ROMEO Napoli
US$822
/ night
Avg. for September
Prices for ROMEO Napoli
Select dates to see prices and availability
US$822
/ night
Avg. for September
Monthly average prices
Nightly prices at ROMEO Napoli average US$543 in the cheapest month (November) and US$822 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$630 |
| February | US$647 |
| March | US$583 |
| April | US$651 |
| May | US$747 |
| June | US$734 |
| July | US$718 |
| August | US$743 |
| September | US$822 |
| October | US$744 |
| November | US$543 |
| December | US$622 |
J
F
M
A
M
J
J
A
Sept · US$822
S
O
N
D
Most expensive: September (~US$822)
Cheapest: November (~US$543)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a health club, and a sauna. Additional features at this hotel incl...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a health club, and a sauna. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Business amenities
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Grab a bite at LA TERRAZZA Krug, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 79 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at ROMEO Napoli, you'll be centrally located in Naples, a short 9-minute walk from Galleria Umberto I and 11 minutes by foot from Teatro di San Carlo. This family-friendly hotel is 0.5 mi (0.8 km) from Royal Palace and 0.7 mi (1.2 km) from Santa Chiara Basilica.
What's nearby
Piazza del Municipio(0.1 Miles)
Teatro Stabile Napoli(0.2 Miles)
Molo Beverello Port(0.2 Miles)
University of Naples L'Orientale - Palazzo del Mediterraneo(0.2 Miles)
Maritime Station(0.3 Miles)
Port of Naples(0.3 Miles)
Calata di Massa Port(0.3 Miles)
Corso Umberto I(0.3 Miles)
San Giacomo degli Spagnoli(0.4 Miles)
Gulf of Naples(0.4 Miles)
University of Naples Federico II(0.4 Miles)
Castel Nuovo(0.4 Miles)
Via Toledo(0.5 Miles)
Galleria Umberto I(0.5 Miles)
Monastery of St. Clare(0.5 Miles)
The preferred airport for ROMEO Napoli is Naples Intl. Airport (NAP)(3.8 Miles)
Parking
Restaurant
Swimming pool
Room service
Valet parking
Dry cleaning
Location
Via Cristoforo Colombo 45, Naples, Italy
Piazza del Municipio (0.1 Miles)
Teatro Stabile Napoli (0.2 Miles)
Molo Beverello Port (0.2 Miles)
University of Naples L'Orientale - Palazzo del Mediterraneo (0.2 Miles)
Maritime Station (0.3 Miles)
Port of Naples (0.3 Miles)
Room options
5
Junior Studio Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
430 ft²
Air ConditioningDeep Soaking BathtubSeparate Bathtub and Shower
4
Harbour View Junior Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
431 ft²
Air ConditioningDeep Soaking BathtubSeparate Bathtub and Shower
5
Deluxe Room (Front)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
312 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
5
Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
592 ft²
Air ConditioningDeep Soaking BathtubSeparate Bathtub and Shower
5
Deluxe Suite (Castle View)
Room details
2 Extra-Large Double Beds
and 1 Sofa Bed
Sleeps 4
603 ft²
Air ConditioningSeparate Living RoomDeep Soaking Bathtub
5
Deluxe Room, Harbor View
Room details
1 Extra-Large Double Bed
Sleeps 2
312 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
2
Superior Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomLaptop Workspace
7
Zen Garden Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
2422 ft²
Air ConditioningSeparate Bathtub and ShowerCrib(s) (Free)PatioIndoor Private Spa Tub
5
Grand Suite Harbour View
Room details
1 Extra-Large Double Bed
Sleeps 3
689 ft²
Air ConditioningSeparate Living RoomDeep Soaking Bathtub
5
Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
603 ft²
Air ConditioningDeep Soaking BathtubSeparate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
Guest reviews of ROMEO Napoli
8.6
Fabulous
Based on 796 verified reviews
Who stays here?
