Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee ranging from approximately EUR 17 to 31 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including some accessible facilities. Step-free entrances and elevators are available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Genoa, just 0.2 miles (0.4 km) from Old Port and 0.5 miles (0.8 km) from Genoa Port Center. It is also within walking distance of several attractions, including Palazzo di San Giorgio and the Church of San Siro.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID.

NH Collection Genova Marina - Comfort in Genoa

Average nightly price at NH Collection Genova Marina by month, last 12 months (USD)
Month	Average price
January	$173
February	$176
March	$183
April	$240
May	$294
June	$252
July	$226
August	$195
September	$266
October	$258
November	$207
December	$186

What guests think

At NH Collection Genova Marina, guests consistently praise the waterfront location by the marina and aquarium, helpful staff, and comfortable rooms, while noting occasional drawbacks like dated bathrooms, tricky parking, noise, and mixed breakfast quality.

Many reviews highlight spacious rooms with balconies, while others find decor aging or maintenance lacking. Parking exists on-site but can be tight, confusing, and sometimes full; a few mention elevator or air conditioning issues. Breakfast is often praised for variety and views, yet others call it overpriced or underwhelming. Overall, a practical base with strong upsides and occasional hassles.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking under the hotel is convenient but often tight, confusing to access, and sometimes full; some guests warn of fake parking attendants outside. A few note elevator limitations and that EV charging requires an adapter.

Related guest reviews

4

Victor

Jan 7, 2026

·

Stayed 1 night

Unfortunately, lower quality than NH Collection's 4-star hotels I've experienced. Feedback for improvement goes for (1) garage and parking assistance, (2) shower, (3) breakfast and (4) staff attentiveness at reception. The staff should improve support for guests arriving by car, regarding directions, access control, parking assistance and luggage unloading. I talked to someone through the interfone when arriving, but there was no one in the garage to assist as it is very tight and was almost full. My partner was at the reception and was told someone would come down to help with luggage, but no one appeared (garage has only 2 levels). As a minor issue, at checkout, I paid the parking ticket but it was denied at the exit. Someone from the parking assistance released me after I showed the receipt for the payment, but it seemed a recurrent issue. Shower must be changed for better water volume and positioning. Breakfast is definitely not a 4-star. I felt sorry for the scrambled eggs, they looked so tired and joined forces forming blocks trying to survive amid raising tides from some kind of cooking water.

10

Marta

Oct 26, 2025

·

Stayed 1 night

Hotel in posizione strategica, parcheggio comodo e personale accogliente. Colazione super e con vista sul porto. Solo un appunto, la carica di veicoli elettrici e disponibile ma e necessario l'adattatore per la presa industriale presente per poter ricaricare.

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8

Gustav

Aug 1, 2024

·

Stayed 1 night

Rummet var bra, lagom storlek och otroligt bekväm säng. Städning av badrummet under all kritik med en massa hår på golvet. Lobbyn väldigt sliten. Gick inte att fylla på vattenflaskan utan bara köpa nya i baren. Svårt att få parkering på kvällen då även icke hotellgäster får parkera. Varning för att bli lurad/bestulen under urlastningen! Köp inte den dyra frukosten, utan gå till det härliga kafeet mittemot istället.

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10

robert

Oct 6, 2025

·

Stayed 1 night

**WARNING** Watch out for fake parking attendants patrolling the parking area. Ignore them and report them to the police or hotel staff. Also, parking is charged to your room so get a new ticket from the reception if you leave the area don't pay separately. Other than that the hotel was great

10

Jérôme

Jun 5, 2025

·

Stayed 1 night

Parking compliqué mais location idéale

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8

sandra

Oct 12, 2023

·

Stayed 2 nights

Parking was a bit busy every thing else was great

8

Richard

Dec 22, 2024

·

Stayed 1 night

The Place is good reachable by car. Parking was full once we arrived but the very friendly lady at the receiption allowed us to park in front of the hotel till a space was available. In the hotel we had nothing to complain although the hotel is not of the newest standards (parking garage, elevator, etc.). Location is very central and save. Think we would book the Junior Suite for a family again.

10

Anneliese

May 2, 2023

·

Stayed 1 night

Well placed on the Marina at the edge of the old town (very walkable) with the cruise ship terminal also only a 20 minute walk away (ok with cabin bags but probably not with suitcases!) Needs some minor redecoration but generally ok, clean & provides in room kettle & coffee maker as well as bottled water. Good buffet breakfast.

