. Huge pools. Great food.Super nice staff.
8
Luana
26 Aug 2024
·
Stayed 6 nights
Friendly staff, good food, high-level restaurants. Unfortunately poor cleaning, both in the aisles and elevators and in the rooms (required to change the pillowcases twice because they were dirty).
Friendly staff, good food, high-level restaurants. Unfortunately poor cleaning, both in the aisles and elevators and in the rooms (required to change the pillowcases twice because they were dirty).
2
Chrystal Anne
15 Oct 2025
·
Stayed 8 nights
The place itself is absolutely beautiful, drinks are plentiful and the amenities are great! There is always something to do. Most of the staff were proficient at their jobs, which is fine. Not a lot of smiles being thrown out, but that's just a bonus I guess. The pool is beautiful, but quite dirty. The grounds are beautiful and the staff is always cleaning something which is nice. The maids are horrible! They stole $20 from a zipped closed medical bag on the counter in our room and didn't replenish anything in the room except towels the entire 8 nights we were there (despite tipping well and asking for items we needed) I did not enjoy any of the food, but my friend didn't mind it, so I will give it a 3.5/10 All in all, it was a fun trip with a big damper due to the theft. I don't think I would go back to this resort ever.
The place itself is absolutely beautiful, drinks are plentiful and the amenities are great! There is always something to do. Most of the staff were proficient at their jobs, which is fine. Not a lot of smiles being thrown out, but that's just a bonus I guess. The pool is beautiful, but quite dirty. The grounds are beautiful and the staff is always cleaning something which is nice. The maids are horrible! They stole $20 from a zipped closed medical bag on the counter in our room and didn't replenish anything in the room except towels the entire 8 nights we were there (despite tipping well and asking for items we needed) I did not enjoy any of the food, but my friend didn't mind it, so I will give it a 3.5/10 All in all, it was a fun trip with a big damper due to the theft. I don't think I would go back to this resort ever.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and modern with very large beds, many offering ocean views, hot tubs, or swim-up access. Recurring issues include humidity or limited AC, occasional maintenance problems, long walks to some rooms, and noise from lobby entertainment in nearby units.
Related guest reviews
8
Juan
15 Apr 2025
·
Stayed 3 nights
Everything was amazing. Literally paradise. Only complaint would be that the rooms are hot and muggy. The lowest temperature that the thermostat would let you put it was 21.5 c. I called the front desk to see if they could override it and they said no. It was so humid in the room the bed felt damp the entire time. They need dehumidifiers or something. Other than that everything was perfect. That small issue wouldn’t keep me from going back.
Everything was amazing. Literally paradise. Only complaint would be that the rooms are hot and muggy. The lowest temperature that the thermostat would let you put it was 21.5 c. I called the front desk to see if they could override it and they said no. It was so humid in the room the bed felt damp the entire time. They need dehumidifiers or something. Other than that everything was perfect. That small issue wouldn’t keep me from going back.
8
Ashley W
6 Sept 2025
·
Stayed 3 nights
Comfortable bed… hot at night…. extremely hot in the rooms and walking distance is long. Other than that nice stay.
Comfortable bed… hot at night…. extremely hot in the rooms and walking distance is long. Other than that nice stay.
4
Kenny
28 Oct 2025
·
Stayed 2 nights
Our room had a musty odor, the AC vent was uncovered revealing a large rectangular hole and the vent itself was sitting on the counter. Our TV was broken and the overall decor was lacking. Taking our issues to reception they wanted to downgrade our room but ultimately moved us to a comparable room on a higher level but it was directly above the Bahía DJ club and was very loud, one of the best beds I’ve had. The pool and beach are great and service was on point. The buffet surprisingly good, the hibachi restaurant was average at best.
Our room had a musty odor, the AC vent was uncovered revealing a large rectangular hole and the vent itself was sitting on the counter. Our TV was broken and the overall decor was lacking. Taking our issues to reception they wanted to downgrade our room but ultimately moved us to a comparable room on a higher level but it was directly above the Bahía DJ club and was very loud, one of the best beds I’ve had. The pool and beach are great and service was on point. The buffet surprisingly good, the hibachi restaurant was average at best.
10
Lori
13 Apr 2025
·
Stayed 7 nights
Wonderful adults only property with very nice beach! Four infinity pools side by side offer lots of swimming options. Live music nightly in the lobby area from 9:00 pm until midnight, which is very loud and can be heard in the rooms which are closer to the lobby. Bring ear plugs if you are planning on going to bed before midnight! Guests have access to the adjacent sister resorts, Beach, Caribe, Colonial, Tropical, and Palace. Lots to explore!
Wonderful adults only property with very nice beach! Four infinity pools side by side offer lots of swimming options. Live music nightly in the lobby area from 9:00 pm until midnight, which is very loud and can be heard in the rooms which are closer to the lobby. Bring ear plugs if you are planning on going to bed before midnight! Guests have access to the adjacent sister resorts, Beach, Caribe, Colonial, Tropical, and Palace. Lots to explore!
10
Amber Rose
11 Aug 2025
·
Stayed 4 nights
Loved Barceló!! Fantastic food and great options at the buffet. Gorgeous updated room with a view and jacuzzi. Gorgeous infinity pools overlooking the Caribbean! Highly recommend and can’t wait to go back!!
Loved Barceló!! Fantastic food and great options at the buffet. Gorgeous updated room with a view and jacuzzi. Gorgeous infinity pools overlooking the Caribbean! Highly recommend and can’t wait to go back!!
