Name: Renaissance Dallas Addison
Address: 15201 Dallas Parkway, Addison, Texas, United States of America, Addison, Texas, US
Price range: US$149–US$737 per night
Rating: 8.35

What guests think

Across recent reviews of Renaissance Dallas Addison, guests frequently praise friendly, professional staff and spacious, clean rooms, while noting that this older, event-focused property shows its age and is undergoing renovations that affect some amenities and operations.

Common downsides include intermittent pool closures, lack of valet or bell service, parking frustrations, occasional HVAC and water issues, and musty or strong scents in some public areas. Food and drink feedback is mixed: several enjoyed the restaurant and bar, but others found breakfast options limited or pricey with waits and uneven service. The location is convenient for highways and many nearby restaurants. Overall, anticipate a convenient stay with tradeoffs from an aging, renovating property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: multiple reports of pool closures during renovations, no valet or bell service, limited or inconvenient parking, and occasional elevator or escalator issues. Some guests liked the lobby and restaurant/bar areas, and noted the gym and pool were OK when available.

Related guest reviews

6

Amber

7 Apr 2023

·

Stayed 1 night

This property did not have valet, parking was limited and no shuttle.

4

Susan

10 Jan 2023

·

Stayed 3 nights

I liked that the hotel was able to accommodate the conference we attended. I was disappointed with the following: 1)lighting in the rooms - very dull 2) phone in room was broken and was not repaired after mentioning to front desk 3) escalator was often broken 4) staffing in restaurant and lounge extremely inadequate for the size of conference - surely they know a 1,000 people are coming in advance 5) restaurants around did not know there was a conference and they were understaffed as well 6) staff were friendly and helpful but understaffed

4

Juanita

27 Jun 2023

·

Stayed 1 night

I enjoyed sitting outside of Starbucks under the large trees. It was quite pleasant. I HATED the fact that the BR floor was horribly HOT! Despite knowing the TAC was holding a GALA on Saturday night, with 400 people attending in formal wear, it was incredibly hot in the ballroom. The Proverb white wine tasted like pickle juice. The stores were not open, no manicurist or hair salon on site.

8

Scott

28 Oct 2023

·

Stayed 1 night

Hotel was nice. Great restaurant/bar. Room was nice. Television channels weren't great. Limited number of channels but the ones they did have, not all worked.

8

Annamarie

18 Jun 2024

·

Stayed 2 nights

Our only complaint was the pool was under construction

6

Robert

29 Apr 2025

·

Stayed 2 nights

Rooms are clean and large This is an event hotel and air line lay over hotel The coffee shop is fair to good There are no vending machines on sight Lots of restaurants within walking distance The gym is ok and pool ok No valee parking and limited bell hop

6

Bruce

16 Aug 2024

·

Stayed 2 nights

The main lobby, the restaurant, the bar area, all very nice. The room, nice and comfortable to be in. But... the bed was to firm for my taste, the pillows are down so no head support, very uncomfortable. The shower was clean but the water pressure was very poor. I would come here again, but I have to say all the main floor/lobby/bar area smelled musty. Like they have a mold problem that they can't find? I would give it a higher rating if they could get rid of the moldy part.

2

Jeff

3 Jun 2024

·

Stayed 1 night

Hotel pool is under construction and after check in we found out. Our grandson was devastated. No hot water. No valet parking. Under ground parking has water puddles everywhere

6

Prajakta

18 Sept 2025

·

Stayed 2 nights

The elevators made a noise which was scary, and the property itself is a bit old

4

Cynthia

16 Jun 2024

·

Stayed 2 nights

Booked to have a four star hotel with pool and spa. What a disappointment. Due to renovations no pool or spa. No valet. No bellman. Room mediocre. Hallways ugly and unappealing. Parking is miserable. . Lobby great but will never book again. Front desk not helpful when a package was left for us. Again. Do not set at here.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many describe rooms and common areas as very clean, but recurring notes mention missed housekeeping, bathrooms needing attention, and noticeable odors or musty/fragrant smells in parts of the hotel.

Related guest reviews

10

Nida

14 Apr 2024

·

Stayed 1 night

Very clean

10

Jerrille

1 Dec 2024

·

Stayed 1 night

Very nice quiet clean rooms

6

The Winsome

23 Jan 2023

·

Stayed 2 nights

The lobby was beautiful but there was a smell of gas. The bathroom shower area wasnt as clean as it could have been. Overall OK but not qorth the price per night.

