Esplanade Hotel Llandudno

The lift goes to every floor but not every room is accessible without stairs as well! They seem to be in an ownership or management transition so some issues were met with basically a shoulder shrug. The view from our room was awesome but the layout was barely navigable with suitcases, carry ons, etc.

Great location. Parking is very limited. Breakfast very good value. Beds are good....but very tired rooms. Great sea views. Staff are helpful.

Only one problem parking is very hard to find other than that the hotel is excellent and the restaurant and bows excellent

Only complaint was parking - they indicated they had a lot, but it was full so had to find street parking and move the car according to time limits.

The esplanade is undergoing a further improvement. The reception and public areas have been updated and are excellent and I understand that the rooms are gradually being updated, although saying that the rooms are already reasonable and well equipped. I found the staff to be friendly and helpful. The location of the hotel could not be bettered, being on the seafront and just minutes away from the pier. Car parking is quite limited and is on a first come first served basis so I would recommend parking up and leaving the car there for the duration of your stay. I stayed on a room only basis so could not comment on the food.

The staff were amazing. Incredibly friendly and helpful and the room was lovely. My only notes really was that it was advertised that there was no parking or food available due to some renovations (which are going to be brilliant when complete) but I feel the extent of the work has been downplayed a little with the whole front of the property being under renovation works. Other than that it's wonderful and can't wait to see it when we inevitably return for another lovely stay.

Clean, central and good parking provided.

Location is fantastic seafront property so very close to everything. Stayed in room 103, and was literally the furthest room away from reception, had to walk through 5 doors, traversing multiple levels of stairs (with a fully loaded suitcase) The room was ok, window facing the car park. The bathroom was a wet room. Pink floor like an old people's home. Even had a wetherspoons style plastic toilet roll dispenser fixed to the wall. Very bizarre. It had a digital temperature control box, but whatever we changed it too it didn't change. We couldn't even see an A/C unite just a radiator There was a white plastic fan, so guess this was our AC! The window would only slide up a few inches, and even that didn't stay up so had to wedge a spoon underneath to keep window open. South facing so sun was on room all day so became very warm at night. The mattress provided was solid as oak. To the point where it actually hurt my back to lie flat. Think I've slept on more comfy park benches. We had dinner in the Goat downstairs and this was fabulous. Great service and great selection of food, set menu for £22.50 very impressed. Did not eat breakfast as we ventured out but this was probably nice. Overall good value for three nights, but due to the mattress and lack of quality in room we will try somewhere else next time, but Def would go back for dinner one evening.

just modernised staff helpful, good amazing. only one problem we had a wheelchair and had to enter and exit from the back as they haven't put a ramp at the front. i really think they need to add one

The on site parking was a big bonus, friendly helpful staff, and clean hotel throughout.

The property is well located with free parking. Good to have a restaurant and bar on site. The room was clean but basic. There was a dirty towel which we asked to be swopped. The bar area was nice. We ate in the restaurant but didn’t enjoy the meal. Breakfast was fine but limited choice and nothing special. Receptionist and restaurant staff very friendly, bar staff seemed less so. Our room 103 was situated above the restaurant so we had issues with music and noise at times. The hotel was ok but personally wouldn’t stay there again.

Overall, very good. Foyer and restaurant great. Breakfast really good and well worth paying for. Staff kind and helpful. Room perfectly serviceable. Location excellent. A couple of minor points for improvement - hallways shabby with dirty carpets, our room had a wet room / disabled shower - would have preferred normal shower or bath.

Hotel was clean and good

I had 2 night in Room 112. Really everything was fine excwpt that the bedroom carpet was in a terrible state. It was badly stained, poorly laid and rucked up. It spoilt was is a rather nice single room. I advised the receptionist on leaving the the carpet should be burned. Staff were friendly and I would be happy to stay at the hotel again.

Room was spotless

The room was too good and the staff are amazing. I really enjoyed the stay. The room was very clean and tidy. Would greatly recommend !

The bedroom should not be let part decorated , no blind up-to shower room window also in both rooms a block of wood holding the sash windows open . Bedroom window sill rubbed down but not painted . Would not not go here again over priced room only .