Business
10%
Couple
62%
Family
14%
Group
8%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At ROMEO Napoli, guests highlight modern design, attentive staff, and a convenient spot by the port, plus a praised spa, gym, and rooftop views of Vesuvius, though the small pool and occasional maintenance issues temper enthusiasm.
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What guests think
At ROMEO Napoli, guests highlight modern design, attentive staff, and a convenient spot by the port, plus a praised spa, gym, and rooftop views of Vesuvius, though the small pool and occasional maintenance issues temper enthusiasm.
Some rooms feel small with limited storage or faulty fixtures, and Wi‑Fi can be inconsistent. Cleanliness is generally good, yet reports mention moldy showers, lobby smoke odor, flies, and visible wear. Location is walkable to sights and ferries, though street noise, industrial port views, and premium pricing frustrate some travelers. Expect a sleek stay with standout amenities, and check pool status and room type to match your priorities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The rooftop pool and bar deliver views, but the pool is small, gets crowded, and some guests found it poorly maintained or closed during works. The spa and gym earn strong praise; parking arrangements may not suit motorcycles.
Related guest reviews
8
Xiaofei
8 Nov 2023
·
Stayed 2 nights
Just can’t swim . But spa really nice swim pool smaller
Just can’t swim . But spa really nice swim pool smaller
8
Samantha
3 Oct 2023
·
Stayed 3 nights
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
4
Picard
22 May 2022
·
Stayed 1 night
L hôtel est en énorme travaux Nous avions choisi cette hôtel en priorité pour la piscine en plein centre ville de Naples Alors oui c’était précisée mais pour ma part ce n était pas très clair limite cachée dans un sous menu La piscine me semble essentiel en plein naples en mai cela devrait être précisée plus clairement
L hôtel est en énorme travaux Nous avions choisi cette hôtel en priorité pour la piscine en plein centre ville de Naples Alors oui c’était précisée mais pour ma part ce n était pas très clair limite cachée dans un sous menu La piscine me semble essentiel en plein naples en mai cela devrait être précisée plus clairement
6
Jenny
22 Aug 2023
·
Stayed 2 nights
Overall, it was quite hard to find a 5star hotel in Napoli that has the full kit. We booked this hotel for two nights, coming from Capri, and thought it'd be good to end our stay here. The only reason we booked this one, in relation to my first statement about 5star hotels in Napoli, was because of the pool. From the pictures you'll see this amazing view, the pool looks really nice and you think that you'll have this great short-city-stay. However, as soon as we checked in (which went smoothly, and all were friendly) my husband and I ran up to the pool are as we were excited to spend time there. The pool is really small, it is not maintained at all, it was dirty and yellow (from just being old and not well kept), there are very few sunbeds and the whole mood sort of changed when we first saw the pool, and then the actual view of just a big industrial facility. The hotel area, its location, is not very nice, and maybe this is something that one can put aside, if the pool are would have been mirroring the pictures online. If you are spending one or two days in the city, and want a place to sleep, sure this is a good hotel for that. But due to our experience we are not sure about the value. We paid about 400 euros per night, and it is simply not worth it. However. The rooms were nice, beds=comfortable, the breakfast was very nice but sure to us complaining about the pool, the service was cheeky. "We can't build a new pool" they said. Hotels.com helped us!!!
Overall, it was quite hard to find a 5star hotel in Napoli that has the full kit. We booked this hotel for two nights, coming from Capri, and thought it'd be good to end our stay here. The only reason we booked this one, in relation to my first statement about 5star hotels in Napoli, was because of the pool. From the pictures you'll see this amazing view, the pool looks really nice and you think that you'll have this great short-city-stay. However, as soon as we checked in (which went smoothly, and all were friendly) my husband and I ran up to the pool are as we were excited to spend time there. The pool is really small, it is not maintained at all, it was dirty and yellow (from just being old and not well kept), there are very few sunbeds and the whole mood sort of changed when we first saw the pool, and then the actual view of just a big industrial facility. The hotel area, its location, is not very nice, and maybe this is something that one can put aside, if the pool are would have been mirroring the pictures online. If you are spending one or two days in the city, and want a place to sleep, sure this is a good hotel for that. But due to our experience we are not sure about the value. We paid about 400 euros per night, and it is simply not worth it. However. The rooms were nice, beds=comfortable, the breakfast was very nice but sure to us complaining about the pool, the service was cheeky. "We can't build a new pool" they said. Hotels.com helped us!!!
