Courtyard by Marriott Troy
US$131
/ night
Avg. for November
Prices for Courtyard by Marriott Troy
Select dates to see prices and availability
US$131
/ night
Avg. for November
Monthly average prices
Nightly prices at Courtyard by Marriott Troy average US$113 in the cheapest month (December) and US$138 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$138 |
| February | US$131 |
| March | US$116 |
| April | US$119 |
| May | US$128 |
| June | US$126 |
| July | US$117 |
| August | US$115 |
| September | US$136 |
| October | US$126 |
| November | US$131 |
| December | US$113 |
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Nov · US$131
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D
Most expensive: January (~US$138)
Cheapest: December (~US$113)
About this property
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Troy? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 74 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
Located in Troy, Courtyard by Marriott Troy is in the business district, within a 5-minute drive of Troy University and Veterans Memorial Stadium. This hotel is 2 mi (3.2 km) from Trojan Arena and 2.5 mi (4 km) from Johnson Center for the Arts.
What's nearby
Troy University(0.9 Miles)
Veterans Memorial Stadium(1.1 Miles)
Trojan Arena(1.5 Miles)
Johnson Center for the Arts(2.5 Miles)
Murphree Park(3 Miles)
Butter and Egg Adventures(4 Miles)
Pioneer Museum of Alabama(4.4 Miles)
Douglas Park(23.3 Miles)
Luverne Park(24.1 Miles)
Luverne Golf Club(24.2 Miles)
Blue Springs State Park(30 Miles)
Sam Dale Park(31.5 Miles)
Ozark Chamber of Commerce(31.6 Miles)
Ozark City Hall(31.9 Miles)
Roy Parker Lake(32 Miles)
The preferred airport for Courtyard by Marriott Troy is Montgomery Regional Airport (MGM)(57.7 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Banquet facilities
Location
115 Troy Plaza Loop, Troy, Alabama, United States of America
Troy University (0.9 Miles)
Veterans Memorial Stadium (1.1 Miles)
Trojan Arena (1.5 Miles)
Johnson Center for the Arts (2.5 Miles)
Murphree Park (3 Miles)
Butter and Egg Adventures (4 Miles)
Room options
4
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
4
Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
6
Room, 1 King Bed with Sofa Bed, Hearing Accessible
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 2 Queen Beds, Hearing Accessible
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
6
Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
3
Room, 1 King Bed, Mobility Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
4
Suite, 1 King Bed with Sofa Bed, Hearing Accessible
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 2 Queen Beds, Mobility Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
3
Room, 1 King Bed, Hearing Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Courtyard by Marriott Troy
8.1
Very good
Based on 880 verified reviews
Who stays here?
Business
26%
Couple
15%
Family
48%
Group
3%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Courtyard by Marriott Troy, travelers frequently praise the friendly staff, convenient location near Troy University, and generally comfortable rooms, while reviews also note inconsistent cleanliness and limited, pay-only dining that can feel overpriced.
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What guests think
At Courtyard by Marriott Troy, travelers frequently praise the friendly staff, convenient location near Troy University, and generally comfortable rooms, while reviews also note inconsistent cleanliness and limited, pay-only dining that can feel overpriced.
Multiple stays mention fire alarms, renovation or water-damage work with loud fans, occasional key-card outages, and fitness room or elevator issues. Breakfast is not included; the Bistro’s hours and food quality vary, and coffee often costs extra. Expect a convenient base with friendly staff, but be prepared for variability.
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AI-generated summary based on recent guest reviews
Facilities
Several reviews cite ongoing renovations or water-damage cleanup, repeated fire alarms, and occasional key-card failures. Other issues include a hot fitness room, intermittent elevator problems, and the pool being closed or unclean; some guests disliked unexpected parking fees.
Related guest reviews
6
gary
28 Sept 2024
·
Stayed 1 night
Reserved a king studio suite. Got there and was given a standard 2 queen bed room. When I asked about it they said I had reserved an executive king and this was actually larger and that they lowered the rate because it wasn't a king. Not what I asked or reserved. When I asked about getting a king room they said it was all they had and that 30 of their rooms were flooded. When they went in and checked they had not reduced my rate, not sure if they ever actually did. When half your hotel is flooded and the other areas look like they've already been flooded, wallpaper peeled off and holes in the ceiling, how about not being the most expensive hotel in the city. Definitely not worth the price. A $70 room would have been just as nice and I probably would have gotten breakfast too
Reserved a king studio suite. Got there and was given a standard 2 queen bed room. When I asked about it they said I had reserved an executive king and this was actually larger and that they lowered the rate because it wasn't a king. Not what I asked or reserved. When I asked about getting a king room they said it was all they had and that 30 of their rooms were flooded. When they went in and checked they had not reduced my rate, not sure if they ever actually did. When half your hotel is flooded and the other areas look like they've already been flooded, wallpaper peeled off and holes in the ceiling, how about not being the most expensive hotel in the city. Definitely not worth the price. A $70 room would have been just as nice and I probably would have gotten breakfast too
4
Carla
27 Jul 2024
·
Stayed 1 night
We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.
