Name: Hyatt House Raleigh Durham Airport
Address: 10962 Chapel Hill Road, Morrisville, North Carolina, United States of America, Morrisville, North Carolina, US
Price range: US$100–US$208 per night
Rating: 8.77

What guests think

Across recent reviews, Hyatt House Raleigh Durham Airport earns strong praise for friendly staff, clean and spacious suite-style rooms with kitchenettes, and a satisfying complimentary breakfast, alongside a convenient location near RDU and nearby dining options.

Common frustrations include a $10 nightly parking fee run by a third party, occasional maintenance or noise issues, and intermittent pool or bar closures. The free airport shuttle and small touches like an outdoor fire pit and a pool table add convenience and relaxation. Overall, expect a modern, comfortable stay near the airport with great service and a few facility trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an airport shuttle, outdoor fire pit, and a bar that may close early, but many note a third‑party $10/night parking fee. Pool closures and a modest gym also come up at times.

Related guest reviews

8

Ricky

4 May 2025

·

Stayed 1 night

Only negative wasn’t able to use the pool Front desk said it had to inspected It was 85 degrees I was looking forward to the pool Every thing else was excellent

10

Amy

29 Aug 2024

·

Stayed 1 night

The pool area needs an upgrade. The fire pit is nice, but the loungers and fence made area feel really tight—-maybe more flowers, etc. the hotel is walkable to some food/drink options which we explored and had a fun night out. Room in hotel was very spacious and clean. All amenities were perfect. I would stay here again for sure. I wish they would add a hot tub outside.

10

Sheena

26 Jul 2025

·

Stayed 1 night

Great location, Lauren was very friendly. Pool table is a nice addition.

8

Maohong

9 May 2025

·

Stayed 2 nights

Breakfast and shuttle service are good, no room service, but you might ask and get what you needed.

8

David

21 Aug 2024

·

Stayed 1 night

The gym was weak in terms of equipment, and the pool was closed

10

Benajia

2 Jun 2025

·

Stayed 1 night

Enjoyed my stay here! The front desk staff was very friendly, parking was $10/night, but fairly priced (I didn’t remember reading this in the booking, but it was okay) My room was very spacious and clean. I would definitely book this property again.

10

Tina

31 May 2025

·

Stayed 1 night

The check in was great. Toilet ran for awhile but was able to check in. Bar closed early. Other than that a good stay

10

MICHELLE

24 Nov 2025

·

Stayed 2 nights

Very nice stay. We enjoyed the firepit outside

8

Barron

2 May 2024

·

Stayed 1 night

Make sure you get a code from the front desk for parking so you don’t have to pay for parking if you don’t theirs a possibility that you can get towed

8

Heather

22 May 2025

·

Stayed 3 nights

Quiet. Staff friendly and helpful. Room was clean. Great free buffet breakfast. Clean. Walking distance to Starbucks and restaurants. Close to airport. Didn’t like the parking cost. Pool was closed. No notification about that. Thought I picked a hotel with free parking, free breakfast, and a pool (that worjed(

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Cleanliness

Most guests describe very clean rooms and public areas, though some report stained linens, odors, ants, or worn carpets and occasional housekeeping misses.

Related guest reviews

10

Gary

28 Nov 2025

·

Stayed 3 nights

Room was very clean. Staff was courteous and friendly.

4

Brandi

16 Jul 2024

·

Stayed 1 night

Property did not meet the rating given. Rooms were dirty, pull out mattress stained with no sheets in the room, standing dirt and hair in the bathroom. Visible debris on TV stand, looked to have come from the vent.

8

Samantha

6 Jul 2024

·

Stayed 3 nights

The carpet needs to be cleaned and replaced in several areas in room #234 and on the steps in the stairways. The tub has rust and they put a ball of putty to cover it. The patio grill was filthy, the chairs were all damaged. The plate kept falling off the door that you use touch your room key for entry. These small things is why I gave a star 4. Otherwise, the hotel was nice.

10

Lisa

21 Apr 2025

·

Stayed 3 nights

Hotel was clean! Staff was amazing! Room was so comfortable and nice! Will definitely be back!

4

Alex

1 Nov 2024

·

Stayed 1 night

My sheets had stains on them

10

John David

29 Sept 2025

·

Stayed 2 nights

Super friendly staff with super clean rooms. The quality of the morning breakfast was Excellent. Everything was fresh and the equipment worked perfectly.