6

Darlene

Jul 7, 2025

·

Stayed 1 night

Liked the marina. Did not like how busy it was and the entrance into the parking area

10

Edgardo

Aug 4, 2025

·

Stayed 1 night

Excelente servicio y habitaciones de buen tamaño. Al menos la suite. Lo único malo es que solo había un elevador funcionando

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Cleanliness

Rooms and common areas are generally clean, but recurring issues include hair in bathrooms, mold or odors in showers, and occasional lapses on terraces or replenishments.

Related guest reviews

8

Fahad

Oct 26, 2024

·

Stayed 1 night

The location of the hotel was great next to the aquarium and the center. The staff were nice but not the best in NH collection hotel. There was a parking close to the hotel so if you have a car don't worry. The worst thing was the cleanness of the room. There was a hair allover the room and we had to ask for slippers that were not in the room already

8

Gustav

Aug 1, 2024

·

Stayed 1 night

Rummet var bra, lagom storlek och otroligt bekväm säng. Städning av badrummet under all kritik med en massa hår på golvet. Lobbyn väldigt sliten. Gick inte att fylla på vattenflaskan utan bara köpa nya i baren. Svårt att få parkering på kvällen då även icke hotellgäster får parkera. Varning för att bli lurad/bestulen under urlastningen! Köp inte den dyra frukosten, utan gå till det härliga kafeet mittemot istället.

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6

Javier

Aug 9, 2025

·

Stayed 2 nights

En las habitaciones y sobre todo la terraza falta más limpieza.

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8

Johnny

Feb 4, 2026

·

Stayed 5 nights

Kamer netjes en schoon

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6

Steven

Oct 30, 2024

·

Stayed 1 night

In a very busy area right on the marina, next to a major road and the aquarium. Hotel seems a bit tired though our room was great, much larger than expected, and very clean with one exception: the shower was straight out of the 90’s with chrome molding, frosted glass, and quite a bit of pink mold on tile grout, corner, etc., actually quite nasty. If they would just put a shower curtain on the tub I might have never gone in the shower. Definitely not in line with the rest of the room. I’ve been to 7-8 NHC’s before and this one definitely on bottom of the list.

6

Jani

Sep 1, 2024

·

Stayed 2 nights

Seemed very nice but the bathroom in our room smelled like a urinal

8

Edna

Nov 6, 2025

·

Stayed 4 nights

Clean room, front desk staff and location.

10

Sasha

Aug 31, 2025

·

Stayed 2 nights

Very nice and clean hotel Walking distance to the city centre

10

Matthew

Jul 20, 2024

·

Stayed 2 nights

Very clean and quiet. Nice staff both in reception and restaurant.

10

Valentina

Aug 9, 2025

·

Stayed 2 nights

location very good, clean rooms, breakfest good , internet very good confortable beds

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Rooms

Many guests find rooms spacious and comfortable, often with balconies and marina views. Others mention dated decor, hard mattresses, weak soundproofing, and occasional air conditioning or shower hardware problems.

Related guest reviews

6

Michele

Mar 23, 2025

·

Stayed 1 night

Receptionists super nice and helpful. Bar service not nice. The building is pretty old, second floor has a stinky moquette on the floor. Rooms are old, bathroom in bad conditions, with mold and bathtub broken and fixed (disgusting).

8

Gail

May 29, 2023

·

Stayed 2 nights

We have stayed at several NH hotels and really like the brand for price, location and quality of the rooms. This property fell in line except that the windows were not very soundproof and being located on a very busy street and harbor, our room was very noisy with noise from a restaurant across the water and traffic noise from the freeway. Aside from the noise, the NH Genoa was a good choice for our short 2-night stay. It’s very conveniently located to the historic center, train and airport.

2

Avetik

Jul 7, 2025

·

Stayed 2 nights

Hot rooms no ac

10

Susan

Apr 5, 2025

·

Stayed 2 nights

I visited this hotel in April with my mother. We chose the superior room with a balcony and it was wonderful. Our room had a queen bed and a separate area with a twin bed and a second balcony. It was very spacious and comfortable with beautiful bedding, pillows and towels. The room had everything we could want: an espresso machine, kettle, fridge and all toiletries. We chose to add breakfast to our reservation and it was excellent with many choices and excellent coffee. The port area is lively and the hotel is within easy walking distance of the old town, restaurants and shops and public transportation. I would recommend and would definitely stay here again.

10

Liam

Sep 17, 2024

·

Stayed 1 night

The hotel was right on the dock and it perfect condition. The room was huge with a lot of extras.