We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.
4
Robert
13 Oct 2025
·
Stayed 2 nights
Our first nights' sleep was interrupted at 4 am when the fire alarms went off and the second night the fire alrams went off again, this time around 2am. Other people in our party that were there for 3 nights shared the fire alarm went off 3 nights of their stay. We would have thought the system would have been repaired after the 1st nights' mishap
Our first nights' sleep was interrupted at 4 am when the fire alarms went off and the second night the fire alrams went off again, this time around 2am. Other people in our party that were there for 3 nights shared the fire alarm went off 3 nights of their stay. We would have thought the system would have been repaired after the 1st nights' mishap
6
Tammy
18 Jun 2025
·
Stayed 1 night
Room keys were not available during our stay. We had to wait for someone to let us in our room whenever we left and came back. Very annoying.
Room keys were not available during our stay. We had to wait for someone to let us in our room whenever we left and came back. Very annoying.
8
Mildred
25 Jan 2024
·
Stayed 1 night
Way too expensive. Pool closed. Should automatically reduce price when pool is closed. NO free breakfast. Won’t stay again.
Way too expensive. Pool closed. Should automatically reduce price when pool is closed. NO free breakfast. Won’t stay again.
10
Richard
27 Jun 2025
·
Stayed 1 night
All very good except the fitness room was 84-87 degrees which I told the front desk. Not sure when it’ll be fixed
All very good except the fitness room was 84-87 degrees which I told the front desk. Not sure when it’ll be fixed
6
Mark
6 Jul 2024
·
Stayed 2 nights
While checking in on Tuesday, I noticed several blowers on the first floor. In addition, the ceiling appeared to be stained with water. The staff member assisting me shared that the sprinkler system was accidentally activated a few days prior to my arrival, which created water damage on each floor of the hotel. This also impacted the common area on the first floor, due to the positioning of blowers. During the second day of my stay the fire alarm in my room continued to periodically be activated, due to the system being tested. This lasted for several hours throughout the day. I completely understand that accidents will happen. However, as a courtesy, since I booked the room more than a week ago, I would have appreciated being informed of these issues by Marriott, before discovering them when checking in to the hotel.
While checking in on Tuesday, I noticed several blowers on the first floor. In addition, the ceiling appeared to be stained with water. The staff member assisting me shared that the sprinkler system was accidentally activated a few days prior to my arrival, which created water damage on each floor of the hotel. This also impacted the common area on the first floor, due to the positioning of blowers. During the second day of my stay the fire alarm in my room continued to periodically be activated, due to the system being tested. This lasted for several hours throughout the day. I completely understand that accidents will happen. However, as a courtesy, since I booked the room more than a week ago, I would have appreciated being informed of these issues by Marriott, before discovering them when checking in to the hotel.
6
WILLIAM
23 Dec 2024
·
Stayed 2 nights
first room had broken drapes. Switched to a different room. At checkout $5 per night parking fee was an unpleasant surprise.
first room had broken drapes. Switched to a different room. At checkout $5 per night parking fee was an unpleasant surprise.
8
Jessie
25 Sept 2023
·
Stayed 2 nights
The hotel is clean and the beds are very comfortable. The only concern is the elevator, it makes some crazy sounds when going down. It's been like that since we first came last year, and it's still doing it.
The hotel is clean and the beds are very comfortable. The only concern is the elevator, it makes some crazy sounds when going down. It's been like that since we first came last year, and it's still doing it.
6
Amy
4 Sept 2024
·
Stayed 1 night
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms clean, but several report dirty or sticky bathrooms, stained carpets or furniture, and mildew or musty odors.
Related guest reviews
2
Betty
21 Aug 2025
·
Stayed 1 night
My socks were black from walking on carpet, room had musty stagnet smell and noise from upstairs kept us awake.
My socks were black from walking on carpet, room had musty stagnet smell and noise from upstairs kept us awake.
4
Carol
20 Oct 2024
·
Stayed 1 night
The staff was friendly. The bathroom floor sticky, wallpaper nasty, like someone threw up on it! Ceiling was wet all over, wallpaper in hallway was hanging off. Plug by bed is a fire hazard b/c it’s too loose to hold a plug.
The staff was friendly. The bathroom floor sticky, wallpaper nasty, like someone threw up on it! Ceiling was wet all over, wallpaper in hallway was hanging off. Plug by bed is a fire hazard b/c it’s too loose to hold a plug.
8
Jeff
25 Apr 2025
·
Stayed 1 night
Clean and quiet
Clean and quiet
8
Vincent
2 Sept 2025
·
Stayed 3 nights
Property was clean. Room was clean clean for the most part. Bathroom floor felt sticky when walking on it with my house slippers. Also I killed two large coach roaches in the bathroom. Better pest control is recommended.
