Name: Residence Inn by Marriott Birmingham Downtown UAB
Address: 821 20th Street South, Five Points South, Birmingham, Alabama, United States of America, Birmingham, Jefferson County, US
Price range: US$115–US$317 per night
Rating: 8.45

What guests think

At Residence Inn by Marriott Birmingham Downtown UAB, guests consistently praise friendly, helpful staff and spacious suite-style rooms with kitchens, while recurring complaints focus on paid, limited parking and a mix of maintenance and cleanliness inconsistencies.

Breakfast is often described as tasty with good variety, though a few guests found it average or bland. The location is convenient for UAB and walkable dining, while some comments note the surrounding area can feel less polished. Facilities feedback is mixed, with occasional pool closures, slow elevators, dated laundry, and spotty Wi‑Fi appearing in reviews. Best suited to visitors who value a simple, central base over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is paid and limited, and several guests struggled to find a spot or felt the lot lacked security. Reviews also mention occasional pool closures, slow elevators, dated or understocked laundry and gym areas, spotty Wi‑Fi, and only one ice machine.

Related guest reviews

8

Christine

28 Dec 2024

·

Stayed 2 nights

Perfect for a few days stay. The folks who work here are, without a doubt, friendly and efficient. Out of their control, though, is that the $23/night parking fee does not guarantee a spot in their lot, which is pretty frustrating.

10

Dawn

10 Nov 2025

·

Stayed 1 night

Breakfast was fresh, parking was a bit congested, not really a good layout for parking, rooms were emasculate.

8

Billie Johnson

19 Jun 2025

·

Stayed 4 nights

Stayed at the property for one week. The property was excellent with the exception of the laundry facilities. The washer and dryer were dated and had brown worn stains in the washer drum the trash had not been emptied, and it smelled the rooms were clean. The bedding was clean. The staff was great however they do charge for parking.

8

Carrie

24 Nov 2025

·

Stayed 1 night

Had to pay $25 extra to park there. Should have been included in price of room.

10

Kevin

17 Nov 2024

·

Stayed 2 nights

Not enough parking.

8

Marcus

29 Nov 2024

·

Stayed 2 nights

Stayed here several times. Wireless connection was inconsistent and frustrating but a good stay overall

6

Wayne

5 Oct 2025

·

Stayed 2 nights

The room was clean. The door to the room was crooked, hard to shut. There is only one ice machine in the hotel that is on the sixth floor. Elevators were slow. The front desk crew could have been friendlier. The breakfast crew were super nice.

10

Kyleigh

28 Jul 2025

·

Stayed 1 night

Parking was scare, but everything else was great.

10

Wendy

22 Feb 2024

·

Stayed 1 night

The staff at the front desk were friendly and efficient. The hotel was clean and comfortable. My only critism was regarding the gym. There were no towels, no cups for water, and nothing to sanitize the equipment with. Otherwise a perfect stay!

8

Richard

27 Jun 2025

·

Stayed 2 nights

I did not like the $25.00 per night parking fee. Also the 3 or 4 handicapp parking spots are taken up by, I believe hotel employees. No transport from hotel to UAB and no one to assist handicapped persons. If your handicapped and needed any of the above amenities stay at the Hilton across the road from the Residence Inn downtown at UAB. Also don’t expect a discount for UAB.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean or immaculate spaces, yet others report missed housekeeping and issues like hair in bathrooms, odors, mold, and dusty surfaces.

Related guest reviews

10

Anjanette

17 Oct 2025

·

Stayed 2 nights

Staff was extremely friendly and helpful. Property was immaculate. Breakfast was great and area was clean. Food was fresh and fully stocked. Rooms were very clean and adequately stocked with all necessities.

2

Bonnie

30 Jan 2024

·

Under construction to say the least! Mouse feces in the cabinet. Cold water in the shower. The cable boxes and wires all fell out under the tv and were hanging above the fireplace. There was salt on the counter as if someone just ate there. No we’re to park because the lot is covered in construction materials. Nowhere to eat because that also was under construction. It was horrible.

