Comfort Suites Columbus East Broad

I didn't like that the breakfast selection was limited and that the pool was small it looks like they could have had a Jacuzzi but it was taken out.

Very clean, nice rooms, easy check in, quiet hotel, great affordable option. Decent area, lots of food options close by. Fronteras and pier 11 seafood boil are both great dinner spots. If I was to critique anything, the reserved parking spots for different kinds of hotel club members seemed to stay empty and takes up a lot of spots near the front entrance, and the breakfast was very lacking in options and the main things they had- Sausage and potatoes weren’t cooked long enough and the egg thing looked rubbery and fake. But I would still stay again for sure. Just def don’t count on the breakfast.

Room was great. Could clean better in patio area outside of pool. Overall, it was a really nice stay.

Someone programmed a thermometer for the air and heat to come on at inappropriate times making the room extremely hot or extremely cold. The breakfast is unedible especially as I am allergic to eggs and the sausage is unbearably horrible there is no substitutions that a diabetic can eat. We could eat the yogurt and that was about it along with a bagel one day however choices for the food are not good and whoever is cooking them has no clue how to cook The handrail in the elevator fell off as the elevator stopped on the ground level four that is the case it's never been properly fixed since it was probably broken a long time ago The shower curtain rod in the room that we stayed in was not in place correctly and you could not shut the shower curtain to take a shower as I am handicapped that was very dangerous for me. I could keep going on we do like the hotel for the most part however little things that are easily repaired just aren't being done and the cook needs to be changed it's the same person cooking that was there 3 months ago couldn't cook then either choice of bacon or good sausage would be nice at least but only boiling turkey sausage and eggs is not acceptable for breakfast for me Turkey sausage should never be boiled it is supposed to be cooked differently The flavor is boiled right out

Property was clean and very nice. The indoor pool was a little small but nice and warm. The only problem was access from the main road. There is no light, so you have to turn right and go down the road to turn around to go left. Otherwise you have to try to turn left across 4 lanes of busy traffic. Staff was very nice and polite as well.

The rooms were clean. Staff was friendly and helpful. The parking lot was very well lit. Would stay with again.

There was a microwave in the room that didn't work. We stayed for three days and each day i asked for it to be fixed but no one ever came to look at it. I believe there were 75 rooms in this hotel and yet there was only one elevator which made things difficult at times. The room was very spacious and the beds were comfortable. The bathroom was good but the water was very hard. The walls in the room looked like they hadn't been cleaned in a while. The floor on the third level was uneven and it felt like the carpet was put over some plywood that had buckled.

Ice maker didn’t work on our floor

The place is new and beautiful. The main lobby is gorgeous. They did a great job in remodeling the rooms and the front desk manager was outstanding and professional. Heading back soon. You need to see it for yourself

Renovated updated rooms, everything was clean. Our key card didn't work upon checking in so I had to go downstairs to fix it but other than that little hiccup the service and the stay overall was great. The pool is on a smaller size.

So clean

Overall it was a great experience. There were some ants by the cereal in the breakfast area that kept it from being a perfect visit. But I get ants in my house sometimes so not going to ding them overall for that. The room was great and other than the aforementioned, the rest of the hotel was very clean.

The room i got was clean and you can tell the attention to detailing every corner. The general property was also well maintained and the staff at front desk was courteous

Room smelled very strongly of cigarette smoke - not vape - cigarettes. As a prior smoker, it’s a smell that is very distinctive and recognizable to me.

Very clean, nice rooms, easy check in, quiet hotel, great affordable option. Decent area, lots of food options close by. Fronteras and pier 11 seafood boil are both great dinner spots. If I was to critique anything, the reserved parking spots for different kinds of hotel club members seemed to stay empty and takes up a lot of spots near the front entrance, and the breakfast was very lacking in options and the main things they had- Sausage and potatoes weren’t cooked long enough and the egg thing looked rubbery and fake. But I would still stay again for sure. Just def don’t count on the breakfast.