2

Arglistra

16 Feb 2025

·

Stayed 2 nights

I will never stay at this hotel again. Very noisy. The heater in our room was making a loud beeping noise in the middle of the night and I contacted the front desk to let them know and they told me to switch rooms. It was the middle of the night and I was tired and chose to just stay but my husband and I did not get any sleep. Also the hotel room was dirty. It had popcorn on the floor under the bed and bugs in the bathroom. Also the bed had a stain on it. Will definitely not go back.

4

Kamal

28 Mar 2023

·

Stayed 2 nights

My room had and ants, the ac barely worked, and the front desk associate was on the phone the entire time. I noticed ants near their breakfast buffet and had to refuse to eat because of it. I asked the front desk staff where a park was for my child and she responded “there are some around here.” Just an unclean, unsatisfactory stay. I wish I stayed somewhere else with my family.

4

Prashanth

17 Aug 2025

·

Stayed 3 nights

The room is big and good in size for a family of 4. However our whole stay was affected by a foul smell in our room and entire hallway in 3rd floor. We had to change our room twice due to AC issue and bad smell. Even with third room the smell was evident right outside of door and certainly it was disgusting as it percolated to some part of our room when we opened door. Overall we are not happy with this hotel as we had hard time managing our stay. Will never visit and never recommend to any of our friends.

10

Ron

7 Jun 2025

·

Stayed 2 nights

Super clean

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Rooms

Rooms are spacious, suite-style, and comfortable with kitchenettes and supportive beds, well-suited for longer stays. Some guests note thin walls or light leakage from outside, and occasional HVAC noise or inconsistent performance.

Related guest reviews

4

Cynthia

28 Apr 2025

·

Stayed 2 nights

First night front facing room was flooded with light from the large streetlights out front - blinds did not cover entire window. The second night - staff accommodated a move to different room. Walls are very thin - could hear neighbors on both sides ALL NIGHT until 1:30am, then noise started again at 4am. The Hyatt properties have an amazing breakfast, and a fair selection of items to order from the bar restaurant. There are a handful of dining options within walking distance of this hotel, as well. The airport shuttle is on time, and other than the above-mentioned issues, I would recommend.

10

Janie

23 Aug 2023

·

Stayed 1 night

The ONLY thing I would say negatively about this place is that they need to put darkening blinds or drapes in the rooms facing the pool. The lights from the pool light up your room like daytime and make it hard to sleep if you like to sleep in the dark. The hotel, room, staff could not have been better. Beautiful room - just felt like I was sleeping with the lights on.

6

Yustus

14 Oct 2023

·

Stayed 8 nights

You can hear the person in the next room. Overall staff were friendly

10

Ann

25 Aug 2024

·

Stayed 1 night

I had a great stay! The room was clean, updated, and spacious. The bed and pillows were very comfortable. The staff members were friendly, professional, and efficient. The breakfast was great. There were many options including fresh fruit, warm breakfast foods, cereal, oatmeal, and bagels. The only surprise was the parking fee which I had to pay online via a QR code provided at the front desk. I believe it was $10 per day. I would definitely stay here again.

10

James

15 Aug 2025

·

Stayed 1 night

Layout of room is spot on! Bed is very Comfortable

8

Carissa

7 Jan 2023

·

Stayed 1 night

Very spacious, clean and comfortable room. The service was friendly and efficient. The only complaint is the walls were really thin and I could hear my neighbor's conversations.

10

Bill

8 Aug 2025

·

Stayed 3 nights

Loved the accommodations in the room. The size & comfort were excellent. The air conditioning was chilling. Couldn't ask for better.

10

Christina

17 Dec 2023

·

Stayed 1 night

From the time we checked in our stay was amazing. We were asked if we preferred a certain floor ans were allowed to pick the top floor. The room was very spacious! The best was super comfy. I am always concerned about the showers in hotela, but it was the perfect pressure and clean!! Our room had a full size fridge and a 2 burner stove. Will stay again!

8

Kathleen

19 May 2024

·

Stayed 3 nights

Parking is avaliable but costs $10 per day. Ours was comped since our room wasn't ready an hour after check in time. We were alsi upgraded which was good except I didn't want my sister to have to sleep on a pull out couch. The tvs hace Chromecast which was an excellent addition. AC came and went. We didn't complain since we didn't want to have engineers in the room. Housekeeping yelled up and down the hall to each other. Bathroom was not equipped with a fan. Many small things wrong.