4

MANU RAJ

13 Jun 2023

·

Stayed 2 nights

Our room was generally clean, but unfortunately, human hair from the previous occupants was still there in the bathtub and walls, even on the shower gel bottles. The floor mat near the kitchen was torn and unsafe. The elevator floor and lobby were full of water from people coming back from the pool, and there was no one to clean it. It was slippery and dangerous for everyone, especially elderly people. On Monday morning, at 7.20 am, the food items, coffee, bread, etc., were over or not refilled on time. Overall the experience was quite unpleasant. Above all these, we had to pay $54 for parking in an open and unsafe parking area for two days. Next time, we will try the Hilton across the road.

6

Margo

13 Feb 2023

·

Stayed 2 nights

There were dirty dishes in the dishwasher that had not been washed prior to our arrival. There was a note on the cabinet that stated: Dishes are washed but not sanitized, but the dishes in the cabinets looked dirty like they only been wiped down. Corners of bathroom were dirty. Bed sheets were stained with blood. While checking in, a smoke detector or air freshener of some kind fell and broke in the lobby. It nearly hit a lady behind me. The front desk clerk didn't even look up. In fact, the lady and her guests behind me proceeded to grab chairs from the lobby to create a barrier to prevent anyone from slipping. At that point, the Clerk finally looked up and said - someone will be coming to clean that up. Very disconnected from the guests.

2

Amy

3 Dec 2022

·

Stayed 19,327 nights

All the rooms had mold or air quality issues. Air filters didn’t fit vents. No bed bug covers on mattress. No fresh air or ability to open windows. Elevator was disgusting and dirty. Overall stale and not fresh and clean. Not Marriott quality.

8

Rene Claire

14 Jul 2024

·

Stayed 2 nights

The pool was closed when we got there, but they offered us free parking instead to compensate for our disappointment. That’s nice. Breakfast was included but nothing special. The room itself was nice - we had a sitting area and full kitchen. We were rather disappointed to learn they do not clean your room during the stay.

4

Carol

7 Nov 2024

·

Stayed 1 night

Not so good AC in room not working In general- appearance of walls not good Shower had hair in it ! Disappointing for a Marriott Front desk and maintenance staff very helpful as well as breakfast staff.

10

Dicky

13 Oct 2025

·

Stayed 1 night

Clean and safe night’s rest

8

Steve

2 Jun 2025

·

Stayed 1 night

Property is convenient and nice. Room was good, but there were no bath towels and ran out of bath tissue no extras in room. Bathroom wasn't cleaned well.

6

Kristin

19 Aug 2025

·

Stayed 1 night

Extremely run down. Cleanliness was not great.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with full kitchens and appreciated layouts. Comfort and upkeep vary: some note hard mattresses, street noise, and maintenance issues (doors, AC odors, worn fittings) plus inconsistent streaming/TV and Wi‑Fi.

Related guest reviews

10

Tracey

30 Oct 2023

·

Stayed 1 night

Room was spacious and clean. Bed could’ve been a little more comfortable but okay.

6

Andrew

13 May 2024

·

Stayed 2 nights

First of all, the picture of the hotel on here is photo-shopped to look like it is a freee standing building with no other building in sight. It is surrounded by buildings and sits in the middle of the city. Deceptive photo. The hotel has been remodeled and is nice and modern on the inside, but our room had a wall with a 2'x2' hole cut in the drywall that had been screwed back in place but not taped/spackled. The refridgerator door was had multiple dents in it like someone had thrown a fit and beat on it. The interior door frames were cocked and the doors were hard to open and close and swung open on their own when not closed tightly. The door frames on the stairwells in the hall did not close on their own and did not seal, which is a fire hazzard. The breakfast was ok, but very bland. Suasage was like flavored cardboard and the scrambled eggs where not fresh (powdered). After all that complaining, I have to say the STAFF WAS AWESOME!! Every staff member we came into contact with was polite, engageing and helpful. Good people!

10

Dylan

2 Jun 2025

·

Stayed 1 night

Simply blown away at how nice our room is. The room is very cozy, and the renovations in the room is very, very nice. And the kitchenette with full size fridge and microwave is a huge plus. Definitely coming back when I visit Birmingham.

6

Tekla

13 Sept 2023

·

Stayed 1 night

It was an average hotel. Nothing special. The room looked a bit worn, particularly the bathroom the bottom of the tub appears to be cracked slightly and there were multiple scuff marks on the vanity.

