Name: InterContinental Shanghai Jing' An by IHG
Address: 500 Heng Feng Road, Zhabei, Shanghai, China, Shanghai, China
Rating: 8.3

Guest reviews

8.3

Very good

Based on 415 verified reviews

Who stays here?

Business

78%

Couple

8%

Family

6%

Group

3%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At InterContinental Shanghai Jing' An by IHG, guests often praise the convenient rail-station location and spacious rooms, while noting building wear in places and difficulties with heating and air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Helen

Jan 17, 2026

·

Stayed 4 nights

Good housekeeping services. Rooms spacious , clean . Fitness center well equipped. Staff helpful.

10

German

Dec 8, 2025

·

Stayed 2 nights

Great location, only steps from a Main rail station, but also in a peaceful area. The room was very spacious and comfy.

10

Daniel

Nov 30, 2025

·

Stayed 1 night

-

4

Meagan

Nov 22, 2025

·

Stayed 4 nights

Location was great, but the room was run down and showed its age. When we arrived the hot water didn’t work in the bathroom, and we had to contact the front desk to get engineering sent up to fix. Staff were very dismissive and cold. There were multiple areas of previous water damage and staining, bathmats were fraying at the edges and worn. During our stay I had ordered from Taobao to be delivered to the hotel which I had to go down multiple times to find my deliveries with one of them being completely lost. Staff again were dismissive and I had to result in other means to try and get it resolved. For a 5 star hotel and the price we expected better.

2

Ziyu

Oct 8, 2025

·

Stayed 7 nights

Worst hotel experience in Shanghai. Lobby Entrance and elevator both leaking!

500 Heng Feng Road, Zhabei, Shanghai, China

Location

With a stay at InterContinental Shanghai Jing’ An by IHG in Shanghai (Jing'an), you'll be within a 5-minute drive of West Nanjing Road and Nanjing Road Shopping District. This luxury hotel is 4.6 mi (7.4 km) from The Bund and 3.4 mi (5.5 km) from Yu Garden.

Jade Buddha Temple(0.7 miles)

West Nanjing Road(1 miles)

Shanghai Natural History Museum(1 miles)

Wujiang Road Food Street(1.1 miles)

Brilliance Shimao International Plaza(1.2 miles)

Shanghai Changzheng Hospital(1.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of CNY 80 per day. Valet parking services are also offered.

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately CNY 239 for adults and CNY 120 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.

The hotel is located in the Jing'an district of Shanghai, within a 5-minute drive of West Nanjing Road and Nanjing Road Shopping District. It is approximately 4.6 miles from The Bund and 2.1 miles from People's Square.

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified, but guests can enjoy these facilities during their stay.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Rollaway beds are available for a fee of CNY 292 per day. Advance request or confirmation may be required for extra beds.

InterContinental Shanghai Jing' An by IHG

Amenities

Property description

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