Is parking available at the hotel?

Yes, parking is available on-site and is free for guests.

What are the check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out availability and costs are not specified.

Where is the hotel located?

The hotel is located in Townsend, Tennessee, in the mountains and on the boardwalk/promenade, close to attractions like Great Smoky Mountains National Park and Cades Cove.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool.

The Parkman Great Smoky Mountains - Cades Cove | Book like an insider

What guests think

At The Parkman Hotel, travelers highlight very clean, updated, and quiet rooms, friendly service, and a peaceful location convenient to Great Smoky Mountains attractions, with many appreciating mountain views and balconies that add to the relaxed, low-key motor-lodge feel.

Several guests also mention spacious layouts and in-room gas fireplaces that add extra coziness. Common drawbacks include the older building feel, firm beds or flat pillows in some rooms, limited in-room amenities like missing hairdryers or USB ports, and occasional maintenance or housekeeping lapses, plus inconsistent pool hours in a few reports. Overall, expect a simple, comfortable base for a quiet Smokies visit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple; some rooms lack hairdryers and USB outlets, and a few note missing in-room appliances. The outdoor pool operates seasonally and a couple reports cite earlier-than-posted closing.

Related guest reviews

8

Timmy

2 Sept 2025

·

Stayed 2 nights

I loved how quiet everything was. It was so peaceful and laid back. I also loved how convenient it was to Cades cove. The only thing I didn’t like was how we went down to the pool around 8:15 and the worker came in right when we were about to get in it and said it was closed. When the sign said 9pm. Other than that we loved it!

8

Billy

6 Jul 2025

·

Stayed 1 night

Good place to stay and not break your budget, for a night or two. Townsend is a nice little town close to Pigeon Forge and Gatlinburg, without staying in the chaos. This motel is across the street from the river, if you’re planning on tubing! Place is clean and looks to be going through some renovation. It is an older place, but room is clean and cozy. Beds were a little firm, no hairdryer in the room, and no place to plug in any USB type devices, so bring a plug.

6

Kathleen T

13 Jul 2025

·

Stayed 2 nights

So the sign on the pool says it’s open until 10pm but the staff made us get out at 9pm. They either need to take down the hours on the pool or tell people at check in that the pool closes at 9pm. Our tub didn’t drain very well. We had to continually empty the air dehumidifier in the room. This was not disclosed at check in either.

6

Linda P

23 Oct 2025

·

Stayed 2 nights

Clean room but not comfortable. Hard bed, harder pillows. No place to sit but on the hard bed, a worn out cushioned chair and a hard back wooden chair. This was a BASIC room. No mini fridge or microwave. Bathroom small and vintage. Only one light in bathroom that does not illuminate the shower stall.

8

Julie

15 Jun 2025

·

Stayed 1 night

Property is dated but has a nice charm. Bed was comfy. Good shower pressure. No usb ports. Shower had mold on ceiling.

6

John

1 Nov 2025

·

Stayed 4 nights

Room was a little bit dirty on floors. Television channels not very good. Ice machine at the back of property wasn't very good. Needed to be repaired. Staff was very courteous.

10

nicole

26 May 2025

·

Stayed 2 nights

Definitely one of our favorite stays so far. Staff was friendly at check in and check out. Our room was clean and loved that we had our own balcony/patio. Had a beautiful view of the mountains sunrise from our balcony. The only thing missing was a hair dryer in the room as I forgot mine at home. 10/10 would recommend and will be back in the near future!

8

Miranda

2 Jul 2025

·

Stayed 3 nights

I absolutely loved the location. The pool was amazing. I even loved our room. My only issue was the bed mattress/frame. I would recommend my friends and family to stay there. All the staff were amazing and friendly.

10

Carla

31 Oct 2025

·

Stayed 3 nights

To cold for the pool,and don't have pets

8

Kristine

21 Oct 2025

·

Stayed 1 night

Did not use the pool

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Cleanliness

Reviews consistently praise very clean rooms and well-kept spaces. Occasional issues include musty or moldy odors, minor grime, slow drains, and limited housekeeping during a multi-night stay.

Related guest reviews

10

Hema

27 Nov 2025

·

Stayed 2 nights

Amazingly quiet and comfortable rooms with clean bathrooms. We loved the accessibility to national park and restaurants.

8

Kimberly

1 Nov 2025

·

Stayed 1 night

The first room had a moldy Oder, however they moved us to a different room and it is nice and clean. It smells nice. The place is old, but well taken care of. I would recommend.

10

John

22 May 2025

·

Stayed 1 night

Quick one night stay before exploring Cades Cove. Older property but very well maintained and very clean! Interactions with staff were at check in and check out and we were greeted with friendly, professional service. Highly recommend this gem in the quiet side of the Smoky Mountains!

