Name: Comfort Suites Old Town Spring
Address: 323 East Louetta Road, Spring, Texas, United States of America, Spring, Texas, US
Price range: US$90–US$110 per night
Rating: 8.18

What guests think

Across recent stays at Comfort Suites Old Town Spring, travellers often highlight friendly staff, spacious rooms, and a convenient location near shops and attractions, while noting uneven cleanliness, noise from thin walls, and varying breakfast quality and restocking.

Several reviews also mention air-conditioning that struggles to cool, frequent elevator outages, and periodic pool closures. Some guests raised concerns about parking-lot break-ins, affecting the sense of security. Expect friendly service and good value if you prioritize space and location over consistently maintained amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests repeatedly reported elevator outages and several instances of the pool being closed. Some reviews also mentioned the gym’s availability varying and concerns about parking lot security.

Related guest reviews

4

Jackie

5 Oct 2025

·

Stayed 1 night

Elevator is slow and buttons hardly work. Hallway walls need updated or painted. A/C unit in room doesn’t get cold enough. Water pressure is low and water doesn’t get hot. Only one wall outlet by bed. Did not feel safe in elevator.

6

gerlinde

15 Apr 2024

·

Stayed 2 nights

The elevators were not working. We were promised on arrival that they will be repaired next day. They were not. We were also advised that we could switch to another hotel but, as we arrived by Uber and had lots of equipment that was not an option. The elevator problem make this stay almost unbearable.

2

Jesse

27 May 2024

·

Stayed 1 night

Truck was stolen from the parking lot

2

Ricardo

16 Apr 2024

·

Stayed 1 night

Upon arrival to the hotel I was told the elevator didn’t work and we were put in a room on the 3rd floor. I explained I recently had surgery and could not climb stairs. I asked for a cancellation and was told I would still have to pay the $115 cancellation fee.

6

Juan

16 Jul 2024

·

Stayed 2 nights

2 days stay due to power outage. Kids were stoked to go swimming but the pool was closed.. pissed me off! There were cockroaches in the stairs and hall. Front desk lady was nice, but the guy on Thursday night said the pool would be open on Friday and it wasn’t. So, obviously communication in their team is poor. Room was ok.

8

Kathleen

20 Apr 2025

·

Stayed 1 night

The front desk staff was friendly and the hotel was quiet. The room was clean and spacious. We utilized the gym and it had a treadmill, elliptical, bike and weights station. The breakfast had both hot and cold items. It is close to shopping and restaurants. Six Flags Hurricane Harbor is right behind it.

6

Charles

7 Jan 2026

·

Stayed 4 nights

The gym was not open for part of our stay. For breakfast, there were no knives. Also, one morning there was also no yogurt, milk, and knives. When we asked about these items, the lady didn't know for sure when they would have any. The pool was closed also. Hopefully their cameras work because when we checked in the lady at the desk mentioned that a car at their location was busted in (window was busted) the week before.

8

Jacob

4 Oct 2025

·

Stayed 2 nights

Gym could use updated equipment

4

David

11 Jun 2024

·

Stayed 3 nights

We were lied too in reference to the elevator not working came back a month later still broken so we stay next door at best Western

10

Stephanie

11 Jun 2025

·

Stayed 2 nights

NOT PET FRIENDLY! Despite the website saying they are, they are not. Room was nice. Per the norm for the cost. Breakfast was decent. Pool was closed half our visit.

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Cleanliness

Cleanliness is inconsistent: while many guests found rooms and public areas clean, several reports cite pests (roaches or bedbugs), dirty carpets, odors, and housekeeping misses such as hair on linens or incomplete restocking.

Related guest reviews

8

Michael

12 Jan 2026

·

Stayed 1 night

Clean bathroom and room. Breakfast did not have the best eggs. Only offered pork sausage meat.

8

Wyatt

8 Jan 2025

·

Stayed 7 nights

My stay was near perfect the only problems I had were house keeping and finding bedbugs on the couch. House keeping could've been better if they actually refilled and replaced all our necessities, it was pretty mediocre. Cleanliness could obviously be better, especially with the findings of bedbugs.

2

Julia

24 Jan 2025

·

Stayed 1 night

The area felt very unsafe. Seat was parked out front when we came back from dinner. The cockroaches were terrible we saw at least 7, the front staff was courteous and gave us a new room which was a little better. There were only a few and some dead ones. Needless to say we didn’t get much sleep. Wouldn’t stay again

10

Susan

24 Oct 2025

·

Stayed 1 night

Very clean, from the entrance to the room and the breakfast area. Also very friendly staff.