6

Anibal

28 Jun 2023

·

Stayed 2 nights

Terrible service. Though I left the room mid-morning, it was never cleaned. Called housekeeping around 6pm and was told there was nobody to service the room. The shower drain was blocked and it was unblocked after I complained. How was it possible not to notice it when cleaning the shower enclosure?

10

Barbara

4 Jul 2025

·

Stayed 5 nights

Staff is friendly, courteous and helpful. Rooms were spacious, clean and comfortable

10

Dave

10 Jan 2026

·

Stayed 1 night

The room was comfortable and clean; staff at the front desk were friendly and efficient.. The Crystal Ballroom is very nice

2

Tasha

30 Sept 2024

·

Stayed 2 nights

Was disappointed , I thought I was reserving theRenaissance in Plano which was amazing. Addison..there was an odor in entire hotel. My room Smelled like plumbing issues, drainage issues shower was making loud noises at night, no bellhop, rooms average, hallways and doors are not in good condition. My door kept getting stuck and would not close all the way .Tried the bar once and service was not good. Would not recommend try the one in Plano

10

MICHELLE

21 Jul 2025

·

Stayed 1 night

Beautiful and clean!

6

Bruce

16 Aug 2024

·

Stayed 2 nights

The main lobby, the restaurant, the bar area, all very nice. The room, nice and comfortable to be in. But... the bed was to firm for my taste, the pillows are down so no head support, very uncomfortable. The shower was clean but the water pressure was very poor. I would come here again, but I have to say all the main floor/lobby/bar area smelled musty. Like they have a mold problem that they can't find? I would give it a higher rating if they could get rid of the moldy part.

2

jose manuel

1 Apr 2024

·

Stayed 2 nights

i was a terrible experience, I the phone, the shower dont work and the dont clean the room when we stay. the manager dont do nothing about it, and they charge even if they dont have the room ok

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with several guests praising beds. However, multiple reviews cite aging decor, thin walls or noise, inconsistent A/C or water temperature/pressure, and minor maintenance issues like phones, drains, curtains, or limited TV channels.

Related guest reviews

8

Laura Ann

1 Mar 2025

·

Stayed 1 night

Nice hotel, but a bit outdated for the price

10

Victoria

14 Nov 2023

·

Stayed 2 nights

The staff was super friendly here and the room was nice, updated and clean! The walls are super thin though so I could hear every step, bathroom trip , shower that the people around me took. Other than that, it was really really nice and I really enjoyed my stay!

8

David

26 Aug 2025

·

Stayed 1 night

Hotel has great bones but appears to be aging.

8

Scott

28 Oct 2023

·

Stayed 1 night

Hotel was nice. Great restaurant/bar. Room was nice. Television channels weren't great. Limited number of channels but the ones they did have, not all worked.

8

Giovanna

14 Apr 2024

·

Stayed 1 night

I liked how big and clean the property was. easy check in. The only thing i did not like the A/C did not really blast any cold air.

6

Brittany

16 Oct 2023

·

Stayed 2 nights

We went for a business convention. Room was very clean. Beds were super comfortable. However, we did not get coffee replenished or toilet paper when the house keepers cleaned the room. I am very thankful it was close to surrounding restaurants because the food was entirely overpriced and a ridiculously long wait.

4

Alan

11 Jan 2026

·

Stayed 1 night

Luke warm water in the shower. WiFi is extra if you book online with your 'discounter' app. When we arrived the room was freezing. The A/C was set to 63F in the middle of January. Once upon a time, the hotel was probably beautiful and well appointed, but now it has been 'updated' with the same GRAY, BLACK, AND UGLY format. I've removed carpet from my trashed apartments that looked better. Price point is fine: It's $300/night, but it's Addison. Expect to pay more in the area. Next time I'll book a mile away at a nicer place, and pay less. PS: Staff was cordial.

6

Bruce

16 Aug 2024

·

Stayed 2 nights

The main lobby, the restaurant, the bar area, all very nice. The room, nice and comfortable to be in. But... the bed was to firm for my taste, the pillows are down so no head support, very uncomfortable. The shower was clean but the water pressure was very poor. I would come here again, but I have to say all the main floor/lobby/bar area smelled musty. Like they have a mold problem that they can't find? I would give it a higher rating if they could get rid of the moldy part.

8

Viraal

28 Jul 2023

·

Stayed 2 nights

We (my family and I) arrived late Friday evening and stayed here for 2 nights. The Check in process was smooth and quick. The room was nice and clean. A couple of issues : (1) The shower curtains in the bath tub are not adequate and the water comes out to the floor. (2) The Breakfast is not buffet style. It is a-la-carte and you can only have 1 dish from the menu and a coffee. This should have been specified on the website.