8

Henrik

Jul 29, 2025

·

Stayed 1 night

Nice rooms however the shower was broken and no compensation was offered. I would have comped the parking but nothing. Area is crowded with some beggars around hotel.

10

Kathy

Nov 12, 2025

·

Stayed 6 nights

Breakfast buffet was quite varied and delicious. We could walk most places from the hotel. Room was perfect and staff were delightful.

8

Víctor Manuel

Jan 14, 2026

·

Stayed 1 night

La habitación muy amplia

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8

Leonhard Widenhorn

Mar 6, 2025

·

Stayed 3 nights

Die Lage ist grossartig - das Hotel wohin wenig in die Jahre gekommen. Air con hat nicht funktioniert - zu heiss , schlafen nur bei offenen fenster . Frühstück jedoch aussergewöhnlich- top

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10

Annette

Apr 14, 2023

·

Stayed 3 nights

Spacious well appointed room with harbour view.

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Service

Service is widely praised as friendly and accommodating, especially at reception and breakfast. Some guests report lapses in attentiveness or communication, particularly around parking assistance or special requests.

Related guest reviews

4

Victor

Jan 7, 2026

·

Stayed 1 night

Unfortunately, lower quality than NH Collection's 4-star hotels I've experienced. Feedback for improvement goes for (1) garage and parking assistance, (2) shower, (3) breakfast and (4) staff attentiveness at reception. The staff should improve support for guests arriving by car, regarding directions, access control, parking assistance and luggage unloading. I talked to someone through the interfone when arriving, but there was no one in the garage to assist as it is very tight and was almost full. My partner was at the reception and was told someone would come down to help with luggage, but no one appeared (garage has only 2 levels). As a minor issue, at checkout, I paid the parking ticket but it was denied at the exit. Someone from the parking assistance released me after I showed the receipt for the payment, but it seemed a recurrent issue. Shower must be changed for better water volume and positioning. Breakfast is definitely not a 4-star. I felt sorry for the scrambled eggs, they looked so tired and joined forces forming blocks trying to survive amid raising tides from some kind of cooking water.

10

Anne-Marie

Oct 8, 2025

·

Stayed 3 nights

Nice property, staff is great and location close to many areas of interest.

10

Melissa

Dec 19, 2025

·

Stayed 2 nights

Lovely location and staff were very helpful and friendly

10

Benoît

Jan 1, 2026

·

Stayed 2 nights

Superbe séjour et accueil parfait. Gianni au petit soin lors de l incroyable petit déjeuner : une variété impressionnante, merci.

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6

MICHAEL

May 18, 2023

·

Staff was not friendly. The air conditioning was not working properly in our room. Higher price hotel without really any perks.

10

Steven

Dec 7, 2025

·

Stayed 6 nights

Great location and all the staff were very helpful.

8

Adalton Luiz de

Oct 31, 2025

·

Stayed 2 nights

Excelente hotel, ótima localização, quarto se encontrava limpo e arrumado na minha chegada, funcionários gentis e solícitos ( principalmente a equipe do café da manhã, meus parabéns a todas elas). O único senão ficou por conta do cheq-in , pois como não falo italiano nem inglês, mesmo o atendente tendo sido informado passou todas as informações em italiano falando extremamente rápido, o que obviamente não entendi nada. Deveriam orientá-lo a ter um pouco mais de paciência e se esforçar para ser entendido, mas nada que compromete o serviço, apenas uma observação.

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10

Paul

Sep 29, 2025

·

Stayed 1 night

The staff were all really helpful

10

Philip

May 20, 2025

·

Stayed 2 nights

A very special thanks to Alice Sara and Francesco. Amazing help with a tough Italian form. Especially Alice who went beyond expectations to get it done. She is a credit to your hotel. I hope you congratulate her for my wife and I Philip Moylan

4

John

Jan 15, 2023

·

Stayed 19,366 nights

A large-chain hotel where the staff are less than enthusiastic to assist. Well located to explore Genia. Rooms on the small side. I would make the effort to find somewhere more ‘personal’ next time.

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Location

Waterfront setting next to the aquarium and old town makes sights, restaurants, and transport easily walkable. Some note the area is very busy and can feel sketchy or noisy at night.