Property was clean. Room was clean clean for the most part. Bathroom floor felt sticky when walking on it with my house slippers. Also I killed two large coach roaches in the bathroom. Better pest control is recommended.
10
Darla
27 May 2025
·
Stayed 1 night
Overnight trip with family. Clean & comfortable.
Overnight trip with family. Clean & comfortable.
4
David
1 Dec 2022
·
Stayed 19,323 nights
There appeared to be pink mold around the soap dish and in the corners where the tile met the bathtub. The wifi was not working the whole time we were there. The computers in the business center also did not work. I went to get some coffee around 7:30 and there was no one at the bar or the front desk, although breakfast was supposed to be available starting at 7:00. I found a coffee pot on the bar which I turned around and pumped myself a cup of coffee. Then I did not know where to get cream. A desk clerk showed up and I asked him so he went and found the person who was supposed to be taking care of the bar. All she had to say was that I had to pay for the coffee, which I was prepared to do although I had to serve myself.
There appeared to be pink mold around the soap dish and in the corners where the tile met the bathtub. The wifi was not working the whole time we were there. The computers in the business center also did not work. I went to get some coffee around 7:30 and there was no one at the bar or the front desk, although breakfast was supposed to be available starting at 7:00. I found a coffee pot on the bar which I turned around and pumped myself a cup of coffee. Then I did not know where to get cream. A desk clerk showed up and I asked him so he went and found the person who was supposed to be taking care of the bar. All she had to say was that I had to pay for the coffee, which I was prepared to do although I had to serve myself.
6
Daniel
27 Apr 2025
·
Stayed 2 nights
Extremely poor housekeeping. Visible dirt and debris in air conditioner unit; gunk in corners of phone cradle; dirty baseboard tiles in bathroom; dirty corners in bathroom; stained wallpaper around toilet; crust of dried shampoo on wall-mounted shampoo dispenser; hair and dirt in refrigerator; stained, hard, stiff towels; too much water softener in plumbing making the water feel greasy.
Extremely poor housekeeping. Visible dirt and debris in air conditioner unit; gunk in corners of phone cradle; dirty baseboard tiles in bathroom; dirty corners in bathroom; stained wallpaper around toilet; crust of dried shampoo on wall-mounted shampoo dispenser; hair and dirt in refrigerator; stained, hard, stiff towels; too much water softener in plumbing making the water feel greasy.
4
Joyce
3 Jun 2024
·
Stayed 1 night
First room toilet was dirty & broke. Would not flush. Got a different room & that toilet was dirty was well. I booked online & didn't know it was through expedia so in the end military or active firefighter discounts could not be applied. Person checking in told us he apply bt at check out they said they couldn't apply them. Also thought I was gettin 2 queens with walkin shower & assistance bars as shown & they said they're queens didn't come with that type of shower. At checkout I was told they don't give receipts so don't know what even was charged or credited. I've booked online before just not with expedia & never had anything like this before. Needless to say I'll not stay at that hotel or use expedia again!
First room toilet was dirty & broke. Would not flush. Got a different room & that toilet was dirty was well. I booked online & didn't know it was through expedia so in the end military or active firefighter discounts could not be applied. Person checking in told us he apply bt at check out they said they couldn't apply them. Also thought I was gettin 2 queens with walkin shower & assistance bars as shown & they said they're queens didn't come with that type of shower. At checkout I was told they don't give receipts so don't know what even was charged or credited. I've booked online before just not with expedia & never had anything like this before. Needless to say I'll not stay at that hotel or use expedia again!
8
Dayjah
6 Feb 2024
·
Stayed 1 night
The hotel was nice and staff was super friendly and accommodating. The only issue was the bathrooms were not clean. The toilet had dried urine on the bottom and the shower had hair in various places from a previous stay. So they couldn’t have possibly been cleaned thoroughly. Other than that everything else was good.
The hotel was nice and staff was super friendly and accommodating. The only issue was the bathrooms were not clean. The toilet had dried urine on the bottom and the shower had hair in various places from a previous stay. So they couldn’t have possibly been cleaned thoroughly. Other than that everything else was good.
6
Matt
13 Aug 2023
·
Stayed 1 night
The service/hospitality was good; however, the room was dirty. For $250/night, I would expect better. There were stains on the curtains and ottoman that were very gross. The carpet also had stains on it and the shower amenities were on the floor because the holder was broken. I would give this stay 1 out of 5 stars. We are coming back in September and already booked this hotel weeks ago due to the lack of options. I hope our stay next month is much better than this one.
The service/hospitality was good; however, the room was dirty. For $250/night, I would expect better. There were stains on the curtains and ottoman that were very gross. The carpet also had stains on it and the shower amenities were on the floor because the holder was broken. I would give this stay 1 out of 5 stars. We are coming back in September and already booked this hotel weeks ago due to the lack of options. I hope our stay next month is much better than this one.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with modern furnishings and comfy beds, but several reviews report noise from adjacent floors, dated or malfunctioning TVs and limited channels, inconsistent water temperature or pressure, and occasional Wi-Fi troubles or loose outlets.
