Name: Comfort Suites East Lincoln - Mall Area
Address: 331 North Cotner Boulevard, Nebraska, United States of America, Lincoln (and vicinity), Lancaster County, US
Price range: US$76–US$295 per night
Rating: 7.98

What guests think

At Comfort Suites East Lincoln - Mall Area, travelers describe a convenient, generally quiet stay with friendly staff and spacious rooms, but note an aging property with recurring maintenance issues affecting air conditioning, plumbing, door locks, and occasionally the elevator.

Cleanliness is often solid, though some guests reported odors, worn bathrooms, stained items, or occasional pests. Facilities feedback includes repeated pool closures and a small, sometimes musty pool room when open, inconsistent gym equipment, and easy parking. Breakfast ranges from satisfying waffles and hot items to limited or poorly prepared options. Expect basic comfort and value with trade-offs from age and inconsistent upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback notes repeated pool closures (and a small, sometimes musty pool room when open), some broken gym equipment, hot lobby or hall A/C at times, and occasional elevator or ice machine issues. Parking is straightforward.

Related guest reviews

4

Nichole

25 Nov 2025

·

Stayed 1 night

Bathroom was banged up. Elevator was broken. Not much selection for breakfast

6

Heather

18 Jul 2025

·

Stayed 2 nights

When we went out for the day after sleeping, found out the door to the room didn’t latch shut. We had been leaving our room when it wasn’t locking. They did move us to another room to solve that issue. The air conditioning didn’t cool the room. The gym air conditioning was set to 78 and couldn’t be adjusted. The elliptical didn’t work and the treadmill incline didn’t work, so don’t plan on working out if you stay. Breakfast was good, you’re typical hotel breakfast. The property was probably once very nice, but now somewhat rundown with the slight smell of stale cigarettes in the room.

6

Amy

24 Apr 2023

·

Stayed 2 nights

Could use updating. When I booked it I wasn’t told pool is under repair.

4

Kevin

9 Aug 2023

·

Pool was closed for maintenance - we wouldn't have booked here (with 3 kids) had we known. Front desk didn't seem to care nor try to make up for this in any way. Room was just ok. Paper thin walls so we got to enjoy the ladies in the adjoining room talking and watching movies all night long. The neighborhood wasn't very nice. Marijuana shop and an Irish pub in the same parking lot. Just a little too run down for our family. Didn't stay for breakfast.

6

Heather

21 May 2023

·

Stayed 2 nights

Pool was not in working order and we did not know that when we booked through Expedia. Expedia offers no military discount

6

Linda

18 Jul 2025

·

Stayed 6 nights

This property is old and hasn’t been upgraded in some time. The television in my room only worked with local tv and no guide except for a printed version. Old. The fitness center contains three pieces of equipment and a total gym. Nice except the elipitical didn’t work and the television didn’t work. My room was spacious and the bedding was great.

2

Greg

26 May 2023

·

Stayed 2 nights

Pool was closed all ice machines broken, hot in the building. Never again.

6

Emily

29 Sept 2025

·

Stayed 4 nights

Food was great, staff was great, pool was warm! The only bad thing was the gym equipment needs some fixes and/or upgrades. The equipment was spotty on whether or not it worked.

8

Lynne M

12 Jun 2023

·

Stayed 2 nights

Our hallway on 3rd floor and the lobby were a sauna as we arrived on Thursday night. When we checked out on Saturday morning the Air Conditioning had still not been fixed. We also missed having cold water available in the juice machine during the breakfast hours so it made it difficult to fill up our water bottles. The hotel and staff were both great and the area was nice and quiet. I would stay there again after the A/C is fixed.

4

Ann

27 Mar 2023

·

Stayed 1 night

Pool did not have a drop of water in it, but this was not mentioned at the time of booking. We had 2 rooms in our party, keys wouldn't work on either door. 1 room ended up having to switch rooms since they were unable to unlock their door. Went to the front desk at least 5 times to reset key cards. Shower wall had hair all over it. Would have been fine if the price was not so high! Definitely won't pay that much for that again.