Related guest reviews

10

Elizabeth

Aug 6, 2024

·

Stayed 2 nights

Lovely hotel in a perfect spot. Arrived by car and the hotel is just outside the ZTL so worries about that. Easy parking right at hotel. Reception staff welcoming and helpful. Lobby spacious and comfortable. Great room with view of the Marina. A easy walk across the street and right in the heart of Genova’s old city. All the sights, restaurants, shopping and GELATO within easy walking distance.

8

Özden

Nov 12, 2024

·

Stayed 4 nights

Die Umgebung ist sehr gewöhnungsbedürftig…man ist zwar sehr zentral, aber die Gegend ist Abends nicht zu empfehlen

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10

Adriana

Nov 18, 2024

·

Stayed 1 night

Ideale lokatie voor de haven Genua en wandelafstand naar de cruiseterminal. Leuke restaurantjes in de buurt. Zeker een aanrader. Ontbijt met zicht op de haven (of iig de bootjes).

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10

Kayvan

Nov 8, 2025

·

Stayed 2 nights

Best location!

10

jeffrey

Sep 27, 2024

·

Stayed 1 night

The facility is located in a prime area. Everything is in walking distance. Hotel was clean, friendly and very welcoming. After staying in a few different hotels in Genoa. This will be the only one I would stay at.

6

Steven

Oct 30, 2024

·

Stayed 1 night

In a very busy area right on the marina, next to a major road and the aquarium. Hotel seems a bit tired though our room was great, much larger than expected, and very clean with one exception: the shower was straight out of the 90’s with chrome molding, frosted glass, and quite a bit of pink mold on tile grout, corner, etc., actually quite nasty. If they would just put a shower curtain on the tub I might have never gone in the shower. Definitely not in line with the rest of the room. I’ve been to 7-8 NHC’s before and this one definitely on bottom of the list.

10

Timothy

Sep 25, 2025

·

Stayed 2 nights

Excellent location right next to the marina and across from the main walking area of Genova. Accomodating staff and excellent appointed rooms.

10

Gina

Jan 2, 2025

·

Stayed 1 night

Location perfect on the water front and close to shopping.

8

Lukas

Aug 9, 2024

·

Stayed 1 night

Excellent place to explore Genua

10

Helen

Jul 29, 2025

·

Stayed 1 night

Good location on the marina with balconies and right next to both the aquarium and the historic center.

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Dining

Breakfast frequently earns praise for variety, taste, and a dining room with marina views. Others find it overpriced or inconsistent, and a few reported limited or closed restaurant or bar service.

Related guest reviews

4

Victor

Jan 7, 2026

·

Stayed 1 night

Unfortunately, lower quality than NH Collection's 4-star hotels I've experienced. Feedback for improvement goes for (1) garage and parking assistance, (2) shower, (3) breakfast and (4) staff attentiveness at reception. The staff should improve support for guests arriving by car, regarding directions, access control, parking assistance and luggage unloading. I talked to someone through the interfone when arriving, but there was no one in the garage to assist as it is very tight and was almost full. My partner was at the reception and was told someone would come down to help with luggage, but no one appeared (garage has only 2 levels). As a minor issue, at checkout, I paid the parking ticket but it was denied at the exit. Someone from the parking assistance released me after I showed the receipt for the payment, but it seemed a recurrent issue. Shower must be changed for better water volume and positioning. Breakfast is definitely not a 4-star. I felt sorry for the scrambled eggs, they looked so tired and joined forces forming blocks trying to survive amid raising tides from some kind of cooking water.

4

Irene

Jan 9, 2023

·

Stayed 1 night

Das ganze Hotel lief auf Sparflamme, wir hatten keine Ahnung dass das Restaurant und die Bar geschlossen sind. Essen ( Nachtessen und Frühstück ) durften wir in einem schrecklichen Saal, seehr kalt, schmutzige Teppiche und auch sonst nicht einladend. Kein Tischtuch und nicht einmal ein Tischset unter dem Teller ! Das Essen kam aus der Küche welche sich sehr weit vom Saal entfernt befand und war natürlich kalt bis es bei uns auf dem Tisch stand. Und das natürlich zum selben Preis wie bei Normalbetrieb im Restaurant, ich finde das eine Frechheit !! für den Apéro mussten wir in der seeehr kalten Lobby Platz nehmen statt in der vorhandenen Bar. Im Zimmer und im ganzen Hotel herschte Eisschrank Klima. Nach längerer Reklamation an der Rezeption erhielten wir einen Elektroofen für unser Zimmer und eine zusätzliche Bettdecke. Das Rezeptionpersonal hat sich auch mit Elektroöfen warm gehalten. Das Personal war freundlich und hat sich bemüht. Wir finden aber man sollte die Gäste darüber informieren dass sämtliche Einrichtungen geschlossen sind ( Rest- Bar etc. etc. ) bezahlen tut man sie trotzdem !! Das Hotel sonst schön gelegen und zentral-

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8

Raniza

Jul 16, 2024

·

Stayed 2 nights

Our stay was lovely overall. Room was clean. Just the restaurant downstairs is below average. We don’t mind a short food menu as long as the food is nice. But both experiences was not good. Food was not yummy.