Related guest reviews
8
Katherine
12 Jul 2025
·
Stayed 1 night
Room was clean and large. Beds were comfy. Check in was quick. Hotel was quiet. Only issue is they had very soft watwr which made me feel I had to rinse solve over and over. Apparently, this is an issue throughout the city.
Room was clean and large. Beds were comfy. Check in was quick. Hotel was quiet. Only issue is they had very soft watwr which made me feel I had to rinse solve over and over. Apparently, this is an issue throughout the city.
4
Carla
3 Feb 2024
·
Stayed 1 night
So little water pressure in the tub that the shower didn’t work which is the reason for the low score. Didn’t discover this until trying to take a shower in the morning.
So little water pressure in the tub that the shower didn’t work which is the reason for the low score. Didn’t discover this until trying to take a shower in the morning.
6
Sheryl
23 Aug 2023
·
Stayed 1 night
The positive: Furnishings were up-to-date and lovely. Bed was clean and comfortable. Bathroom was clean. These are the basics and Courtyard delivered on them. The negative: the electrical outlets on the bedside lamps were so loose that they wouldn't hold a plug, which meant that both of us had to put our phones in inconvenient places while we slept. Also, the thermostat seemed unresponsive to anything we tried. It was freezing when we arrived and stifling during the night. I'm not a prima dona. My husband and I take lots of road trips during which we often stay at 1950's vintage motels. We pay $60-80 and accept that there will be issues. But Courtyard Marriott charges nearly triple that amount. For that price, I expect far better. THIS IS A MARRIOTT PROPERTY! DO BETTER!
The positive: Furnishings were up-to-date and lovely. Bed was clean and comfortable. Bathroom was clean. These are the basics and Courtyard delivered on them. The negative: the electrical outlets on the bedside lamps were so loose that they wouldn't hold a plug, which meant that both of us had to put our phones in inconvenient places while we slept. Also, the thermostat seemed unresponsive to anything we tried. It was freezing when we arrived and stifling during the night. I'm not a prima dona. My husband and I take lots of road trips during which we often stay at 1950's vintage motels. We pay $60-80 and accept that there will be issues. But Courtyard Marriott charges nearly triple that amount. For that price, I expect far better. THIS IS A MARRIOTT PROPERTY! DO BETTER!
8
Russell
8 Mar 2025
·
Stayed 2 nights
It was a good stay nothing overwhelming. However the hot water was a bit umm sketchy. Would start off hot but then would become lukewarm
It was a good stay nothing overwhelming. However the hot water was a bit umm sketchy. Would start off hot but then would become lukewarm
10
Daizha
13 Oct 2025
·
Stayed 1 night
The room was great. I loved the patio out back. I can sit and enjoy the outdoors. Very spacious and comfortable.
The room was great. I loved the patio out back. I can sit and enjoy the outdoors. Very spacious and comfortable.
6
Melody
20 May 2025
·
Stayed 1 night
The tv never worked. A young man came up to fix but he couldn’t figure it out either. He said he would let management know and possibly give us a credit towards our stay. Instead I see I was charged an extra 5.12 on my credit card and have no idea what for. No it won’t break me but I do not like being charged for no reason
The tv never worked. A young man came up to fix but he couldn’t figure it out either. He said he would let management know and possibly give us a credit towards our stay. Instead I see I was charged an extra 5.12 on my credit card and have no idea what for. No it won’t break me but I do not like being charged for no reason
4
David
1 Dec 2022
·
Stayed 19,323 nights
There appeared to be pink mold around the soap dish and in the corners where the tile met the bathtub. The wifi was not working the whole time we were there. The computers in the business center also did not work. I went to get some coffee around 7:30 and there was no one at the bar or the front desk, although breakfast was supposed to be available starting at 7:00. I found a coffee pot on the bar which I turned around and pumped myself a cup of coffee. Then I did not know where to get cream. A desk clerk showed up and I asked him so he went and found the person who was supposed to be taking care of the bar. All she had to say was that I had to pay for the coffee, which I was prepared to do although I had to serve myself.
There appeared to be pink mold around the soap dish and in the corners where the tile met the bathtub. The wifi was not working the whole time we were there. The computers in the business center also did not work. I went to get some coffee around 7:30 and there was no one at the bar or the front desk, although breakfast was supposed to be available starting at 7:00. I found a coffee pot on the bar which I turned around and pumped myself a cup of coffee. Then I did not know where to get cream. A desk clerk showed up and I asked him so he went and found the person who was supposed to be taking care of the bar. All she had to say was that I had to pay for the coffee, which I was prepared to do although I had to serve myself.
4
Bruce
28 Apr 2025
·
Stayed 1 night
Very poor TV channel selections. Very small TV. No breakfast service.
Very poor TV channel selections. Very small TV. No breakfast service.
10
Jennifer
3 Mar 2024
·
Stayed 1 night
The floor above us sounded like they had a basketball team running around. Noisy. Otherwise a nice stay.
