Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in is from 16:00, and check-out is by 11:00. Early check-in and late check-out may be available upon request, but fees may apply.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms should be confirmed with the hotel.

Where is the hotel located in relation to key landmarks?

The hotel is located in Southeast Edmonton, within a 15-minute drive of South Edmonton Common and the University of Alberta. It is approximately 9.2 miles (14.8 km) from Rogers Place and 11.9 miles (19.1 km) from West Edmonton Mall.

Does the property have a swimming pool?

Yes, there is an indoor pool with a waterslide and hot tub. The pool is heated and operational year-round.

What are the hotel’s policies for guests staying with children?

Children 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

Best Western Plus South Edmonton Inn & Suites

Average nightly price at Best Western Plus South Edmonton Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$86
February	$96
March	$97
April	$99
May	$101
June	$95
July	$92
August	$102
September	$89
October	$96
November	$90
December	$87

What guests think

At Best Western Plus South Edmonton Inn & Suites, travellers highlight friendly staff, comfortable rooms, and a family-friendly pool with a waterslide, while noting dated areas, inconsistent maintenance, and occasional service hiccups like slow check-ins, policy miscommunication, and facility closures.

Breakfast is frequently described as generous and varied with attentive staff, though some stays saw construction, early cutoffs, or uneven quality. The south-side location offers easy access to Highway 2, shops, and restaurants, and many guests find it quiet. Expect a convenient, family-oriented stay with good value when facilities are fully operating.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The indoor pool with waterslide is a big draw for families when open, but reviews repeatedly note closures, cold water, strong chlorine, limited towels, and a frequently inoperable or closed hot tub. Parking can feel tight, and gym quality varies.

Related guest reviews

10

Amber

Mar 29, 2023

·

Stayed 3 nights

We enjoyed our stay. The laundry facilities were out of order and the gym equipment is out of date as some do not work. The bike can not be adjusted so unless you are 6ft, you can not reach the pedals. Staff were very friendly & helpful. Pool was good. Enjoyed the variety at the breakfast lounge. Close to lots of take out options yet in a quiet area. We would stay here again.

6

Rilee

Nov 19, 2025

·

Stayed 1 night

The pool was too cold to swim in. My son who lives swimming didn't even wanna go in. There were also 4 teenagers that were all hacking up lungs when we went in there. We ended up just leaving.

10

Chelsea

Nov 30, 2025

·

Stayed 2 nights

Spent the weekend with family, we enjoyed the pool multiple times during our weekend stay, was great to have Royal Pizza so close for a quick meal, the room was clean and beds were comfy. Was great to have various options for breakfast and when we needed extra towels staff were friendly and quick to help out.

10

Kaitlyn

May 5, 2025

·

Stayed 1 night

Staff extremely friendly, accommodating to food allergies (gluten & dairy), pool was clean and slide was super fun (even for adults), gym was very nice (even had a peloton spin bike), fancy coffee machine in the lobby!!!

8

Tracy

Apr 25, 2025

·

Stayed 2 nights

Pros: - Great breakfast - Friendly staff - Affordable - Loved the coffee machine in the lobby! Cons: - Pool condition - very high chlorine, dirt/sand on the bottom, no towels available, hot tub closed. - Room could use an update (especially the bathroom) Overall we enjoyed our stay, but the pool was definitely a disappointment.

10

Kayla

Dec 22, 2025

·

Stayed 1 night

Pool was enjoyable

4

David

Jan 27, 2024

·

No notice on Expedia that I could find stating that pool and hot tub closed. I only choose this property because of those features. I would not have stayed here had I known the facility was under renovation or repair. Makes the hotel worth much less.

10

Peter

Oct 28, 2025

·

Stayed 3 nights

The pool and hot tub were excellent and very clean. Actually the entire pool area was great, lots of towels

6

Don

Oct 17, 2025

·

Stayed 1 night

Really upset with our booking . On the hotels app for this hotel, it says there was a hot tub and when we got there, they said that their hot tub has been down for a long time. We only booked this hotel for the slide and hottub for the adults and couldn’t even go in as there was no working hot tub ! Hotel said they would’ve gave us a credit but they couldn’t because we booked through an online app

8

Earl

Mar 31, 2024

·

Stayed 2 nights

Stay was good except pool had been closed for month plus with nothing on Expedia site when we booked

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Cleanliness

Many guests find rooms and common areas clean, but reviews also note recurring issues such as moldy grout, stained bedding or carpets, and occasionally rooms not properly serviced.