8
Amanda
14 Nov 2025
·
Stayed 5 nights
Best, largest pool ever! Balcony view was beautiful and hot tub on deck was amazing. Walk out to beach wonderful. Staff friendly though sometimes hard to understand. Miramar Buffett was our least favorite part of the stay. Often stale churros and cookies and Luke warm food that wasn’t the best. But the restaurants made up for it.
Best, largest pool ever! Balcony view was beautiful and hot tub on deck was amazing. Walk out to beach wonderful. Staff friendly though sometimes hard to understand. Miramar Buffett was our least favorite part of the stay. Often stale churros and cookies and Luke warm food that wasn’t the best. But the restaurants made up for it.
6
Giridhar Murthy
6 Mar 2025
·
Stayed 4 nights
We liked that the rooms were clean, spacious and had a great view of the ocean. The dining options are excellent and the mirabar buffet for breakfast and lunch is adequate. What we didn't like was the fact that we were right next to lobby area and they had DJ nights and music blaring all 4 nights that we were there till almost 2-3 AM in the morning. We were there for a relaxing vacation. To get out of the noise and hullabaloo of our city life and this kept us awake at nights. Frustrated and exhausted. We complained to the Reception and resort management and their responses were outright rude . I liked my stay but wouldn't come back here
We liked that the rooms were clean, spacious and had a great view of the ocean. The dining options are excellent and the mirabar buffet for breakfast and lunch is adequate. What we didn't like was the fact that we were right next to lobby area and they had DJ nights and music blaring all 4 nights that we were there till almost 2-3 AM in the morning. We were there for a relaxing vacation. To get out of the noise and hullabaloo of our city life and this kept us awake at nights. Frustrated and exhausted. We complained to the Reception and resort management and their responses were outright rude . I liked my stay but wouldn't come back here
10
Mary
15 Nov 2025
·
Stayed 10 nights
Nice big room with an ocean view. The room was cleaned daily. There was never an issue getting a sun lounger.
Nice big room with an ocean view. The room was cleaned daily. There was never an issue getting a sun lounger.
10
Judith Anne
21 Dec 2024
·
Stayed 7 nights
Was a great place. So much good. Room was very damp. Bed will be amoldy problem so day. Pools are not heated.
Was a great place. So much good. Room was very damp. Bed will be amoldy problem so day. Pools are not heated.
10
Christa
1 Jun 2025
·
Stayed 7 nights
The rooms are incredible! Gorgeous and spacious.
The rooms are incredible! Gorgeous and spacious.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: many highlight friendly, hardworking staff, while others report slow check-in, understaffed bars, language barriers, and uneven follow-through or premium benefits. Beachside drink service is generally not offered.
Related guest reviews
6
Galina J
15 May 2025
·
Stayed 7 nights
Very different from our last visit. The atmosphere has changed significantly — now much more party-focused. Our room was very close to the party area, and noise from the pool bar continued well into the night, with the party starting around 9 PM. If you enjoy loud, lively nightlife, this may be a great spot for you. However, the staff seemed overwhelmed and didn’t have time to offer beachside drink service like before. Not ideal if you’re looking for a relaxing, quiet getaway.
Very different from our last visit. The atmosphere has changed significantly — now much more party-focused. Our room was very close to the party area, and noise from the pool bar continued well into the night, with the party starting around 9 PM. If you enjoy loud, lively nightlife, this may be a great spot for you. However, the staff seemed overwhelmed and didn’t have time to offer beachside drink service like before. Not ideal if you’re looking for a relaxing, quiet getaway.
8
Parul
25 Jan 2026
·
Stayed 4 nights
Clean rooms, courteous staff members
Clean rooms, courteous staff members
6
Donna
20 Jul 2025
·
Stayed 4 nights
The resort on the Adults Only side is beautiful. What we were disappointed with is that staff was not friendly or helpful (specifically bell hops and wait staff at the pool). Check in took almost 2 hours. No food at the pool, no drink staff on the beach. Buffet closed at 6pm. Snack bars in both regular lobby and premier lobby were horrible.
The resort on the Adults Only side is beautiful. What we were disappointed with is that staff was not friendly or helpful (specifically bell hops and wait staff at the pool). Check in took almost 2 hours. No food at the pool, no drink staff on the beach. Buffet closed at 6pm. Snack bars in both regular lobby and premier lobby were horrible.
8
Isaias
10 Nov 2025
·
Stayed 3 nights
Clean rooms and great staff. Buffet was mediocre at best
Clean rooms and great staff. Buffet was mediocre at best
6
Karina
28 Oct 2025
·
Stayed 8 nights
I have been coming to the Barceló hotels for at least 12 years now and have had about 16 stays total. First at barcelo tropical, then barcelo palace and now since the adults only barcelo riviera opened I’ve been staying here. The service, food, room amenities have been steadily declining over the last 5 years that I’ve been coming. This trip was a constant issue with having our room restocked with waters and the pool person not giving us extra towels (but not following the same rules with other visitors). It’s the little things but compared to when I first started coming here the service just is not what it was. The beach is great here and the pool areas are nice. The hotel is very clean. The rooms do smell like mold and you can’t keep the AC on which causes the room to always be humid. Anyways, although I used to love coming to this hotel and love going to Mexico after so many years I will be looking for a new resort to stay at.
I have been coming to the Barceló hotels for at least 12 years now and have had about 16 stays total. First at barcelo tropical, then barcelo palace and now since the adults only barcelo riviera opened I’ve been staying here. The service, food, room amenities have been steadily declining over the last 5 years that I’ve been coming. This trip was a constant issue with having our room restocked with waters and the pool person not giving us extra towels (but not following the same rules with other visitors). It’s the little things but compared to when I first started coming here the service just is not what it was. The beach is great here and the pool areas are nice. The hotel is very clean. The rooms do smell like mold and you can’t keep the AC on which causes the room to always be humid. Anyways, although I used to love coming to this hotel and love going to Mexico after so many years I will be looking for a new resort to stay at.