The floor above us sounded like they had a basketball team running around. Noisy. Otherwise a nice stay.
8
Alexander
17 Apr 2025
·
Stayed 3 nights
Large comfortable room, smaller old TV, staff at front desk could be more motivated and service minded.
Large comfortable room, smaller old TV, staff at front desk could be more motivated and service minded.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and accommodating, yet reviews also note inconsistent front-desk responsiveness, slow or unattended check-in, and occasional billing or reservation problems.
Related guest reviews
4
Bruce
4 May 2024
·
Stayed 1 night
We arrived between 4:30 and 5:00 p.m. and no one was at the front desk or even in the lobby at all. It took 10 minutes before a maid appeared and went to get the check-in person. Then we were told that a room would not be ready for 30 to 60 minutes. We left and returned in about an hour and again, no one at the front desk for 5-10 minutes. Breakfast that was supposed to be available at 6:30 was not available before we left at 7:15.
We arrived between 4:30 and 5:00 p.m. and no one was at the front desk or even in the lobby at all. It took 10 minutes before a maid appeared and went to get the check-in person. Then we were told that a room would not be ready for 30 to 60 minutes. We left and returned in about an hour and again, no one at the front desk for 5-10 minutes. Breakfast that was supposed to be available at 6:30 was not available before we left at 7:15.
10
Mark
22 Jul 2023
·
Stayed 1 night
Great friendly staff. It was super busy but they worked their tails off and did a great job getting everyone taken care of.
Great friendly staff. It was super busy but they worked their tails off and did a great job getting everyone taken care of.
4
Carla
27 Jul 2024
·
Stayed 1 night
We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.
We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.
4
William
18 Aug 2025
·
Stayed 1 night
The people at the front desk seemed bothered by us checking in. Today the person was wearing over the ear headphones !!! We asked for a room overlooking the parking lot - not even sure they tried to find one. There is no free breakfast. We ate at the “Bistro “ last week. What a joke of a food service. Frozen hamburgers, canned tomatoes and all for $47 !!!! No bottled water available at the front desk vending and no one seems to care. The rooms were ok. Although room 317 the towel rack fell off the wall. This Courtyard is not up to the standards you expect from a Marriott property.
The people at the front desk seemed bothered by us checking in. Today the person was wearing over the ear headphones !!! We asked for a room overlooking the parking lot - not even sure they tried to find one. There is no free breakfast. We ate at the “Bistro “ last week. What a joke of a food service. Frozen hamburgers, canned tomatoes and all for $47 !!!! No bottled water available at the front desk vending and no one seems to care. The rooms were ok. Although room 317 the towel rack fell off the wall. This Courtyard is not up to the standards you expect from a Marriott property.
4
Jennifer R
10 Apr 2025
·
Stayed 1 night
Front desk clerk did not even look up at me as I was checking in. TV and blow dryer in room did not work. No soap in room. Coffee downstairs was cold and had grinds in it. Cleaning cart was parked by the elevator when I checked in and was still there when I checked out the next day, unmoved for 15 hours. Furniture was nice though, and the pady at the bar was nice. A glass of cheap wine, though, was $14
Front desk clerk did not even look up at me as I was checking in. TV and blow dryer in room did not work. No soap in room. Coffee downstairs was cold and had grinds in it. Cleaning cart was parked by the elevator when I checked in and was still there when I checked out the next day, unmoved for 15 hours. Furniture was nice though, and the pady at the bar was nice. A glass of cheap wine, though, was $14
6
Melody
20 May 2025
·
Stayed 1 night
The tv never worked. A young man came up to fix but he couldn’t figure it out either. He said he would let management know and possibly give us a credit towards our stay. Instead I see I was charged an extra 5.12 on my credit card and have no idea what for. No it won’t break me but I do not like being charged for no reason
The tv never worked. A young man came up to fix but he couldn’t figure it out either. He said he would let management know and possibly give us a credit towards our stay. Instead I see I was charged an extra 5.12 on my credit card and have no idea what for. No it won’t break me but I do not like being charged for no reason
10
Harry
14 Dec 2025
·
Stayed 5 nights
The staff was great...they accommodated our needs
The staff was great...they accommodated our needs
2
Christian
31 Aug 2024
·
Stayed 1 night
I booked the room through this application. In this application it says that all fees and taxes are included. You're at the hotel they took $20 off of my card. And it kept $7 for taxes and fees. They charged me for parking which they never told me about. And they charged me a restaurant tax And I didn't use the restaurant. I also never parked a vehicle there. I was dropped off by someone I work with. So basically this hotel stole from me. They did it on both of my stays. And since I'm supposed to keep booking this property Because it's what my company wants me to use. I guess I can look forward to them stealing for me every time I stay there. The person working the front desk told me that every single person complains about these fees being added. That's a regular thing. And that it's just their policy. Their policy is to steal from you? I was contacted by a salesperson who said I would be refunded. I replied to them but I never heard from them again. Because I want to know if I'm going to be refunded for the second stay. And for every other stay. Or do I need to start booking somewhere else.