10

Nkeiruka

12 Aug 2025

·

Stayed 1 night

I loved how spacious the rooms were

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, professional, and accommodating at the front desk, with standout staff noted by name. A few guests reported slow or unhelpful responses, especially during busy events or with third-party bookings.

Related guest reviews

10

John

21 Oct 2023

·

Stayed 1 night

We had a great experience staying here for the fair. We were a little late on check out and they worked with us. It was only 20 minutes from downtown!

10

Barbara

4 Jul 2025

·

Stayed 2 nights

Staff was the best - friendly and helpful. Rooms were spacious, clean and comfortable

6

Anibal

28 Jun 2023

·

Stayed 2 nights

Terrible service. Though I left the room mid-morning, it was never cleaned. Called housekeeping around 6pm and was told there was nobody to service the room. The shower drain was blocked and it was unblocked after I complained. How was it possible not to notice it when cleaning the shower enclosure?

10

Barbara

4 Jul 2025

·

Stayed 5 nights

Staff is friendly, courteous and helpful. Rooms were spacious, clean and comfortable

10

Robert

18 Jun 2025

·

Stayed 1 night

Amazing as always when my wife and I stay at the Renaissance in Addison. It’s our go to hotel when we come to visit because of the great food, clean and spacious rooms and wonderful service. I will like to give a special shout out to Arthur from the front desk he is so kind and professional. I have been going to the hotel for years now and he knows my wife and I by name and always treats us the best. Arthur even took my in room service for me because they were busy that night to make sure I got my food before it closed. I appreciate Arthur and the whole staff! Thank you!

10

Dave

10 Jan 2026

·

Stayed 1 night

The room was comfortable and clean; staff at the front desk were friendly and efficient.. The Crystal Ballroom is very nice

10

RICHARD

9 Sept 2025

·

Stayed 1 night

Super nice place....staff was great

10

Christian

10 Sept 2024

·

Stayed 1 night

Amazing and very friendly staff Made us feel very welcomed

4

Cynthia

16 Jun 2024

·

Stayed 2 nights

Booked to have a four star hotel with pool and spa. What a disappointment. Due to renovations no pool or spa. No valet. No bellman. Room mediocre. Hallways ugly and unappealing. Parking is miserable. . Lobby great but will never book again. Front desk not helpful when a package was left for us. Again. Do not set at here.

10

Doneica

9 Mar 2025

·

Stayed 1 night

The guy who checked me in was very nice, informative, he gets 10 stars. Thank you!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for highway access and near many restaurants; several guests found it quiet. One reviewer felt the location was not great.

Related guest reviews

10

John

21 Oct 2023

·

Stayed 1 night

We had a great experience staying here for the fair. We were a little late on check out and they worked with us. It was only 20 minutes from downtown!

10

Jaleesa

17 Sept 2024

·

Stayed 1 night

The front desk staff was very friendly and professional it was close to a lot of food options as well!

8

Wolfram

9 Jun 2024

·

Stayed 5 nights

Big ok hotel. Location not great but room was very nice with coffee refrigerator and decent view.

10

Emily

29 Feb 2024

·

Stayed 1 night

Staff was very kind and helpful during check in. Hotel is very nice inside and in a convenient location. Room was very nice.

6

Brittany

16 Oct 2023

·

Stayed 2 nights

We went for a business convention. Room was very clean. Beds were super comfortable. However, we did not get coffee replenished or toilet paper when the house keepers cleaned the room. I am very thankful it was close to surrounding restaurants because the food was entirely overpriced and a ridiculously long wait.

10

Janet

4 Mar 2024

·

Stayed 1 night

Excellent accommodations, convenient location.

6

Robert

29 Apr 2025

·

Stayed 2 nights

Rooms are clean and large This is an event hotel and air line lay over hotel The coffee shop is fair to good There are no vending machines on sight Lots of restaurants within walking distance The gym is ok and pool ok No valee parking and limited bell hop

10

Shannon

9 Oct 2023

·

Stayed 2 nights

Hotel was centrally located with easy highway access. Lots of really great restaurants around the hotel. Appreciate they hosted the OU/Texas Red River Rivalry Pep Rally! So much fun.