8

Michelle

11 Jan 2026

·

Stayed 2 nights

The room was spacious and nice, but the tub had some bugs...

6

Peggie

9 Feb 2025

·

The room was not tended to in quite some time. There were dead bugs in the tub. Thick dried spill on the carpet with many stains that seemed unattended for some time. We only dressed there and slept there. It was disappointing when we realized how the room was. I informed the employee at checkout. She said that she would have the manager call me. It never happened.

4

April

5 Dec 2024

·

Stayed 1 night

The clerk was very nice and accommodating, however, the room I was given had a very strong oder to it and the refrigerator did not cool. I asked to be moved to another room and the room did not have an oder. When I went to get in the bed, there was black hair on top of the white sheets. It was late and I was exhausted after a long drive and did not want to go back to the desk to ask for yet another room so I slept on the other side of the bed but did not sleep well considering. It was also noisy as I was on the main street side of the building. After checking out of my room and having breakfast, I went to use the public restroom on the first floor and there was no toilet paper on either roll and there was black hair in the sink. I booked this hotel after reading reviews on Hotels.com but did not feel this hotel was clean and will not be staying here again on my next business trip to Houston

2

Candice

30 Sept 2024

·

Stayed 1 night

Room definitely was smoked in prior to, I have asthmatic children and asked for a different room, they asked me to wait for a later time. Refrigerator was not functioning and smelled like something died in it, they did bring a new one but at that point was already grossed out. We stayed out of the room as much as possible.

8

Rose

4 Jun 2025

·

Stayed 4 nights

Customer Friendly. Room was clean but smelled musty

6

Jill

2 Oct 2024

·

Stayed 4 nights

The carpet was really dirty in the room and hallways. Other than that the room was pretty good

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Rooms

Rooms are spacious and generally comfortable, but multiple guests reported weak air-conditioning, thin walls or noise, and occasional in-room issues like squeaky beds, dim bathroom lighting, or malfunctioning fridges/microwaves.

Related guest reviews

8

rosario

25 Apr 2025

·

Stayed 1 night

Everything good except horrible pillows and curtains cant block light from parking lot.

10

Alicia

30 Aug 2025

·

Stayed 3 nights

My stay here was good. Only thing I wasn’t satisfied with is the lighting in the restroom. Very dim lighting

8

MICHELLE

8 Feb 2024

·

Stayed 1 night

The room was clean, and everything was in good repair. The walls were pretty thin, though. I could hear it when our neighbor turned on the tv before 5 AM, and voices in the hallway were loud and clear. Lilly, at the reception desk, is a treasure. You should treat her well, and ensure that she never leaves.

6

Christopher

2 Jul 2025

·

Stayed 1 night

Walls are too thin, heard every step made by upstairs occupant. Street traffic loud. Staff very nice.

8

Sharon

15 Apr 2025

·

Stayed 4 nights

The only issue we had was the bed squeaked whenever you moved it was quite noisy especially sharing with other family trying to sleep you couldn’t even roll over without the bed creaking loud. Otherwise I would definitely stay there again

8

Michelle

11 Jan 2026

·

Stayed 2 nights

The room was spacious and nice, but the tub had some bugs...

10

Annisa

14 Jul 2024

·

Stayed 1 night

Rooms were big and vlesn

8

Valerie

28 Jun 2024

·

Stayed 2 nights

Hotel was nice for the price. Rooms are big and were clean. Fridge didn’t work and they keep the hallways very hot but the rooms were cool. Was great for the price and for our needs for the weekend. Check in was easy and quick.

6

monique

21 Jun 2024

·

The room was big. My refrigerator wasn’t getting cold. The hallways were hot it stayed on 78. The staff wanted to switch my room, but when I went to check the other room out. That refrigerator wasn’t getting cold either

6

Ishmael

25 Aug 2025

·

Stayed 1 night

Clean hotel with nice front desk assistance. Pool was clean. Room very spacious and clean. We could not get the room feel cooler than 75 - 76 degrees it felt like. The thermostat read 68 but it never felt like 74 or under. Microwave in room was broken and the phone to front desk didn't work, so had to go downstairs to use the microwave. Trying get out of bed can be noisy to the point of waking others in the room. Little things, but it's these little things that makes it worth paying a little more to have a good experience. When you don't, it spoils some of the experience.