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Cleanliness

Many guests found the property clean, but others reported odors, worn bathrooms, stained linens or carpets, and occasional pests. Housekeeping during multi-night stays was inconsistent for some.

Related guest reviews

4

Aaron

7 Aug 2025

·

Stayed 3 nights

Room was warm. AC unit wasn’t working properly but I think the hotel reduced the air quality because I switched rooms twice and experienced the same outcome. Bedding was stained. Not a horrible stay but there should be more attention to detail with housekeeping.

10

Gayla

19 Jul 2025

·

Stayed 2 nights

We only spent 2 nights as we were having carpet laid in our house and had to move out. This was a nice and clean place to stay.

10

Deborah

29 Sept 2025

·

Stayed 1 night

Staff friendly. Hotel clean and comfortable.

4

Don

29 Sept 2025

·

Stayed 2 nights

The room had a very strong mildew smell. There was no refrigerator.

4

Scott

2 Aug 2023

·

Stayed 3 nights

My son & I both were bitten multiple times by bed bugs. At $150 per night for the room, that’s unacceptable.

2

Ashley

7 Jul 2024

·

Stayed 4 nights

It was the worst hotel i ever been to. They had roaches that were clearly visible. They suggested we take a room on the second floor like roaches don’t climb. Staff was rude!

10

Jedidiah

23 Dec 2025

·

Stayed 2 nights

Clean room and very clean pool and area

6

Joe

31 Jul 2023

·

Stayed 1 night

Air conditioning in the front lobby and the breakfast area was down so very warm. Room had a musty smell and mattress were not very comfortable. Also had bugs in the bathroom.

4

Christie

7 Jul 2025

·

Stayed 1 night

Our room was dirty and qe found someone else's sock. the sheets had stains on them. The hot didnt get very hot.

10

Sharon

25 May 2025

·

Stayed 1 night

Very very clean. Service was great. Good price also

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Rooms

Rooms are spacious and generally comfortable, but decor feels dated and several guests reported underpowered or noisy A/C and weak water pressure. Noise through thin walls or adjoining doors was sometimes mentioned, and some rooms lacked refrigerators or convenient USB/power.

Related guest reviews

4

Aaron

7 Aug 2025

·

Stayed 3 nights

Room was warm. AC unit wasn’t working properly but I think the hotel reduced the air quality because I switched rooms twice and experienced the same outcome. Bedding was stained. Not a horrible stay but there should be more attention to detail with housekeeping.

6

Barb

21 Mar 2025

·

Stayed 2 nights

Location was good. Very noisy, thin walls.

10

Kacian

20 Sept 2025

·

Stayed 2 nights

Room was huge, and the breakfast did the job! I would definitely stay here again. The staff were helpful and friendly.

4

Don

29 Sept 2025

·

Stayed 2 nights

The room had a very strong mildew smell. There was no refrigerator.

8

Michael

29 Jul 2024

·

Stayed 1 night

Only minor complaint - air conditioning was a bit underpowered. It took a long time for the room to get to comfort level, and the room stayed humid overnight. Other than that, all good.

8

Jennifer

20 Apr 2025

·

Stayed 1 night

The room itself was nice and roomy, and the bed was exceptionally comfortable. Some chipping paint, but overall, a nice space. The pool was a nice temperature and a good size, but the pool room itself has broken tiles, and it smells musty/moldy. I would stay here again, though. Good breakfast, quiet rooms/halls.

8

Stephany

31 Mar 2025

·

Stayed 1 night

Hotel seemed safe, fairly quiet. I liked that it was close to major streets but not on them- just off- so not quite as much traffic. Rooms could do with a bit of updating, as there were no USB ports anywhere. Most hotels now have USB ports in lamp bases or USB outlets.

10

Jordan

26 Oct 2025

·

Stayed 2 nights

Water pressure sucks, everything else was great. Breakfast was smaller no big deal. Parking lot was easy to get around in. Staff was great! Check-in was a breeze! Water pressure no matter what setting the shower head was on sucked.

