Name: Candlewood Suites ABILENE by IHG
Address: 3050 Catclaw Dr, Abilene, Texas, United States of America, Abilene, Texas, US
Price range: $133–$302 per night
Rating: 7.48

What guests think

Reviews of Candlewood Suites ABILENE by IHG describe a mixed stay, with many appreciating friendly staff and a convenient location near restaurants, while recurring complaints cite dated rooms, cleanliness problems in hallways and rooms, and occasional maintenance or equipment failures.

Some guests encountered operational issues such as rushed checkout, language barriers, cancellations, or being moved to another hotel. Guests noted free self-service laundry; reported issues included an elevator out of service, limited accessible parking, and dim parking-lot lighting at night, plus occasional safety lapses in hallways. Expect a practical, kitchen-equipped stay, but upkeep and reliability vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests noted free self-service laundry. Reports included an elevator out of service, limited accessible parking, dim parking-lot lighting at night, and occasional safety lapses in hallways.

Related guest reviews

6

Eva

Jul 31, 2024

·

Stayed 3 nights

Commode didn’t flush correctly. Elevator didn’t work our second day of stay.

4

Kenneth

Jul 30, 2023

·

Stayed 2 nights

We arrived an hour early hoping we could check in somewhat early because we had a 3:30 appointment. The front desk clerk went to see if our room was ready and returned 50 minutes later allowing us to check in. The laminate floor was gritty. Countertops sticky. The toilet was very low making in very difficult for a 6’2” man. The recliner wouldn’t recline. No one was ever at the front desk, even to check out. There were only 2 handicapped spaces in the whole parking lot.

2

MaLesa

Aug 28, 2023

·

Stayed 1 night

The parking lot was unsafe for a single woman. No lights were on in the parking lot at 9:00 p.m. The TV did not work. I have attached pictures for you to see the condition of the room.

2

Tom

Jun 21, 2025

·

Stayed 1 night

Property needs updating. Dirty towels in hall. Floors fight. Kitchen film of grease. Overcharged by $45 Language barrier at front desk

8

Elaine

Jun 3, 2025

·

Stayed 1 night

The guy at check-in was great, the ladies on the morning shift appeared to be a little scattered. I had my cat in the travel bag and one of the ladies headed straight to me with the cleaning cart and wouldn’t move, my cat was scared. The mop on one of the cleaning carts was hanging over the edge into the hallway causing a bit of a safety issue. I’m not a picky person by any means, but basic safety precautions should be taken and common courtesy to the guests should be a priority.

8

Amanda

Jul 13, 2024

·

Stayed 5 nights

The washer and dryer os free of charge :-)

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Cleanliness

Cleanliness feedback is inconsistent, with multiple reports of odors, dirty common areas, stained or dusty linens and surfaces, and gritty floors. Others noted acceptable or clean rooms.

Related guest reviews

4

Isaac

Apr 18, 2025

·

Stayed 1 night

Disappointed with the cleanliness—hallways and elevator were dirty, and our room had dust and stained sheets.

10

Patricia

Jul 16, 2023

·

Stayed 1 night

There was a clump of women’s hair in one of the beds. I don’t know if the sheets had not been change from the prior reservation or it came from the dryer like that. Either way the clump should have been noticed when the sheets were changed.

4

edgar

Jul 29, 2025

·

Stayed 1 night

Old and dated hotel. The smell in the room and hallways was terrible

4

Kenneth

Jul 30, 2023

·

Stayed 2 nights

We arrived an hour early hoping we could check in somewhat early because we had a 3:30 appointment. The front desk clerk went to see if our room was ready and returned 50 minutes later allowing us to check in. The laminate floor was gritty. Countertops sticky. The toilet was very low making in very difficult for a 6’2” man. The recliner wouldn’t recline. No one was ever at the front desk, even to check out. There were only 2 handicapped spaces in the whole parking lot.

2

Kimberley

Jun 3, 2025

·

Stayed 3 nights

Dirty and smelly. Walk across the carpet with your bare feet and feel the need to wipe them off to get in bed. Our stay was supposed to be 3 nights. We rented a different hotel for the third night. We should have left on the first night. We didn't sleep very much during the nights we stayed.

2

Tom

Jun 21, 2025

·

Stayed 1 night

Property needs updating. Dirty towels in hall. Floors fight. Kitchen film of grease. Overcharged by $45 Language barrier at front desk

6

joseph

Mar 12, 2023

·

Stayed 1 night

Good location for me, surprisingly quiet considering hotel was near capacity. Shower was VERY good with excellent water pressure and good temperature regulation. Not always the case in hotels I've stayed at before. Hallway carpets worn and not too clean, missing ceiling time in hallway, and room smelled of stale smoke (cigar?)