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Service

Service is widely praised as friendly and accommodating, with multiple shout-outs to front-desk staff and helpful support during disruptions. A few guests reported rude interactions, rough or delayed check-ins, and difficulties with refunds or reservations.

Related guest reviews

10

KENECHUKWU

18 Jan 2026

·

Stayed 1 night

Staff are the best... this is my second time.

10

Tammy

4 Jun 2025

·

Stayed 1 night

Nancy was so kind and helpful when we checked in. She went above and beyond to help me in a difficult situation. Lily was absolutely awesome!! The situation Nancy helped me with Lily helped complete it. I am so grateful for these their help. The hotel was clean and rooms were great.

8

Noe

3 Jun 2025

·

Stayed 1 night

It was a good experience although we did had a rough check in with front desk.

10

Alicia

28 Sept 2025

·

Stayed 5 nights

The staff were good at meeting your needs. Ask for something and they took care of it without hesitation

10

Keyaira

1 Oct 2024

·

Stayed 7 nights

Everyone on staff was absolutely amazing!

4

Fattu

21 Jul 2023

·

Do not change your reservation here. Management is MIA and impossible to contact. You will be charged original booking instead of changed rate. Incompetent staff who apparently can't do anything without the missing manager.

2

Jenny

6 Jun 2024

·

Stayed 2 nights

In the incident to complete a refund, as a customer I faced challenges with the checkout process and seeking assistance from a representative. Despite the lack of support in checking out early and obtaining a refund, they were redirected to Expedia for help. However, I felt down when Expedia indicated that they could only be reached via email for resolution, leading to a sense of disappointment and dissatisfaction with the customer service experience.

10

Sharea

7 Aug 2025

·

Stayed 2 nights

Staff was helpful and very accommodating.

8

Fatima

17 Jun 2025

·

Stayed 8 nights

Want to thank you the receptionist Lily who went above and beyond to give us a very good service.

8

Latesha

30 Nov 2023

·

Stayed 2 nights

One of the staff members at the front desk was very rude when I first arrived. I almost didn't even want to stay. The room was comfortable, but the guests nearby were loud the whole time. I don't think I'll be going back.

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Location

Convenient to shops, restaurants, freeway access, Old Town Spring, and Six Flags Hurricane Harbor; many found the area quiet. However, several reviews noted parking-lot break-ins and some guests felt the area was unsafe.

Related guest reviews

6

Ryan Todd

14 Apr 2024

·

Stayed 4 nights

Trucks are stollen from here very often. Elevator was broken, room wasn’t that clean and my bed wasn’t made each day. Also, the stairs were dirty.

10

Sara

19 May 2025

·

Stayed 2 nights

Nice room for the price! I loved having so much space and found it to be a good pick. I specifically chose it based on its proximity to Old Town Spring, which is a cute, quaint place to shop.

2

Corrin

10 Nov 2025

·

Stayed 2 nights

My room had 2 roaches in the bathroom in the parking lot they had someone come up to us and said they were breaking into people cars so watch your vehicle. I just didn’t feel safe.

2

Jesse

27 May 2024

·

Stayed 1 night

Truck was stolen from the parking lot

8

Fatima

10 Sept 2025

·

Stayed 3 nights

Close to highway, shopping and restaurants. A family attraction very close. Convenient for families with children.

8

Kathleen

20 Apr 2025

·

Stayed 1 night

The front desk staff was friendly and the hotel was quiet. The room was clean and spacious. We utilized the gym and it had a treadmill, elliptical, bike and weights station. The breakfast had both hot and cold items. It is close to shopping and restaurants. Six Flags Hurricane Harbor is right behind it.

8

Tammy

24 Aug 2024

·

Stayed 1 night

Convenient location.

8

Ana Karina

6 Oct 2025

·

Stayed 3 nights

It is a great option, it has food options, markets and shops nearby

8

Kathy

9 Jan 2024

·

Stayed 1 night

This is a great place to stay. The area is quiet, parking convenient and the freeway is easily accessible. The property is nice and the Roma clean.

8

Barry

12 Jul 2024

·

Stayed 1 night

Location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some guests enjoyed a varied hot selection and accommodating staff, while others found poor-quality eggs and meats, missing items, and slow or insufficient restocking across multi-day stays.

