Flexistay Norbury Aparthotel

Dirty room

Decent hotel

I booked for my elderly parents . When we checked in , no one explained anything about breakfast, when we asked other guests they just pointed to the kitchen which was empty . Only managed to find some bread in the fridge . There were no eggs , no bacon no variety of bread or cereals. The signs in the hotel indicate check out is at 11:00 am but they knocked on the door at 10:00am and kicked us out without giving us a chance to even make breakfast.

So the room was ok ish the bathroom needs replacing as sink tap was rusty and top coat was missing and shower bottom bit where you stand was rusty too. So had unfortunately to avoid shower. Also I came late went bed and wether stag or customers was super loud having conversation in corridor i gad to open door and nearly say I need to be up early and you disagreeing about something very loud. No respect towards guests. So they just looked and said sorry. Also on the site didn’t said before you booked that you need to cook your own breakfast that they only provide ingredients. If that was the case I booked somewhere else. It said only after in small print you need to cook yourself.

It is horrible