10

Michael

Feb 28, 2025

·

Stayed 2 nights

Clean rooms, comfortable beds

10

Eric

Mar 3, 2024

·

Stayed 1 night

Older property but clean and comfortable

2

Kimberly

May 3, 2024

·

Stayed 1 night

This was the worst hotel ever. Nothing like the picyures or reviews on hotels.com. First time purchasing a hotel by a third pary and will never do it again. The hotel did not habe breakfast like it said, it was dirty, the the person stepped in. I went to the room, turned around and went back to the front desk desk to turn back in my key. The front desk guy was not surprised at all. Do not stay at the Candlewood Suites in Abilene Texas.

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Rooms

Rooms feel dated, with recurring maintenance problems such as misaligned drawers, broken thermostats, plumbing issues, noisy appliances, and nonworking TVs or recliners. Some guests liked the suite layout and beds, and a few noted strong showers.

Related guest reviews

6

Eva

Jul 31, 2024

·

Stayed 3 nights

Commode didn’t flush correctly. Elevator didn’t work our second day of stay.

4

Kenneth

Jul 30, 2023

·

Stayed 2 nights

We arrived an hour early hoping we could check in somewhat early because we had a 3:30 appointment. The front desk clerk went to see if our room was ready and returned 50 minutes later allowing us to check in. The laminate floor was gritty. Countertops sticky. The toilet was very low making in very difficult for a 6’2” man. The recliner wouldn’t recline. No one was ever at the front desk, even to check out. There were only 2 handicapped spaces in the whole parking lot.

2

MaLesa

Aug 28, 2023

·

Stayed 1 night

The parking lot was unsafe for a single woman. No lights were on in the parking lot at 9:00 p.m. The TV did not work. I have attached pictures for you to see the condition of the room.

10

Deborah

Apr 6, 2024

·

Stayed 1 night

Room was very clean and comfortable, except for really annoying bright parking lot lights that kept the room lit all night, even with the dark curtains closed. Other than that, everything was fine.

10

Michael

Feb 28, 2025

·

Stayed 2 nights

Clean rooms, comfortable beds

2

Brice

Aug 27, 2025

·

Stayed 2 nights

Booked through Hotels.com which gave us a 12 checkout but front desk came knocking on the door at 11saying check out was 11 and I was till getting thing together..I felt rushed. The shower curtain was ripped, something wasn’t level and all the drawers kept opening. Cable went out and all the desk could say was “it’s not every room”

10

Chris

Apr 6, 2024

·

Stayed 1 night

The suite rooms are nice

4

Connie

Jul 7, 2025

·

Stayed 1 night

The television and all the lights were on, I think the room had been given to someone else that moved to another room. 2 microwaves so there was not counter space, no coffee left in the room. 3 mismatched chairs. This room seemed to be forgotten and not used much. We enjoyed Candlewood in Lake Jackson, TX but this one was a disappointment

4

Sally

Apr 12, 2023

·

Stayed 2 nights

Refrigerator was terribly noisy. Air conditioner unit was noisy. The tv volume was maxed however you couldn’t hear it and hardly hear it at all if the refrigerator was running or the a/c was running. All 4 drawers in the kitchen would fall open because they weren’t level. The staff was wonderful.

8

Zandra

Feb 2, 2025

·

Stayed 1 night

Room need to be worked on, chipping paint, drains not draining in the bathroom, toilet seal broken, beds very hard. Thermostat in the room was broken and not even showing a display.

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Service

Staff are frequently described as friendly and helpful. However, several guests reported operational problems, including canceled or changed reservations, overbooking or relocation, rushed checkout or an unattended front desk, language barriers, and billing concerns.

Related guest reviews

10

Jessica

Oct 15, 2024

·

Stayed 1 night

Wonderful staff at this hotel. Clean property and safe area. Many restaurants were walkable, as well as the Walmart.

10

Amy

Mar 24, 2024

·

Stayed 1 night

The staff couldn't have been any nicer !!

6

robin

Nov 1, 2025

·

Stayed 1 night

I reservatiin got cancel. There was no riom.

2

takiya

Mar 14, 2025

·

Stayed 1 night

They cancelled my booking

10

Patrick

Feb 9, 2024

·

Stayed 1 night

Had an issue with my booking but the desk ladies helped me out. Nice rooms if your staying for more than a day or two.