4

Drew

15 Jul 2025

·

Stayed 1 night

Was very disappointed. Pictures made it look like a much newer hotel. It is certainly not new or newly renovated. The lobby seems fine, but the rooms seem old and outdated. My room had a lingering smoke and musky odor in it. For one night, it’s fine, but certainly better options available for the same price point.

4

Vincent

21 Jul 2025

·

Stayed 1 night

Air conditioner did not work well at all

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Service

Staff are frequently described as friendly and helpful, with smooth check-in and responsive support. There are occasional complaints about unfriendly interactions, billing or hold issues, denied late checkout, and limited resolution of disturbances.

Related guest reviews

10

Jennifer

7 Sept 2025

·

Stayed 1 night

Stayed here after a major storm came through town uprooting enite trees and knocking the power out for a couple of days. Hotel was full because of the storm. Staff was very helpful with extending reservations.

4

Kyla

18 May 2025

·

Stayed 1 night

Check in was not friendly, the gentleman clearly didnt care about his job, didnt ask if i was a rewards member just wasnt approachable and when giving me my keys he said youre on the first floor, the info is in the card, didnt tell me about any amenities or what time breakfast was offered. The room, dark and dingy, the bed not the most comfortable but not bad but wallpaper peeling, cracks and peeling in the ceiling, especially above the bath tub, the window was cracked all the way through, the air conditioner couldnt keep up. I wont be staying again

8

Rosanna

3 Aug 2025

·

Stayed 1 night

Excellent staff service

10

Lynn

22 Aug 2025

·

Stayed 3 nights

The staff was extremely friendly and helpful

2

Janace

29 Oct 2024

·

Stayed 1 night

Nothing special, but clean. Needs updating and some repairs. Took half an hour to check in & had confirmation #s. Terrible water pressure & took forever to get hot. Breakfast standard. We booked two nights & requested a 2pm check out because of a medical appointment. Manager refused and said would charge another night if we stayed. Not good PR. Check in is 4 pm.

8

Julie

18 Sept 2025

·

Stayed 5 nights

They have a wonderful staff that is very friendly and helpful.

6

Ismer

7 Feb 2024

·

Stayed 3 nights

Staff was great. The building needs maintenance. The manager is awful. First time I get denied for late checkout on an slow season.

2

Tisha

2 Jul 2025

·

Stayed 1 night

Child heard screaming for hours. Loud adult. Called front desk to address the situation, it continued. Went to front desk and employee was unclear of hotel policies on how to handle the situation. Nothing was ever done. Not sure why the hotel booked us in an adjoining room.

10

Elena

22 Oct 2024

·

Stayed 1 night

We had a bit of trouble checking in, but the front desk staff was friendly and the manager responsive to our needs. The room was very clean and spacious. We would definitely recommend.

2

Jessica

1 Jun 2024

·

Stayed 1 night

Charged my room 3 times for 1 night

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Location

Convenient, generally quiet spot near the mall, shopping, dining, and major streets. A few found it out of the way or were uneasy about the surrounding area.

Related guest reviews

10

Tamara

25 Nov 2023

·

Stayed 5 nights

Clean rooms and convenient to restaurants and shopping.

8

Dave

9 Dec 2023

·

Stayed 2 nights

Was easy to get to from Bryan hospital. Quiet area, staff was pleasant. Would stay again.

10

Candice

5 Dec 2024

·

Stayed 1 night

Property was close to shopping and dining.

8

Keith A

19 Feb 2024

·

Stayed 3 nights

Was just inconvenient because it was out of the way for The event we attended. No fault of the hotel

10

Crystal

4 Aug 2024

·

Stayed 1 night

We had an overnight stay on our way home from vaca and this was a great spot! Nice and clean, quiet and close to the mall. Rooms were spacious, comfy and clean. My only. Complaint is that they aren’t very well equipped for today’s technology to be plugged in. But thats about it! We would definitely stay again!

10

Kiffany

9 Sept 2025

·

Stayed 1 night

Single traveler, quiet, safe, easy to find. Clean grounds and room.

10

Twyla

9 Jan 2023

·

Stayed 1 night

Right where I needed to shop, where we wanted to eat, quiet, easy access.