8
Ahmet
7 Oct 2025
·
Stayed 1 night
Daha çok çiftlere hitap eden bir otel. Motor turumuzda otopark var diye uğradık ama anlaşmalı otoparkları motorları almıyormuş. Yerde göstermediler. Haricinde güzel bir otel. Fiyat performans olarak biraz pahalı olanaklarına hitaben
Daha çok çiftlere hitap eden bir otel. Motor turumuzda otopark var diye uğradık ama anlaşmalı otoparkları motorları almıyormuş. Yerde göstermediler. Haricinde güzel bir otel. Fiyat performans olarak biraz pahalı olanaklarına hitaben
8
kevin
16 Jun 2025
·
Stayed 2 nights
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
10
Jean
2 Oct 2025
·
Stayed 3 nights
Excellent déjeuné, Excellent spa, personnel efficace
Excellent déjeuné, Excellent spa, personnel efficace
10
Adam
19 Sept 2023
·
Stayed 4 nights
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
10
Adam
19 Sept 2023
·
Stayed 2 nights
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
10
Nadine
19 Sept 2024
·
Stayed 1 night
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
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AI-generated summary based on recent guest reviews
Cleanliness
Many describe the hotel as modern and very clean, but there are recurring complaints about moldy showers, lobby smoke odor, flies, and visible wear or maintenance issues.
Related guest reviews
10
Andre
10 Sept 2022
·
Stayed 2 nights
Ótimo hotel. Recomendo. Equipe sensacional. Perto do Porto o que ajuda para quem vai ou está voltando da Costa Amalfitana. Restaurante excepcional. Muito limpo!
Ótimo hotel. Recomendo. Equipe sensacional. Perto do Porto o que ajuda para quem vai ou está voltando da Costa Amalfitana. Restaurante excepcional. Muito limpo!
8
Samantha
3 Oct 2023
·
Stayed 3 nights
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
10
Christine
20 Jul 2025
·
Stayed 4 nights
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
8
Jeremy
22 Jun 2025
·
Stayed 2 nights
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
10
Louise
6 Apr 2023
·
Stayed 2 nights
Amazing hotel, very polite staff. Rooms are very clean. Great food.
Amazing hotel, very polite staff. Rooms are very clean. Great food.
10
Cecil
2 Nov 2024
·
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.
4
Kaycee
12 Oct 2024
·
Stayed 1 night
Only needed a room for a one night stay. While the staff is excellent and very accommodating the room was dirty. The shower was covered in mold and looked like it hadn’t been cleaned in months. Very disappointing for the price point.
Only needed a room for a one night stay. While the staff is excellent and very accommodating the room was dirty. The shower was covered in mold and looked like it hadn’t been cleaned in months. Very disappointing for the price point.
10
froylan
22 Jun 2025
·
Stayed 2 nights
Great staff, the rooms were clean and extremely chic
Great staff, the rooms were clean and extremely chic
8
marcelo
2 Jul 2025
·
Stayed 1 night
Limpeza deixa a desejar e cheiro de cigarro forte no saguão.
Limpeza deixa a desejar e cheiro de cigarro forte no saguão.
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AI-generated summary based on recent guest reviews
Rooms
Design‑forward rooms with comfortable beds and effective climate control; some enjoy port or Vesuvius views. Downsides include small bathrooms and limited storage, occasional faulty fixtures and inconsistent Wi‑Fi, varied views (including warehouses or cruise ships), and street noise for some.