I booked the room through this application. In this application it says that all fees and taxes are included. You're at the hotel they took $20 off of my card. And it kept $7 for taxes and fees. They charged me for parking which they never told me about. And they charged me a restaurant tax And I didn't use the restaurant. I also never parked a vehicle there. I was dropped off by someone I work with. So basically this hotel stole from me. They did it on both of my stays. And since I'm supposed to keep booking this property Because it's what my company wants me to use. I guess I can look forward to them stealing for me every time I stay there. The person working the front desk told me that every single person complains about these fees being added. That's a regular thing. And that it's just their policy. Their policy is to steal from you? I was contacted by a salesperson who said I would be refunded. I replied to them but I never heard from them again. Because I want to know if I'm going to be refunded for the second stay. And for every other stay. Or do I need to start booking somewhere else.
10
Leigh Ann
27 Jul 2025
·
Stayed 3 nights
I definitely recommend staying here!! The staff was absolutely fantastic and always greeting you as you left and coming in. This place was absolutely clean and very nice and rooms were outstanding. Thank you again Marriott Courtyard for making our trip amazing.
I definitely recommend staying here!! The staff was absolutely fantastic and always greeting you as you left and coming in. This place was absolutely clean and very nice and rooms were outstanding. Thank you again Marriott Courtyard for making our trip amazing.
8
Jim
2 Mar 2025
·
Stayed 1 night
Aside from no one at the front desk when we tried to check in, we'll probably stay there again
Aside from no one at the front desk when we tried to check in, we'll probably stay there again
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AI-generated summary based on recent guest reviews
Location
Convenient for Troy University and nearby shopping, with easy access around town.
Related guest reviews
6
Wade
9 Aug 2024
·
Stayed 2 nights
It appears to be undergoing renovations so that is a temporary negative. The location is ideal.
It appears to be undergoing renovations so that is a temporary negative. The location is ideal.
10
Martha
7 Sept 2025
·
Stayed 1 night
Helpful staff nice hotel. Convenient location.
Helpful staff nice hotel. Convenient location.
10
Becky
19 Jun 2024
·
Stayed 2 nights
It was accessible to Troy University!
It was accessible to Troy University!
10
lashonda charles
12 Feb 2023
·
Stayed 1 night
Hotel was very clean and around everything
Hotel was very clean and around everything
10
Garry
3 Jul 2025
·
Stayed 4 nights
I liked the property because it was near the University, shopping centers, and the staff was very user friendly. The only shortcoming was there wasn’t a continental breakfast. Overall, I would stay at this property again.
I liked the property because it was near the University, shopping centers, and the staff was very user friendly. The only shortcoming was there wasn’t a continental breakfast. Overall, I would stay at this property again.
8
Bonnie F
11 May 2023
·
Stayed 2 nights
It was easily accessible. I didn't like there was no breakfast included.
It was easily accessible. I didn't like there was no breakfast included.
6
Amy
4 Sept 2024
·
Stayed 1 night
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
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AI-generated summary based on recent guest reviews
Dining
No free breakfast and paid coffee are common; the Bistro’s hours can be limited or closed, and several guests found options slow, limited, or overpriced, though a few enjoyed their meals.
Related guest reviews
6
Toni
19 Dec 2024
·
Stayed 1 night
Did not realize it is under construction. Not really a big deal but for the price it was a bit much. Write up said there was a bar as well as a restaurant. There was neither. No breakfast. To be fair the clerk did say it was open on the weekend. So if you stay during the week you are out of luck. It was clean. Shower was lukewarm at best. Hopefully when construction is completed it will be better
Did not realize it is under construction. Not really a big deal but for the price it was a bit much. Write up said there was a bar as well as a restaurant. There was neither. No breakfast. To be fair the clerk did say it was open on the weekend. So if you stay during the week you are out of luck. It was clean. Shower was lukewarm at best. Hopefully when construction is completed it will be better
4
William
18 Aug 2025
·
Stayed 1 night
The check in people were like they were being bothered by us checking in. Today the person was wearing over the ear headphones !!! We asked for a room overlooking the parking lot - not even sure they tried to find one. There is no free breakfast. We ate at the “Bistro “ last week. What a joke of a food service. Frozen hamburgers, canned tomatoes and all for $47 !!!! No bottled water available at the front desk vending and no one seems to care. The rooms were ok. Although room 317 the towel rack fell off the wall. This Courtyard is not up to the standards you expect from a Marriott property.
The check in people were like they were being bothered by us checking in. Today the person was wearing over the ear headphones !!! We asked for a room overlooking the parking lot - not even sure they tried to find one. There is no free breakfast. We ate at the “Bistro “ last week. What a joke of a food service. Frozen hamburgers, canned tomatoes and all for $47 !!!! No bottled water available at the front desk vending and no one seems to care. The rooms were ok. Although room 317 the towel rack fell off the wall. This Courtyard is not up to the standards you expect from a Marriott property.