Stayed on room 305. Few marks on walls which could easily be cleaned off. Beds comfortable and clean bedding. Bathroom very dark but clean. Furniture somewhat at angles due to uneven floor. Breakfast in the goat varied and fresh and staff Sarah and Gaz coped very well with busy breakfast room on 2 days we stayed. Nothing was too much trouble. Have used restaurant previously and would recommend. Would stay again but request different room.

I think in terms of cleanliness they need to improve. Carpets had stains everywhere, we stayed for 3 nights and our room was not cleaned the entire time

A good location. Nice spacious room. It was clean . Breakfast was fine. Big stain on carpet though.

The room was located in the next building, so we had to take a long walk to the room. The room was so noisy as it was located on the above of the restaurant. The music played till midnight and I couldn’t sleep at all. Not a good experience.

The hotel, staff and the room were great, my only issue with the room was it's location. I was in the first floor room above the reception area which had ceiling speakers playing music. This sounded twice as loud through the floorboards of my room than it did in the reception area. That said, the staff turned it off later on at my request so I could get an early night. The only other issue I had was with the breakfast, it was quite expensive and because I don't like a few of the things on a full english I asked for just bacon, sausages and mushrooms. I was saddened to see just one item of each on my plate, yes, one mushroom even though I had requested multiples. I would stay at the Esplanade again in a different room higher up but I wouldn't pay for the breakfasts.

The location is convenient. The staff were very friendly and helpful. The seaside view from the room was great. But the shower was terrible as the water was hot one minute and freezing the next . The WIFI was terrible it kept dropping every five minutes

Don’t know why you’d advertise free WiFi,it’s non existent,

Arrived a bit earlier than usual to get a parking space. Check in was very easily done and in addition to this I booked an extra day and managed to change room for a seaview with the help and assistance from Claire at reception. Easy access to lift up to 3 floor. Room was well presented with tea/coffee/milk etc with kettle in the room. There was also a fan and hairdryer. Our only dissappointment was the temperature in our room on top floor being a constant 26 degs and unable to adjust it. Sash windo only opens t 4 inches for safety reasons. Staff stated that in the future they hoped to resolve the issue by installing aircon as they have no control system on top floor bedrooms. Shower and bathroom clean tidy with shower and handbasin both with soap dispensers. Fntastic sea view across Llandudno and a great place to stay.The Goat restaurant ajoining the hotel is a fantastic place to eat with live entertainment on over the weekend. Not sure if this happens every night. All the staff in both hotel and retaurant could not do enough for us. Definitely use this place again

The room was nice and clean. We booked a family room.

Was a nice room, but the bathroom was awful, it looked like a disabled bathroom. Not a family bathroom. Air con didn't work either.

Lovely hotel, Nice room, Nice and helpful staff, however it was incredibly HOT. we turned heating off but room still read at 27 degrees and in corridor even worse. Far too hot for a good nights sleep. PS. 27 degrees included having windows open and fans on. Apart from that it was wonderful! just a shame the heat let it down.

The rooms unfortunately, although clean don't reflect the modern decor of the foyer and restaurant, they're quite dated. The rooms are small but comfortable. The pillows could do with renewing. Lots of stairs even though there is a lift you are still required to climb a few stairs which was difficult for my mother in law.

Location is fantastic seafront property so very close to everything. Stayed in room 103, and was literally the furthest room away from reception, had to walk through 5 doors, traversing multiple levels of stairs (with a fully loaded suitcase) The room was ok, window facing the car park. The bathroom was a wet room. Pink floor like an old people's home. Even had a wetherspoons style plastic toilet roll dispenser fixed to the wall. Very bizarre. It had a digital temperature control box, but whatever we changed it too it didn't change. We couldn't even see an A/C unite just a radiator There was a white plastic fan, so guess this was our AC! The window would only slide up a few inches, and even that didn't stay up so had to wedge a spoon underneath to keep window open. South facing so sun was on room all day so became very warm at night. The mattress provided was solid as oak. To the point where it actually hurt my back to lie flat. Think I've slept on more comfy park benches. We had dinner in the Goat downstairs and this was fabulous. Great service and great selection of food, set menu for £22.50 very impressed. Did not eat breakfast as we ventured out but this was probably nice. Overall good value for three nights, but due to the mattress and lack of quality in room we will try somewhere else next time, but Def would go back for dinner one evening.