Related guest reviews
8
Samantha
3 Oct 2023
·
Stayed 3 nights
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
10
Christine
20 Jul 2025
·
Stayed 4 nights
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
8
Jeremy
22 Jun 2025
·
Stayed 2 nights
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
8
kevin
16 Jun 2025
·
Stayed 2 nights
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
6
Eric
9 Sept 2024
·
Stayed 1 night
C’est très bruyant
C’est très bruyant
10
Cecil
2 Nov 2024
·
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.
10
Markus
1 May 2024
·
Stayed 3 nights
Das Hotel ist zentral beim Hafen gelegen und 20 Minuten mit Taxi vom Flughafen entfernt. Hervorragendes Frühstückbuffet und aufmerksamer Service. Trotz Durchgangsstrasse kein Lärm im Frontseitezimmer dank guter Schallisolierung. Sehr empfehlenswert
Das Hotel ist zentral beim Hafen gelegen und 20 Minuten mit Taxi vom Flughafen entfernt. Hervorragendes Frühstückbuffet und aufmerksamer Service. Trotz Durchgangsstrasse kein Lärm im Frontseitezimmer dank guter Schallisolierung. Sehr empfehlenswert
6
MICHEL
10 Jan 2025
·
Stayed 7 nights
L'hotel était convenable mais correspondait pas a un 5 étoiles salle de bain très petite, dressing pas prévu pour 2 personnes aucun endroit pour ranger les valises aucune patère pour les peignoirs, les serviettes ou les vêtements peut convenir pour une nuit mais pas pour un long séjour
L'hotel était convenable mais correspondait pas a un 5 étoiles salle de bain très petite, dressing pas prévu pour 2 personnes aucun endroit pour ranger les valises aucune patère pour les peignoirs, les serviettes ou les vêtements peut convenir pour une nuit mais pas pour un long séjour
10
Nadine
19 Sept 2024
·
Stayed 1 night
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
2
JOHN
26 Sept 2023
·
Stayed 2 nights
Deceptive. We paid for a harbor view and we received a view of old building and city cars. There explanation is that hotel is around the harbor. No harbor view at all. Also cheapest thing on there me he is 38 euros.
Deceptive. We paid for a harbor view and we received a view of old building and city cars. There explanation is that hotel is around the harbor. No harbor view at all. Also cheapest thing on there me he is 38 euros.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, attentive and professional. A few guests report lapses, including indifferent restaurant staff, slow or incorrect breakfast service, and unhelpful responses to requests or issues.
Related guest reviews
8
David
7 Oct 2023
·
Stayed 4 nights
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
10
Lori
30 Aug 2024
·
Stayed 1 night
Hotel was great, staff were amazingly attentive and service oriented. The hotel has some great spaces to sit and enjoy some food and drinks. The whole team was great and we had a wonderful experience. Highly recommend.
Hotel was great, staff were amazingly attentive and service oriented. The hotel has some great spaces to sit and enjoy some food and drinks. The whole team was great and we had a wonderful experience. Highly recommend.
10
Steffen
2 Dec 2022
·
Stayed 19,327 nights
Highly recommended- great accomodation. Very friendly and helpful staff. Breakfast is extraordinary.
Highly recommended- great accomodation. Very friendly and helpful staff. Breakfast is extraordinary.
8
Samantha
3 Oct 2023
·
Stayed 3 nights
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
10
Christine
20 Jul 2025
·
Stayed 4 nights
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
2
Nathan
7 Jul 2025
·
Stayed 2 nights
* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
10
Neoh
6 Dec 2024
·
Stayed 2 nights
Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me
Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me
10
Lynn
17 Jun 2023
·
Stayed 3 nights
Every member of staff we met could not have been more professional or helpful. The food was excellent, not just the Michelin starred restaurant. We’ve holidayed in Italy a number of times & have generally been very disappointed by the breakfast offering but breakfast at the Romeo was excellent (a glass of Prosecco would have been welcome). We’re looking forward to our next night with them before flying home in10 days.
