Is parking available at the hotel?

Parking is available at the hotel, with valet parking offered at a fee of EUR 30 per day. Nearby parking is also available for EUR 30 per day, located approximately 328 feet away and open from 7:30 AM to midnight.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Florence, within a 5-minute walk of Central Market and Piazza di Santa Maria Novella. It is approximately 0.5 miles from Ponte Vecchio and 0.6 miles from Uffizi Gallery.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Hotel Palazzo Benci in Florence

Average nightly price at Hotel Palazzo Benci by month, last 12 months (USD)
Month	Average price
January	US$140
February	US$122
March	US$147
April	US$251
May	US$297
June	US$270
July	US$193
August	US$150
September	US$283
October	US$294
November	US$180
December	US$132

What guests think

Reviews of Hotel Palazzo Benci highlight a very central location near the Duomo and train station, generally friendly staff, comfortable rooms, and a breakfast many enjoyed, though several guests thought the selection could be limited.

Room size and noise insulation vary, and a few guests noted seasonal air conditioning limits and small showers. Despite the praise, isolated issues arose: one report of bed bugs, some maintenance problems, and a serious claim of discriminatory behavior alongside a complaint about rude breakfast service. Overall, expect a practical base for sightseeing in Florence.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an on-site elevator; beyond that, facilities are rarely discussed in the reviews.

Related guest reviews

10

Camila

10 May 2025

·

Stayed 6 nights

Ótimo hotel. Localização perfeita, no coração da cidade, próximo dos pontos turísticos e da estação de trem. Mesmo em lugar movimento, o quarto tem um excelente isolamento acústico pq não se escutava nada. Ótimo quarto, reformado. Cama confortável e chuveiro maravilhoso. Tem elevador. Funcionários super simpáticos. Recomendo muito o hotel

8

Luzia Ap Pereira

8 Feb 2026

·

Stayed 5 nights

Quarto muito bom, hotel limpo, com elevador e em excelente localização. Funcionários gentis. Só não dei nota máxima por conta do café da manhã: não há opção de pães.

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Cleanliness

Many guests describe the hotel and rooms as very clean or spotless. However, there was a single report of bed bugs and some isolated issues with maintenance and housekeeping policy (e.g., infrequent towel changes).

Related guest reviews

10

deborah

25 Jun 2022

·

Stayed 2 nights

Courteous staff. Clean rooms

10

Reem

6 Sept 2024

·

Stayed 2 nights

Very nice property near the train station ,the room was clean and very quiet

6

Carol

6 Oct 2022

·

Stayed 2 nights

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

10

Maria Carolina

20 Feb 2026

·

Stayed 6 nights

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

10

Zygmunt

14 Oct 2024

·

Stayed 5 nights

I enjoyed my stay at the Palazzo Benci very much. The staff were excellent and efficient without being obtrusive. Always willing to help. The room was perfect for my purposes and was clean and very comfortable. Most of the staff spoke English and so communication was not a problem. I would like to thank them all for making my stay so enjoyable.

8

Luzia Ap Pereira

8 Feb 2026

·

Stayed 5 nights

Quarto muito bom, hotel limpo, com elevador e em excelente localização. Funcionários gentis. Só não dei nota máxima por conta do café da manhã: não há opção de pães.

4

Nahoko

20 Oct 2025

·

Stayed 2 nights

We had bed bugs that ruined our experience

10

Michael

27 Jul 2025

·

Stayed 2 nights

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

10

Petra

10 Jul 2025

·

Stayed 5 nights

Ein schönes kleines Hotel mitten in Florenz. Alle Sehenswürdigkeiten sind bequem zu Fuß zu erreichen. Das Zimmer war sehr sauber und ruhig, das Personal immer freundlich und hilfsbereit. Das Frühstück war sehr gut, alles da, was ein schönes Frühstück im Urlaub ausmacht. Ein Spiegel im Zimmer wäre noch toll gewesen Wir kommen gerne wieder.

10

Jenny

26 Apr 2025

·

Stayed 3 nights

Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra

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Rooms

Many describe the rooms as comfortable and recently updated, with some noting quiet spaces or good soundproofing. However, sizes and showers can be small, noise can travel in places, and temperature control or seasonal AC drew a few complaints.

Related guest reviews

10

Reem

6 Sept 2024

·

Stayed 2 nights

Very nice property near the train station ,the room was clean and very quiet

8

Juan Carlos

1 Jan 2024

·

Stayed 3 nights

El baño ducha muy pequeña , servicio bueno , excelente ubicación , la habitación solo tenía una temperatura caliente , no había forma de bajarla , debe ser por que es central , pero eso si es complicado , desayuno delicioso

6

Carol

6 Oct 2022

·

Stayed 2 nights

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

10

Maria Carolina

20 Feb 2026

·

Stayed 6 nights

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

8

Robson

24 Apr 2025

·

Stayed 4 nights

Regarding the comfort of the room, I did not classify it as excellent only because there was no air conditioning available. The reception informed me that they do not have it at this time of year, but the room gets very hot even on cold days when we close the windows to sleep.