10

Andreas

Jun 27, 2024

·

Stayed 1 night

Very good breakfast, possible to eat outside Awsome location

10

Valerio

Dec 26, 2025

·

Stayed 1 night

Colazione a buffet di qualità in una sala spettacolare con vista sul Porto Antico e personale cordiale, attento e rapido a soddisfare qualsiasi richiesta. Camera spaziosa e silenziosa

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6

Charles

Aug 31, 2025

·

Stayed 2 nights

De ligging van het hotel is goed. Personeel is behulpzaam. Het uitzicht van de eerste kamer was belabberd en we hebben om een andere kamer gevraagd. Het ontbijt is uitgebreid, maar niet van een beste kwaliteit. De roereieren waren groen en het fruit was niet vers.

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10

Susan

Apr 5, 2025

·

Stayed 2 nights

I visited this hotel in April with my mother. We chose the superior room with a balcony and it was wonderful. Our room had a queen bed and a separate area with a twin bed and a second balcony. It was very spacious and comfortable with beautiful bedding, pillows and towels. The room had everything we could want: an espresso machine, kettle, fridge and all toiletries. We chose to add breakfast to our reservation and it was excellent with many choices and excellent coffee. The port area is lively and the hotel is within easy walking distance of the old town, restaurants and shops and public transportation. I would recommend and would definitely stay here again.

10

Valerio

Jan 1, 2025

·

Stayed 1 night

Si conferma uno dei migliori hotel di Genova adiacente all’Acquario ed il porto antico. Recentemente rinnovato la sala per le colazioni è spettacolare. Servizio eccellente. Dotato di parcheggio

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6

Charles

Sep 10, 2025

·

Stayed 1 night

Standard stay at standard hotel on the port frontage. Identified by gaudy pink painted building besides the faux pirate tall ship in case you’re looking. Very comfortable bed but tech in room and bathroom quite dated and not modern. Breakfast priced above €30 is a no go when you can eat out at wonderful cafés for a fraction. Assume they don’t want you to eat there

10

Kathy

Nov 12, 2025

·

Stayed 6 nights

Breakfast buffet was quite varied and delicious. We could walk most places from the hotel. Room was perfect and staff were delightful.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $218	5 $188	6 $222	7 $221
8 $177	9 $180	10 $183	11 $173	12 $231	13 $261	14 $208
15 $178	16 $193	17 $193	18 $237	19 $194	20 $188	21 $195
22 $161	23 $185	24 $188	25 $189	26 $193	27 $183	28 $222
29 $174	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
		1 $172	2 $168	3 $156	4 $161	5 $170
6 $147	7 $163	8 $164	9 $176	10 $299	11	12 $177
13 $147	14 $155	15 $150	16	17	18 $195	19 $168
20 $156	21 $158	22 $168	23 $150	24 $159	25 $162	26 $163
27 $184	28 $206	29 $214	30 $216	31 $224

NH Collection Genova Marina

Prices for NH Collection Genova Marina

Monthly average prices

About this property

Location

Room options

Junior Suite (View)

Superior Room

Superior Room (View)

Premium Room View, Extra Large (Extrabed 3Ad)

Premium Room View, Extra Large (Extrabed 2Ad+1Ch)

Family Room, Balcony

Superior Single Room (View)

Premium Room, Balcony

Junior Suite (Extra Bed 4 Adults)

Suite (View, Extra Bed 3 Adults + 1 Child)

Suite (View, Extra Bed 4 Adults)

Family Room, Balcony (2 Adults + 1 Child)

Deluxe Room (View)

Suite (View)

Family Room, Balcony (View)

Premium Room (View, Extra Large)

Family Room (Adjoining Room, 3Ad+1Ch)

Family Room (Adjoining Room, 2Ad+2Ch)

Junior Suite (Extra Bed 3 Adults + 1 Child)

Guest reviews of NH Collection Genova Marina

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Genova Marina

Considering this hotel for your Genoa trip?

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Business details