4

Cindy

27 Jun 2024

·

Stayed 1 night

The staff was friendly and the room was spacious. The place was dingy and outdated however the room was not entirely clean and it was muggy and hot when I arrived. It took all night for it to cool down after I put the air conditioner down to 60. It also was miles from the expressway and did not feel like a safe place.

10

Mary

17 Apr 2025

·

Stayed 1 night

Good location

10

Sherry

11 Oct 2024

·

Stayed 2 nights

Close to lots of shopping and restaurants

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Dining

Breakfast feedback is mixed: many liked the waffles and hot items, while others found the selection limited or items overcooked, undercooked, or stale. Overall quality varies by day.

Related guest reviews

8

Robin

28 May 2025

·

Stayed 2 nights

I was pleasantly surprised about this property. It could use some help on the breakfast. Either it’s over cooked or raw

10

Melissa

21 Aug 2025

·

Stayed 1 night

Nice check in process. Breakfast was good. Wish the pool was warmer but it was still nice. Comfy beds

8

REGINALD

3 Jun 2023

·

Stayed 1 night

Breakfast was a little spartan, but it was a slow time of year.

10

Kacian

20 Sept 2025

·

Stayed 2 nights

Room was huge, and the breakfast did the job! I would definitely stay here again. The staff were helpful and friendly.

6

Karen

4 Aug 2025

·

Stayed 2 nights

Lighting in bathroom terrible for putting on make up, to dark and light glared, refridge in room did not run, drinks were not cold, big red stain on carpet in my room, i made note to staff it was ther when i got in room. Now for breakfast no option for someone with diabetes. No sugar free syrup for waffles, no wheat bread, but they did have low fat yogurt so that was breakfast for me.fir breakfast n

10

Reginald

16 Oct 2024

·

Stayed 1 night

The room and breakfast were great

8

Gregg

20 Dec 2022

·

Stayed 1 night

Booked these rooms for two employees that were working in town. Their words: "Room is great. Thank you very much. It was a great stay. Staff was great and had good warm eggs and waffles."

10

Deanne

12 Sept 2025

·

Stayed 5 nights

Quiet, clean, good waffles and convenient setup and location! Will definitely stay again!

4

Stacy

6 Aug 2025

·

Stayed 1 night

Very dated and dirty. Terrible breakfast. Warm milk for cereal. Too much furniture for the room. Had to stack furniture to use the pull out. Outlets didn’t work. You get what you paid for…maybe less.

4

James

8 Jul 2023

·

Stayed 1 night

Had to change rooms due to a loud noise coming from the air conditioning unit. There was no exhaust fan in the bathroom. The coffee maker/ice bucket was located in the bathroom. The freezer part in the frig was not working and was hanging down. The ice machine in the hallway on floor 3 was broken. The ice machine on floor 2 had several black rubber pieces come out with the ice. The breakfast was not good; super hard bagels, over ripe bananas; etc. The person in charge of the breakfast had to be told to turn the juice machine on by a guest. No comment cards were available at the front desk and the girl in charge was unconcerned about the issues brought to her attention. This was a very disappointing stay. Degrading to Comfort Suites elsewhere.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$80
February	US$85
March	US$102
April	US$92
May	US$99
June	US$114
July	US$112
August	US$90
September	US$111
October	US$113
November	US$103
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $88	17 $86	18 $185	19 $285
20 $80	21 $83	22 $83	23 $83	24 $80	25 $111	26 $103
27 $78	28 $83	29 $83	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $90	3 $119
4 $80	5 $80	6 $90	7 $90	8 $90	9 $90	10 $90
11 $81	12 $78	13 $79	14 $79	15 $78	16 $90	17 $104
18 $76	19 $80	20 $76	21 $78	22 $79	23 $121	24 $103
25 $76	26 $79	27 $79	28 $79	29 $80	30 $295	31 $250

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Monthly average prices

About this property

Location

Room options

Comfort Room, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Comfort Suite, 1 King Bed with Sofa Bed

Suite (2 Queen Bed with Sofabed)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites East Lincoln - Mall Area

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Prices for upcoming dates