4
William
18 Aug 2025
·
Stayed 1 night
The people at the front desk seemed bothered by us checking in. Today the person was wearing over the ear headphones !!! We asked for a room overlooking the parking lot - not even sure they tried to find one. There is no free breakfast. We ate at the “Bistro “ last week. What a joke of a food service. Frozen hamburgers, canned tomatoes and all for $47 !!!! No bottled water available at the front desk vending and no one seems to care. The rooms were ok. Although room 317 the towel rack fell off the wall. This Courtyard is not up to the standards you expect from a Marriott property.
The people at the front desk seemed bothered by us checking in. Today the person was wearing over the ear headphones !!! We asked for a room overlooking the parking lot - not even sure they tried to find one. There is no free breakfast. We ate at the “Bistro “ last week. What a joke of a food service. Frozen hamburgers, canned tomatoes and all for $47 !!!! No bottled water available at the front desk vending and no one seems to care. The rooms were ok. Although room 317 the towel rack fell off the wall. This Courtyard is not up to the standards you expect from a Marriott property.
8
Carol
26 Feb 2024
·
Stayed 1 night
Food preparation was slow and tasted terrible
Food preparation was slow and tasted terrible
4
David
1 Dec 2022
·
Stayed 19,323 nights
There appeared to be pink mold around the soap dish and in the corners where the tile met the bathtub. The wifi was not working the whole time we were there. The computers in the business center also did not work. I went to get some coffee around 7:30 and there was no one at the bar or the front desk, although breakfast was supposed to be available starting at 7:00. I found a coffee pot on the bar which I turned around and pumped myself a cup of coffee. Then I did not know where to get cream. A desk clerk showed up and I asked him so he went and found the person who was supposed to be taking care of the bar. All she had to say was that I had to pay for the coffee, which I was prepared to do although I had to serve myself.
There appeared to be pink mold around the soap dish and in the corners where the tile met the bathtub. The wifi was not working the whole time we were there. The computers in the business center also did not work. I went to get some coffee around 7:30 and there was no one at the bar or the front desk, although breakfast was supposed to be available starting at 7:00. I found a coffee pot on the bar which I turned around and pumped myself a cup of coffee. Then I did not know where to get cream. A desk clerk showed up and I asked him so he went and found the person who was supposed to be taking care of the bar. All she had to say was that I had to pay for the coffee, which I was prepared to do although I had to serve myself.
6
beverly
29 Oct 2024
·
Stayed 1 night
Everything about the cleanliness was great. Couldn't get internet even after notifying front desk twice. Had to pay for coffee a d breakfast if we wanted it.
Everything about the cleanliness was great. Couldn't get internet even after notifying front desk twice. Had to pay for coffee a d breakfast if we wanted it.
10
Robert
31 Jan 2023
·
Stayed 1 night
We were sad we had to pay for coffee. Also no complimentary breakfast.
We were sad we had to pay for coffee. Also no complimentary breakfast.
10
Garry
3 Jul 2025
·
Stayed 4 nights
I liked the property because it was near the University, shopping centers, and the staff was very user friendly. The only shortcoming was there wasn’t a continental breakfast. Overall, I would stay at this property again.
I liked the property because it was near the University, shopping centers, and the staff was very user friendly. The only shortcoming was there wasn’t a continental breakfast. Overall, I would stay at this property again.
10
Mellodie
27 Jul 2025
·
Stayed 1 night
We actually liked everything about this property. The check in was very easy although we didn't expect to pay a $20.00 "incidental" fee. Hopefully this we will be refunded as there are no incidentals to be charged for. If there was something we didn't like was the prices of the restaurant breakfast items. We would have liked to have eaten there but went to a local cafe instead.
We actually liked everything about this property. The check in was very easy although we didn't expect to pay a $20.00 "incidental" fee. Hopefully this we will be refunded as there are no incidentals to be charged for. If there was something we didn't like was the prices of the restaurant breakfast items. We would have liked to have eaten there but went to a local cafe instead.
6
Amy
4 Sept 2024
·
Stayed 1 night
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
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AI-generated summary based on recent guest reviews
2
Mark
2 weeks ago
·
Stayed 1 night
Noisy? The upstairs occupant walking in the room kept us from sleeping. Noisy rooms. TV remote not functional?
Noisy? The upstairs occupant walking in the room kept us from sleeping. Noisy rooms. TV remote not functional?
8
Mario
2 weeks ago
·
Stayed 3 nights
Clean room, breakfast not included and there’s a parking fee which is ridiculous. It’s not like there’s a parking lot attendant or valet service.
Clean room, breakfast not included and there’s a parking fee which is ridiculous. It’s not like there’s a parking lot attendant or valet service.