8
Breanna Lee
1 Jul 2025
·
Stayed 6 nights
Nice resort - way bigger than I could have imagined. We did upgrade to premium which meant our rooms were far from lobby but quiet. LOTS OF WALKING! No nightly turn down even though it said we should get that feature, and 1 room had hot water problems for 1 day of our stay. Reservations- get them in when you get there! Lobby bars including Premium were not ready @ 7am for coffee or the buffets there were not ready (7am) when we expected them to be. Also, premium liquor was not flowing for us, we had to ask - and sometimes it seemed like the bartender did not want to pour what we asked for. Overall nice stay, but I am "Secrets spoiled" ( if you've ever stayed at secrets, you will know what I mean) so take that into consideration. Food was 3.5/5 for buffet, and 4 course dinners 4.5/5. Waiters always very nice and helpful. Did not see a lot of people tipping, but we like to tip at AI so that did not deter us. They try really hard to keep the resort clean, but seaweed was abundant. Not sure they could do much more. Drink service on beach would be a nice addition.
Nice resort - way bigger than I could have imagined. We did upgrade to premium which meant our rooms were far from lobby but quiet. LOTS OF WALKING! No nightly turn down even though it said we should get that feature, and 1 room had hot water problems for 1 day of our stay. Reservations- get them in when you get there! Lobby bars including Premium were not ready @ 7am for coffee or the buffets there were not ready (7am) when we expected them to be. Also, premium liquor was not flowing for us, we had to ask - and sometimes it seemed like the bartender did not want to pour what we asked for. Overall nice stay, but I am "Secrets spoiled" ( if you've ever stayed at secrets, you will know what I mean) so take that into consideration. Food was 3.5/5 for buffet, and 4 course dinners 4.5/5. Waiters always very nice and helpful. Did not see a lot of people tipping, but we like to tip at AI so that did not deter us. They try really hard to keep the resort clean, but seaweed was abundant. Not sure they could do much more. Drink service on beach would be a nice addition.
8
Yazmin
15 Jul 2025
·
Stayed 4 nights
Overall all my stay was good. We got the premium package which included room service, except my room phone was not working so we had to walk down to the lobby to order. We were on the fifth floor. I notified them a total of 4 times within my first 3 days and finally after showing up angry to the front desk on day 3 because then the TV and Wi-Fi stopped working as well they finally fixed everything broken in my room. Other than that everything was great! Staff was friendly. Restaurants were delicious! Buffet was ehh could be better. Over all good!
Overall all my stay was good. We got the premium package which included room service, except my room phone was not working so we had to walk down to the lobby to order. We were on the fifth floor. I notified them a total of 4 times within my first 3 days and finally after showing up angry to the front desk on day 3 because then the TV and Wi-Fi stopped working as well they finally fixed everything broken in my room. Other than that everything was great! Staff was friendly. Restaurants were delicious! Buffet was ehh could be better. Over all good!
6
Raamie
1 Mar 2025
·
Stayed 3 nights
Service and Management is a big miss. The buffet was terribly staffed and constantly ran out of food items. Additionally they were overwhelmed by convention center attendees. The reservations for dinner is unavailable. We stayed 4 days and was unable to get any reservations, just unacceptable. Staff lacked empathy or any desire to improve service. Room service does not come everyday and i had to call daily. Mini fridge was not restocked and guest services did not help. Quality of alcohol is poor, definitely not premium. Coffee machine constantly broken and as beautifully constructed resort, the staffing needs to be increased. We frequent MX about 5 times annually and we wont return, simply not justified for the price.
Service and Management is a big miss. The buffet was terribly staffed and constantly ran out of food items. Additionally they were overwhelmed by convention center attendees. The reservations for dinner is unavailable. We stayed 4 days and was unable to get any reservations, just unacceptable. Staff lacked empathy or any desire to improve service. Room service does not come everyday and i had to call daily. Mini fridge was not restocked and guest services did not help. Quality of alcohol is poor, definitely not premium. Coffee machine constantly broken and as beautifully constructed resort, the staffing needs to be increased. We frequent MX about 5 times annually and we wont return, simply not justified for the price.
2
Chrystal Anne
15 Oct 2025
·
Stayed 8 nights
The place itself is absolutely beautiful, drinks are plentiful and the amenities are great! There is always something to do. Most of the staff were proficient at their jobs, which is fine. Not a lot of smiles being thrown out, but that's just a bonus I guess. The pool is beautiful, but quite dirty. The grounds are beautiful and the staff is always cleaning something which is nice. The maids are horrible! They stole $20 from a zipped closed medical bag on the counter in our room and didn't replenish anything in the room except towels the entire 8 nights we were there (despite tipping well and asking for items we needed) I did not enjoy any of the food, but my friend didn't mind it, so I will give it a 3.5/10 All in all, it was a fun trip with a big damper due to the theft. I don't think I would go back to this resort ever.
The place itself is absolutely beautiful, drinks are plentiful and the amenities are great! There is always something to do. Most of the staff were proficient at their jobs, which is fine. Not a lot of smiles being thrown out, but that's just a bonus I guess. The pool is beautiful, but quite dirty. The grounds are beautiful and the staff is always cleaning something which is nice. The maids are horrible! They stole $20 from a zipped closed medical bag on the counter in our room and didn't replenish anything in the room except towels the entire 8 nights we were there (despite tipping well and asking for items we needed) I did not enjoy any of the food, but my friend didn't mind it, so I will give it a 3.5/10 All in all, it was a fun trip with a big damper due to the theft. I don't think I would go back to this resort ever.