10

Camila

10 May 2025

·

Stayed 6 nights

Ótimo hotel. Localização perfeita, no coração da cidade, próximo dos pontos turísticos e da estação de trem. Mesmo em lugar movimento, o quarto tem um excelente isolamento acústico pq não se escutava nada. Ótimo quarto, reformado. Cama confortável e chuveiro maravilhoso. Tem elevador. Funcionários super simpáticos. Recomendo muito o hotel

10

Daniela Luciana

5 Jul 2024

·

Stayed 2 nights

Everything perfect. Room was small but cosy. Stuff is very frindly and helpfull. Breakfast good. Location is perfect. Right in historic down town.

10

Michael

27 Jul 2025

·

Stayed 2 nights

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

8

Claudia

29 May 2025

·

Stayed 3 nights

Achei o hotel muito bom com ótima localização. O único ponto é que dá para ouvir os outros quartos, as paredes são finas.

10

Jenny

26 Apr 2025

·

Stayed 3 nights

Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and English-speaking. A few guests reported poor treatment or unhelpful responses, including one serious discrimination claim and a complaint about rude breakfast service.

Related guest reviews

6

Carol

6 Oct 2022

·

Stayed 2 nights

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

2

Skylar

1 Aug 2025

·

Stayed 2 nights

My partner and I felt extremely uncomfortable during our stay. The receptionist, Boubicar, was clearly homophobic and treated us with disrespect. When I reported this to the manager, she was dismissive and didn’t seem to care. I would not recommend this hotel, especially to LGBTQ guests.

10

DEBORAH

13 Oct 2024

·

Stayed 3 nights

Great hotel in a perfect location close to all the sights and train station. The staff were helpful and friendly. Breakfast was good and our room was very comfortable. Highly recommend

8

Tom

15 Jan 2026

·

Stayed 4 nights

Front office. Breakfast , & Room attendent staff wonderful!

10

WOOJIN

11 Sept 2022

·

Stayed 3 nights

Everything is okay. All staffs are friendly and speak English well. Location is good.

6

Isis

18 Jul 2025

·

Stayed 5 nights

Atendimento no café da manhã terrível! Os funcionários mal educados e batendo pratos e talheres o tempo todo!

10

Petra

10 Jul 2025

·

Stayed 5 nights

Ein schönes kleines Hotel mitten in Florenz. Alle Sehenswürdigkeiten sind bequem zu Fuß zu erreichen. Das Zimmer war sehr sauber und ruhig, das Personal immer freundlich und hilfsbereit. Das Frühstück war sehr gut, alles da, was ein schönes Frühstück im Urlaub ausmacht. Ein Spiegel im Zimmer wäre noch toll gewesen Wir kommen gerne wieder.

10

Ethan

23 Aug 2025

·

Stayed 2 nights

I enjoyed my stay here for a few reasons. Great location, very friendly staff, and excellent food options and activities near by.

8

Birkan

23 Aug 2025

·

Stayed 4 nights

Otelin konumu mükemmel, tren istasyonundan kısa bir yürüyüşle gelebiliyorsun sonra gezilecek her yerin ortasında. Karşısında sakin küçük bir meydan var çevresinde kafeler ve barlar bulunuyor, süpermarket yakın. Meydanda içme suyu için çeşme bulunuyor. Otel personeli kibar ve yardımseverdi. Kahvaltı oldukça güzeldi. El havlularıyla bide bezlerinin aynı yerde durmasını sevmedik. Tarihi bir bina olduğu için üstteki odadakilerinin ayak seslerini duyabiliyorsunuz. Genel olarak ziyaretimizden memnun kaldık, Floransa’da kalmak için kesinlikle tercih edilebilecek bir yer.

10

Joyce

22 Jul 2025

·

Stayed 4 nights

The desk receptionist was always helpful in recommending restaurants and also very helpful with taxi’s etc. the breakfast was fantastic and the staff working breakfast were great!

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Location

Consistently praised central location near the Duomo and the main train station, with most sights, restaurants, and shops an easy walk.

Related guest reviews

8

Martin

15 Jun 2024

·

Stayed 10 nights

Close to everything

10

FELIPE

20 Jun 2024

·

Stayed 3 nights

Localização maravilhosa!Perto de tudo e na frente tem a Capella de Medice.Passeio imperdível.

10

Maria Carolina

20 Feb 2026

·

Stayed 6 nights

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

8

Jaswant

23 Jul 2025

·

Stayed 2 nights

Good location. Easy to access all tourist sites.

