Premier Inn Inverness East

The room was very humid with signs of mold in the bathroom. We had to keep the door and window open to get some air in. We stayed a family of four, and there was little to no room to unpack. We asked for cleaning which was not done until the second time we asked where we were provided new towels. No change of the trash bin, bed linen etc. The floor looked dirty, there was trash underneath the bed from previous guests. The restaurant was connected to the hotel and included breakfast. Despite all the motivational quotes about fantastic food, the disappointment was real. I wonder if anything was cooked in the kitchen or just reheated. We found a fly in the cereal, the bacon was undercooked and chewy, the waffles were dry even when drenched in sirup. All in all a disappointing experience and we would opt for a different hotel the next time.

Comfortable. Bed was nice. Heat and hot water. The staff at check in was warm and friendly. The tub and and floors could have been cleaner. There were some crumbs under a night stand and though the shower might have been passable for a rough week at home i dont think it would be a nice bath

Better cleaning service or at least emptying the trash can every day, telling people that are staying in the upper floors to be quiet especially at night, cause it’s really annoying and disturbing when you can’t sleep cause the guest staying upstairs are running around all night.

The bed linens and towels were clean, but the floors in the room looked like they haven't been cleaned in weeks. The room was also very warm. The staff was friendly thoigh and greeted us warmly upon arrival.

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