10
Kristan
22 Oct 2025
·
Stayed 6 nights
This property is perfect for couples who need to get away. It’s beautiful, clean, and provides anything you could need. Their staff is hands down the most amazing people. They work so hard everyday to ensure the resort is immaculate and that your stay is flawless. Would definitely return.
This property is perfect for couples who need to get away. It’s beautiful, clean, and provides anything you could need. Their staff is hands down the most amazing people. They work so hard everyday to ensure the resort is immaculate and that your stay is flawless. Would definitely return.
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AI-generated summary based on recent guest reviews
Location
Situated in a large, remote complex with frequent shuttles, guests can access multiple sister properties, activities, and nearby cenotes. Expect long walks and a lengthy airport transfer; beaches can be rocky or affected by seasonal sargassum.
Related guest reviews
8
Lioudmila
23 Sept 2025
·
Stayed 8 nights
Very clean property, friendly staff, delicious food, very rocky beach. I recommend it if you like swimming pools.
Very clean property, friendly staff, delicious food, very rocky beach. I recommend it if you like swimming pools.
10
Micheal
4 Nov 2025
·
Stayed 8 nights
Resort was beautiful. Well kept, clean, quiet and great place to relax. One thing we did not see in other reviews is that the water is full of rays, with some being sting rays. Made us a bit nervous to swim, but the water was beautiful
Resort was beautiful. Well kept, clean, quiet and great place to relax. One thing we did not see in other reviews is that the water is full of rays, with some being sting rays. Made us a bit nervous to swim, but the water was beautiful
8
Misty
6 Jul 2025
·
Stayed 7 nights
We have been to several all inclusive resorts. This resort was clean, well maintained and well staffed. The negatives are it's huge over 800 rms and a mile long from the Riviera resort to the Palace resort. Ok so really big, they have a cool dbl decker bus but it was running every 30 min when we we're there, it was faster to walk. As far as check in we emailed 2 wks prior that we would be checking in early and wanted to check in early. All other emails answered about the salon, photographer and events, yet radio silent when we asked for an early checkin. We were told our room would be ready at 3 😕. We walked down to the room we were told we were getting, it was ready, per cleaning staff. Went back to the front desk, notified them and were questioned then they called the cleaning staff verified and were allowed to check in at 1:30ish. Waited several hrs which is why we decided to check ourselves. We also noted multiple times it was our anniversary. 0 recognition, nothing special was done. We got strawberries for visiting the resort?!? The food was meh.... Lots of choices, he steaks grilled to order was a pleasant surprise. Food was not well seasoned. The reservation restaurants were great though. I sat outside several times in the morning for breakfast and had to ask for water, silverware and salt/pepper, basically someone to wait on me. Overall the resort is clean, lots of seating, lots of staff, snorkeling is OK and yes the ladder off the dock is tretchorious, very slanted
We have been to several all inclusive resorts. This resort was clean, well maintained and well staffed. The negatives are it's huge over 800 rms and a mile long from the Riviera resort to the Palace resort. Ok so really big, they have a cool dbl decker bus but it was running every 30 min when we we're there, it was faster to walk. As far as check in we emailed 2 wks prior that we would be checking in early and wanted to check in early. All other emails answered about the salon, photographer and events, yet radio silent when we asked for an early checkin. We were told our room would be ready at 3 😕. We walked down to the room we were told we were getting, it was ready, per cleaning staff. Went back to the front desk, notified them and were questioned then they called the cleaning staff verified and were allowed to check in at 1:30ish. Waited several hrs which is why we decided to check ourselves. We also noted multiple times it was our anniversary. 0 recognition, nothing special was done. We got strawberries for visiting the resort?!? The food was meh.... Lots of choices, he steaks grilled to order was a pleasant surprise. Food was not well seasoned. The reservation restaurants were great though. I sat outside several times in the morning for breakfast and had to ask for water, silverware and salt/pepper, basically someone to wait on me. Overall the resort is clean, lots of seating, lots of staff, snorkeling is OK and yes the ladder off the dock is tretchorious, very slanted
8
Lorie
23 Jul 2024
·
Stayed 9 nights
I chose Barcelo Maya Riviera because it is adults only. It is also close to being right in the middle of Cancun and Tulum. We planned 2 day trips outside of our resort, Tulum ruins and Cozumel. Our resort has a deal with the taxi service. For $120, they pick us up, take us to Tulum, wait for us for 2 hrs and then bring us back. For Cozumel, the bell hop called us a taxi to drop us off at the ferry. We gave our driver a return time and met her at the same place It was confusing getting to the actual ferry from the taxi drop off. The ferry ride is rough, bring dramamine. As for the resort itself, we felt super safe. It's gated with a guard. You get a wristband that lets you into your room and allows access to any of the connecting resorts. The restraunts are spread out with 4 or so at each resort. Make all your reservations at guest services when you arrive. Long pants and shoes for men).The buffets were decent. There are 4 pools with 2 swim up bars. Downside - it was like bath water, it was so hot. You get a towel card to exchange for one towel. There is a shuttle(no air)that takes you to any of the resorts, mall or market. Not much entertainment at the Riviera, just saxaphonist and violinist, dJ. The other resorts have theatres that you can go to. The Palace is indoors and has air conditioning. The beaches are pretty rocky(wear water shoes). Lots of turtles and fish to see. The shops are expensive, pack everything you will need. Bandages were $7usd, sunscreen $30usd.