Every member of staff we met could not have been more professional or helpful. The food was excellent, not just the Michelin starred restaurant. We’ve holidayed in Italy a number of times & have generally been very disappointed by the breakfast offering but breakfast at the Romeo was excellent (a glass of Prosecco would have been welcome). We’re looking forward to our next night with them before flying home in10 days.
10
Hao
24 Dec 2022
·
Stayed 19,349 nights
Excellent service
Excellent service
10
Rebecca
24 Apr 2023
·
Stayed 4 nights
The hotel has a wonderful modern design, great rooms and a fantastic spa area. The staff are most friendly and accommodating. Conveniently close to the port (5mins walk) if you wish to take a ferry to Capri and also close to the main tourist sites in naples - we went everywhere on foot. If we return to Naples we couldnt imagine staying anywhere else!
The hotel has a wonderful modern design, great rooms and a fantastic spa area. The staff are most friendly and accommodating. Conveniently close to the port (5mins walk) if you wish to take a ferry to Capri and also close to the main tourist sites in naples - we went everywhere on foot. If we return to Naples we couldnt imagine staying anywhere else!
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AI-generated summary based on recent guest reviews
Location
Central and walkable, close to the port, ferries and key sights, with easy airport access by taxi. Some find the immediate area busy or industrial, with street noise and cruise ships or warehouses affecting views.
Related guest reviews
10
MANFRED
6 Jan 2025
·
Stayed 2 nights
Hervorragendes Hotel in Neapel, zentral gelegen.
Hervorragendes Hotel in Neapel, zentral gelegen.
10
Andre
10 Sept 2022
·
Stayed 2 nights
Ótimo hotel. Recomendo. Equipe sensacional. Perto do Porto o que ajuda para quem vai ou está voltando da Costa Amalfitana. Restaurante excepcional. Muito limpo!
Ótimo hotel. Recomendo. Equipe sensacional. Perto do Porto o que ajuda para quem vai ou está voltando da Costa Amalfitana. Restaurante excepcional. Muito limpo!
8
David
7 Oct 2023
·
Stayed 4 nights
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
10
james
23 Apr 2023
·
This was our first time in Naples and the hotel was amazing. Just a few minutes walk to the centre and the harbour, this hotel is in the perfect location. The staff at the hotel are very attentive and professional. The design of the hotel is very modern and had all the requirements you would expect from a newly built hotel.
This was our first time in Naples and the hotel was amazing. Just a few minutes walk to the centre and the harbour, this hotel is in the perfect location. The staff at the hotel are very attentive and professional. The design of the hotel is very modern and had all the requirements you would expect from a newly built hotel.
6
Jenny
22 Aug 2023
·
Stayed 2 nights
Overall, it was quite hard to find a 5star hotel in Napoli that has the full kit. We booked this hotel for two nights, coming from Capri, and thought it'd be good to end our stay here. The only reason we booked this one, in relation to my first statement about 5star hotels in Napoli, was because of the pool. From the pictures you'll see this amazing view, the pool looks really nice and you think that you'll have this great short-city-stay. However, as soon as we checked in (which went smoothly, and all were friendly) my husband and I ran up to the pool are as we were excited to spend time there. The pool is really small, it is not maintained at all, it was dirty and yellow (from just being old and not well kept), there are very few sunbeds and the whole mood sort of changed when we first saw the pool, and then the actual view of just a big industrial facility. The hotel area, its location, is not very nice, and maybe this is something that one can put aside, if the pool are would have been mirroring the pictures online. If you are spending one or two days in the city, and want a place to sleep, sure this is a good hotel for that. But due to our experience we are not sure about the value. We paid about 400 euros per night, and it is simply not worth it. However. The rooms were nice, beds=comfortable, the breakfast was very nice but sure to us complaining about the pool, the service was cheeky. "We can't build a new pool" they said. Hotels.com helped us!!!