The property hadn't been cleaned in a while. Floors and surfaces in the room were sticky. The bed sheets were in bad condition (heavily worn with tears). The elevator floor was extremely sticky. The conditioner on the shower wall was empty. The pool was filthy. Overall it was very unpleasant and the staff was unavailable or absent. It felt like there really wasnt antone looking after the property.

Wet carpet in room.

The staff was friendly from the start. The lobby was impeccably clean and had a pleasant scent. We were able to check in early because our room was ready before the official check-in time. The room itself was spotless and well-maintained. It was spacious, and the furniture and fixtures were beautiful.

Room was big. Room was clean. Yay.

Pros: The room was spacious and modern. The room had a large tv, mini fridge, microwave, and couch. The beds were also very comfortable. The front desk receptionist was very nice. The breakfast had good choices to pick from. Cons: The bathroom floors and tub were dirty. Our microwave also had old food that was not removed after the desk was notified. The pool was very cold. The toilet paper holder broke immediately after use.

Very friendly staff at front desk. Free breakfast was great. We were able to lodge three folks in the room when we came for a family funeral. However, I must say that the roll out couch was not comfortable. The mattress is thin and one can feel the couch structure through the thin mattress.

Very nice large rooms

The room was very spacious and comfortable. Front desk staff was very attentive and polite during stay

Very clean, nice rooms, easy check in, quiet hotel, great affordable option. Decent area, lots of food options close by. Fronteras and pier 11 seafood boil are both great dinner spots. If I was to critique anything, the reserved parking spots for different kinds of hotel club members seemed to stay empty and takes up a lot of spots near the front entrance, and the breakfast was very lacking in options and the main things they had- Sausage and potatoes weren’t cooked long enough and the egg thing looked rubbery and fake. But I would still stay again for sure. Just def don’t count on the breakfast.

Room was clean and modern but very noisy, we could easily hear talking from the hallway and the nearly constant sound of people walking

Room was newer and clean. Downfal the heater was very noisy

There was a microwave in the room that didn't work. We stayed for three days and each day i asked for it to be fixed but no one ever came to look at it. I believe there were 75 rooms in this hotel and yet there was only one elevator which made things difficult at times. The room was very spacious and the beds were comfortable. The bathroom was good but the water was very hard. The walls in the room looked like they hadn't been cleaned in a while. The floor on the third level was uneven and it felt like the carpet was put over some plywood that had buckled.

Air conditioner/heater too loud

The place is new and beautiful. The main lobby is gorgeous. They did a great job in remodeling the rooms and the front desk manager was outstanding and professional. Heading back soon. You need to see it for yourself

The room was clean. We stayed on the 3rd floor and jt sounded like a pack of elephants were on the 4th floor just above our head. Lots of noise from hallway could be heard all night keeping us awake.

Staff was not very forceful with belligerent guests. Had to endure what was obviously a raucous party in the surrounding rooms. Got to the point where it was necessary to contact the front desk to shut it down.

Hotel was very clean, convenient to all locations, and the staff was very friendly and helpful. We would definitely stay there again.

It was quiet and clean. However the front desk clerk was not good. He double charged me and I am still working to get my money returned. Got a bad vibe when I walked up to the desk, seemed disinterested in really doing his job. Bottom line I unfortunately was right.

Staff was very nice and helpful. We couldn’t be more pleased! Will definitely come back.

They overcharged me. The customer service was terrible. I have pending charges on my account and I checked out Wednesday. It’s a lot of crazy stuff.

Easy check-in room was great

The property was nice. The bed and room was comfortable and clean. The area around there was safe. There was a lot of road construction at the time I stayed. The only complaint was the man at the front desk told me my room number and I am a women traveling alone for a conference and their were people around. Not good!!!! He should know better!!!

It was a very nice stay. Room was very nice. Service was excellent. Very easy to check in.

Staff was great help.

Our room was given access to another guest. While in our room another guest came in with their card due to an error at the front desk.