Staff were friendly, and really helpful. Allowed us to check in several hours early, and even recommended some great pubs and restaurant's. Room was great, comfy bed, and really clean. Would definitely recommend and will be visiting again this summer for certain.

We agreed would stay here again, we must add that the receptionist on duty in the morning went above and beyond to ensure we could enjoy a breakfast as did the staff in the dining area.

The property is well located with free parking. Good to have a restaurant and bar on site. The room was clean but basic. There was a dirty towel which we asked to be swopped. The bar area was nice. We ate in the restaurant but didn’t enjoy the meal. Breakfast was fine but limited choice and nothing special. Receptionist and restaurant staff very friendly, bar staff seemed less so. Our room 103 was situated above the restaurant so we had issues with music and noise at times. The hotel was ok but personally wouldn’t stay there again.

The hotel, staff and the room were great, my only issue with the room was it's location. I was in the first floor room above the reception area which had ceiling speakers playing music. This sounded twice as loud through the floorboards of my room than it did in the reception area. That said, the staff turned it off later on at my request so I could get an early night. The only other issue I had was with the breakfast, it was quite expensive and because I don't like a few of the things on a full english I asked for just bacon, sausages and mushrooms. I was saddened to see just one item of each on my plate, yes, one mushroom even though I had requested multiples. I would stay at the Esplanade again in a different room higher up but I wouldn't pay for the breakfasts.

Overall, very good. Foyer and restaurant great. Breakfast really good and well worth paying for. Staff kind and helpful. Room perfectly serviceable. Location excellent. A couple of minor points for improvement - hallways shabby with dirty carpets, our room had a wet room / disabled shower - would have preferred normal shower or bath.

On arrival into Llandudno (approx 1pm) it was a lovely day and as schools in the area are still on Easter holidays street parking in the town centre was impossible to attain. In desperation after cut long town several times I accessed the hotel to enquire if it was possible to utilise the hotel car park. The receptionist was very helpful. Once we had checked in soon after 3pm we found the corridors exceptionally warm but fortunately we were easily able to open the window in our room. Whilst our room was fine (& had a pretty decent walk in shower) it was a distance from the lift and involved descending a few steps then ascending another set of steps. As I have knee problems I struggle with steps so if we return I would need to request a room on the same level as the lift however the receptionist was very helpful so I dont envisage this being a problem.

Perfect hotel - room was huge, comfortable bed and had a with sea view. Staff were lovely, nothing too much trouble. Hotel was just round the corner from tbe shops/restaurants and the pier- perfect location. Ate out so didn't use the restaurant but it looked spotless. Would definitely return and recommend

A lovely, quality hotel in prime location. The staff were fantastic, very friendly and helpful. This is definitely somewhere I would return to, and recommend.

We stayed for 2 nights here. Hotel room was clean. It is very close to the beach and the pier. Staff were amazing. Very friendly and helpful. Breakfast at the restaurant was great and the staff at the goat were amazing as well. We would definitely recommend staying here.

The hotel is lovely, minor hiccup at checking in. We were given the incorrect room, however we were swiftly upgraded and enjoyed our stay

You can't beat the location of this hotel! It had great views of the water and was close to it and the pier. Me and my friends didn't have a car so this was fairly central to the activities in the area and wasn't too bad of a walk from the train station. We also had to check out before we were leaving the actual town but the staff was very understanding and accommodating and allowed us to leave our bags in a locked room while we continued to explore. Overall, great place to stay and good price!

Fabulous location within walking distance to restaurants, pubs, amusements, shops, Pier etc. Has its own bar for drinks where you can relax following a lovely long walk on the promenade. Overlooks the sea and has a small private car park. We couldn't fault it and will definitely be back.

Great overnight stay, ideal location for exploring Llandudno Would use again

Great location,near shops, resturants,pubs and transport.Near to the "Pier".Hop on off Bus great.Visited Snowdonia National Park by Bus which was stunning.Overall a lovely seaside resort with plenty of nice places to eat,coffee etc.Also good selection of shops.

Excellent stay. Great food and location.

Good hotel, in a great location for dining and shops.

GOOD VALUE AND GREAT LOCATION

Clean, central and good parking provided.

Location is amazing on the water close to everything

Lovely sea view. Easy walking distance to the pier, prom and shops/pubs etc. It is a beautiful building, clean and well looked after.

