AC Hotel by Marriott Boise Downtown

New hotel so it was clean. The rooms don’t have much storage or privacy though. Cubbies, instead of drawers, which leaves your stuff out in the open, which I don’t care for. There is no closet either, just an open rack to hang clothes on. Housekeeping doesn’t clean daily, which was frustrating. I had to request fresh towels and the trash to be taken out. Checkin was a long process and they couldn’t figure out how to do it and not charge my card again as I had paid through Hotels.com. Had to get multiple people involved to get it done. Then had to come back to get parking validated and that was also a lengthy process. I booked AC Hotels rather than Element and seemed to be looked down on for that choice. I booked a room with a bathtub intentionally and was given a room with a shower only. Not a great experience overall and won’t return.

Short stay but nice new property in great condition.

We had a confirmed booking, but the hotel was sold out when we tried to check in.

Excellent new facility with friendly staff, onsite parking and short walking distance to downtown shopping and restaurants

Loved it.