Is parking available at the hotel?

Parking is available at the hotel, with options for covered self-parking at a fee of EUR 35 per day and nearby parking at EUR 28 per day. Reservations are not required.

Is breakfast offered at the hotel?

Breakfast is offered, with a continental style. The serving hours and associated cost are not specified.

Does the hotel allow pets?

Pets are allowed at the hotel, with a maximum fee of EUR 20 per pet, per day, and a maximum charge of EUR 30 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 14:00 to 19:30, and check-out is by 11:00. Early check-in is available for a fee, subject to availability. Guests should contact the property at least 24 hours before arrival to arrange check-in.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Florence, just a 4-minute walk from Piazza di Santa Maria Novella and 6 minutes from Ponte Vecchio. It is also 0.4 miles from Uffizi Gallery and the Cathedral of Santa Maria del Fiore.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for a fee of EUR 10 per day and rollaway beds for a fee of EUR 30 per night. Advance request or confirmation is required for both.

Hotel Esperanza in Florence

Average nightly price at Hotel Esperanza by month, last 12 months (USD)
Month	Average price
January	US$77
February	US$67
March	US$115
April	US$175
May	US$207
June	US$205
July	US$121
August	US$98
September	US$160
October	US$154
November	US$99
December	US$96

What guests think

Across many reviews, Hotel Esperanza is praised for its central, walkable location in a quiet alley, clean rooms, and effective air conditioning that help make long sightseeing days more comfortable.

Frequent drawbacks include the lack of an elevator and steep stairs, occasionally small rooms, and some dated or worn finishes. Several guests also found the entrance hard to locate and reported noise from hallways or a nearby garage during the day. Service is widely described as friendly and proactive, with luggage help and local recommendations, though reception operates limited daytime hours. Expect a simple, centrally based stay suited to active travelers comfortable with stairs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: there is no elevator and multiple steep stairways to reach reception and many rooms. Parking in the historic center is limited or off site, the entrance uses a buzzer, and reception keeps daytime hours only.

Related guest reviews

10

Mario Augusto

2 May 2025

·

Stayed 2 nights

Excelente hotel. Pra um hotel de 2-3 estrelas, o quarto é excepcional. Confortável, limpo, com ar condicionado, secador de cabelo, chuveiro bom, cama boa, frigobar, serviço de arrumação de quarto. A localização também é muito boa, 10 minutos a pé da estação e a poucos passos de toda a parte turística de Florença, que também é linda. Pessoal da recepção simpático e receptivo. Quando se chega no hotel e sobe pra recepção, pode até se ter uma impressão “estranha” do hotel, mas é só até ai mesmo. Apenas é bom se atentar para o horário da recepção, que é das 8h às 20h, pra caso precise deixar as bagagens por lá até o seu trem/aviao/onibus, pra buscar as bagagens até as 20h, se não não consegue mais entrar no prédio.

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8

Serafino

24 Oct 2025

·

Stayed 1 night

The property and accessories are poorly finished and worn down. There is no elevator especially for the third floor.

8

Christopher

21 Sept 2025

·

Stayed 3 nights

No elevator.

10

Emilie

16 Aug 2024

·

Stayed 1 night

Très bien placé à Florence, en plein coeur historique. Accueil de très grande qualité Possibilité de stationner son véhicule dans le parking à 2 maisons (payant mais correct) Attention, pas d'ascenceur. PARFAIT ! :D

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6

Serafino

27 Oct 2025

·

Stayed 4 nights

the heating was not working, Furniture was old and worn out. Workmanship on the bathroom was very poor. No elevator for up to the third floor

8

Emma

5 Oct 2025

·

Stayed 2 nights

Steep stairs to get to the lobby.

10

Andrea

17 Aug 2025

·

Stayed 2 nights

Muy limpio y remodelado los cuartos, solo sepan que hay muchas escaleras para los que no puedan subirla, al tercer piso son 70 escalones aproximadamente, fuera de eso todo está excelente

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10

Germain

3 May 2025

·

Stayed 4 nights

Nice room, clean with all the amenities needed. There is no elevator, so it is 65 steps to get to the third floor. Access to parking is hard and driving in the historic part of the city is difficult, so better to get walking, taxi or public transit.

8

Barbara

9 Jun 2025

·

Stayed 2 nights

Friendly staff. Long walk up three flights of stairs with luggage.

10

Ramasharan

10 Apr 2025

·

Stayed 1 night

Not too far from the main train station if you don't have heavy luggage to drag. It is on the first floor. There is no elevator. Reception is open from 0800-2000. Out of hours check in and check out has to be pre arranged. Reception staff is very friendly. You will be welcomed with a broad smile and an espresso. Rooms are spacious and clean. Bathroom is contemporary and clean. Most round are on 2nd and 3rd floor. Choose this for the convenience. River, most attractions, eating places and shopping places are within 1-1.5 km distance.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as clean, with regular housekeeping. A few noted maintenance wear and one report of bites, though staff responded quickly.

