Name: Premier Inn London County Hall
Address: Belvedere Road, Waterloo, London, England, United Kingdom, London, England, GB
Price range: US$129–US$376 per night
Rating: 7.8

What guests think

At Premier Inn London County Hall, travellers highlight the exceptionally central, walkable location near the London Eye and Big Ben, generally comfortable rooms, and friendly staff, making it a convenient base for sightseeing and public transport access.

Cleanliness is frequently praised, though a few guests mention housekeeping oversights, room odors, and worn corridors. There is an on-site bar and restaurant, while some report street noise at night and inconsistent responsiveness. Expect a simple, ultra-convenient base for exploring central London.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

There is an on-site bar and a restaurant. A few reviews mention dated or worn areas and limited amenities, with isolated reports of elevator or Wi‑Fi issues.

Related guest reviews

10

Vera

20 Oct 2025

·

Stayed 4 nights

Amazing experience, highly recommended!!! Location is in the heart of London,5 minutes walking from Big Ben, outstanding service, immaculate, and organized room. Breakfast is very healthy and varied, especially for my daughter(gluten-free )

10

Kirk

16 Sept 2025

·

Stayed 7 nights

Staff was friendly and helpful. Rooms were clean and nice. Very centrally located so close to tourist sites and trains. My only complaint is that the elevator was sometimes slow and a couple of times stopped working and the stair case to go up is kind of inconvenient. Other than that it was a good stay. The area is also safe but some nights can get a little noisy outside with loud cars.

10

Joni

29 Sept 2025

·

Stayed 3 nights

Loved the location. Restaurant was good, clean rooms, good value.

8

Kenneth

11 Dec 2025

·

Stayed 3 nights

Best location imaginable. Clean comfy rooms. Nice bar attached. Cons: had to go to the desk and cleaning staff three times as they didn’t leave enough towels for us and the cleaning staff took away one towel 2 times. There’s no phones so you have to go back to the desk each time. The last night we were there we hit back late from dinner w friends and took showers as we left early the next day for Scotland. The shower was clogged so we couldn’t, and there were no phones to call for help and no one at the front desk. This after waking for 11 hours, we had to wait until the following night to shower in Edinburgh. It was a bummer as overall this place is in a great place waking distance from everything in London.

6

Steven

12 Jul 2025

·

Stayed 6 nights

This is an average UK hotel that is showing its age both within the rooms and public spaces. Carpet in the hallway had duct tape I. Several paces to close holes. Before I arrived I called the receptionist 7 times and no one picked up the phone. Once we arrived we discovered that check-in is automated and there is no real front desk. The location is great, staff is friendly but we will not return

8

Janet

17 Aug 2025

·

Stayed 2 nights

It's steps from the London Eye, and the Hop on/off starting point for 2 of it's 3 routes. City bus is just down the street. Within walking distance of Westminster Abbey and other notable attractions. It was tricky to find the entrance. Cars cannot enter the heritage street, so Uber had to let us out a half block away. It was dark and we were not sure where we were going. A kindly gentleman helped, and welcomed us in the name of His Majesty, King Charles.

10

Rune

1 Nov 2025

·

Stayed 3 nights

Really nice staff in reception and restaurant:)

6

Shaobo

3 Sept 2025

·

Stayed 4 nights

Pro: quiet, close to the city and sightseeing places, convenient transportation. Con: The internet is not connected on the 5th and 6th floor. You need to ask for a code to access better WiFi daily as well. Wasted time to fix the internet issues. The wash room door is very heavy.

2

Douglas

27 Jun 2025

·

Stayed 3 nights

This was another 'lipstick on a pig' type property. Dangerous bathtub, fire alarm off at 0430, sloping walkways, not accessible, etc. Stay elsewhere.

6

Clay

17 Oct 2025

·

Stayed 7 nights

Great location! Right by the London Eye. Rate was competitive. Room was clean. No vending machines on the guest floors, no ice machines, no microwave, no mini fridge. We were on the 5th floor, but motorcycles were racing in the street in front of the hotel from 11pm-2am several nights. Needless to say, got very little sleep all week.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are widely described as clean, with some praising immaculate standards. A few guests reported housekeeping lapses (missing towels, odors) and wear in corridors.