Overall, it was quite hard to find a 5star hotel in Napoli that has the full kit. We booked this hotel for two nights, coming from Capri, and thought it'd be good to end our stay here. The only reason we booked this one, in relation to my first statement about 5star hotels in Napoli, was because of the pool. From the pictures you'll see this amazing view, the pool looks really nice and you think that you'll have this great short-city-stay. However, as soon as we checked in (which went smoothly, and all were friendly) my husband and I ran up to the pool are as we were excited to spend time there. The pool is really small, it is not maintained at all, it was dirty and yellow (from just being old and not well kept), there are very few sunbeds and the whole mood sort of changed when we first saw the pool, and then the actual view of just a big industrial facility. The hotel area, its location, is not very nice, and maybe this is something that one can put aside, if the pool are would have been mirroring the pictures online. If you are spending one or two days in the city, and want a place to sleep, sure this is a good hotel for that. But due to our experience we are not sure about the value. We paid about 400 euros per night, and it is simply not worth it. However. The rooms were nice, beds=comfortable, the breakfast was very nice but sure to us complaining about the pool, the service was cheeky. "We can't build a new pool" they said. Hotels.com helped us!!!
8
kevin
16 Jun 2025
·
Stayed 2 nights
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
6
roderick
20 Aug 2025
·
Stayed 1 night
Location? Location? Location? For a relatively new hotel - why would the owners think that their guests would want to wake up to the sight of the arse of a monster cruise ship being right in their faces! The pollution these Behemoths chugged out would have blotted out the Sun but fortunately for us the wind was offshore, otherwise, I doubt I would have faired better than the locals of Pompei!
Location? Location? Location? For a relatively new hotel - why would the owners think that their guests would want to wake up to the sight of the arse of a monster cruise ship being right in their faces! The pollution these Behemoths chugged out would have blotted out the Sun but fortunately for us the wind was offshore, otherwise, I doubt I would have faired better than the locals of Pompei!
10
Markus
1 May 2024
·
Stayed 3 nights
Das Hotel ist zentral beim Hafen gelegen und 20 Minuten mit Taxi vom Flughafen entfernt. Hervorragendes Frühstückbuffet und aufmerksamer Service. Trotz Durchgangsstrasse kein Lärm im Frontseitezimmer dank guter Schallisolierung. Sehr empfehlenswert
Das Hotel ist zentral beim Hafen gelegen und 20 Minuten mit Taxi vom Flughafen entfernt. Hervorragendes Frühstückbuffet und aufmerksamer Service. Trotz Durchgangsstrasse kein Lärm im Frontseitezimmer dank guter Schallisolierung. Sehr empfehlenswert
10
Raquel
8 Jul 2023
·
Stayed 2 nights
Buena ubicación
Buena ubicación
10
Rebecca
24 Apr 2023
·
Stayed 4 nights
The hotel has a wonderful modern design, great rooms and a fantastic spa area. The staff are most friendly and accommodating. Conveniently close to the port (5mins walk) if you wish to take a ferry to Capri and also close to the main tourist sites in naples - we went everywhere on foot. If we return to Naples we couldnt imagine staying anywhere else!
The hotel has a wonderful modern design, great rooms and a fantastic spa area. The staff are most friendly and accommodating. Conveniently close to the port (5mins walk) if you wish to take a ferry to Capri and also close to the main tourist sites in naples - we went everywhere on foot. If we return to Naples we couldnt imagine staying anywhere else!
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AI-generated summary based on recent guest reviews
Dining
Breakfast and on‑site dining are widely praised for quality, views and service, including a Michelin‑starred option and cocktails. Critiques note poor gluten‑free choices, occasional slow or indifferent breakfast service, and high prices.
Related guest reviews
8
Andrew
1 Jun 2025
·
Stayed 1 night
Very design forward hotel. Staff and breakfast are excellent.