Related guest reviews

6

Christina

7 Jun 2025

·

Stayed 1 night

Staff were super nice. They helped us with our luggages given the amount of stairs. The room we had was really small but the AC worked great. The walls were being patched or something since the baseboards and the trimming around the doors looked unfinished and chipped all over. Super small bathroom but clean at least. Pretty close to a lot of shops and food.

10

Andre

7 Oct 2025

·

Stayed 2 nights

The staff was great. Rooms were clean. Really good location

10

Antonio

20 Nov 2025

·

Stayed 7 nights

La habitación impecable

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10

Alessio

3 Dec 2025

·

Stayed 1 night

Spettacolare! Posizione super strategica in centro, e comunque in via silenziosa. Camere ben arredate e rinnovate, pulite e con tutto il necessario per il pernotto ed il confort. Personale cortese e oltremodo disponibile ad aiutare gli ospiti, specie tre poveri maratoneti che dovevano farsi una doccia calda post-gara! 😂 Consigliatissimo

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10

Marcia

2 Oct 2025

·

Stayed 1 night

Rooms were clean and cordially. Location was excellent. Host was very kind and helpful.

8

KEI

1 Mar 2026

·

Stayed 1 night

場所は分かりにくいが観光地に近い。スタッフは英語ができた。部屋は掃除ができていてきれい。ロビーのコーヒーメーカーが壊れていたのは残念。ロビーの冷蔵庫を共同で使えるので朝食用の飲料をいれた。

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10

Danielle

20 Dec 2025

·

Stayed 1 night

Staff was extremely kind and helpful. Room was clean and excellent location

6

Albert

21 Dec 2025

·

Stayed 1 night

Todo bien. Habitacion limpia. Trato amigable.

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8

Heidi

18 Oct 2025

·

Stayed 3 nights

Only reason for a good rating is my son got many bites in the room. The hotel was super responsive and changed the mattress and bedding, but still 20 plus bites is a little crazy!

10

Anushka Galasiti

3 Sept 2025

·

Stayed 3 nights

Hotel located in such a convenient location and walkable to everywhere with in 5-15 min. Room is very clean and they do room service every single day. Staff is very friendly. Highly recommend.

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AI-generated summary based on recent guest reviews

Rooms

Room sizes vary from small and tight to spacious, and decor ranges from modern to dated or worn. Air conditioning is often strong, but some guests reported noise from hallways or a nearby garage and occasional heating or shower constraints.

Related guest reviews

8

Talia

1 Oct 2025

·

Stayed 3 nights

The ideal room for a city break; had everything needed and in a great location. The only downside is the soundproofing, every footstep in the hallway and on the stairs is insanely loud!

10

Ella

7 Nov 2025

·

Stayed 3 nights

Excellent customer care, met us on check in and went through the map and local sites and recommendations over a free coffee. Very easy to contact in advance of arrival. Clean and spacious room. Central location, close to everything! Overall great value stay for very moderately priced room. Will be recommending to others coming to Florence!!

8

Malia

25 Sept 2025

·

Stayed 2 nights

It was slightly hard to find. But the room overall seemed clean. It was spacious and well air conditioned!

8

Paul

3 Sept 2025

·

Stayed 1 night

Very close to everything. A little difficult to find. Room is very small and tight, but clean.

6

Jessica

26 Sept 2025

·

Stayed 2 nights

The location for this property is great, however it is hard to locate. This hotel is on the same street as a parking garage and an automobile garage. we were woken up at 5:30AM by an air compressor that proceeded to go off for about 45 minutes. We wore ear plugs and could still hear it. Not ideal when you have a full tour booked for 7am the following day. Staff leave the premises by 8PM so we had nobody to contact in the event of an emergency.

6

Serafino

27 Oct 2025

·

Stayed 4 nights

the heating was not working, Furniture was old and worn out. Workmanship on the bathroom was very poor. No elevator for up to the third floor

10

Hong Mei

26 Jul 2025

·

Stayed 1 night

Friendly staff, clean, modern shower, very advanced air conditioning. Would be perfect if could add a small flat surface to hold toiletries.

10

Ryan

30 Sept 2025

·

Stayed 2 nights

A great hotel to stay at. Shower was very tight but manageable, a little dated, but would not complain as the price was great. Would stay there again without hesitation. Staff was friendly and helpful.

10

Aaron Jay

9 Jul 2025

·

Stayed 3 nights

Very nice quaint hotel for the price. Air conditioning here worked better than any other place we stayed in Italy. Close to everything anyone would want to walk to. Only caution would be that Expedia and Travelocity says it has free breakfast but it does not. Also, if you are mobility impaired it would be very difficult getting up and down the stairs. Otherwise it was great. The owner gave us the best recommendations to eat!