10

SILVANA MARIA

7 Aug 2024

·

Stayed 3 nights

O Hotel é super bem localizado, próximo da estação de trem, do mercado central e principalmente da Catedral e Batistério e da Capela dos Princípes. O atendimento é excelente e o quarto é confortável e muito limpo. O café da manhã é farto e com muita variedade. Nas proximidades, ótimos restaurantes.

10

Luz

15 Aug 2025

·

Stayed 2 nights

The hotel is an excellent location, it is in the heart of Florence. It is Surrounded by execellent restaurants and tractorias and not to far from the train station

10

Samuel

1 Oct 2025

·

Stayed 2 nights

Great location

10

gabe g

27 Aug 2023

·

Stayed 2 nights

Great location!

10

Michael

27 Jul 2025

·

Stayed 2 nights

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

8

Birkan

23 Aug 2025

·

Stayed 4 nights

Otelin konumu mükemmel, tren istasyonundan kısa bir yürüyüşle gelebiliyorsun sonra gezilecek her yerin ortasında. Karşısında sakin küçük bir meydan var çevresinde kafeler ve barlar bulunuyor, süpermarket yakın. Meydanda içme suyu için çeşme bulunuyor. Otel personeli kibar ve yardımseverdi. Kahvaltı oldukça güzeldi. El havlularıyla bide bezlerinin aynı yerde durmasını sevmedik. Tarihi bir bina olduğu için üstteki odadakilerinin ayak seslerini duyabiliyorsunuz. Genel olarak ziyaretimizden memnun kaldık, Floransa’da kalmak için kesinlikle tercih edilebilecek bir yer.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to very good. Some guests found the selection limited or missed hot items, and a few noted issues with breakfast service.

Related guest reviews

8

Stefanie

29 Aug 2024

·

Stayed 2 nights

Tolles Hotel gut gelegen aber Frühstück könnte mehr Auswahl sein

10

Maria Carolina

20 Feb 2026

·

Stayed 6 nights

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

10

Angela

27 Jan 2023

·

Stayed 2 nights

Excellent location. Excellent staff. A decent 3 star hotel. In breakfast there could be some more options in hot products such as bacon, scrambled eggs or fried eggs.

10

SILVANA MARIA

7 Aug 2024

·

Stayed 3 nights

O Hotel é super bem localizado, próximo da estação de trem, do mercado central e principalmente da Catedral e Batistério e da Capela dos Princípes. O atendimento é excelente e o quarto é confortável e muito limpo. O café da manhã é farto e com muita variedade. Nas proximidades, ótimos restaurantes.

8

Tom

15 Jan 2026

·

Stayed 4 nights

Front office. Breakfast , & Room attendent staff wonderful!

6

Isis

18 Jul 2025

·

Stayed 5 nights

Atendimento no café da manhã terrível! Os funcionários mal educados e batendo pratos e talheres o tempo todo!

8

Luzia Ap Pereira

8 Feb 2026

·

Stayed 5 nights

Quarto muito bom, hotel limpo, com elevador e em excelente localização. Funcionários gentis. Só não dei nota máxima por conta do café da manhã: não há opção de pães.

10

Michael

27 Jul 2025

·

Stayed 2 nights

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

10

Petra

10 Jul 2025

·

Stayed 5 nights

Ein schönes kleines Hotel mitten in Florenz. Alle Sehenswürdigkeiten sind bequem zu Fuß zu erreichen. Das Zimmer war sehr sauber und ruhig, das Personal immer freundlich und hilfsbereit. Das Frühstück war sehr gut, alles da, was ein schönes Frühstück im Urlaub ausmacht. Ein Spiegel im Zimmer wäre noch toll gewesen Wir kommen gerne wieder.

10

Joyce

22 Jul 2025

·

Stayed 4 nights

The desk receptionist was always helpful in recommending restaurants and also very helpful with taxi’s etc. the breakfast was fantastic and the staff working breakfast were great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $167	2 $146	3 $208	4 $194	5 $175	6 $217	7 $212
8 $109	9 $165	10 $176	11 $150	12 $170	13 $181	14 $168
15 $158	16 $179	17 $149	18 $156	19 $172	20 $281	21 $143
22 $125	23 $152	24 $164	25 $148	26 $202	27	28
29 $178	30 $155

Hotel Palazzo Benci

Prices for Hotel Palazzo Benci

Monthly average prices

About this property

Location

Room options

Double Room

Single Room

Triple Room

Guest reviews of Hotel Palazzo Benci

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Palazzo Benci

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $189	19 $181	20 $294	21	22	23 $336	24 $239
25	26	27	28 $216	29 $238	30 $256	31 $300