The property is well located with free parking. Good to have a restaurant and bar on site. The room was clean but basic. There was a dirty towel which we asked to be swopped. The bar area was nice. We ate in the restaurant but didn’t enjoy the meal. Breakfast was fine but limited choice and nothing special. Receptionist and restaurant staff very friendly, bar staff seemed less so. Our room 103 was situated above the restaurant so we had issues with music and noise at times. The hotel was ok but personally wouldn’t stay there again.

Breakfast brilliant evening meal the best

The hotel, staff and the room were great, my only issue with the room was it's location. I was in the first floor room above the reception area which had ceiling speakers playing music. This sounded twice as loud through the floorboards of my room than it did in the reception area. That said, the staff turned it off later on at my request so I could get an early night. The only other issue I had was with the breakfast, it was quite expensive and because I don't like a few of the things on a full english I asked for just bacon, sausages and mushrooms. I was saddened to see just one item of each on my plate, yes, one mushroom even though I had requested multiples. I would stay at the Esplanade again in a different room higher up but I wouldn't pay for the breakfasts.

Overall, very good. Foyer and restaurant great. Breakfast really good and well worth paying for. Staff kind and helpful. Room perfectly serviceable. Location excellent. A couple of minor points for improvement - hallways shabby with dirty carpets, our room had a wet room / disabled shower - would have preferred normal shower or bath.

Very nice hotel in a great position, with lovely sea views. Newly decorated and very clean with great staff. Excellent breakfast. While there the kitchen was being refurbished so unfortunately no evening meals at the time.

Staff very kind! Restaurant closed during visit, no breakfast. Call ahead to confirm availability is best advice for future. Off season and after new years. Uncomfortable temperature control in one of the rooms, wouldn't go below 26 degrees even with system off, window open and fan on. This was a second stay for us at the hotel, and unfortunately was nothing like first experience.

We stayed for 2 nights here. Hotel room was clean. It is very close to the beach and the pier. Staff were amazing. Very friendly and helpful. Breakfast at the restaurant was great and the staff at the goat were amazing as well. We would definitely recommend staying here.

Stayed on room 305. Few marks on walls which could easily be cleaned off. Beds comfortable and clean bedding. Bathroom very dark but clean. Furniture somewhat at angles due to uneven floor. Breakfast in the goat varied and fresh and staff Sarah and Gaz coped very well with busy breakfast room on 2 days we stayed. Nothing was too much trouble. Have used restaurant previously and would recommend. Would stay again but request different room.

Location is fantastic seafront property so very close to everything. Stayed in room 103, and was literally the furthest room away from reception, had to walk through 5 doors, traversing multiple levels of stairs (with a fully loaded suitcase) The room was ok, window facing the car park. The bathroom was a wet room. Pink floor like an old people's home. Even had a wetherspoons style plastic toilet roll dispenser fixed to the wall. Very bizarre. It had a digital temperature control box, but whatever we changed it too it didn't change. We couldn't even see an A/C unite just a radiator There was a white plastic fan, so guess this was our AC! The window would only slide up a few inches, and even that didn't stay up so had to wedge a spoon underneath to keep window open. South facing so sun was on room all day so became very warm at night. The mattress provided was solid as oak. To the point where it actually hurt my back to lie flat. Think I've slept on more comfy park benches. We had dinner in the Goat downstairs and this was fabulous. Great service and great selection of food, set menu for £22.50 very impressed. Did not eat breakfast as we ventured out but this was probably nice. Overall good value for three nights, but due to the mattress and lack of quality in room we will try somewhere else next time, but Def would go back for dinner one evening.

I’m extremely disappointed with our recent stay due to a very upsetting experience at the hotel restaurant. The restaurant staff were not only unhelpful but outright rude when we asked them to warm up food for my autistic child - something we’ve never had an issue with at any other establishment. Despite explaining the importance and necessity of warming up his food due to sensory sensitivities, staff refused and dismissed our request with little empathy or understanding. The lack of basic accommodation felt discriminatory and left out family feeling unwelcome and marginalised. Hotels should be safe, inclusive for all guests, especially children with disabilities. Unfortunately, this experience demonstrated a lack of awareness and training that is unacceptable in the hospitality industry. Until proper training is implemented and steps are taken to prevent such discriminatory behaviour, I cannot recommend this hotel to families with special needs. Also, the shower had no water flow.