Related guest reviews

10

Taryn

19 Nov 2025

·

Stayed 2 nights

I was here for one night and loved it! I’ll be staying here again on my next trip to London. Extremely clean, modern and very cozy. And the location is perfect. It was walkable to three Christmas markets, Big Ben, the London eye and multiple tube stations

8

Amanda

7 Aug 2025

·

Stayed 3 nights

Very central location, rooms clean and very comfortable. Unfortunately front desk staff service was less than adequate at check in. Also could have been told that Thursday mornings they test fire alarm, there is a sign in lobby but we didn’t see it, although it did give us something to laugh about after the fact. Overall would definitely stay there again

10

Vera

20 Oct 2025

·

Stayed 4 nights

Amazing experience, highly recommended!!! Location is in the heart of London,5 minutes walking from Big Ben, outstanding service, immaculate, and organized room. Breakfast is very healthy and varied, especially for my daughter(gluten-free )

8

Julie

25 Aug 2025

·

Stayed 2 nights

This was a great place to stay clean and tidy staff were lovely thank you again 🙏

8

Shaun

17 Oct 2025

·

Stayed 4 nights

⭐⭐⭐⭐☆ Great Location and Friendly Staff Fantastic location just behind the London Eye on the South Bank, only a short walk to Waterloo Station. The room was spacious and comfortable. We booked two rooms—one had a strong smell on arrival, and although the staff couldn’t change it that night, they moved us the next day. The staff were friendly and helpful throughout. Overall, a great place to stay in London.

8

Kenneth

11 Dec 2025

·

Stayed 3 nights

Best location imaginable. Clean comfy rooms. Nice bar attached. Cons: had to go to the desk and cleaning staff three times as they didn’t leave enough towels for us and the cleaning staff took away one towel 2 times. There’s no phones so you have to go back to the desk each time. The last night we were there we hit back late from dinner w friends and took showers as we left early the next day for Scotland. The shower was clogged so we couldn’t, and there were no phones to call for help and no one at the front desk. This after waking for 11 hours, we had to wait until the following night to shower in Edinburgh. It was a bummer as overall this place is in a great place waking distance from everything in London.

10

Ken

2 Sept 2025

·

Stayed 4 nights

Rooms were small but clean. Great breakfast with friendly staff.

6

Steven

12 Jul 2025

·

Stayed 6 nights

This is an average UK hotel that is showing its age both within the rooms and public spaces. Carpet in the hallway had duct tape I. Several paces to close holes. Before I arrived I called the receptionist 7 times and no one picked up the phone. Once we arrived we discovered that check-in is automated and there is no real front desk. The location is great, staff is friendly but we will not return

10

Hamidreza

18 Nov 2025

·

Stayed 4 nights

Amazing location. Clean and convenient!

8

Elaine

8 Sept 2025

·

Stayed 2 nights

Breakfast was always cold. No face cloths I room.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with size ranging from small to spacious, and some guests noted street noise at night. Decor is described as modern or cozy by several reviewers.

Related guest reviews

10

kathryn

24 Oct 2025

·

Stayed 2 nights

Great location. Perfect for family of 4. Room was comfortable and in a great location to see London

8

Esther

30 Jun 2025

·

Stayed 1 night

Location was fantastic. Room was nice.

10

Taryn

19 Nov 2025

·

Stayed 2 nights

I was here for one night and loved it! I’ll be staying here again on my next trip to London. Extremely clean, modern and very cozy. And the location is perfect. It was walkable to three Christmas markets, Big Ben, the London eye and multiple tube stations

10

Akassh

15 Aug 2025

·

Stayed 4 nights

Not comfortable room

10

Kirk

16 Sept 2025

·

Stayed 7 nights

Staff was friendly and helpful. Rooms were clean and nice. Very centrally located so close to tourist sites and trains. My only complaint is that the elevator was sometimes slow and a couple of times stopped working and the stair case to go up is kind of inconvenient. Other than that it was a good stay. The area is also safe but some nights can get a little noisy outside with loud cars.

8

Shaun

17 Oct 2025

·

Stayed 4 nights

⭐⭐⭐⭐☆ Great Location and Friendly Staff Fantastic location just behind the London Eye on the South Bank, only a short walk to Waterloo Station. The room was spacious and comfortable. We booked two rooms—one had a strong smell on arrival, and although the staff couldn’t change it that night, they moved us the next day. The staff were friendly and helpful throughout. Overall, a great place to stay in London.

8

Kenneth

11 Dec 2025

·

Stayed 3 nights

Best location imaginable. Clean comfy rooms. Nice bar attached. Cons: had to go to the desk and cleaning staff three times as they didn’t leave enough towels for us and the cleaning staff took away one towel 2 times. There’s no phones so you have to go back to the desk each time. The last night we were there we hit back late from dinner w friends and took showers as we left early the next day for Scotland. The shower was clogged so we couldn’t, and there were no phones to call for help and no one at the front desk. This after waking for 11 hours, we had to wait until the following night to shower in Edinburgh. It was a bummer as overall this place is in a great place waking distance from everything in London.

10

Ken

2 Sept 2025

·

Stayed 4 nights

Rooms were small but clean. Great breakfast with friendly staff.