10
Patricia
2 weeks ago
·
Stayed 2 nights
Great hotel in Troy, convenient to campus
Great hotel in Troy, convenient to campus
10
Alysha
3 weeks ago
·
Stayed 1 night
I’d definitely stay here again. Everything smelled so clean. The carpet in the room seemed clean. Good location too. The pool wasn’t working so that’s the only reason the amenities only got 3 stars.
I’d definitely stay here again. Everything smelled so clean. The carpet in the room seemed clean. Good location too. The pool wasn’t working so that’s the only reason the amenities only got 3 stars.
10
Jasmine
3 weeks ago
·
Stayed 1 night
Kaylee the receptionist was very helpful. Congratulations on your upcoming bundle as well. I really enjoyed my stay. They even had pizza delivered for the guests. Will stay again.
Kaylee the receptionist was very helpful. Congratulations on your upcoming bundle as well. I really enjoyed my stay. They even had pizza delivered for the guests. Will stay again.
FAQs about Courtyard by Marriott Troy
Is parking available at the property?
Self parking is available on-site for a fee of approximately USD 5.12 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee ranging from approximately USD 1 to 20 per person.
Are pets allowed at the property?
Pets are allowed, with a maximum of two pets permitted. There is a fee of USD 5 per pet, per night, plus a one-time cleaning fee of USD 50. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Troy's business district, within a 5-minute drive of Veterans Memorial Stadium and Troy University. It is approximately 2 miles from Trojan Arena and 2.5 miles from Johnson Center for the Arts.
Does the property have a swimming pool?
Yes, the property features a seasonal outdoor pool, which is open from March 1 to September 4. Specific operational hours are not provided.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds, and any requests for additional sleeping arrangements should be made in advance.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-09: 96.54529676322937USD
- 2026-11-10: 110.66391379585265USD
- 2026-11-11: 114.1479152141571USD
- 2026-11-12: 109.13627549743651USD
- 2026-11-13: 115.235029082489USD
- 2026-11-14: 114.1479152141571USD
- 2026-11-15: 102.18955990829467USD
- 2026-11-16: 110.3864688621521USD
- 2026-11-17: 120.50763880767822USD
- 2026-11-18: 120.50763880767822USD
- 2026-11-19: 120.50763880767822USD
- 2026-11-20: 268.7694127555847USD
- 2026-11-21: 234.08817095489502USD
- 2026-11-22: 120.50763880767822USD
- 2026-11-23: 111.73207807502746USD
- 2026-11-24: 119.78483999595642USD
- 2026-11-25: 117.40928250770568USD
- 2026-11-26: 121.79803475761413USD
- 2026-11-27: 121.13811296043396USD
- 2026-11-28: 117.40928250770568USD
- 2026-11-29: 113.74527283668517USD
- 2026-11-30: 102.263046295166USD
- 2026-12-01: 111.62578740615844USD
- 2026-12-02: 112.52810638809204USD
- 2026-12-03: 121.79803475761413USD
- 2026-12-04: 119.78483999595642USD
- 2026-12-05: 119.78483999595642USD
- 2026-12-06: 115.71870171852112USD
- 2026-12-07: 100.99372352142333USD
- 2026-12-08: 118.25723594894409USD
- 2026-12-09: 121.31205015182495USD
- 2026-12-10: 153.18649216461182USD
- 2026-12-11: 123.54065199203491USD
- 2026-12-12: 121.13811296043396USD
- 2026-12-13: 117.43102358627318USD
- 2026-12-14: 102.14607775115967USD
- 2026-12-15: 111.76711726112366USD
- 2026-12-16: 109.40805182380676USD
- 2026-12-17: 107.39687789497376USD
- 2026-12-18: 121.31205015182495USD
- 2026-12-19: 121.13811296043396USD
- 2026-12-20: 116.7650564163208USD
- 2026-12-21: 104.47251872634887USD
- 2026-12-22: 111.76711726112366USD
- 2026-12-23: 114.10442449417114USD
- 2026-12-24: 105.21176677474975USD
- 2026-12-25: 121.13811296043396USD
- 2026-12-26: 121.13811296043396USD
- 2026-12-27: 113.06079278297423USD
- 2026-12-28: 105.07043691978454USD
- 2026-12-29: 114.10442449417114USD
- 2026-12-30: 111.62578740615844USD
- 2026-12-31: 109.13627549743651USD
- 2027-01-01: 116.19170504226685USD
- 2027-01-02: 121.31205015182495USD
- 2027-01-03: 115.45245699386597USD
- 2027-01-04: 101.13505337638854USD
- 2027-01-05: 107.42948523139954USD
- 2027-01-06: 107.42948523139954USD
- 2027-01-07: 105.27418995819092USD
- 2027-01-08: 121.31205015182495USD
- 2027-01-09: 121.31205015182495USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- The seasonal pool will be open from March 01 to September 04.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 1 to 20 per person
- Self parking fee: USD 5.12 per day
- Pet fee: USD 5 per pet, per day plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Banquet facilities
Activities
Swimming pool
Pool outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Internet
Free wi-fi
Services
Dry cleaning
Banquet facilities
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite