Kensal Green Backpackers 2

Staff

The toilets were always filthy early in the morning, on all floors 1st , 2nd 3rd floors. Often there are no antibacterial hand washes, no toilet roll in the cubicles, the corridors are freezing cold. The toilets on the 4th floor were well looked after as it belongs to the staff who work on the premises and also live there. Quite frankly this hostel needs to be inspected by Health Inspectors, it is just a matter of time before there would be health scare or major disease outbreak! There grown men who use the loo and just walk out without washing their hands! And walk through 3 -5 doors to get to their rooms touching the door knobs and even going straight to the kitchen! Can you imagine this ? It is shocking! The Security is inefficient, as anyone Tom, Dick and Harry walks in & out without being challenged. You have to make sure your rooms are locked at all times , or else your belongings might be stolen

Good service

No issues does what it says on the tin

The staff there especially Ian, who could not be a better understanding person who helped tremendously with a stay. Very knowledgeable about the area. A great asset to your team.