Related guest reviews

8

Michael

12 Jan 2026

·

Stayed 1 night

Clean bathroom and room. Breakfast did not have the best eggs. Only offered pork sausage meat.

10

Kevin

20 Jul 2024

·

Stayed 1 night

The breakfast was great with waffles, eggs, sausage, cereal, fruit juice options.

6

Tracy

13 Mar 2025

·

Stayed 2 nights

Our room was fine but the ice maker was broken and apparently had been for some time. Breakfast was a joke! I don’t expect much from included hotel breakfast buffets but this was beyond terrible. Disgusting egg patties, flavorless sausage, biscuits that could be deadly weapons, one tiny container of yogurt in a mini fridge, no sugar free options for syrup or jams, no butter or margarine even offered.

10

Eleanor

6 Nov 2025

·

Stayed 1 night

Excellent room and good hot water. Nice breakfast

8

Tracy

29 Mar 2025

·

Stayed 2 nights

We enjoy the location, the property, and the rooms. The breakfast buffet needs more options. No sugar free syrup for waffles, no sugar free jam for toast. The eggs are pretty much inedible.

10

Lucero

16 Apr 2025

·

Stayed 2 nights

I had a wonderful stay at Comfort Suites this past weekend! The staff were very friendly and provided awesome customer service throughout my visit. The entire hotel was spotless, including the fitness facility and pool, which made my stay even more enjoyable. I was impressed with the variety of breakfast options each morning. The location is also fantastic, with plenty to do in the surrounding area. Overall, it was a great experience and I would definitely recommend Comfort Suites to anyone looking for a comfortable and enjoyable stay.

10

juan

24 Feb 2025

·

Stayed 1 night

Great overall experience. We stayed the night while we were at a high school Dance competition. What really made me right this was that breakfast ends at 9 or 930, we checked out around 10. The cleaning lady was already cleaning the breakfast area. She noticed we walked in and still offered us what was left. It was still hot, waffle maker still hot, juice machine cold and ready. Other places usually kick us out once they have started cleaning, but not here. So thank you to the lady who let my kids, my wife and myself have breakfast after hrs. Checked out 2-23-2025. If ever around the area, we will be sure to get a room here again!!

6

Charles

7 Jan 2026

·

Stayed 4 nights

The gym was not open for part of our stay. For breakfast, there were no knives. Also, one morning there was also no yogurt, milk, and knives. When we asked about these items, the lady didn't know for sure when they would have any. The pool was closed also. Hopefully their cameras work because when we checked in the lady at the desk mentioned that a car at their location was busted in (window was busted) the week before.

10

Cassandra

30 Jan 2025

·

Stayed 6 nights

The breakfast is awesome and the staff are great

8

Robin

2 Apr 2024

·

Stayed 4 nights

The hotel was clean, beds were comfortable the only disappointment was breakfast. We stayed a Saturday-Wednesday, and the breakfast served was the same everyday. It was a fairly good selection on Sunday with oranges, bananas, muffins, honey buns, biscuits, gravy, egg patty, sausage patty waffles, oatmeal, yogurt and cereal. By Monday the pastry selection was only muffins, fruit choice was only oranges and there were two yogurts in the fridge. By Tuesday they never restocked the yogurts and still only oranges and muffins along with the same hot breakfast the previous days. If you plan on staying more than a few days and don’t mind eating the same thing for breakfast then you probably would have no complaints. However, my family and I would have preferred more of a variety with more fruit and yogurt options and different hot options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$80
February	US$84
March	US$84
April	US$86
May	US$89
June	US$115
July	US$94
August	US$102
September	US$91
October	US$88
November	US$91
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $104	3 $109
4 $90	5 $96	6 $96	7 $94	8 $90	9 $98	10 $104
11 $90	12 $96	13 $98	14 $94	15 $94	16 $103	17 $108
18 $90	19 $94	20 $100	21 $95	22 $91	23 $96	24 $110
25 $99	26 $102	27 $100	28 $102	29 $91	30 $100	31 $100

Comfort Suites Old Town Spring

Prices for Comfort Suites Old Town Spring

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible

Studio Suite

Suite, Multiple Beds, Accessible

Suite

Guest reviews of Comfort Suites Old Town Spring

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Old Town Spring

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $102
20 $97	21 $97	22 $97	23 $97	24 $96	25 $96	26 $98
27 $93	28 $91	29 $93	30 $92