Related guest reviews

8

Tiffany

Jan 31, 2025

·

Stayed 1 night

Comfortable and convenient for our needs. My son enjoyed the pool. My only negatives were that it was a bit worn and it wasn’t quite as clean as I would have liked. There was a big red stain on the carpet in my room which my son insisted was blood (I hope not), lots of dried pee on the base of the toilet and the pool seemed clean, however the water slide stairs were full of dust/mud and dead bugs. Overall though, it was comfortable and the bed seemed clean.

4

heidi

Nov 16, 2025

·

Stayed 1 night

Room was not clean

10

Tammy

Nov 30, 2025

·

Stayed 1 night

This is my third time staying at this hotel. Rooms are clean,beds are comfortable. Staff are always friendly and helpful. Love staying.

6

Corinna

Oct 5, 2025

·

Stayed 2 nights

Room had a mold smell.. mold in shower. No notifications that during our stay there was No functioning hot tub, breakfast room under construction and breakfast offered in lobby with no seating but did give take away containers. And received text that overnight services were not offered… and room wasn’t cleaned

6

Tracee

Jul 23, 2023

·

Stayed 4 nights

The staff were all friendly and accommodating. It was easy to check in and out, and the free breakfast was lovely. There were signs everywhere announcing how serious they are about cleanliness but I would beg to differ. The quilt covers were obviously not recently cleaned so we tossed them on the floor only to find the quilts had old blood stains on them and those were tossed on the floor as well. We didn’t ask for new ones as we weren’t convinced we would get anything more clean so we went out and bought blankets for ourselves to use. Seeing this made us question the cleanliness of everything. There was mold and mildew in the bathroom sinks and the shower head barely had any pressure and the spray was all over the place making it difficult to wash ams rinse my thick hair.

8

Tabitha

Sep 23, 2025

·

Stayed 1 night

Bathroom in suite was clean but a bit run down. Looked to be some mold growing in the grout around the tub.

10

Dwayne

Sep 24, 2025

·

Stayed 2 nights

Room was very clean and the staff was amazing. Always a smile from the workers.

8

Gisele

Nov 30, 2025

·

Stayed 2 nights

Clean, quiet and spacious room. Loved the fact that we can adjust the room temperature. Lots of places to power up.appliances. Bed was a little soft for us but we managed to sleep. Front desk was very pleasant and professional. Loved the coffee machine in the lobby. Special coffees are a treat! Breakfast was pretty ordinary.

6

Shawn

Mar 16, 2023

·

Stayed 1 night

The handle going into the Hot Tub was completely loose. It actually moved side to side. This Best Western is not an old building and Best Western Plus City Centre is cleaner. We were offered room 110. The room was stinky and had semen stains on the top bed sheet. The bed linens were not replaced. The breakfast was pretty decent. This Best Western is clearly more run down than City Centre Plus.

8

Carmen

May 31, 2025

·

Stayed 1 night

Comfy beds, clean rooms, bathroom was okay, quiet neighborhood, but there was mold along the silicone... so thats why its not a 10/10.

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Rooms

Rooms are generally spacious and comfortable with quiet stays for many, but decor is dated in places and some units have maintenance or noise issues (e.g., weak streaming/TV, odors, street noise, or a malfunctioning door).

Related guest reviews

6

Daniel Fai Kit

Mar 23, 2024

·

Stayed 3 nights

Clean but it is a bit outdated

6

Patrick

Nov 30, 2024

·

Stayed 1 night

The room was very dated, looked old.

8

Iain

Sep 1, 2024

·

Stayed 1 night

Quick, friendly and easy check in. Room smells of cigarettes and a bit musty . Elevators have seen better days , noisy & dirty up turned carpet. Convenient location to south side of Edmonton, well priced and very accommodating staff

6

Stephanie

Feb 25, 2025

·

Stayed 2 nights

It was a decent stay. My biggest complaint is that we had a malfunctioning door - you could just push on it and it opened. This is a severe safety concern for me, especially with a young child. Aside from that, it was fine. Perhaps also get a better system in place for having enough clean towels available for the pool.

10

Hunter

Sep 14, 2025

·

Stayed 2 nights

Friendly staff and our king sized bed room with the couch was very roomy 👍

10

Jillise

Mar 10, 2025

·

Stayed 2 nights

We stayed here as a family, used the pool, had breakfast. Our two night stay was quite comfortable. Big rooms

8

Gisele

Nov 30, 2025

·

Stayed 2 nights

Clean, quiet and spacious room. Loved the fact that we can adjust the room temperature. Lots of places to power up.appliances. Bed was a little soft for us but we managed to sleep. Front desk was very pleasant and professional. Loved the coffee machine in the lobby. Special coffees are a treat! Breakfast was pretty ordinary.