I chose Barcelo Maya Riviera because it is adults only. It is also close to being right in the middle of Cancun and Tulum. We planned 2 day trips outside of our resort, Tulum ruins and Cozumel. Our resort has a deal with the taxi service. For $120, they pick us up, take us to Tulum, wait for us for 2 hrs and then bring us back. For Cozumel, the bell hop called us a taxi to drop us off at the ferry. We gave our driver a return time and met her at the same place It was confusing getting to the actual ferry from the taxi drop off. The ferry ride is rough, bring dramamine. As for the resort itself, we felt super safe. It's gated with a guard. You get a wristband that lets you into your room and allows access to any of the connecting resorts. The restraunts are spread out with 4 or so at each resort. Make all your reservations at guest services when you arrive. Long pants and shoes for men).The buffets were decent. There are 4 pools with 2 swim up bars. Downside - it was like bath water, it was so hot. You get a towel card to exchange for one towel. There is a shuttle(no air)that takes you to any of the resorts, mall or market. Not much entertainment at the Riviera, just saxaphonist and violinist, dJ. The other resorts have theatres that you can go to. The Palace is indoors and has air conditioning. The beaches are pretty rocky(wear water shoes). Lots of turtles and fish to see. The shops are expensive, pack everything you will need. Bandages were $7usd, sunscreen $30usd.
10
GUY
1 Dec 2024
·
Stayed 7 nights
300$CAD pour taxi pour l’aéroport à l’hôtel. Très déçu d’Expedia qui ne proposait pas de navettes. Aussi 300$CAD pour le retour. Hôtel à 75 minutes de l’aéroport.
300$CAD pour taxi pour l’aéroport à l’hôtel. Très déçu d’Expedia qui ne proposait pas de navettes. Aussi 300$CAD pour le retour. Hôtel à 75 minutes de l’aéroport.
8
Matthew Walter
23 Oct 2025
·
Stayed 6 nights
This place is really very nice and 1st class all the way. Buffet closes at 6 pm and that is a small problem but specialty restaurants are great and excellant food. No wait staff on the beach is also a small problem. The ocean here is not quite as walkable (bring water shoes) as the Palace which is family oriented and a much better ocean for cleanliness and water quality. In room coffee was hit or miss with our maid service. Great place overall! Matt from Texas
This place is really very nice and 1st class all the way. Buffet closes at 6 pm and that is a small problem but specialty restaurants are great and excellant food. No wait staff on the beach is also a small problem. The ocean here is not quite as walkable (bring water shoes) as the Palace which is family oriented and a much better ocean for cleanliness and water quality. In room coffee was hit or miss with our maid service. Great place overall! Matt from Texas
8
Courtney C
28 Jul 2024
·
Stayed 8 nights
This was our third stay, and we enjoyed it. The property is starting to show a little wear and tear. The 5th floor in particular is having fairly significant water issues when it rains. There were areas in the halls with very large puddles of water, and large plastic bins in areas to catch water falling from the the ceiling. Despite this, the property remains an excellent value for the money with great staff, fantastic pool, better than average food, and a good beach (best stretch in neighboring accessible Barcelo property). Dinner restaurants are very good for all inclusive resorts with the Taqueria our favorite. A lot of great waiters like Elena at Agave, Luis at La Comedie, and the entire crew who handles the outside area of the buffet. A pet peeve for some is the card required to get a beach towel which is strictly enforced.
This was our third stay, and we enjoyed it. The property is starting to show a little wear and tear. The 5th floor in particular is having fairly significant water issues when it rains. There were areas in the halls with very large puddles of water, and large plastic bins in areas to catch water falling from the the ceiling. Despite this, the property remains an excellent value for the money with great staff, fantastic pool, better than average food, and a good beach (best stretch in neighboring accessible Barcelo property). Dinner restaurants are very good for all inclusive resorts with the Taqueria our favorite. A lot of great waiters like Elena at Agave, Luis at La Comedie, and the entire crew who handles the outside area of the buffet. A pet peeve for some is the card required to get a beach towel which is strictly enforced.
10
Johanna
19 Aug 2025
·
Stayed 8 nights
There was a lot of sargassum along the beaches in the Barcelo Maya complex which brings a bad smell.
There was a lot of sargassum along the beaches in the Barcelo Maya complex which brings a bad smell.
8
Jessica
8 Oct 2024
·
Stayed 4 nights
We stayed at the AO Barcelo Maya Riveria. We didn’t realize in order to get to other areas like the shopping plaza, discoteca, etc you have to take a bus to get there and back. The property is huge and not walkable. That being said there were great dinner options and overall we were happy with our stay.
We stayed at the AO Barcelo Maya Riveria. We didn’t realize in order to get to other areas like the shopping plaza, discoteca, etc you have to take a bus to get there and back. The property is huge and not walkable. That being said there were great dinner options and overall we were happy with our stay.
10
Jacqueline
3 Aug 2025
·
Stayed 4 nights
We had a fantastic time at Barcelo Maya Riviera. It’s big but well executed. Super clean, modern resort with good food, drinks and the largest pool we’ve ever seen. They clean the beach throughout the night to keep it free of sargassum. Premium upgrade was worth it for best views, preferred dinner reservations and upgrade to Patron for the best margaritas. All staff were friendly and ready to accommodate any request. The room was modern and gorgeous with an HUGE comfortable bed. And don’t miss the free daily hydrotherapy at the spa. It was amazing!! Also had an outstanding massage and facial. The double decker bus runs frequently and makes it easy to travel to other resorts. the spa and club day or night. We also visited the 3 cenotes located right across the street. Yes, you can walk to 3 cenotes: Azul, Eden and Cristalino. We have vacationed at A LOT of all inclusives and this one was superior by far. We’ll definitely be returning!
