Edgewater Inn and Suites, an Ascend Collection Hotel

Room was clean, comfortable, and environment was great. My only complaint was that both treadmills in the fitness room were out of order during our stay. But the room was great, and I loved the patio and the pier over the river. Would definitely stay there again.

Missed out on the hot tub

It was nice enough… However, it was way overpriced with no amenities, no breakfast no elevator… Have stated much better hotels for a lot less.

We enjoy the pool, balcony, easy access to 101 and stores. Confortable bed. Great shower. I wish they would bring back the pre-covid contenintal breakfast. I miss those donuts!!! Otherwise, a great stay.

All the front desk staff were very friendly and pleasant! The hot tub is still not up and working after remodel. I think that should be in the info when making a reservation. Otherwise was a great stay.

For a budget motel this was great! Very clean. Our room was first floor with a patio. Only concerns I have are: there are numerous side doors to the hotel that are just unlocked and accessible at night without any form of security, and the shower did not get hot enough.

nice place. a breakfast buffet and an elevator would of been nice to have here.

Clean and inviting. Liked the larger tvs, full size shampoo Conditioner body wash, quality blow dryer. Walls very thin. Next door sounded like they were in a movie theater. Nice deck by the water. Would look great with string lights. No breakfast. Pool was a little murky and hot tub was under maintenence.

The hotel amenities lists a hot tub, but the hot tub has been out of service for quite a while. When I asked the staff about the hot tub, they said that they have reached out to Expedia to have them update the description, but have yet to hear back from them. I am not sure whose responsibility it is to update property descriptions, but there is no hot tub on this property. The rest of the amenities were nice. The bed was comfortable, the pool was really nice, and the grounds were clean. The wall mounted AC units are a little noisy, and you really can hear the neighbor's AC unit if your sliding door is open.

Zero wifi in our room. Signal did not reach down the end of the hall. In this day an age, pretty ridiculous not to offer wi-fi. Was not worned about any construction happening before booking and at check-in. 9 to 10am man outside on neighbors patio banging like crazy then moved to our patio hammering his heart out. And to top off the stay shower before hitting the road at 5 am was a cold/luke warm at best.... Not cool. I will say Staff lady was nice but doesn't make up for all the bad experiences. Sadly.

I will always look into this property first when I visit Coos Bay. They have the cleanest, largest room, comfortable beds, largest tv and friendly staff. Now that this review will be viewed by others, I’m fearful that rooms wont be available for me and rates will go up.

The room was very dirty. The floor had not been swept and there were hairs in the shower.

Food left in the fridge. The floor was filthy. Looks like mopping wasn’t done.

This property is under construction, but they are not paying attention to details and cleanliness, there was dog hair through out the room a zip tie and hair was found in my sheets. Floor was not mopped and had stuff splattered on the floor. The faucet (although new) is leaking all over the counter then to the floor. I know it looks new, but the cleaning needs to be throughly done, and not skipped!! For some it says it all.

Floor had not been vacuumed & kitchen floor horribly sticky. Could been cleaner used. Remote was missing , asked front desk to replace as we were there for several nights. Didnt happen.

This was a convenient location. We did know it offered pet stays but was told we would have a pet free room. Upon entering our room, it had a terrible dog smell. I immediately had to open the slider and use essential oils to mask/clear the smell. Totally fine with pet friendly hotels. But this was uncomfortably dog friendly.

The bed was very comfortable, Our room was possibly the cleanest room I have ever stayed in. It was quiet and the view of the water was gorgeous. We will be returning!!!

Great coffee machine. Lol. Staff were incredible. Room was good suze. Beds comfy. Room was clean.

Really high ceilings in the hotel room, which are very nice. Huge TV with great sound. Wonderful showerhead. Very very clean room. Really soft pillows. Spacious room. Blackout curtains, refrigerator, office desk. Very chill staff. Good experience. I would stay again.

The sheets were not changed. The beds were made, but when we pulled back the bedding, the sheets were filthy.

Just as advertised! Friendly and helpful staff. Clean room, all as you expect. The only downside is that the Wi-Fi was a bit weak throughout our stay. Grocery across the street was also pretty convenient.

Very nice accommodations. Great bed and bedding. Nice towels. Great little patio with chairs overlooking the bay. Large room and bathroom. Very quiet.

The bed was adequate, but could have been larger, more comfortable. No closet. Old rattler for heat.

A nice property and conveniently located. Check in process was smooth. Room was nice and we liked the tiled (no carpet) floor - it looked very clean. The only drawback was there were no hangers and racks for hanging clothes - one had to fold and keep clothes in drawers. Front desk was very helpful and suggested some good restaurants as recommendations and we picked one of those for the dinner.

Very clean, safe and friendly hotel. Walls are a bit thin, so if you get a loud neighbor it can be annoying. But would definitely stay here again.

I paid extra for a water facing view. Not really worth extra money. There was no microwave in the room. At least there is an air conditioner. I had the misfortune next to a guest that blasted TV until 3 am. Poor sound insulation between the room. The guest proceeded to have the alarm pounded at 730 am and continue to use the snooze for the next hour. This was not the hotel’s fault. At least the room was very spacious.

Amazing room over looking the river, our room was in the new renovated section, so quiet and peaceful. Comfortable pillow top king bed Spacious room with a foldout couch if needed. Walk-in shower was great since I just had a knee replaced. Only thing missing was no microwave to reheat our leftovers.