Very design forward hotel. Staff and breakfast are excellent.
10
Anthony
5 Sept 2023
·
Stayed 3 nights
This hotel is very nice and surprisingly impeccable with its decor once you’re inside. The breakfast is amazing with high level service and great views overlooking Mt. Vesuvius.
This hotel is very nice and surprisingly impeccable with its decor once you’re inside. The breakfast is amazing with high level service and great views overlooking Mt. Vesuvius.
10
Christine
20 Jul 2025
·
Stayed 4 nights
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
8
Jeremy
22 Jun 2025
·
Stayed 2 nights
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
10
Jean
2 Oct 2025
·
Stayed 3 nights
Excellent déjeuné, Excellent spa, personnel efficace
Excellent déjeuné, Excellent spa, personnel efficace
2
Nathan
7 Jul 2025
·
Stayed 2 nights
* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
8
Lynn
5 Jul 2023
·
Stayed 1 night
This is a really lovely hotel but the food choices for a gluten-free diet are very poor.
This is a really lovely hotel but the food choices for a gluten-free diet are very poor.
10
sonia
31 Aug 2024
·
Stayed 1 night
Loved the attention to detail at restaurant on 9th floor. Food was exquisite.
Loved the attention to detail at restaurant on 9th floor. Food was exquisite.
10
Nadine
19 Sept 2024
·
Stayed 1 night
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
10
Lynn
17 Jun 2023
·
Stayed 3 nights
Every member of staff we met could not have been more professional or helpful. The food was excellent, not just the Michelin starred restaurant. We’ve holidayed in Italy a number of times & have generally been very disappointed by the breakfast offering but breakfast at the Romeo was excellent (a glass of Prosecco would have been welcome). We’re looking forward to our next night with them before flying home in10 days.
Every member of staff we met could not have been more professional or helpful. The food was excellent, not just the Michelin starred restaurant. We’ve holidayed in Italy a number of times & have generally been very disappointed by the breakfast offering but breakfast at the Romeo was excellent (a glass of Prosecco would have been welcome). We’re looking forward to our next night with them before flying home in10 days.
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AI-generated summary based on recent guest reviews
10
Gia Tri
12 Aug 2026
·
Stayed 4 nights
We were in Naples to celebrate our 25th wedding anniversary and staying at this hotel was our best choice. This hotel is top notch on everything!!! Very good room services, fantastic front desk service, amazing spa, beautiful infinity pool etc. They upgraded our room and gave us a bottle of Champagne for our anniversary. The a la carte breakfast was delicious at the Michelin star restaurant!! We really loved this hotel and will definitely come back!!!
We were in Naples to celebrate our 25th wedding anniversary and staying at this hotel was our best choice. This hotel is top notch on everything!!! Very good room services, fantastic front desk service, amazing spa, beautiful infinity pool etc. They upgraded our room and gave us a bottle of Champagne for our anniversary. The a la carte breakfast was delicious at the Michelin star restaurant!! We really loved this hotel and will definitely come back!!!
10
Leonardo
15 Jul 2026
·
Stayed 1 night
Breakfast great
Breakfast great
10
Chandeep
11 Jul 2026
·
Stayed 2 nights
The hotel was very nice. Staff was friendly and helpful. We had a good stay for 2 days.
The hotel was very nice. Staff was friendly and helpful. We had a good stay for 2 days.
10
Pamela
9 Jun 2026
·
Stayed 1 night
Breakfast was great people friendly
Breakfast was great people friendly
10
Eren
9 May 2026
·
Stayed 1 night
One of the best breakfast ı ever had
One of the best breakfast ı ever had
FAQs about ROMEO Napoli
Is parking available at the property?