6

John

1 Nov 2025

·

Stayed 4 nights

Room was a little bit dirty on floors. Television channels not very good. Ice machine at the back of property wasn't very good. Needed to be repaired. Staff was very courteous.

8

Roger

1 Sept 2025

·

Stayed 2 nights

Very nice property and friendly staff. This is an older hotel but it was exceptionally clean with nice updates to the interior of the rooms. Will definitely stay here again on my next trip to Townsend.

10

Meg

27 Oct 2025

·

Stayed 1 night

Very clean, and quiet. Property is very well maintained.

10

Misty

29 Oct 2025

·

Stayed 3 nights

Everything was clean and neat. The staff was nice and helpful.

10

Jody

28 Dec 2025

·

Stayed 1 night

The room was clean and comfortable. The check in clerk was very nice. You can tell they're doing lots of upgrades to the rooms.

8

Miranda

2 Nov 2025

·

Stayed 2 nights

The room was very clean and the staff was very friendly

10

Timothy

8 Jul 2025

·

Stayed 5 nights

The property was beautiful and well maintained. The room was the cleanest ive ever encountered anywhere. Spotless.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally updated, quiet, and comfortable, with some spacious layouts and occasional fireplaces or private patios/balconies. Comfort varies by room, with some firm beds, dated or small bathrooms, and a few lacking a fridge or microwave.

Related guest reviews

8

Van

18 May 2025

·

Stayed 2 nights

An old time classic. Small room, but clean and quiet.

10

MargaretAnne

27 Oct 2025

·

Stayed 2 nights

Our stay was wonderful - the rooms are huge and beds are wonderful. Great location. Sunrise our the back porch was beautiful

6

Linda P

23 Oct 2025

·

Stayed 2 nights

Clean room but not comfortable. Hard bed, harder pillows. No place to sit but on the hard bed, a worn out cushioned chair and a hard back wooden chair. This was a BASIC room. No mini fridge or microwave. Bathroom small and vintage. Only one light in bathroom that does not illuminate the shower stall.

8

Julie

15 Jun 2025

·

Stayed 1 night

Property is dated but has a nice charm. Bed was comfy. Good shower pressure. No usb ports. Shower had mold on ceiling.

10

Dave

19 Dec 2025

·

Stayed 2 nights

No complaints room was better than expected and bed was comfortable. Appeared recently redone actually. Needs a better name though, almost didn’t pick it because of the name, it deserves its rating.

10

Bonnie

28 Oct 2025

·

Stayed 4 nights

We so enjoyed the gas fireplace - our first experience with such. The view from our room was spectacular.

10

Heidi

26 Oct 2025

·

Stayed 1 night

This is a very well updated motor lodge in the heart of Townsend absolutely loved it! We had a king bed with a fireplace, and it was very cozy and plenty of room and everything felt updated and clean!

10

Kristi

20 Oct 2025

·

Stayed 2 nights

The room was more spacious than we thought it would be which was really nice. It's only a 20 minute drive to Cades Cove. It's very peaceful, and the balcony was nice as well. Check in was super easy and fast.

10

Jackie

3 Oct 2025

·

Stayed 1 night

The two-night accommodation offered a comfortable bed; however, the pillows could be enhanced to better accommodate individual preferences, as they were perceived as too flat. The recently renovated room was spacious, including a generously sized balcony. Additionally, the shower provided excellent water pressure and temperature regulation.

10

Tore

27 Oct 2025

·

Stayed 1 night

The room was clean and the property recently updated.

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Service

Staff are widely described as friendly, helpful, and efficient at check-in, with several examples of prompt problem-solving or upgrades. A few reports cite poor conduct or administrative missteps.

Related guest reviews

8

Kimberly

1 Nov 2025

·

Stayed 1 night

The first room had a moldy Oder, however they moved us to a different room and it is nice and clean. It smells nice. The place is old, but well taken care of. I would recommend.

10

John

22 May 2025

·

Stayed 1 night

Quick one night stay before exploring Cades Cove. Older property but very well maintained and very clean! Interactions with staff were at check in and check out and we were greeted with friendly, professional service. Highly recommend this gem in the quiet side of the Smoky Mountains!

10

c richard

28 Oct 2025

·

Stayed 1 night

Sufficient for my needs. Staff went beyond what They had to and was friendly.

10

John

11 Jan 2026

·

Stayed 2 nights

Very well maintained room were very nice ataff was great only thing questioned was they tried to take the payment 3 times before we got theretakethe3 payment 3

10

Shannon

18 May 2025

·

Stayed 1 night

The check in was easy and the staff friendly! It was a cute place to stay and freshly renovated it seems!