6

Shaobo

3 Sept 2025

·

Stayed 4 nights

Pro: quiet, close to the city and sightseeing places, convenient transportation. Con: The internet is not connected on the 5th and 6th floor. You need to ask for a code to access better WiFi daily as well. Wasted time to fix the internet issues. The wash room door is very heavy.

6

Clay

17 Oct 2025

·

Stayed 7 nights

Great location! Right by the London Eye. Rate was competitive. Room was clean. No vending machines on the guest floors, no ice machines, no microwave, no mini fridge. We were on the 5th floor, but motorcycles were racing in the street in front of the hotel from 11pm-2am several nights. Needless to say, got very little sleep all week.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful staff. However, responsiveness and the check-in experience can be inconsistent, including difficulty reaching staff at times.

Related guest reviews

2

Sheraz

7 Aug 2025

·

Stayed 1 night

Wouldnt recommend to families.

8

Amanda

7 Aug 2025

·

Stayed 3 nights

Very central location, rooms clean and very comfortable. Unfortunately front desk staff service was less than adequate at check in. Also could have been told that Thursday mornings they test fire alarm, there is a sign in lobby but we didn’t see it, although it did give us something to laugh about after the fact. Overall would definitely stay there again

10

Vera

20 Oct 2025

·

Stayed 4 nights

Amazing experience, highly recommended!!! Location is in the heart of London,5 minutes walking from Big Ben, outstanding service, immaculate, and organized room. Breakfast is very healthy and varied, especially for my daughter(gluten-free )

10

Kirk

16 Sept 2025

·

Stayed 7 nights

Staff was friendly and helpful. Rooms were clean and nice. Very centrally located so close to tourist sites and trains. My only complaint is that the elevator was sometimes slow and a couple of times stopped working and the stair case to go up is kind of inconvenient. Other than that it was a good stay. The area is also safe but some nights can get a little noisy outside with loud cars.

8

Shaun

17 Oct 2025

·

Stayed 4 nights

⭐⭐⭐⭐☆ Great Location and Friendly Staff Fantastic location just behind the London Eye on the South Bank, only a short walk to Waterloo Station. The room was spacious and comfortable. We booked two rooms—one had a strong smell on arrival, and although the staff couldn’t change it that night, they moved us the next day. The staff were friendly and helpful throughout. Overall, a great place to stay in London.

8

Kenneth

11 Dec 2025

·

Stayed 3 nights

Best location imaginable. Clean comfy rooms. Nice bar attached. Cons: had to go to the desk and cleaning staff three times as they didn’t leave enough towels for us and the cleaning staff took away one towel 2 times. There’s no phones so you have to go back to the desk each time. The last night we were there we hit back late from dinner w friends and took showers as we left early the next day for Scotland. The shower was clogged so we couldn’t, and there were no phones to call for help and no one at the front desk. This after waking for 11 hours, we had to wait until the following night to shower in Edinburgh. It was a bummer as overall this place is in a great place waking distance from everything in London.

10

Ken

2 Sept 2025

·

Stayed 4 nights

Rooms were small but clean. Great breakfast with friendly staff.

10

Chris

12 Aug 2025

·

Stayed 1 night

The staff were very helpful in sorting the room for our baby.

6

Steven

12 Jul 2025

·

Stayed 6 nights

This is an average UK hotel that is showing its age both within the rooms and public spaces. Carpet in the hallway had duct tape I. Several paces to close holes. Before I arrived I called the receptionist 7 times and no one picked up the phone. Once we arrived we discovered that check-in is automated and there is no real front desk. The location is great, staff is friendly but we will not return

10

Rune

1 Nov 2025

·

Stayed 3 nights

Really nice staff in reception and restaurant:)

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central by the London Eye and Big Ben, walkable to transport and major sights. Some guests experienced street noise at night and a few found the entrance or vehicle drop-off inconvenient.

Related guest reviews

10

kathryn

24 Oct 2025

·

Stayed 2 nights

Great location. Perfect for family of 4. Room was comfortable and in a great location to see London

10

Taryn

19 Nov 2025

·

Stayed 2 nights

I was here for one night and loved it! I’ll be staying here again on my next trip to London. Extremely clean, modern and very cozy. And the location is perfect. It was walkable to three Christmas markets, Big Ben, the London eye and multiple tube stations

10

Kirk

16 Sept 2025

·

Stayed 7 nights

Staff was friendly and helpful. Rooms were clean and nice. Very centrally located so close to tourist sites and trains. My only complaint is that the elevator was sometimes slow and a couple of times stopped working and the stair case to go up is kind of inconvenient. Other than that it was a good stay. The area is also safe but some nights can get a little noisy outside with loud cars.