We had a fantastic time at Barcelo Maya Riviera. It’s big but well executed. Super clean, modern resort with good food, drinks and the largest pool we’ve ever seen. They clean the beach throughout the night to keep it free of sargassum. Premium upgrade was worth it for best views, preferred dinner reservations and upgrade to Patron for the best margaritas. All staff were friendly and ready to accommodate any request. The room was modern and gorgeous with an HUGE comfortable bed. And don’t miss the free daily hydrotherapy at the spa. It was amazing!! Also had an outstanding massage and facial. The double decker bus runs frequently and makes it easy to travel to other resorts. the spa and club day or night. We also visited the 3 cenotes located right across the street. Yes, you can walk to 3 cenotes: Azul, Eden and Cristalino. We have vacationed at A LOT of all inclusives and this one was superior by far. We’ll definitely be returning!
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AI-generated summary based on recent guest reviews
Dining
Dining is inconsistent: many praise the à la carte restaurants, while the buffet is often described as average or lukewarm and the adults-only buffet closes early. Reservations and dress codes apply, late-night or poolside food is limited, and room service may cost extra.
Related guest reviews
6
Lorena Iveth
15 Aug 2025
·
Stayed 5 nights
I wasn’t convinced by the buffets here. Food was mostly cold, and flavorless. I did enjoy the views, but wasn’t a fan of their service. Most employees are not attentive to you, you must have to wave them down. The big pool there with the swim up bar has green algae
I wasn’t convinced by the buffets here. Food was mostly cold, and flavorless. I did enjoy the views, but wasn’t a fan of their service. Most employees are not attentive to you, you must have to wave them down. The big pool there with the swim up bar has green algae
10
Anthony
15 Feb 2025
·
Stayed 4 nights
The only thing that needs adjustment is the availability of restaurants to the guests that aren't in the premium level. Every night at all the reservation time slots there are multiple tables empty but they tell you it's booked. They save spots for the premium level guests. That leave very early or very late openings for the rest of the guests. Hopefully you don't get shut out.
The only thing that needs adjustment is the availability of restaurants to the guests that aren't in the premium level. Every night at all the reservation time slots there are multiple tables empty but they tell you it's booked. They save spots for the premium level guests. That leave very early or very late openings for the rest of the guests. Hopefully you don't get shut out.
6
Shaun
20 Jul 2025
·
Stayed 4 nights
Stayed for 4 days. Overall the place is pretty good, buffet is nothing spectacular. Went to 3/4 restaurants on the actual property. There is a strict dress code and they will not seat you without following it so keep that in mind. Everything but the Mexican restaurant I would recommend. The Italian and the hibachi were amazing. The air conditioning in the rooms were okay, not the best. The staff was amazingly friendly and the drinks were not watered down and fast to come out! The commute from the airport was a little rough, booked through MTX and honestly wouldn’t recommend due to how far away it is from the airport, a 1hr commute turned into 2 1/2 hours. The ride back to the airport after the stay though we didn’t have any problems. The pools were clean, rooms were cleaned daily.
Stayed for 4 days. Overall the place is pretty good, buffet is nothing spectacular. Went to 3/4 restaurants on the actual property. There is a strict dress code and they will not seat you without following it so keep that in mind. Everything but the Mexican restaurant I would recommend. The Italian and the hibachi were amazing. The air conditioning in the rooms were okay, not the best. The staff was amazingly friendly and the drinks were not watered down and fast to come out! The commute from the airport was a little rough, booked through MTX and honestly wouldn’t recommend due to how far away it is from the airport, a 1hr commute turned into 2 1/2 hours. The ride back to the airport after the stay though we didn’t have any problems. The pools were clean, rooms were cleaned daily.
6
Donna
20 Jul 2025
·
Stayed 4 nights
The resort on the Adults Only side is beautiful. What we were disappointed with is that staff was not friendly or helpful (specifically bell hops and wait staff at the pool). Check in took almost 2 hours. No food at the pool, no drink staff on the beach. Buffet closed at 6pm. Snack bars in both regular lobby and premier lobby were horrible.
The resort on the Adults Only side is beautiful. What we were disappointed with is that staff was not friendly or helpful (specifically bell hops and wait staff at the pool). Check in took almost 2 hours. No food at the pool, no drink staff on the beach. Buffet closed at 6pm. Snack bars in both regular lobby and premier lobby were horrible.
10
Myrna
29 Jan 2026
·
Stayed 1 night
Our stay at the Adults only Barcelo' was fantastic! From check in to checking out everything was above standard. We had dinner at the Seafood Restaurant. I had lobster and it was delicious!
Our stay at the Adults only Barcelo' was fantastic! From check in to checking out everything was above standard. We had dinner at the Seafood Restaurant. I had lobster and it was delicious!
8
Isaias
10 Nov 2025
·
Stayed 3 nights
Clean rooms and great staff. Buffet was mediocre at best
Clean rooms and great staff. Buffet was mediocre at best
8
Angelo
29 Jul 2025
·
Stayed 7 nights
Negatives: the beach was not good due to the sargassum weed problem. Luckily you have access to the other properties where you can find slightly better beaches but nothing great. Food at the buffet was really subpar. Literally the worse I’ve experienced in all the resorts I’ve been to. No quick food options poolside. Although we were ok with it, if you are into daily itinerary of entertainment, this is not the place for you. Another subpar aspect of this resort. Again, you have access to the other resorts and can go enjoy other activities there, but must take long walks or long shuttle rides which can be quite inconvenient. Pros: beautiful property. Huge pools. Expansive beaches. If you are in to rest and relaxation, this is the resort for you. Although the buffet is not very good, they make up for it with the great reservation only restaurants. Italian, French, Japanese and Mexican. The Mexican taco bar was excellent. Make sure to reserve a spot at all these restaurants nightly. You have Access to all the other resorts. They have a mall area with a casino, mini golf, bowling. Although it can be a bit time consuming you can explore the many other properties there.
