Hotel Colonial Playa del Carmen
Avg. for September
Prices for Hotel Colonial Playa del Carmen
Select dates to see prices and availability
Avg. for September
Monthly average prices
Nightly prices at Hotel Colonial Playa del Carmen average $27 in June, the cheapest month, and $47 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $39 |
| February | $40 |
| March | $37 |
| April | $34 |
| May | $31 |
| June | $27 |
| July | $33 |
| August | $31 |
| September | $31 |
| October | $28 |
| November | $31 |
| December | $47 |
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Sep · $31
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Most expensive: December (~$47)
Cheapest: June (~$27)
About this property
Amenities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This Colonial aparthotel also features tour/ticket assistance and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Dining
Cooked-to-order breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.
Rooms
Make yourself at home in one of the 130 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and ceiling fans.
Location
A stay at Hotel Colonial Playa del Carmen places you in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. This aparthotel is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course.
What's nearby
Mercado Playa del Carmen(0.2 miles)
Quinta Avenida(0.2 miles)
Central Square(0.2 miles)
Chabad Playa del Carmen(0.2 miles)
Riviera Gran Casino(0.3 miles)
Playa del Carmen Main Beach(0.3 miles)
Founders Park(0.3 miles)
Calle 12(0.3 miles)
3D Museum of Wonders(0.3 miles)
Plaza Paraiso(0.4 miles)
Frida Kahlo Museum(0.4 miles)
Paseo del Carmen(0.4 miles)
Portal Maya(0.4 miles)
Nuestra Senora del Carmen Catholic Church(0.4 miles)
Playacar Beach(0.4 miles)
Cozumel Intl. Airport (CZM)(20.8 miles)
Cancun Intl. Airport (CUN)(35 miles)
Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Pool Outdoor
Luggage Storage
Location
Mercado Playa del Carmen (0.2 miles)
Quinta Avenida (0.2 miles)
Central Square (0.2 miles)
Chabad Playa del Carmen (0.2 miles)
Riviera Gran Casino (0.3 miles)
Playa del Carmen Main Beach (0.3 miles)
Room options
19
Junior Suite
Room details
Sleeps 3
484 ft²
12
Double Room
Room details
Sleeps 2
323 ft²
15
Standard Double Room
Room details
Sleeps 4
431 ft²
14
Suite
Room details
Sleeps 5
538 ft²
15
Standard Room
Room details
Sleeps 2
323 ft²
12
Deluxe Double Room
Room details
Sleeps 2
377 ft²
12
Deluxe Room
Room details
Sleeps 2
377 ft²
5
Deluxe Twin Room
Room details
Sleeps 2
377 ft²
Guest reviews of Hotel Colonial Playa del Carmen
Based on 1,363 verified reviews
Who stays here?
Business
4%
Couple
32%
Family
31%
Group
23%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Colonial Playa del Carmen, travelers consistently praise the central, walkable location near Quinta Avenida and the beach, the attractive courtyard pool, and generally friendly staff, describing solid value for straightforward stays.
Read moreWas this helpful?
What guests think
At Hotel Colonial Playa del Carmen, travelers consistently praise the central, walkable location near Quinta Avenida and the beach, the attractive courtyard pool, and generally friendly staff, describing solid value for straightforward stays.
Reviews repeatedly note drawbacks such as the lack of onsite parking, elevator outages or construction, patchy Wi-Fi, and late-night noise from the pool or courtyard. Cleanliness and maintenance feel inconsistent, with some spotless rooms but others reporting worn linens, bathroom issues, weak or unreliable hot water, and occasional pests. Dining is convenient next door and nearby, though breakfast service can open late or feel disorganized. Expect a budget-friendly, central base with simple comforts and some trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
The courtyard pool is a highlight and generally enjoyable, though periods of maintenance, crowding, or noise are mentioned; some cite loose tiles and towel-for-ID rules. There is no onsite parking, and the elevator has been out or under construction.
Related guest reviews
Francisco
Apr 9, 2024
·
Stayed 3 nights
Jose
Feb 8, 2025
·
Stayed 10 nights
Cristina
Sep 10, 2025
·
Stayed 4 nights
Christine
Dec 1, 2024
·
Stayed 3 nights
Gary
Apr 24, 2025
·
Stayed 6 nights
PORFIRIO MARTINEZ
Dec 17, 2024
·
Stayed 2 nights
Dolores
May 16, 2025
·
Stayed 1 night
Jim
May 27, 2024
·
Stayed 5 nights
Ivan
Jul 4, 2025
·
Stayed 1 night
Roberto Alejandro
Sep 27, 2024
·
Stayed 5 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness gets mixed feedback: many note tidy rooms and well-kept common areas, while others report inconsistent housekeeping, worn towels or linens, bathroom grime, and occasional pests. Maintenance issues like murky water or weak hot water also appear.