Self parking is available on-site for a fee of EUR 58 per day. Valet parking is also offered, but specific details about the cost are not provided. Reservations are not mentioned as required.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of EUR 95 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided, but guests are encouraged to contact the property for any special requirements.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Naples, a short 9-minute walk from Galleria Umberto I and 11 minutes by foot from Teatro di San Carlo. It is also 0.5 mi (0.8 km) from the Royal Palace and 0.7 mi (1.2 km) from Santa Chiara Basilica. The preferred airport is Naples Intl. Airport, located 6.2 km (3.8 mi) away.
Does the property have a swimming pool?
Yes, the property features an outdoor heated pool. Pool access is available from 9:00 AM to 7:00 PM. Please note that the pool may be seasonal.
What are the policies for guests staying with children?
Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-25: 1350.735256935791USD
- 2026-09-26: 1487.7416540000002USD
- 2026-09-27: 1174.7022348094483USD
- 2026-09-28: 1241.543140044922USD
- 2026-09-29: 1231.2727706280518USD
- 2026-09-30: 833.4437390772705USD
- 2026-10-01: 901.400511182312USD
- 2026-10-02: 901.6439313275147USD
- 2026-10-03: 907.5849542201538USD
- 2026-10-04: 892.6884895844727USD
- 2026-10-05: 898.298555638733USD
- 2026-10-06: 910.188041USD
- 2026-10-07: 909.1999679684449USD
- 2026-10-08: 898.9700642826539USD
- 2026-10-09: 899.4897221419068USD
- 2026-10-10: 913.779409397644USD
- 2026-10-11: 919.301313USD
- 2026-10-12: 898.9700642826539USD
- 2026-10-13: 915.1754771198731USD
- 2026-10-14: 884.605007864563USD
- 2026-10-15: 913.779409397644USD
- 2026-10-16: 914.0609312965088USD
- 2026-10-17: 913.779409397644USD
- 2026-10-18: 909.1566515587158USD
- 2026-10-19: 919.301313USD
- 2026-10-20: 922.8004167496338USD
- 2026-10-21: 913.779409397644USD
- 2026-10-22: 919.301313USD
- 2026-10-23: 898.9700642826539USD
- 2026-10-24: 904.0796624119873USD
- 2026-10-25: 916.7735953825073USD
- 2026-10-26: 910.188041USD
- 2026-10-27: 898.9700642826539USD
- 2026-10-28: 909.1999679684449USD
- 2026-10-29: 899.4897221419068USD
- 2026-10-30: 898.6054555304565USD
- 2026-10-31: 904.7583325169068USD
- 2026-11-01: 811.0812080000001USD
- 2026-11-02: 801.5430458236694USD
- 2026-11-03: 811.0812080000001USD
- 2026-11-04: 811.0812080000001USD
- 2026-11-05: 810.1924220199585USD
- 2026-11-06: 801.0884668721313USD
- 2026-11-07: 801.5430458236694USD
- 2026-11-08: 809.1259900899048USD
- 2026-11-09: 811.0812080000001USD
- 2026-11-10: 819.055321USD
- 2026-11-11: 811.0812080000001USD
- 2026-11-12: 811.0812080000001USD
- 2026-11-13: 811.0812080000001USD
- 2026-11-14: 811.0812080000001USD
- 2026-11-15: 809.5689577406006USD
- 2026-11-16: 811.0812080000001USD
- 2026-11-17: 811.0812080000001USD
- 2026-11-18: 811.0812080000001USD
- 2026-11-19: 811.0812080000001USD
- 2026-11-20: 811.0812080000001USD
- 2026-11-21: 811.0812080000001USD
- 2026-11-22: 811.0812080000001USD
- 2026-11-23: 819.055321USD
- 2026-11-24: 819.055321USD
- 2026-11-25: 811.0812080000001USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)
- Self parking fee: EUR 58 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Valet parking
Dry cleaning
Services
Dry cleaning
Babysitting/Child services
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Billiards
Playground
Pool outdoor
Outdoor heated pool
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Breakfast in the room
Allergy-free room available
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Valet parking
Internet
Free wi-fi