Staff was polite and attentive - room was clean- shopping and dining options nearby were easy to access. Overall a good option for the money

Very clean, nice rooms, easy check in, quiet hotel, great affordable option. Decent area, lots of food options close by. Fronteras and pier 11 seafood boil are both great dinner spots. If I was to critique anything, the reserved parking spots for different kinds of hotel club members seemed to stay empty and takes up a lot of spots near the front entrance, and the breakfast was very lacking in options and the main things they had- Sausage and potatoes weren’t cooked long enough and the egg thing looked rubbery and fake. But I would still stay again for sure. Just def don’t count on the breakfast.

I LOVE that waffle house was next door! The free breakfast was some of the best I have ever seen offered.

Impromptu travel to Ohio for the weekend and decided last minute to get a hotel rather than stay with family. Check in was great- room bigger than expected and location is conveniently located near stores and family.

Property was clean and very nice. The indoor pool was a little small but nice and warm. The only problem was access from the main road. There is no light, so you have to turn right and go down the road to turn around to go left. Otherwise you have to try to turn left across 4 lanes of busy traffic. Staff was very nice and polite as well.

The property was nice. The bed and room was comfortable and clean. The area around there was safe. There was a lot of road construction at the time I stayed. The only complaint was the man at the front desk told me my room number and I am a women traveling alone for a conference and their were people around. Not good!!!! He should know better!!!

It's very difficult to get out of the driveway and turn left. There needs to be a light to stop traffice.

We stay here because it’s close to our granddaughter.

Location

Definitely overpriced for the location...no view and next to a store unit. They need a better breakfast menu and the breakfast staff shouldn't hurry guests out of the eating area at 8:55 am!

I didn't like that the breakfast selection was limited and that the pool was small it looks like they could have had a Jacuzzi but it was taken out.

Rooms are clean. Beds in good condition. Decent free breakfast. Well lit parking lot. Staff is pleasant.

Very clean, nice rooms, easy check in, quiet hotel, great affordable option. Decent area, lots of food options close by. Fronteras and pier 11 seafood boil are both great dinner spots. If I was to critique anything, the reserved parking spots for different kinds of hotel club members seemed to stay empty and takes up a lot of spots near the front entrance, and the breakfast was very lacking in options and the main things they had- Sausage and potatoes weren’t cooked long enough and the egg thing looked rubbery and fake. But I would still stay again for sure. Just def don’t count on the breakfast.

Everything was great, breakfast buffet had lots of options. They even had lemon infused water and cookies by the elevator

Someone programmed a thermometer for the air and heat to come on at inappropriate times making the room extremely hot or extremely cold. The breakfast is unedible especially as I am allergic to eggs and the sausage is unbearably horrible there is no substitutions that a diabetic can eat. We could eat the yogurt and that was about it along with a bagel one day however choices for the food are not good and whoever is cooking them has no clue how to cook The handrail in the elevator fell off as the elevator stopped on the ground level four that is the case it's never been properly fixed since it was probably broken a long time ago The shower curtain rod in the room that we stayed in was not in place correctly and you could not shut the shower curtain to take a shower as I am handicapped that was very dangerous for me. I could keep going on we do like the hotel for the most part however little things that are easily repaired just aren't being done and the cook needs to be changed it's the same person cooking that was there 3 months ago couldn't cook then either choice of bacon or good sausage would be nice at least but only boiling turkey sausage and eggs is not acceptable for breakfast for me Turkey sausage should never be boiled it is supposed to be cooked differently The flavor is boiled right out

I LOVE that waffle house was next door! The free breakfast was some of the best I have ever seen offered.

Arrived in the room with hardly any toilet paper or soap that was provided. Breakfast didn't even have a pitcher of water. Only orange juice or coffee was provided as a drink. It's the little things that piled up... Little things that could easily have been prevented.

Great staff, rooms are clean. Decent free breakfast. Coffee/Tea 24/7.

Instant breakfast….instant coffee, oatmeal, sausages. Seems like hotels are going in this direction. Sausages were cold. Not heated up. Coffee came from a push button cylinder. Quaker instant oatmeal. Get the pic? Microwave was messy because of spillage. Otherwise the room was very nice and clean.

Definitely overpriced for the location...no view and next to a store unit. They need a better breakfast menu and the breakfast staff shouldn't hurry guests out of the eating area at 8:55 am!