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Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. A complimentary self-serve breakfast is served daily from 7:00 AM to noon.
Rooms
Stay in one of 128 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Holiday Inn Express Mexico Santa Fe by IHG in Mexico City (Santa Fe), you'll be within a 15-minute drive of Paseo de la Reforma and World Trade Center Mexico City. This hotel is 8.5 mi (13.7 km) from Angel of Independence Monument and 11.1 mi (17.8 km) from Palacio de Bellas Artes.
What's nearby
Samara Shops(0.5 Miles)
Expo Santa Fe Mexico(0.9 Miles)
Santa Fe Center Mall(0.9 Miles)
Ciudad de los Ninos(0.9 Miles)
Tecnologico de Monterrey - Santa Fe(1.1 Miles)
Parque La Mexicana(1.1 Miles)
Centro Medico ABC Santa Fe(1.9 Miles)
Arcos Bosques(2.5 Miles)
Paseo de la Reforma(3.4 Miles)
Hospital Angeles Lomas(4.6 Miles)
Paseo Interlomas(5.3 Miles)
Anahuac University(5.4 Miles)
Parque Nacional Desierto de los Leones(5.5 Miles)
Chapultepec Park(6.2 Miles)
Desierto de los Leones National Park(6.2 Miles)
Benito Juarez International Airport (MEX)(15.2 Miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(27.3 Miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(44.6 Miles)
Parking
Non-smoking rooms
Business centre
Room service
Valet parking
Dry cleaning
Samara Shops (0.5 Miles)
Expo Santa Fe Mexico (0.9 Miles)
Santa Fe Center Mall (0.9 Miles)
Ciudad de los Ninos (0.9 Miles)
Tecnologico de Monterrey - Santa Fe (1.1 Miles)
Parque La Mexicana (1.1 Miles)
13
Sleeps 2
9
Sleeps 2
12
Sleeps 3
Based on 935 verified reviews
Business
76%
Couple
6%
Family
12%
Group
3%
Solo
1%
AI-generated summary based on recent guest reviews
At Holiday Inn Express Mexico Santa Fe by IHG, guests praise the convenient location, generally clean, quiet, comfortable rooms, and helpful staff, while recurring remarks mention dated features, worn linens and towels, and occasional maintenance issues or lapses in service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Holiday Inn Express Mexico Santa Fe by IHG, guests praise the convenient location, generally clean, quiet, comfortable rooms, and helpful staff, while recurring remarks mention dated features, worn linens and towels, and occasional maintenance issues or lapses in service.
Breakfast is frequently described as good and complete, though a few found it basic or cold. Some reviews note elevator outages, confusing or paid parking, and housekeeping entering rooms too early. Expect a practical, business-style stay with comfort over style.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic; parking is available but can be confusing or paid, and multiple reviews noted elevator outages or limited access to upper floors. One review also mentioned the lack of a bar or lounge.
Related guest reviews
neyta
2 Sept 2024
·
Stayed 2 nights
Alejandro
10 Jun 2024
·
Stayed 1 night
hugo mauricio
10 Apr 2025
·
Stayed 2 nights
Brian
14 Jul 2025
·
Stayed 5 nights
Alisma
28 Jun 2025
·
Stayed 1 night
MARIA TERESA
4 Jun 2025
·
Stayed 2 nights
Sonia
28 Aug 2025
·
Stayed 1 night
Genaro
16 Nov 2025
·
Stayed 3 nights
Jorge Alberto
10 Dec 2025
·
Stayed 1 night
Ody
22 Mar 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean, but cleanliness is inconsistent. Repeated comments cite stained or worn towels and sheets, occasional bad odors, and a few severe cases of dirty bedding.
Related guest reviews
María
23 Jun 2024
·
Stayed 2 nights
chris
3 Sept 2025
·
Stayed 1 night
Benjamin
7 Nov 2025
·
Stayed 1 night
Mildred
19 Nov 2025
·
Stayed 3 nights
Sergio
13 Oct 2025
·
Stayed 4 nights
JUAN CARLOS
31 Jan 2026
·
Stayed 2 nights
Sergio
5 Jan 2026
·
Stayed 1 night
RICARDO
6 Jan 2026
·
Stayed 1 night
Omar
13 Feb 2026
·
Stayed 1 night
Alfredo
2 Nov 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, quiet, and have comfortable beds. However, several reviews mention dated decor and maintenance issues like leaking shower doors, blown bulbs, old TVs, and noisy or weak climate control.
