Bay Palms Waterfront Resort - Hotel and Marina

pool restricted by hours of accessibility never got to use pool (or any of the amenities) due to restricted hours of accessibility.

Everything was ok except the sofa sleeper. Horrible. To much weare out and i feel the springs and the hardware

Clean and very pleasant! Had the pool to ourselves. Pool across the road at the sister property was great with a tiki bar and beach access all included! Had a great time!

They charge you to clean and service your room on a daily basis, unheard of. That’s usually included in your room fee. Hotels.com is not honest in how they present properties. I will never use a 3rd party again to book any thing.

The staff was fine but it felt a little neglected. One evening both of our electronic room keys would not work. Had to call 5 times over 40 min. to get someone, and this was the late evening. Someone finally came over and the batteries were dead in ghe door lock. They replaced but the screws were stripped or misaligned and pulled 1/4 out from surface when ooening the door. They came agaon the next day and fixed that...took a while. The hair dryer in bathroom didn't work, had to but one at store. Very very small room (square). Bed was tiny and not very thick or soft. There was a gap in main door where rubber strip was rotted out. Lots of nicks and chips in bathroom walls. Hotel puc online doesn't match...a different hotel. The staff was nice but the room was way overpriced for what it was.