10

Milagro

20 Jun 2025

·

Stayed 1 night

Very nice hotel. Love that rooms are big and have that home feeling

8

Shelli

23 Jul 2023

·

Stayed 1 night

Our suite was lovely. The full kitchen was very nice, especially for those needing to stay for several days! The fireplace was a pretty touch.

8

Marcus

29 Nov 2024

·

Stayed 2 nights

Stayed here several times. Wireless connection was inconsistent and frustrating but a good stay overall

6

Amanda

12 Feb 2025

·

Stayed 4 nights

The room was nice, but it is so noisy from the street that I had 4 nights of interrupted sleep even with white noise on max volume. Breakfast was below average, but the room was great. Someone was smoking weed in their room the whole time I was there, so my room smelled like weed. Hotel seemed to be apologetic about it, but they obviously can't control it to some degree. So, it was a mixed bag. Because of noise alone, I probably won't stay here again. The staff was very friendly, however.

10

Millie

27 Jul 2023

·

Stayed 1 night

Our room was on a high floor away from the elevator. It was clean and quiet. The room was clean and the bed was comfortable.

6

James

23 Aug 2025

·

Stayed 1 night

The beds are too hard. I’ve slept on sleeper sofas that were more comfortable.

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Service

Service is widely praised as friendly, attentive, and helpful across front desk and breakfast teams. A few guests reported rude interactions or reservation mishandling.

Related guest reviews

10

Anjanette

17 Oct 2025

·

Stayed 2 nights

Staff was extremely friendly and helpful. Property was immaculate. Breakfast was great and area was clean. Food was fresh and fully stocked. Rooms were very clean and adequately stocked with all necessities.

10

Farren

16 Sept 2025

·

Stayed 1 night

Front desk was extremely helpful! Always a great stay.

10

Doug

6 May 2025

·

Stayed 1 night

The staff team was incredibly friendly and welcoming. They made check-in and check-out very easy. The team managing the breakfast also did a great job taking care of people.

10

Antronette

27 May 2025

·

Stayed 2 nights

The Experience start from check-in with Debra it was extremely busy, she was cool, calm, professional, patience and understanding. She thank you for waiting patiently and was still able to tell what time the breakfast, where the elevator, and etc with a Smile. Ms. Luchelle, omg was holding down Saturday with people coming and going for hours, assistant with a Smile, while giving Good advice to one of the guest as they were having a conversation. She great every guest that was enter and leaving...welcome to Sweet Home Alabama. My check-out process was a wonderful experiences with KeKe, you felt like this is the Best hotel and it was, she made sure everything was good and when I expressed 1 problem, she took care of the issue. She as well offered a warm welcome introduction. Hotel clean from entrance to elevator to your room. Outside was clean too. Front receptionist team ladies are Amazing!

10

Jenni

16 Nov 2025

·

Stayed 1 night

This is the friendliest staff I have ever encountered. There are usually one or two that stand out on a stay. Not here. Every staff member was so greeting, happy, helpful and patient!!! Definitely would recommend.

10

Jonathan

30 Jun 2025

·

Stayed 1 night

Great and easy check in. Even called to check on me after my check in to make sure everything was fine in the room.

10

Jane

23 Jan 2023

·

Stayed 6 nights

Kiki and her front desk staff are amazing!!!

2

Misty

27 Apr 2025

·

Stayed 1 night

They cancelled my reservation made through Expedia and wouldn’t accommodate us. Very rude

10

Nagee-ullah

23 May 2025

·

Stayed 1 night

Outstanding customer service.

10

paul

26 Jun 2025

·

Stayed 1 night

Great location with lots of good food options within walking distance. The staff is outstanding!

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Location

Very convenient for UAB hospitals and campus, with many restaurants within walking distance. Some guests felt nearby streets or the parking area seemed less secure or appealing.

Related guest reviews

10

JUN

19 Oct 2024

·

Stayed 2 nights

I've been staying in this hotel every time I come to UAB. It has clean rooms, friendly staff, and a very convenient location to get around UAB area. Definitely will recommend it to others!

10

Cynthea

7 Mar 2023

·

Stayed 1 night

Great place to stay in downtown Birmingham. Safe and walkable, close to good food and drinks!

10

Coletta

17 Mar 2025

·

Stayed 1 night

Last minute decision to find a place near Iron City entertainment hall. Great walkable, safe location.

10

Larry

11 Apr 2023

·

Stayed 5 nights

This is a great hotel in a great location.