10

michael

2 Dec 2024

·

Stayed 1 night

It was quite And conveniently located

10

EARLANDA

26 May 2024

·

Stayed 2 nights

Beautiful hotel, great area.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining feedback is inconsistent: some enjoyed the restaurant and bar, while others found breakfast limited to a single a la carte item, experienced long waits or high prices, or had poor bar service or wine quality.

Related guest reviews

10

Rose

25 May 2024

·

Stayed 1 night

Staff were so friendly, I thought I saw breakfast and shuttle on my booking only to find out none was available.

4

Juanita

27 Jun 2023

·

Stayed 1 night

I enjoyed sitting outside of Starbucks under the large trees. It was quite pleasant. I HATED the fact that the BR floor was horribly HOT! Despite knowing the TAC was holding a GALA on Saturday night, with 400 people attending in formal wear, it was incredibly hot in the ballroom. The Proverb white wine tasted like pickle juice. The stores were not open, no manicurist or hair salon on site.

8

Scott

28 Oct 2023

·

Stayed 1 night

Hotel was nice. Great restaurant/bar. Room was nice. Television channels weren't great. Limited number of channels but the ones they did have, not all worked.

6

Brittany

16 Oct 2023

·

Stayed 2 nights

We went for a business convention. Room was very clean. Beds were super comfortable. However, we did not get coffee replenished or toilet paper when the house keepers cleaned the room. I am very thankful it was close to surrounding restaurants because the food was entirely overpriced and a ridiculously long wait.

10

Robert

18 Jun 2025

·

Stayed 1 night

Amazing as always when my wife and I stay at the Renaissance in Addison. It’s our go to hotel when we come to visit because of the great food, clean and spacious rooms and wonderful service. I will like to give a special shout out to Arthur from the front desk he is so kind and professional. I have been going to the hotel for years now and he knows my wife and I by name and always treats us the best. Arthur even took my in room service for me because they were busy that night to make sure I got my food before it closed. I appreciate Arthur and the whole staff! Thank you!

6

Robert

29 Apr 2025

·

Stayed 2 nights

Rooms are clean and large This is an event hotel and air line lay over hotel The coffee shop is fair to good There are no vending machines on sight Lots of restaurants within walking distance The gym is ok and pool ok No valee parking and limited bell hop

2

Tasha

30 Sept 2024

·

Stayed 2 nights

Was disappointed , I thought I was reserving theRenaissance in Plano which was amazing. Addison..there was an odor in entire hotel. My room Smelled like plumbing issues, drainage issues shower was making loud noises at night, no bellhop, rooms average, hallways and doors are not in good condition. My door kept getting stuck and would not close all the way .Tried the bar once and service was not good. Would not recommend try the one in Plano

6

Bruce

16 Aug 2024

·

Stayed 2 nights

The main lobby, the restaurant, the bar area, all very nice. The room, nice and comfortable to be in. But... the bed was to firm for my taste, the pillows are down so no head support, very uncomfortable. The shower was clean but the water pressure was very poor. I would come here again, but I have to say all the main floor/lobby/bar area smelled musty. Like they have a mold problem that they can't find? I would give it a higher rating if they could get rid of the moldy part.

6

Scott

27 Apr 2025

·

Stayed 3 nights

Disappointed with only one breakfast restaurant

8

Viraal

28 Jul 2023

·

Stayed 2 nights

We (my family and I) arrived late Friday evening and stayed here for 2 nights. The Check in process was smooth and quick. The room was nice and clean. A couple of issues : (1) The shower curtains in the bath tub are not adequate and the water comes out to the floor. (2) The Breakfast is not buffet style. It is a-la-carte and you can only have 1 dish from the menu and a coffee. This should have been specified on the website.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$208
February	US$230
March	US$251
April	US$226
May	US$223
June	US$256
July	US$231
August	US$186
September	US$238
October	US$264
November	US$212
December	US$179

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $368	18 $199	19 $156
20 $214	21 $228	22	23 $373	24 $214	25 $152	26 $149
27 $211	28 $206	29 $221	30 $241

Su	Mo	Tu	We	Th	Fr	Sa
				1 $248	2 $252	3 $303
4 $727	5 $737	6	7	8 $727	9	10
11 $202	12 $236	13 $294	14 $310	15 $238	16 $166	17 $164
18 $266	19 $264	20 $288	21	22	23 $255	24 $277
25 $266	26 $294	27 $303	28 $303	29 $294	30 $270	31 $279

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds, Bathtub (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Room, 1 King Bed, Bathtub (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Deluxe Room, 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Dallas Addison

Have a question?

Prices for upcoming dates