2

Brice

Aug 27, 2025

·

Stayed 2 nights

Booked through Hotels.com which gave us a 12 checkout but front desk came knocking on the door at 11saying check out was 11 and I was till getting thing together..I felt rushed. The shower curtain was ripped, something wasn’t level and all the drawers kept opening. Cable went out and all the desk could say was “it’s not every room”

2

Glenn

Mar 14, 2025

·

Stayed 1 night

Showed up at 830 in the evening for a suite with my wife who was having surgery the next morning. We needed the room for her to prepare Found out they had overbooked and moved us to another hotel. The new room was not a studio. I had already prepaid.

8

Kevin

Feb 21, 2024

·

Stayed 1 night

No issues, quick check in, quite room, good night stay,

10

Angela

Jan 13, 2024

·

Excellent service. Coffee was great. Staff very friendly

10

Kaytlyn

Jul 24, 2023

·

Stayed 1 night

Erin at the front desk was so nice and helpful! After a long trip, the room Was clean and comfortable! I’d stay there again!

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Location

Convenient for dining and shopping, with some describing the area as central or quiet. Drawbacks included poor exterior signage and parking-lot lights not being on at night, which affected perceived safety.

Related guest reviews

10

Jessica

Oct 15, 2024

·

Stayed 1 night

Wonderful staff at this hotel. Clean property and safe area. Many restaurants were walkable, as well as the Walmart.

10

Angela

Nov 30, 2023

·

Stayed 1 night

This is our second stay here and the staff were wonderful and the area is centrally located, quiet and clean

2

MaLesa

Aug 28, 2023

·

Stayed 1 night

The parking lot was unsafe for a single woman. No lights were on in the parking lot at 9:00 p.m. The TV did not work. I have attached pictures for you to see the condition of the room.

10

Helen Ann

Dec 22, 2023

·

Stayed 1 night

Signage pointing out the hotel could be better.

6

joseph

Mar 12, 2023

·

Stayed 1 night

Good location for me, surprisingly quiet considering hotel was near capacity. Shower was VERY good with excellent water pressure and good temperature regulation. Not always the case in hotels I've stayed at before. Hallway carpets worn and not too clean, missing ceiling time in hallway, and room smelled of stale smoke (cigar?)

10

Ephraim

Oct 16, 2023

·

Stayed 1 night

affordable and convenient location

10

Gaven

Dec 17, 2024

·

Stayed 10 nights

It’s nice. It’s right next to a lot of food options a lot of other things to do in the area.

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Dining

No breakfast is provided, which disappointed some guests, though the free coffee was appreciated. A few found the in-room kitchens useful for cooking.

Related guest reviews

8

scott

Sep 5, 2023

·

Stayed 2 nights

Was visiting relative and working… The property was nice enough but look like it needed updates. Staff was very nice and helpful. Would probably stay again. I thought that breakfast was included. I was disappointed with that.

8

Robert

Sep 2, 2023

·

Stayed 2 nights

Plenty of dining options very clean, nice refrigerator and stove if you want to cook!

2

Kimberly

May 3, 2024

·

Stayed 1 night

This was the worst hotel ever. Nothing like the picyures or reviews on hotels.com. First time purchasing a hotel by a third pary and will never do it again. The hotel did not habe breakfast like it said, it was dirty, the the person stepped in. I went to the room, turned around and went back to the front desk desk to turn back in my key. The front desk guy was not surprised at all. Do not stay at the Candlewood Suites in Abilene Texas.

10

Angela

Jan 13, 2024

·

Excellent service. Coffee was great. Staff very friendly

8

Joyce

Mar 16, 2025

·

Stayed 2 nights

It's great for the price. We were disappointed that there's no breakfast served. No major complaints.

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Month	Average price
January	$184
February	$227
March	$252
April	$239
May	$199
June	$198
July	$179
August	$166
September	$163
October	$176
November	$192
December	$174

Su	Mo	Tu	We	Th	Fr	Sa
				1 $211	2 $183	3 $168
4 $155	5 $240	6 $266	7 $240	8 $236	9 $230	10 $211
11 $177	12 $247	13 $278	14 $261	15 $244	16 $239	17 $223
18 $208	19 $245	20 $293	21 $296	22 $276	23 $235	24 $227
25 $222	26 $271	27 $302	28 $267	29	30	31 $195

Candlewood Suites ABILENE by IHG

Prices for Candlewood Suites ABILENE by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Suite, 1 Bedroom

Studio Suite, 1 King Bed

Studio Suite, 2 Double Beds

Studio Suite, 1 King Bed, Roll-In Shower (Mobility Accessible)

Studio Suite, 1 Queen Bed

Studio Suite

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Guest reviews of Candlewood Suites ABILENE by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites ABILENE by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $241
20 $133	21 $214	22 $223	23 $230	24 $198	25 $203	26 $179
27 $143	28 $245	29 $249	30 $266