Related guest reviews
Leonard
Dec 16, 2023
·
Stayed 2 nights
Yolanda
Jun 15, 2024
·
Stayed 2 nights
Rolando
Mar 28, 2025
·
Stayed 1 night
RUBEN
Dec 28, 2022
·
Stayed 19,353 nights
Aura Milena
Dec 9, 2023
·
Stayed 6 nights
Anna
Apr 30, 2025
·
Stayed 7 nights
Ron
Oct 15, 2025
·
Stayed 1 night
José Israel
Sep 18, 2023
·
Stayed 1 night
Chance
Jan 21, 2025
·
Stayed 2 nights
KAREN ESTEFANIA
Oct 1, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic but generally comfortable, with effective A/C and some spacious layouts; decor can feel dated and some beds are hard. Wi-Fi is variable and courtyard noise can disrupt sleep in certain rooms.
Related guest reviews
Marcos
Jul 16, 2025
·
Stayed 1 night
Ixchel
Feb 15, 2024
·
Stayed 2 nights
Barbara
Jun 27, 2024
·
Stayed 6 nights
Laurence
May 25, 2024
·
Stayed 3 nights
Ivan
Jul 4, 2025
·
Stayed 1 night
Tomasz
Feb 15, 2024
·
Stayed 6 nights
Sofia
Jan 7, 2025
·
Stayed 8 nights
Dywayne
Sep 19, 2024
·
Stayed 14 nights
anthony
Apr 27, 2025
·
Stayed 10 nights
Rommy
Jul 10, 2025
·
Stayed 6 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and helpful, with some accommodating 24-hour reception support. However, reviews also mention poor pre-arrival communication, brusque front-desk service, strict towel or ID policies, and a few serious complaints.
Related guest reviews
Elana
Mar 23, 2025
·
Stayed 8 nights
Jose
Feb 8, 2025
·
Stayed 10 nights
MARY
Feb 26, 2025
·
Stayed 3 nights
Steven
Sep 29, 2023
·
Johnny
Jan 18, 2024
·
Stayed 7 nights
Jose Alejandro
Nov 25, 2024
·
Zohra
Jun 16, 2022
·
Stayed 3 nights
LETICIA
Mar 22, 2025
·
Stayed 1 night
Chance
Jan 21, 2025
·
Stayed 2 nights
Isabel
Oct 10, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central and walkable—near Quinta Avenida, the beach, ADO stations, shops, and restaurants—with several guests noting a safe feel. Some report occasional street or courtyard noise depending on room and time.
Related guest reviews
Patricia
Mar 31, 2025
·
Stayed 7 nights
Kenneth
Mar 9, 2025
·
Stayed 10 nights
ARTURO DE JESUS OROZCO
Nov 22, 2024
·
Stayed 6 nights
James
May 1, 2025
·
Stayed 9 nights
Adriana
Jul 15, 2025
·
Stayed 4 nights
Chris
Nov 15, 2023
·
Stayed 7 nights
Mario
Oct 5, 2023
·
Stayed 3 nights
EDUARDO
Nov 27, 2024
·
Stayed 1 night
Arthur
May 24, 2024
·
Stayed 1 night
GRACIELA
Jun 16, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Guests like the restaurant next door and numerous nearby options. Breakfast service is cited as opening late or being disorganized, so some suggest eating elsewhere or not prepaying.
Related guest reviews
Yuliia
May 24, 2025
·
Stayed 11 nights
Ulises
Aug 9, 2023
·
Stayed 2 nights
Elana
Mar 23, 2025
·
Stayed 8 nights
Kevin
Jul 11, 2025
·
Stayed 6 nights
JOSÉ DE JESÚS NARVÁEZ
Jan 31, 2025
·
Stayed 7 nights
Ana Guadalupe
Jan 2, 2025
·
Stayed 3 nights
Chris
Nov 15, 2023
·
Stayed 7 nights
Tomasz
Feb 15, 2024
·
Stayed 6 nights
anthony
Apr 27, 2025
·
Stayed 10 nights
Francis
Jan 31, 2025
·
Stayed 8 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Marlin
Oct 31, 2025
·
Stayed 1 night
Ron
Oct 15, 2025
·
Stayed 1 night
ronald
Aug 17, 2025
·
Stayed 1 night
MARIA ELENA
Jul 29, 2025
·
Stayed 10 nights
Esme
Jul 26, 2025
·
Stayed 3 nights
FAQs about Hotel Colonial Playa del Carmen
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:30 AM to 12:30 PM for a fee of approximately MXN 135 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
Are airport shuttle services available?
Airport shuttle services are available, but pricing and service hours are not specified. Guests can arrange the transfer through the property.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. It is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course. Nearby attractions include Mercado Playa del Carmen, Quinta Avenida, and Playa del Carmen Main Beach, all within 0.5 km.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool, which is available from 9:00 AM to 9:00 PM. It is a seasonal outdoor pool.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Playa del Carmen trip?
How much do rooms usually cost at Hotel Colonial Playa del Carmen?