4

Alyssa

13 Mar 2025

·

Stayed 1 night

The staff was excellent. Extremely polite and helpful. The hotel however is one step above a hostel. I was honestly shocked that it had such high reviews. The hotel is located down an alley and was slightly hard to find. If you require late check in (after 8pm) this place is not ideal. The room was so cramped for three people and the bathroom was also extremely small, as most European bathrooms are, but this one was smaller. I did shut the bathroom door when going to shower and the door trim to the bathroom fell off when I shut the door. It was incredibly loud. The AC barely worked but the alley is too bustling to keep the windows open. If you’re looking for the 3 S’s (sh*t, shower, sleep) then this place is fine. I’m glad we only booked one night. It is however very nicely located.

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Service

Service is frequently praised as friendly, attentive, and proactive, with city maps and tips, smooth check-ins, and luggage assistance. Communication before arrival and responses to issues were also strong.

Related guest reviews

8

Giovana

24 Jun 2025

·

Stayed 2 nights

We had a very pleasant stay in Esperanza. The hotel service was excellent, the receptionist showed and recommended to us places to go and where to eat. The location is very good close to mostly museums and center. I can only recommend this hotel.

10

Ella

7 Nov 2025

·

Stayed 3 nights

Excellent customer care, met us on check in and went through the map and local sites and recommendations over a free coffee. Very easy to contact in advance of arrival. Clean and spacious room. Central location, close to everything! Overall great value stay for very moderately priced room. Will be recommending to others coming to Florence!!

10

Alessio

3 Dec 2025

·

Stayed 1 night

Spettacolare! Posizione super strategica in centro, e comunque in via silenziosa. Camere ben arredate e rinnovate, pulite e con tutto il necessario per il pernotto ed il confort. Personale cortese e oltremodo disponibile ad aiutare gli ospiti, specie tre poveri maratoneti che dovevano farsi una doccia calda post-gara! 😂 Consigliatissimo

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10

Jenna

21 Aug 2025

·

Stayed 3 nights

Great hotel! Staff was very welcoming, accommodating, and helpful!

10

Yessica

28 Jun 2025

·

Stayed 1 night

El hotel es céntrico y la persona de recepción, Aldo fue absolutamente servicial, me dio el mapa de la ciudad y sugerencias de los puntos más relevantes. Eso me sirvió muchísimo y sus tíos.

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10

Khanh

3 Sept 2025

·

Stayed 3 nights

Host was very friendly and helpful with navigation to top local attractions and dinning spots

8

Daniel

6 Oct 2025

·

Stayed 1 night

Good quality room in a great location and reasonably priced. Top service from the front of house

8

Heidi

18 Oct 2025

·

Stayed 3 nights

Only reason for a good rating is my son got many bites in the room. The hotel was super responsive and changed the mattress and bedding, but still 20 plus bites is a little crazy!

10

Diana

15 Aug 2025

·

Stayed 2 nights

The staff were friendly and accommodating.

10

Neal

20 Sept 2025

·

Stayed 1 night

Great hotel in a perfect location. Aldo was so helpful and gave us amazing guidance so that we got the most out of our time in Firenze.

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Location

Consistently central and very walkable to major sights, the river, shopping, and restaurants, often along a quiet alley. Some guests found it hard to locate or reach by car, and occasional daytime noise came from a nearby garage.

Related guest reviews

8

Sydney

14 Apr 2025

·

Stayed 2 nights

Extremely close walk to everything. The location caught me off guard at first because you can't get dropped off directly in front of it but very nice staff.

10

Alessio

3 Dec 2025

·

Stayed 1 night

Spettacolare! Posizione super strategica in centro, e comunque in via silenziosa. Camere ben arredate e rinnovate, pulite e con tutto il necessario per il pernotto ed il confort. Personale cortese e oltremodo disponibile ad aiutare gli ospiti, specie tre poveri maratoneti che dovevano farsi una doccia calda post-gara! 😂 Consigliatissimo

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10

Brian

26 Oct 2025

·

Stayed 4 nights

The staff is very friendly. Great location, almost everything in Florence is very walkable from the location, including the train station.

10

Marcos

24 Feb 2025

·

Stayed 1 night

Excelente y muy bien ubicado cerca de todo

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6

Bridget

7 Aug 2025

·

Stayed 3 nights

We had trouble finding the location. The photo above is not related to the property. The hotel is located in an alley and requires quite a few steps to just get to the reception area. Our room was then on the 3rd floor and there are no elevators. The desk reception area was very helpful in helping us find good places to visit and where the good restaurants were located. He tried really hard to make up for the difficulty with the location.