6

Emily

26 May 2025

·

Stayed 1 night

Everything was great, minus the air not working properly. Only there for one night, so not t

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Service

Service is widely praised as friendly and helpful, with smooth check-ins and accommodating staff. A few reviews cite poor issue handling or rude interactions, plus occasional housekeeping or billing missteps.

Related guest reviews

10

Ashley

1 Aug 2024

·

Stayed 3 nights

Staff was very helpful and friendly! Rooms were clean and area was nice, safe and comfortable. Would definitely recommend!!

6

kuristen

26 Jan 2025

·

Stayed 2 nights

The hotel was very close to the airport. The shuttle to the airport was a plus. The room was nice/clean. The breakfast was ok. The staff in the dining area nice. Housekeepers nice. The shuttle drivers nice. However it was the night clerk Penny that really needs customer service training. The hotel needs to invest in customer service dealing with stressful situations. Instead of her being empathetic. She argumentative, rude, and igniting a situation instead of calming it. It’s almost was like she was taunting me.

2

Claudia

9 May 2025

·

Stayed 1 night

I checked in smoothly and my credit card was charged. I let them know my parents would be arriving later and left their names. My parents flight was delayed and they ended up arriving at 2am. When they got to the hotel, the lady at reception told them their was a problem wirh my credit card (which had already been charged) and instead of trying to help and let them into the room, called me in the middle of the night while I was asleep and made me come down to pass my card again. She gave me no option of arranging everything the next morning. That isn't good guest service. The system's error isn't her fault, but it indeed was her unwillingness to help.

6

Hachem

24 Nov 2023

·

Stayed 2 nights

At the day of checkout, I arrived to the hotel two minutes before noon (checkout time). I found that the room was already cleaned and some food in the fridge were most probably thrown away. My phone charger was not there. It was not easy for me to communicate directly to the people who cleaned my room and they gave me a different charger. Even though I requested late checkout and told me I have till 12:30, but when I asked them why you cleaned the room and removed my stuff they said I don't have an checkout extension in the system. Even though they should not have touched my stuff before 12:00.

10

shanda

1 Sept 2025

·

Stayed 1 night

Excellent service from check in to check out

6

Arielle

1 Feb 2023

·

Stayed 1 night

Driver of the airport shuttle wouldn't open the door to the vehicle! He was not welcoming at all. Very uncomfortable. The welcome at reception was non existent. Staff member in a scruffy sweatshirt and not professional appearance or manner.

2

James

20 Jul 2024

·

Stayed 5 nights

You have to request housekeeping on several occasions I requested it and The room was never cleaned staying in the room for almost 2 weeks. I’m having a bunch of missed housekeeping was very disappointing.

10

Mary

22 Jul 2025

·

Stayed 1 night

The staff is incredibly helpful and nice!!!

10

Lilly

17 May 2024

·

Stayed 2 nights

The team at Hyatt House made our three night stay for a graduation just wonderful. We had a group of 16 people and from check in to departure, they were exceptional in their service to our family. We loved our stay and will be back in the future. Thank you!

10

Sinay

23 Jul 2024

·

Stayed 2 nights

Unfortunately, I arrived at this property, the same day of the Microsoft outage. When I was checked in, I was made aware that the system was down and the hotel was unable to check me in. Well, when I say the was on top of it…. Please believe me! They went well above beyond to make everyone comfortable until that system came back up was. My entire stay was very pleasant The staff here is amazing. Everyone was so friendly. I almost felt like I was at home and really didn’t want to leave lol!

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Location

Convenient near RDU with easy access to dining, coffee, and shopping; several guests also felt the area safe and walkable. A few found limited things to do nearby.

Related guest reviews

10

Mandi

16 Apr 2024

·

Stayed 1 night

Hotel was clean, good options for breakfast, friendly staff. The area around is limited as far as stuff to do.

10

Allison

20 Mar 2023

·

Stayed 1 night

Loved our stay here. Came for a concert, and it was an easy 10-15 min away from the PNC Arena. Room was pristine and larger than we expected, with a full kitchen and lounge area. Easy parking and quiet area. Very friendly front desk employees.

8

Nikki

3 Sept 2024

·

Stayed 1 night

New hotel. Clean, but you have to pay for parking! Close to I-540. Restaurants close by.