Negatives: the beach was not good due to the sargassum weed problem. Luckily you have access to the other properties where you can find slightly better beaches but nothing great. Food at the buffet was really subpar. Literally the worse I’ve experienced in all the resorts I’ve been to. No quick food options poolside. Although we were ok with it, if you are into daily itinerary of entertainment, this is not the place for you. Another subpar aspect of this resort. Again, you have access to the other resorts and can go enjoy other activities there, but must take long walks or long shuttle rides which can be quite inconvenient. Pros: beautiful property. Huge pools. Expansive beaches. If you are in to rest and relaxation, this is the resort for you. Although the buffet is not very good, they make up for it with the great reservation only restaurants. Italian, French, Japanese and Mexican. The Mexican taco bar was excellent. Make sure to reserve a spot at all these restaurants nightly. You have Access to all the other resorts. They have a mall area with a casino, mini golf, bowling. Although it can be a bit time consuming you can explore the many other properties there.
8
Amanda
14 Nov 2025
·
Stayed 5 nights
Best, largest pool ever! Balcony view was beautiful and hot tub on deck was amazing. Walk out to beach wonderful. Staff friendly though sometimes hard to understand. Miramar Buffett was our least favorite part of the stay. Often stale churros and cookies and Luke warm food that wasn’t the best. But the restaurants made up for it.
Best, largest pool ever! Balcony view was beautiful and hot tub on deck was amazing. Walk out to beach wonderful. Staff friendly though sometimes hard to understand. Miramar Buffett was our least favorite part of the stay. Often stale churros and cookies and Luke warm food that wasn’t the best. But the restaurants made up for it.
8
Matthew Walter
23 Oct 2025
·
Stayed 6 nights
This place is really very nice and 1st class all the way. Buffet closes at 6 pm and that is a small problem but specialty restaurants are great and excellant food. No wait staff on the beach is also a small problem. The ocean here is not quite as walkable (bring water shoes) as the Palace which is family oriented and a much better ocean for cleanliness and water quality. In room coffee was hit or miss with our maid service. Great place overall! Matt from Texas
This place is really very nice and 1st class all the way. Buffet closes at 6 pm and that is a small problem but specialty restaurants are great and excellant food. No wait staff on the beach is also a small problem. The ocean here is not quite as walkable (bring water shoes) as the Palace which is family oriented and a much better ocean for cleanliness and water quality. In room coffee was hit or miss with our maid service. Great place overall! Matt from Texas
8
Kiomni
20 Aug 2025
·
Stayed 2 nights
Good service. Clean. My group loved the restaurants we got a chance to eat at. But didn’t have a buffet for dinner
Good service. Clean. My group loved the restaurants we got a chance to eat at. But didn’t have a buffet for dinner
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AI-generated summary based on recent guest reviews
10
Brian
13 Jun 2026
·
Stayed 8 nights
We had an amazing stay at this resort. From the moment we arrived, everything was excellent. The scenery was beautiful, the property was clean and well-maintained, and the overall atmosphere made it easy to relax and enjoy ourselves. The food was great throughout our stay, with plenty of options and consistently good quality. The staff was also outstanding — friendly, helpful, and always making sure guests were taken care of. You can tell they take pride in creating a great experience. Between the views, the service, the food, and the overall comfort of the resort, we truly enjoyed every part of our stay. We would definitely recommend this resort to anyone looking for a relaxing and memorable vacation.
We had an amazing stay at this resort. From the moment we arrived, everything was excellent. The scenery was beautiful, the property was clean and well-maintained, and the overall atmosphere made it easy to relax and enjoy ourselves. The food was great throughout our stay, with plenty of options and consistently good quality. The staff was also outstanding — friendly, helpful, and always making sure guests were taken care of. You can tell they take pride in creating a great experience. Between the views, the service, the food, and the overall comfort of the resort, we truly enjoyed every part of our stay. We would definitely recommend this resort to anyone looking for a relaxing and memorable vacation.
10
Tammy
8 Jun 2026
·
Stayed 2 nights
It was an incredible holiday! The pools, grounds, rooms and the buffet were so good! Love the bus transport to the mall! Very huge hotel.. get prepared to walk!
It was an incredible holiday! The pools, grounds, rooms and the buffet were so good! Love the bus transport to the mall! Very huge hotel.. get prepared to walk!
10
Ketsia
5 Jun 2026
·
Stayed 4 nights
This resort is very modern, spacious and clean. Nice clean pools overlooking the white sandy beach. Plenty of pool chairs under shades. Amazing buffet for breakfast and lunch with a lot of different options (gluten free and vegan included) . For dinner, make sure you reserve your seats at one of the 5 restaurants onsite, or you can go to another one of the Barcelo resorts. They have a bus running every 10-15 min to take you around all the different resort facilities (mall, gym, spa, nightclub). If you're looking for a party resort, this is not it. Daily activities include: games, aqua aerobics, volleyball. They have live shows every evening. I very much enjoyed the 3 opera type singers that one evening (they were very good!). The only drawback was the lack of service around the pool area. Great massages as well.