10

Danielle

20 Dec 2025

·

Stayed 1 night

Staff was extremely kind and helpful. Room was clean and excellent location

10

Krista

19 Oct 2024

·

Stayed 1 night

A quiet little street around the corner from shopping and restaurants and bustling streets. Very close to the river Arno and the Ponte Vecchio as well as the other sites. Excellent place to stay!

10

Erin

15 Jun 2025

·

Stayed 1 night

Easy check in with a helpful orientation to the city. Perfect location easy to get to places with plenty of restaurants around.

10

Tomomi

12 Oct 2025

·

Stayed 3 nights

Center of the city, very convenient. Next to the parking garage, but the place was quiet did not notice the car sounds. Modernly renovated inside.

10

Anushka Galasiti

3 Sept 2025

·

Stayed 3 nights

Hotel located in such a convenient location and walkable to everywhere with in 5-15 min. Room is very clean and they do room service every single day. Staff is very friendly. Highly recommend.

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Dining

No on-site breakfast is provided, but there are many eateries nearby and staff offer helpful recommendations.

Related guest reviews

8

Giovana

24 Jun 2025

·

Stayed 2 nights

We had a very pleasant stay in Esperanza. The hotel service was excellent, the receptionist showed and recommended to us places to go and where to eat. The location is very good close to mostly museums and center. I can only recommend this hotel.

8

Olga Lucia

22 Jul 2025

·

Stayed 2 nights

The hotel is well located very close to Piazza de la Republica. The hotel is located within an alley way. I did not like that very much. The attention of the staff is very good. There is no breakfast but the room was very comfortable with very nice power showers. There is no lift . Overall is good.

6

BO

22 May 2025

·

Stayed 4 nights

Centralt beläget i tyst och lugn miljö. Serviceinriktad personal. Dock ingen hiss och många branta trappsteg till såväl reception som rum. Frukost ingår ej men fanns på restaurang i närheten.

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10

Ella

7 Nov 2025

·

Stayed 3 nights

Excellent customer care, met us on check in and went through the map and local sites and recommendations over a free coffee. Very easy to contact in advance of arrival. Clean and spacious room. Central location, close to everything! Overall great value stay for very moderately priced room. Will be recommending to others coming to Florence!!

10

Russell

26 May 2025

·

Stayed 7 nights

The hotel was extremely well located for all of our sightseeing. We felt extremely safe in the neighborhood and found delicious dining options within a very short distance. The staff was extremely pleasant, helpful and provided suggestions for dining and shopping. I would definitely stay there again!

8

Nawal

10 May 2025

·

Stayed 2 nights

Great location ,close to downtown .lot of choices when it gets to dinning and shopping . We felt very safe .the stuff is amazing and very helpful . The only issue if you stay in the upper floors is there is no elevator

8

KEI

1 Mar 2026

·

Stayed 1 night

場所は分かりにくいが観光地に近い。スタッフは英語ができた。部屋は掃除ができていてきれい。ロビーのコーヒーメーカーが壊れていたのは残念。ロビーの冷蔵庫を共同で使えるので朝食用の飲料をいれた。

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10

Yessica

28 Jun 2025

·

Stayed 1 night

El hotel es céntrico y la persona de recepción, Aldo fue absolutamente servicial, me dio el mapa de la ciudad y sugerencias de los puntos más relevantes. Eso me sirvió muchísimo y sus tíos.

Translate

10

Aaron Jay

9 Jul 2025

·

Stayed 3 nights

Very nice quaint hotel for the price. Air conditioning here worked better than any other place we stayed in Italy. Close to everything anyone would want to walk to. Only caution would be that Expedia and Travelocity says it has free breakfast but it does not. Also, if you are mobility impaired it would be very difficult getting up and down the stairs. Otherwise it was great. The owner gave us the best recommendations to eat!

10

Erin

15 Jun 2025

·

Stayed 1 night

Easy check in with a helpful orientation to the city. Perfect location easy to get to places with plenty of restaurants around.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $187	13 $191	14 $191	15	16 $223	17
18 $172	19 $188	20 $188	21 $149	22 $174	23 $223	24
25 $172	26 $185	27 $143	28 $146	29 $146	30 $154	31 $162

Su	Mo	Tu	We	Th	Fr	Sa
1 $132	2 $119	3 $106	4 $118	5 $97	6 $125	7 $164
8 $114	9 $119	10 $132	11 $132	12 $119	13 $132	14 $164
15 $101	16 $119	17 $119	18 $119	19 $119	20 $119	21 $132
22 $101	23 $119	24 $119	25 $119	26 $119	27 $137	28
29 $105	30 $123

Hotel Esperanza

Prices for Hotel Esperanza

Monthly average prices

About this property

Location

Guest reviews of Hotel Esperanza

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Esperanza

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