Over the next 60–90 days, room rates at Hotel Colonial Playa del Carmen in Playa del Carmen typically land around $43 a night for two guests, ranging from $35 to $46 on peak dates.
When is the quietest time to visit Hotel Colonial Playa del Carmen?
September is the quietest month to visit Hotel Colonial Playa del Carmen in Playa del Carmen, while December is the busiest month for demand. Plan for lighter crowds and easier availability in early autumn.
Which month has the lowest room rates at Hotel Colonial Playa del Carmen?
June is the cheapest month to stay at Hotel Colonial Playa del Carmen in Playa del Carmen, averaging $32 a night; December is priciest at $57. June’s lower rates come despite September being the quietest month for crowds.
What’s nearby and who is Hotel Colonial Playa del Carmen best for?
Hotel Colonial Playa del Carmen in Playa del Carmen sits within Quintana Roo steps from Playa del Carmen Main Beach, Quinta Avenida and Founders Park, making it easy to walk to shopping, dining and sightseeing. The hotel is popular with couples and families and suits beach-focused and budget travellers alike.
How does the nightly price at Hotel Colonial Playa del Carmen in Playa del Carmen compare to recent weeks?
The current price at Hotel Colonial Playa del Carmen in Playa del Carmen is $28 per night for 2 guests, which is low for this hotel: about 20% below its $35 average over the last 60 days. Most nights over that period fell between $28 and $75.
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 28.56041170120239USD
- 2026-09-19: 28.023514176750183USD
- 2026-09-20: 28.10162374076843USD
- 2026-09-21: 28.10162374076843USD
- 2026-09-22: 28.10162374076843USD
- 2026-09-23: 27.906492262458798USD
- 2026-09-24: 27.97791191740036USD
- 2026-09-25: 28.934452778720853USD
- 2026-09-26: 28.10162374076843USD
- 2026-09-27: 28.057327470874785USD
- 2026-09-28: 31.039271721839903USD
- 2026-09-29: 30.981676710319515USD
- 2026-09-30: 28.023514176750183USD
- 2026-10-01: 28.718041999053952USD
- 2026-10-02: 28.023514176750183USD
- 2026-10-03: 28.78296457557678USD
- 2026-10-04: 31.304324034976958USD
- 2026-10-05: 28.023514176750183USD
- 2026-10-06: 29.041771804904936USD
- 2026-10-07: 28.023514176750183USD
- 2026-10-08: 28.036337415504455USD
- 2026-10-09: 26.019685908222197USD
- 2026-10-10: 28.01469874792099USD
- 2026-10-11: 28.469165548610686USD
- 2026-10-12: 27.830744874000548USD
- 2026-10-13: 28.0471600361824USD
- 2026-10-14: 27.031619567298886USD
- 2026-10-15: 28.49441321725845USD
- 2026-10-16: 30.178830648422238USD
- 2026-10-17: 28.0471600361824USD
- 2026-10-18: 27.99305569782257USD
- 2026-10-19: 27.031619567298886USD
- 2026-10-20: 36.03161582250595USD
- 2026-10-21: 36.03161582250595USD
- 2026-10-22: 36.11937349319458USD
- 2026-10-23: 36.03161582250595USD
- 2026-10-24: 35.07622975387573USD
- 2026-10-25: 36.22757997865676USD
- 2026-10-26: 32.031166331291196USD
- 2026-10-27: 36.03161582250595USD
- 2026-10-28: 40.03926140327454USD
- 2026-10-29: 40.23122870578766USD
- 2026-10-30: 40.23122870578766USD
- 2026-10-31: 40.23122870578766USD
- 2026-11-01: 43.835983113098145USD
- 2026-11-02: 45.03951813468933USD
- 2026-11-03: 44.61255599784851USD
- 2026-11-04: 45.03951813468933USD
- 2026-11-05: 45.03951813468933USD
- 2026-11-06: 45.03951813468933USD
- 2026-11-07: 45.03951813468933USD
- 2026-11-08: 44.072560035324095USD
- 2026-11-09: 45.28447442550659USD
- 2026-11-10: 45.03951813468933USD
- 2026-11-11: 45.03951813468933USD
- 2026-11-12: 44.98988615283966USD
- 2026-11-13: 45.28447442550659USD
- 2026-11-14: 45.03951813468933USD
- 2026-11-15: 48.17863909320831USD
- 2026-11-16: 49.06088756103515USD
- 2026-11-17: 41.962436057853694USD
- 2026-11-18: 43.477427652168274USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property collects a 1.50 USD environmental tax at check-in.
- Pool access available from 9:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
- Fee for cooked-to-order breakfast: approximately MXN 135 for adults and MXN 135 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Pool Outdoor
Luggage Storage
Services
Tour Desk
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Parking
Airport shuttle
Activities
Swimming pool
Pool Outdoor
Pool (Seasonal Outdoor)
General
Non-Smoking Rooms
Internet
Free Wi-Fi