6

Brian

May 3, 2024

·

Stayed 3 nights

Main issue we had was with the TV service. The TV could not connect to the internet, so we were unable to access streaming services, such as Netflix or Prime Video. The staff tried to help, but could not resolve the problem. Seems like the system was changed but staff received no training!

10

J

Jul 30, 2025

·

Stayed 1 night

The noise from the street was too loud.

10

Diane

Mar 23, 2025

·

Stayed 1 night

Rooms are spacious and nicely arranged

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Service

Staff are widely praised as friendly and helpful, with examples of above-and-beyond assistance; however, some experienced slow or confusing check-ins, strict or fee-based early check-in policies, and occasional rudeness or communication problems.

Related guest reviews

10

Tammy

Nov 30, 2025

·

Stayed 1 night

This is my third time staying at this hotel. Rooms are clean,beds are comfortable. Staff are always friendly and helpful. Love staying.

2

Ivy

Jul 16, 2025

·

Stayed 1 night

Disappointing experience. We had 3 rooms reserved and asked for early check-in, but were turned away 45 mins before 4 PM unless we paid $20 per room—this was never disclosed during booking. Staff wouldn’t hold our luggage for all 3 rooms, only one. At 5 PM, rooms still weren’t ready, despite being told earlier we could have checked in at 3:15 for a fee. A false alarm was happening when we arrived—flashing lights, firefighters present, but no communication from staff. Kids weren’t allowed to swim since we weren’t “checked in,” though rooms were paid. All of us had to attend a Broadway show in travel clothes. On our 3rd check-in attempt, we were made to wait again; kids got only 5 minutes in the pool before closing. One room had a dirty sock left behind. Poor communication, unclear policies, and lack of cleanliness made this a frustrating stay for 3 families traveling with children.

8

Sotirios

Mar 30, 2025

·

Stayed 6 nights

Good location and affordable. I liked the breakfast and options available. The attendant was also very helpful and always greeted me. I did not like that I was told that I would have to switch rooms at check in, halfway through my stay. Then, on the day when I packed up and went down to the desk, I was told that it was not necessary and I could put my things back in the room. This was inconvenient. The hotel is nice, clean, and great for families.

10

Colette

Aug 21, 2025

·

Stayed 1 night

They were really booked up and were backed up for check in but we got access to the pool right away to keep the kids busy until the room was ready

10

Lorrie

Jan 22, 2026

·

Stayed 1 night

Very friendly reception staff! Wonderful breakfast and staff! Such a comfortable clean environment!

2

marcel

Jul 25, 2025

·

Stayed 4 nights

Had issues with front desk personel yelling at my children for running past the front desk as they were excited to go to pool. No warning no nothing just simply yelling at them telling them they were banned from the pool and if they didnt apologize we would be removed from the hotel! This didnt sit well with me. Wife and I were walking behind them and heard this. I came around the corner and let him know that he should never speak to anyone like that. Let alone 6 & 8year olds going to the hotel pool. He had no idea we were right behind them when he was yelling at them. The employee wouldnt let us speak to mamanger claiming he was in fact the manager and he didnt see an issue at all. We had to call head office of best western only to have said employee hang up on head office. After opening up a case with head office and getting a hold of the actual property manager, they took care of the situation. It was pleaseant for the remaind of our 4 night stay and said employee wasnt an issue any more. We were compted some of our stay due to the experience (via rewards program). The hotel overall is good, has everything we needed including waterslide for kids which was only reason we stayed there.

10

Jennifer

Aug 23, 2025

·

Stayed 3 nights

This hotel was amazing. The pool and slide are awesome. The room was so comfy. And the staff were simply incredible. We had some vehicle troubles during our stay and I cannot express how grateful the kids and I were to how quickly and friendly the staff were to step up and gelp us. Peter the manager and Keyanna went way above and beyond to help. We will stay here again. I encourage you to stay here and experience it yourself.

2

navi

Jul 22, 2025

·

Stayed 1 night

Hotel reception charged $300 for security deposit for 2 rooms out of which $200 is refunded but $100 is still not refunded. Check in was terrible as it was same reservation number for 2 rooms. No email was sent as told by the receptionist. We are going back and forth to get the deposit back

4

Kari Lee

Jul 10, 2025

·

Stayed 1 night

Tried to check in 55 minutes prior to check in because I had a medical procedure done and they would only do it for a fee. I could barely walk and she told me to go and come back at 4:00. I also requested an early check in as well.