10

Sherri

21 Oct 2025

·

Stayed 1 night

The lady at the front was super nice at check-in. The area was beautiful, well maintained and so so quiet! It was perfect! Will be back soon!

10

Brian

27 Sept 2025

·

Stayed 1 night

The staff was very friendly and helpful. The rooms were clean and very nice. We had an issued with our room and they gave us new room that was an upgrade and discount. Outstanding service.

2

Bryan

6 Aug 2025

·

Stayed 2 nights

One of the clerks at the hotel was friends with a group that were staying there. The ladies were foul mouthed and vulgar in front of my grand children. Videos were showed and she allowed them to continue to harass visitors.

10

Jody

28 Dec 2025

·

Stayed 1 night

The room was clean and comfortable. The check in clerk was very nice. You can tell they're doing lots of upgrades to the rooms.

8

Miranda

2 Nov 2025

·

Stayed 2 nights

The room was very clean and the staff was very friendly

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Location

Peaceful spot convenient to Great Smoky Mountains National Park and Cades Cove, with restaurants nearby. Many appreciate mountain views and the quieter setting away from busier tourist areas.

Related guest reviews

10

Hema

27 Nov 2025

·

Stayed 2 nights

Amazingly quiet and comfortable rooms with clean bathrooms. We loved the accessibility to national park and restaurants.

10

MargaretAnne

27 Oct 2025

·

Stayed 2 nights

Our stay was wonderful - the rooms are huge and beds are wonderful. Great location. Sunrise our the back porch was beautiful

10

David

27 Oct 2025

·

Stayed 2 nights

Great quiet spot with easy access to the park

10

David

3 Nov 2025

·

Stayed 1 night

It was a nice place away from tourists traps.

10

Wesley

12 Aug 2025

·

Stayed 1 night

This is a nice motel that is being updated. The staff is extremely friendly. This motel is located within walking distance of multiple restaurants and tubing places.

10

Judi

17 Oct 2025

·

Stayed 2 nights

We really enjoyed our stay and looking out at the mountains from our balcony. Convenient location to visit Cades Cove in Smokey Mountains.

10

Amy

25 May 2025

·

Stayed 1 night

Very nice, clean laid back place to stay right near park entrance. Would stay again. Thank you.

10

Dean

26 May 2025

·

Stayed 2 nights

You are close to everything including cades cove. Good spot to stay if you are visiting Townsend. Paved walking trail in front of hotel.

10

Kristi

20 Oct 2025

·

Stayed 2 nights

The room was more spacious than we thought it would be which was really nice. It's only a 20 minute drive to Cades Cove. It's very peaceful, and the balcony was nice as well. Check in was super easy and fast.

10

Evangeline

13 Oct 2025

·

Stayed 1 night

The hotel is very cute, the location is convenient and the view on the mountains is nice!

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Dining

Not enough information in reviews.

Related guest reviews

10

Douglas

21 Apr 2025

·

Stayed 1 night

No breakfast

10

Carol

13 Oct 2025

·

Stayed 2 nights

Very clean, comfortable and quiet. Convenient to the park and good eats close . Definitely would stay here again. Back patio was private and very quiet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $169	6 $163	7 $167	8 $152	9 $249	10
11 $205	12 $198	13 $191	14 $198	15 $229	16	17
18 $246	19 $256	20 $222	21 $241	22 $241	23	24
25 $192	26 $217	27 $229	28 $217	29 $217	30 $210	31 $210

Su	Mo	Tu	We	Th	Fr	Sa
1 $161	2 $161	3 $161	4 $161	5 $161	6 $204	7
8 $161	9 $161	10 $161	11 $161	12 $161	13 $185	14 $185
15 $161	16 $161	17 $161	18 $161	19 $161	20 $172	21 $183
22 $161	23 $156	24 $161	25 $161	26 $161	27 $185	28 $183
29 $161	30 $161

The Parkman Great Smoky Mountains - Cades Cove

About this property

Location

Room options

Premium Room, 2 Queen Beds, Terrace, Mountain View

Signature Room, 1 King Bed, Balcony, Mountain View

Premium Room, 1 King Bed, Soaking Tub, Fireplace, Mountain View

Classic Room, 1 King Bed, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Premium Room, 1 King Bed, Terrace, Mountain View

Premium Room, 1 King Bed, Fireplace, Mountain View

Signature Room, 2 Queen Beds, Mountain View

Guest reviews of The Parkman Great Smoky Mountains - Cades Cove

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Parkman Great Smoky Mountains - Cades Cove

Prices for upcoming dates