8

Wai Keung

29 Jun 2025

·

Stayed 2 nights

Location is perfect for all walkable sightseeing spots around.

8

Shaun

17 Oct 2025

·

Stayed 4 nights

⭐⭐⭐⭐☆ Great Location and Friendly Staff Fantastic location just behind the London Eye on the South Bank, only a short walk to Waterloo Station. The room was spacious and comfortable. We booked two rooms—one had a strong smell on arrival, and although the staff couldn’t change it that night, they moved us the next day. The staff were friendly and helpful throughout. Overall, a great place to stay in London.

8

Kenneth

11 Dec 2025

·

Stayed 3 nights

Best location imaginable. Clean comfy rooms. Nice bar attached. Cons: had to go to the desk and cleaning staff three times as they didn’t leave enough towels for us and the cleaning staff took away one towel 2 times. There’s no phones so you have to go back to the desk each time. The last night we were there we hit back late from dinner w friends and took showers as we left early the next day for Scotland. The shower was clogged so we couldn’t, and there were no phones to call for help and no one at the front desk. This after waking for 11 hours, we had to wait until the following night to shower in Edinburgh. It was a bummer as overall this place is in a great place waking distance from everything in London.

10

Tetyana

1 Aug 2025

·

Stayed 1 night

Great location

8

Janet

17 Aug 2025

·

Stayed 2 nights

It's steps from the London Eye, and the Hop on/off starting point for 2 of it's 3 routes. City bus is just down the street. Within walking distance of Westminster Abbey and other notable attractions. It was tricky to find the entrance. Cars cannot enter the heritage street, so Uber had to let us out a half block away. It was dark and we were not sure where we were going. A kindly gentleman helped, and welcomed us in the name of His Majesty, King Charles.

10

Hamidreza

18 Nov 2025

·

Stayed 4 nights

Amazing location. Clean and convenient!

6

Clay

17 Oct 2025

·

Stayed 7 nights

Great location! Right by the London Eye. Rate was competitive. Room was clean. No vending machines on the guest floors, no ice machines, no microwave, no mini fridge. We were on the 5th floor, but motorcycles were racing in the street in front of the hotel from 11pm-2am several nights. Needless to say, got very little sleep all week.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant receive mostly positive feedback, with one mention of gluten-free options and another noting cold food.

Related guest reviews

10

Vera

20 Oct 2025

·

Stayed 4 nights

Amazing experience, highly recommended!!! Location is in the heart of London,5 minutes walking from Big Ben, outstanding service, immaculate, and organized room. Breakfast is very healthy and varied, especially for my daughter(gluten-free )

10

Joni

29 Sept 2025

·

Stayed 3 nights

Loved the location. Restaurant was good, clean rooms, good value.

8

Kenneth

11 Dec 2025

·

Stayed 3 nights

Best location imaginable. Clean comfy rooms. Nice bar attached. Cons: had to go to the desk and cleaning staff three times as they didn’t leave enough towels for us and the cleaning staff took away one towel 2 times. There’s no phones so you have to go back to the desk each time. The last night we were there we hit back late from dinner w friends and took showers as we left early the next day for Scotland. The shower was clogged so we couldn’t, and there were no phones to call for help and no one at the front desk. This after waking for 11 hours, we had to wait until the following night to shower in Edinburgh. It was a bummer as overall this place is in a great place waking distance from everything in London.

10

Ken

2 Sept 2025

·

Stayed 4 nights

Rooms were small but clean. Great breakfast with friendly staff.

10

Rune

1 Nov 2025

·

Stayed 3 nights

Really nice staff in reception and restaurant:)

8

Elaine

8 Sept 2025

·

Stayed 2 nights

Breakfast was always cold. No face cloths I room.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$159
February	US$175
March	US$183
April	US$206
May	US$229
June	US$261
July	US$257
August	US$314
November	US$283
December	US$273

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $301	5 $318
6 $160	7 $247	8 $365	9 $376	10 $270	11 $252	12 $325
13 $155	14 $247	15 $309	16 $332	17 $274	18 $254	19 $321
20 $135	21 $239	22 $310	23 $352	24 $268	25 $220	26 $322
27 $137	28 $235	29 $307	30 $326

Su	Mo	Tu	We	Th	Fr	Sa
				1 $241	2 $205	3 $308
4 $131	5 $239	6 $302	7 $326	8 $277	9 $220	10 $313
11 $129	12 $243	13 $319	14 $326	15 $273	16 $230	17 $289
18 $131	19 $220	20 $304	21 $302	22 $226	23 $209	24 $275
25 $142	26 $223	27 $270	28 $280	29 $202	30 $209	31 $290

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Premier Inn London County Hall

Have a question?

Considering this hotel for your London trip?

Prices for upcoming dates