Very nicely appointed room. Looks recently remodeled. Work desk, USB outlets bedside. Mini frig.

The parking was easy and check in was fast and friendly. However the refridgerator was noisy and kept turning on and off all night. Also the walls are very thin and if you have a conjoining room you can hear everything that goes on in there! But the rooms were nice and the bed was comfortable.

We have stayed here many times over the years. In addition to a new wing, all rooms have had compete makeovers. They are spacious, clean, and comfortable.

The check in process was difficult as the front desk couldn’t find the reservation I made through Expedia. She made it sound like it was my fault and that there was nothing she could do. Very unpleasant.

The general manager was very rude, constantly talking over us when trying to sort out the reservation. Expedia also appears to have dropped the ball though. On night one, the friendly front desk rep Chris told us we had 2 rooms for one night but we only had 1 room for the second night. S Room A had 2 nights but room B was 1 night. Knowing this, we booked a second night for Room B (though the kids had to transfer.) The reservation was made and we were told to come back to the front desk the next morning to move the kids into the new Room B for night 2. The morning of day 2 we went to the front desk and got the key cards to the new Room B she the kids took their bags up there. We had plans and left after that. When we returned that evening, the general manager at the front desk told us now that Room A had only been booked for 1 night and that now we had to register again and pay for a second night. In addition, she told the kids they shouldn't have checked into the new Room B because it wasn't made up... so she asked my stepdaughter if the beds were made or not, my stepdaughter said no and the general manager told her that if the room wasn't ready then she shouldn't have left her bags in it. I told the general manager this isn't something to blame the customer for as they've mishandled the entire booking. The general manager continued to be rude, talking over us and calling everyone sweetheart, in so interactions.

One of our rooms wasn’t ready yet so the front desk person upgraded us with a room that was available right then! We really loved the place.

The staff was wonderful. The room was spacious and newly remodeled, beautiful. We had a nice view of the river. Very clean and comfortable. Property location was great.

Check-in staff was abrupt, ungracious. Like a drill sergeant. Security lights in parking lot shone right into room. AC unit blew right onto the bed. Not worth the price.

Wonderful staff and the charm promotion was a fun bonus. The fancy coffee machine in the lobby was also a treat. I would stay there again.

Great coffee machine. Lol. Staff were incredible. Room was good suze. Beds comfy. Room was clean.

Reception staff very pleasant and helpful.

We were booked in a second story room, but i have mobility issues so the front desk found us a ground floor room. I appreciated his prompt response and sense of humor Great stay

Hotel walls are too thin. We had a very loud neighbor that we called the front desk about twice. They did nothing. Parking lot was a mess. Just all looked old and run down.

Safeway was just a short walk from our room but had a loud annoying noise. Good thing we couldn't hear it once we got inside our room. The parking lot felt unsafe as there were different characters walking around. Our bedroom was too easily accessible to the public which I didn't like. Anyone could walk onto the property and our rooms were easily viewable from the pier. I couldn't put my finger on it but our room did stink a little.

Safeway across the street with Starbucks within. Many homeless around the hotel.

Very convenient to restaurants.

Hotel was perfectly serviceable - staff was nice. No frills. Location was kind of interesting (next to an RV park, Fred Meyer and Safeway).

The room was good, comfortable and quiet. Nothing particularly special about it. The view of the waterway was nice and better than looking at a another building or roadway. The hotel is right behind Safeway and Fred Myer's which is a convenience that I appreciate. I have to say that the guy checking us in was a delight. He seems to enjoy his job and it shows. I hope you treat him well.

It was fine, nothing extraordinary. Less than a mile from the Coos Bay boardwalk, so very walkable. Had an issue with the door lock having dead batteries. Staff member said she’d get us a $20 credit for the wait. Wasn’t on our bill when we left. They were trying to communicate with said staff member.

Nice view on the river side. It should connect with the Boardwalk to be more convenient. Trailer Park in proximity is detrimental.

This is an older property that has been well kept and updated nicely. It is somewhat walkable and there are some grocery stores nearby. We liked the layout of the room and the water view.

Nice river view and close to 2 major stores.

Good location and view

No breakfast, no elevator, no restaurant, nearby Safeway maybe the only place for some food, but there is no microwave in the room. Basically a over priced motel.

Kind of a weird vibe when checking in. Manger person was very arrogant. Hotel was clean. Room was comfortable. Hotel does not serve breakfast even though it says it does in several brochures and publications.

It was nice enough… However, it was way overpriced with no amenities, no breakfast no elevator… Have stated much better hotels for a lot less.

Everything was good except for the coffee

The property was great! I wish they would have cleaned the room daily. But overall the experience was pretty good I wish they did have some food options or some kind of breakfast.

Location is great! Staff was awesome! Room was very cozy. Will recommend without hesitation. The only thing missing is a nice breakfast.

The refrigerator was loud, the grass was dead, bushes too high to see the water. Had good coffee in the lobby. Very good local restaurants, Coach house and Little Italy had good food and good prices.

I love the place been staying there for years. Like the updates aside from changing the water pressure and they no longer make the coffee it come from a machine that leaves a bad aftertaste. Staff are still great.

always a comfortable property, nice rooms - wish they still had breakfast

No breakfast, room was nice for the area.