This resort is very modern, spacious and clean. Nice clean pools overlooking the white sandy beach. Plenty of pool chairs under shades. Amazing buffet for breakfast and lunch with a lot of different options (gluten free and vegan included) . For dinner, make sure you reserve your seats at one of the 5 restaurants onsite, or you can go to another one of the Barcelo resorts. They have a bus running every 10-15 min to take you around all the different resort facilities (mall, gym, spa, nightclub). If you're looking for a party resort, this is not it. Daily activities include: games, aqua aerobics, volleyball. They have live shows every evening. I very much enjoyed the 3 opera type singers that one evening (they were very good!). The only drawback was the lack of service around the pool area. Great massages as well.
10
Anthony
26 May 2026
·
Stayed 4 nights
Everything was great
Everything was great
10
donna
26 May 2026
·
Stayed 8 nights
The staff were really professional and helpful with any questions I had, polite and no language barrier. Restaurants were top notch and the servers went out of their way to make sure everything was perfect. Beautiful pools with pool bars made it to easy not to enjoy yourself and the beach was out of this world with enough shade from the palm trees and plenty of chairs for everyone. Rooms were very clean with daily maid service and refreshments stocked in the mini fridge. Overall, it's just a perfect place to let the stress out and relax, I have been there four times now and can't wait to return!
The staff were really professional and helpful with any questions I had, polite and no language barrier. Restaurants were top notch and the servers went out of their way to make sure everything was perfect. Beautiful pools with pool bars made it to easy not to enjoy yourself and the beach was out of this world with enough shade from the palm trees and plenty of chairs for everyone. Rooms were very clean with daily maid service and refreshments stocked in the mini fridge. Overall, it's just a perfect place to let the stress out and relax, I have been there four times now and can't wait to return!
FAQs about Barceló Maya Riviera - All Inclusive Adults Only
Is parking available at the property?
Yes, free self-parking is available on-site. Limited parking is provided, and no reservation is required.
Is breakfast offered at the hotel?
Breakfast is included as part of the all-inclusive package. Guests can enjoy a variety of dining options at the property's 5 restaurants.
Does the hotel allow pets?
No pets or service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early check-in and late check-out may be available for a fee, subject to availability.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is available for a surcharge of USD 278 per vehicle, accommodating up to 7 passengers. Guests must contact the property with arrival details to arrange the transfer.
What accessibility features are available at the hotel?
The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, guests should inquire about specific needs prior to arrival.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Xpu-Ha, approximately 3.6 miles (5.7 km) from Xpu-ha Beach and 3 minutes' drive from Ecopark Kantun Chi. Other nearby attractions include Cenote Cristalino and Puerto Aventuras Marina.
Does the hotel have a swimming pool?
Yes, the property features 4 outdoor swimming pools, including an infinity pool. The pools are available for guests to enjoy throughout the day.
Are children allowed at the hotel?
Children are not permitted at this adults-only property, which requires guests to be at least 18 years old.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or extra beds, and only registered guests are allowed in the guestrooms.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 539.0340894500732USD
- 2026-09-19: 293.8738902099609USD
- 2026-09-20: 297.9081099334717USD
- 2026-09-21: 286.986472694397USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 295.0115260894775USD
- 2026-09-25: 304.2049902099609USD
- 2026-09-26: 295.0115260894775USD
- 2026-09-27: 305.01578566589353USD
- 2026-09-28: 298.7837480072021USD
- 2026-09-29: 295.0115260894775USD
- 2026-09-30: 295.0115260894775USD
- 2026-10-01: 293.8738902099609USD
- 2026-10-02: 295.0115260894775USD
- 2026-10-03: 293.5823261322021USD
- 2026-10-04: 293.5823261322021USD
- 2026-10-05: 293.5823261322021USD
- 2026-10-06: 303.58658570861814USD
- 2026-10-07: 292.72597269439694USD
- 2026-10-08: 292.72597269439694USD
- 2026-10-09: 293.5823261322021USD
- 2026-10-10: 292.72597269439694USD
- 2026-10-11: 292.72597269439694USD
- 2026-10-12: 320.02217503051753USD
- 2026-10-13: 294.2969261108398USD
- 2026-10-14: 303.0570902099609USD
- 2026-10-15: 293.5823261322021USD
- 2026-10-16: 303.0570902099609USD
- 2026-10-17: 293.5823261322021USD
- 2026-10-18: 297.31759020996094USD
- 2026-10-19: 361.468413293457USD
- 2026-10-20: 522.3059902099609USD
- 2026-10-21: 374.2268902099609USD
- 2026-10-22: 338.1244403259277USD
- 2026-10-23: 293.5823261322021USD
- 2026-10-24: 292.72597269439694USD
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 293.5823261322021USD
- 2026-11-01: 323.5951398925781USD
- 2026-11-02: 323.5951398925781USD
- 2026-11-03: 322.5713902099609USD
- 2026-11-04: 322.5713902099609USD
- 2026-11-05: 323.3995260742187USD
- 2026-11-06: 323.5951398925781USD
- 2026-11-07: 322.5713902099609USD
- 2026-11-08: 334.31399944763183USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 355.03711857910156USD
- 2026-11-14: 323.5951398925781USD
- 2026-11-15: 323.5951398925781USD
- 2026-11-16: 323.5951398925781USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property enforces a strict dress code in the restaurant.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- A facilities fee includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Tour desk
Activities
Swimming pool
Tennis courts
Private beach
Casino
Garden
Beach (nearby)
Windsurfing
Billiards
Golf (miniature)
Pool outdoor
Live music
Evening Entertainment
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Poolside bar
Adults only
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business centre
Tour desk
Housekeeping
Banquet facilities
Currency exchange
ATM/Cash machine
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available