Related guest reviews
Bertha
10 Oct 2025
·
Stayed 1 night
Gerardo
8 Dec 2024
·
Stayed 2 nights
ANGELICA E
14 Jan 2025
·
Stayed 1 night
Alfredo
20 Oct 2025
·
Stayed 1 night
Lourdes Alejandra
29 May 2025
·
Stayed 2 nights
Jose
7 Nov 2025
·
Stayed 2 nights
Sonia
28 Aug 2025
·
Stayed 1 night
Paul
26 Jun 2025
·
Stayed 1 night
Victor
4 Nov 2025
·
Stayed 2 nights
Carlos
11 Nov 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and helpful. Still, multiple guests reported front desk attitude or responsiveness issues, slow check in, missed housekeeping, and housekeeping attempting to enter rooms too early.
Related guest reviews
JOEL
27 Oct 2024
·
Stayed 1 night
Jorge Ricardo
24 Nov 2025
·
Stayed 2 nights
EMILIO
16 Oct 2025
·
Stayed 1 night
Francisco
7 Nov 2024
·
Stayed 3 nights
Mauricio
29 Dec 2025
·
Stayed 3 nights
JUAN CARLOS
31 Jan 2026
·
Stayed 2 nights
Rafael
13 Nov 2024
·
Stayed 1 night
Gerardo de la Cruz
4 Nov 2024
·
Stayed 2 nights
Aldo
18 Jun 2024
·
Stayed 2 nights
Rebeca
7 Dec 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Widely praised Santa Fe location that is convenient for business, shopping, and walking. Several note the area feels quiet and safe.
Related guest reviews
Iris
11 Jul 2024
·
Stayed 2 nights
Anabel
2 Aug 2024
·
Stayed 2 nights
Ernesto
16 Dec 2024
·
Stayed 2 nights
HÉCTOR GUSTAVO
15 Feb 2026
·
Stayed 1 night
Marcela
11 Jan 2026
·
Stayed 3 nights
Omar Caballero
6 Aug 2024
·
Stayed 1 night
Volker
12 May 2024
·
Stayed 14 nights
Armando
30 Mar 2024
·
Stayed 2 nights
Analine
19 Nov 2024
·
Stayed 1 night
Carlos
11 Nov 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly viewed as good to excellent and fairly complete. Some guests, however, found it basic, cold, or below brand expectations.
Related guest reviews
Baltazar
17 Mar 2025
·
Stayed 2 nights
Yeni
19 Nov 2025
·
Stayed 3 nights
Alejandro
20 Oct 2025
·
Stayed 1 night
Xatzibe Juana Isabel
6 Jun 2024
·
Stayed 1 night
Alfredo
11 Mar 2024
·
Stayed 2 nights
Francisco
7 Nov 2024
·
Stayed 3 nights
Mauricio
29 Dec 2025
·
Stayed 3 nights
BENJAMIN
2 Aug 2025
·
Stayed 1 night
Wilfrido
18 Jan 2025
·
Stayed 1 night
Ricardo
13 Nov 2024
·
Stayed 5 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Eduardo
3 weeks ago
·
Stayed 1 night
humberto
29 Apr 2026
·
Stayed 4 nights
María del Carmen
8 Feb 2026
·
Stayed 2 nights
Charlie
6 Feb 2026
·
Stayed 5 nights
ANA MARIA
1 Feb 2026
·
Stayed 1 night
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 13:00
Additional policies and info about this property.
Additional paid services you can request.
Yes, the hotel offers both self-parking and valet parking options. The parking fee is MXN 58 per day for either option.
A complimentary breakfast is provided daily. Specific serving hours are not mentioned.
Check-in is available from 15:00, and check-out is until 13:00. Early check-in and late check-out may be requested at the front desk, which is open 24/7.
The hotel includes step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.
The hotel is situated in Santa Fe, a neighborhood in Mexico City, close to shopping districts and natural attractions like Chapultepec Park and cultural sites such as Palacio de Bellas Artes.
Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.
Have a question?
Instant AI responses are based on hotel information
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Room service
Valet parking
Dry cleaning
Services
Business centre
Dry cleaning
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
General
Room service
Non-smoking rooms
Packed lunches
Allergy-free room available
Vending machines
Parking
Parking
Valet parking
Parking Onsite
Activities
Fitness Center (nearby)