10

William

27 May 2025

·

Stayed 2 nights

The property was well maintained, in a safe and walkable area! Shopping nearby, many dining options, Friendly and courteous staff,

10

Tiffany

23 Aug 2024

·

Stayed 3 nights

I’ve stayed here multiple times and it is always amazing! Great staff. Fantastic location. Very safe.

10

Ann

31 Jul 2025

·

Stayed 1 night

Location is great. Very clean!

10

SUSAN

22 Jun 2025

·

Stayed 1 night

Perfect overnight location to RDU

10

Trent

7 Jul 2025

·

Stayed 2 nights

Great location for my needs. Nice food take outs around the area

10

Ramona

29 Jul 2024

·

Stayed 2 nights

Love the location being around so much nature.

8

Lauren

23 May 2025

·

Stayed 1 night

Convenient location, comfy bed, clean place and great front desk associates! I stay here a few times a year and they are always very accommodating. I forgot my toothbrush this time and the front desk gave me one at no charge! :)

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Dining

Breakfast is frequently praised for variety and quality with hot items and fruit. Some guests noted shortages or cold items, sour cut fruit, and occasional bar or bistro closures.

Related guest reviews

8

Anna

25 Jan 2025

·

Stayed 1 night

Place was nice but the bar was closed

8

Kelly

28 Mar 2024

·

Stayed 2 nights

Front desk staff is great. The kitchen staff is rude, this is the second time I have experienced this. I have morning meetings routinely and tend to come to the end of breakfast when I am able to make it by 9. They get very agitated as they have begun to clean up early.

10

Ann

25 Aug 2024

·

Stayed 1 night

I had a great stay! The room was clean, updated, and spacious. The bed and pillows were very comfortable. The staff members were friendly, professional, and efficient. The breakfast was great. There were many options including fresh fruit, warm breakfast foods, cereal, oatmeal, and bagels. The only surprise was the parking fee which I had to pay online via a QR code provided at the front desk. I believe it was $10 per day. I would definitely stay here again.

10

Tina

31 May 2025

·

Stayed 1 night

The check in was great. Toilet ran for awhile but was able to check in. Bar closed early. Other than that a good stay

10

John David

29 Sept 2025

·

Stayed 2 nights

Super friendly staff with super clean rooms. The quality of the morning breakfast was Excellent. Everything was fresh and the equipment worked perfectly.

6

Teresa

14 May 2025

·

Stayed 2 nights

Did not expect to pay $10 a day for parking. I had to sign up for their rewards program to avoid the fee. This isn't NYC or DC where you would expect to pay. And the parking lot was only 10% filled. The free breakfast could use some help. Cold eggs are risky to eat. No cream cheese or butter for your bagel. Will find somewhere else next time.

10

marty

21 Aug 2025

·

Stayed 1 night

Really nice hotel with modern look. Really impressive breakfast spread with french toast, scrambled eggs, turkey sausage, breakfast potatoes, granola, yogurt and fruit.

10

Charles

26 Jan 2025

·

Stayed 2 nights

Beautiful hotel and room. Excellent value for the cost. One of the nicest free breakfasts that I've seen.

8

Mercedes

8 Jul 2024

·

Stayed 3 nights

The only thing I had a problem was that it was supposed to be free breakfast but they had an influx of people for some wedding and those folks ate most of the breakfast so there wasnt much left when we went down.

8

Michael

28 Jun 2025

·

Stayed 1 night

Front desk personnel was friendly and cheerful. The shower wouldn’t drain properly when showering and breakfast was Less than appealing

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$122
February	US$126
March	US$132
April	US$129
May	US$156
June	US$145
July	US$127
August	US$122
September	US$143
October	US$157
November	US$144
December	US$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $142	17 $124	18 $142	19 $142
20 $118	21 $132	22 $148	23	24 $116	25 $120	26 $120
27 $100	28 $132	29 $142	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $149	3 $120
4 $104	5 $136	6 $188	7 $133	8 $116	9 $137	10 $137
11 $104	12 $132	13 $143	14 $133	15 $116	16 $153	17 $170
18 $104	19 $132	20 $143	21 $136	22 $116	23 $120	24 $130
25 $104	26 $208	27	28 $146	29 $121	30 $120	31 $120

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub

Suite, 1 Bedroom

Standard Room, 2 Double Beds

Studio, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Raleigh Durham Airport

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Prices for upcoming dates