10

John

30 May 2023

·

Stayed 2 nights

I spent two nights in Birmingham, and being unfamiliar with the city, wanted to be in an accessible and safe area. This Residence Inn is right in the middle of the UAB Campus, and several restaurants are within walking distance. It has a small pool, which I did not use, but which kids seem to enjoy. It had an adequate workout room. The great thing is how large and spacious the suites are. It’s like having your own apartment within the city. The front desk staff and the breakfast room staff were all exceptionally nice and helpful.

10

Ashley

21 Jan 2025

·

This is where I usually stay when traveling to Birmingham to visit my daughter at UAB. The hotel is clean, rooms are big, staff is friendly, and the breakfast is good. Parking lot feels unsafe due to the surrounding area.

10

Michael Joseph

18 Sept 2024

·

Stayed 5 nights

Enjoyed my 5 days here...the area has many food options. Everything is close by and within walking distance

8

randie

5 Oct 2025

·

Stayed 1 night

Great hotel/clean room/great location

10

Darriel

8 Dec 2023

·

Stayed 8 nights

I like the convenience and its closeness to UAB Hospital.

10

paul

26 Jun 2025

·

Stayed 1 night

Great location with lots of good food options within walking distance. The staff is outstanding!

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Dining

Complimentary breakfast is frequently praised for hot items and variety. A minority of reviews found it average or bland.

Related guest reviews

10

Anjanette

17 Oct 2025

·

Stayed 2 nights

Staff was extremely friendly and helpful. Property was immaculate. Breakfast was great and area was clean. Food was fresh and fully stocked. Rooms were very clean and adequately stocked with all necessities.

8

Robert S

22 Jun 2023

·

Stayed 1 night

Excellent but for our bed. My wife found the mattress to be uncomfortable, in need or replacement. Our room was spacious and well equipped. It even had a dish washer. We picked up dinner from a restaurant two blocks away and ate in our room. The free breakfast buffet was very good. The staff was extremely friendly and helpful.

4

Mohit

30 Jul 2024

·

Stayed 1 night

Not good as other experience in Residence Inn. Breakfast was very disappointing. Though staff was helpful.

10

Alice

17 Nov 2025

·

Stayed 1 night

Nice spacious room. Great breakfast. Friendly service

10

Bobby

22 Mar 2024

·

Stayed 1 night

front office staff was very polite and helpful with any of our needs. The breakfast was so filling and had lots of choices for anyone's taste! very easy to navigate.

8

Dicky

29 Jul 2025

·

Stayed 1 night

Food served for breakfast was sub par from last hotel we stayed. Not good at all.

10

Doug

6 May 2025

·

Stayed 1 night

The staff team was incredibly friendly and welcoming. They made check-in and check-out very easy. The team managing the breakfast also did a great job taking care of people.

8

Susan

7 Mar 2024

·

Stayed 3 nights

There was a shooting in the hotel two weeks before I arrived but mostly it seemed safe inside. Supposedly it was recently renovated, but I saw no signs of that. The accommodations were good, for the most part, although the kitchen lacked any cups or dishes. Weird light switches that sometimes flick down and sometimes up. Had to keep fiddling with the thermostat to find a comfortable temperature that was neither too cold nor too hot. The breakfast buffet is horrible. Inedible, really. Still, a decent value for the money.

10

Jennifer

31 Jan 2023

·

Stayed 2 nights

Great location. Delicious breakfast, wonderful staff! Perfect weekend.

10

Tamika

14 Jun 2025

·

Stayed 2 nights

Everything was nice! Breakfast was great! Team Members were helpful…

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$125
February	US$149
March	US$164
April	US$190
May	US$168
June	US$165
July	US$173
August	US$175
September	US$173
October	US$216
November	US$141
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2	3 $150
4 $115	5 $123	6 $153	7 $153	8 $212	9	10
11	12 $168	13 $123	14 $122	15 $122	16 $139	17 $145
18 $129	19 $124	20 $129	21 $122	22 $124	23 $317	24
25 $126	26 $186	27 $206	28 $144	29 $146	30 $291	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $158	18 $189	19 $177
20 $167	21 $176	22 $196	23 $215	24 $225	25	26
27 $148	28 $157	29 $189	30 $126

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom, Fireplace

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Birmingham Downtown UAB

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Prices for upcoming dates