4

Brittany

Jul 24, 2024

·

Stayed 2 nights

Very slow wait times to check in and out. Staff not very friendly

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Location

Convenient south-side base close to Highway 2, shopping, and restaurants; several reviews also mention quiet surroundings.

Related guest reviews

8

Kathleen

Sep 2, 2025

·

Stayed 1 night

Quiet and convenient located to restaurants within walking distance.

10

Dwayne

Dec 11, 2023

·

Stayed 1 night

Location was great for what we were doing and where we needed to be in the city Close to shopping and dining Room was spacious and comfortable Would stay here again Good value

8

Jonathan

Jun 29, 2025

·

Stayed 1 night

The property is nice, there is free breakfast but it ends early so we weren’t able to try it out. Overall not a bad place to stay when in Edmonton, convenient location.

10

Teresa

Jan 5, 2026

·

Stayed 1 night

Courteous staff, rooms were great and location is ideal

10

Michael

Dec 12, 2023

·

Easy access to highway 2, very quiet. Staff was great, rooms were clean. Parking was a little tight, but that was the only negative. Would recommend!

10

Karla

Sep 30, 2025

·

Stayed 1 night

Great location. Close to lots of different stores and restaurants. Room was clean, beds were comfy and staff was friendly

10

Melissa

Jun 25, 2023

·

Stayed 2 nights

Convenient to shopping, restaurants, and Edmonton soccer/Scottish dome

8

Chen-Fu

Sep 24, 2025

·

Stayed 2 nights

In a good location for shopping and dining, room was clean, staff were good !

10

Bernard

Feb 15, 2025

·

Stayed 2 nights

Great location

8

sameena ashraf naimuddin

Jul 1, 2023

·

Stayed 4 nights

Average place but not so close to shopping n restaurants

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Dining

Breakfast is frequently praised for variety and friendly attendants, though some guests encountered construction or temporary setups, early closing times, or uneven food quality and temperature.

Related guest reviews

10

phillip

Aug 30, 2025

·

Stayed 1 night

The breakfast was very well laid out and had options so each day was not repetitive

10

Juanita

Jan 30, 2025

·

Stayed 3 nights

The breakfast host was the best!

8

Scott

Oct 3, 2024

·

Stayed 2 nights

Overall it was a good two-day stay. The only disappointment was the continental breakfast ran out of food more than once the morning we attempted to utilize it.

10

Michelle

Oct 7, 2025

·

Stayed 1 night

Breakfast was great

6

Rosemary

Oct 11, 2025

·

Stayed 1 night

Breakfast room under construction so premade breakfast sandwich not good and air conditioner sounded like a windstorm all night

4

Matt

Aug 26, 2023

·

Stayed 1 night

Breakfast was abismal. At 7am on a Friday morning, my breakfast options were either undercooked hash browns or over boiled eggs, or day old breads and bagels. I'm never staying here again. The Leduc BW hotels are 1000x better. Save your sanity and book at a BW 20 minutes south.

10

Lorrie

Jan 22, 2026

·

Stayed 1 night

Very friendly reception staff! Wonderful breakfast and staff! Such a comfortable clean environment!

10

Leanne

Sep 1, 2025

·

Stayed 1 night

Highly recommend. Rooms are clean, staff is friendly and it was a great continental breakfast.

10

Leeah

Sep 2, 2025

·

Stayed 2 nights

The continental breakfast was delicious, filling and bonus - they offer GFoptions!

10

Dhruvkumar

Sep 19, 2024

·

Stayed 3 nights

We stayed there for 3 nights, it was great experience except the breakfast because there was no changes for 3 days we had same breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $99	3 $88	4 $88	5 $85	6 $156	7 $140
8 $76	9 $79	10 $82	11 $82	12 $79	13 $105	14 $105
15 $76	16 $79	17 $82	18 $82	19 $82	20 $105	21 $105
22 $77	23 $80	24 $83	25 $83	26 $80	27 $115	28 $114
29 $76	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
		1 $83	2 $82	3 $93	4 $164	5 $164
6 $79	7 $79	8 $82	9 $82	10 $105	11 $126	12 $126
13 $76	14 $79	15 $82	16 $93	17 $95	18 $134	19 $123
20 $77	21 $80	22 $83	23 $83	24 $80	25 $106	26 $106
27 $124	28 $124	29 $106	30 $106	31 $106

Best Western Plus South Edmonton Inn & Suites

Prices for Best Western Plus South Edmonton Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Executive Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Family Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, Multiple Beds, Refrigerator & Microwave

Guest reviews of Best Western Plus South Edmonton Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus South Edmonton Inn & Suites

Considering this hotel for your Edmonton trip?

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