Go back to search

SureStay by Best Western Cherokee on the River

From

$78
/ night
SureStay by Best Western Cherokee on the River - Image 1
SureStay by Best Western Cherokee on the River - Room
SureStay by Best Western Cherokee on the River - Room
SureStay by Best Western Cherokee on the River - View from room
SureStay by Best Western Cherokee on the River - Bathroom

Select dates to see prices and availability

From

$78
/ night

About this property

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and a vending machine.
Show more

  • Parking

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Vending Machines

  • Free Parking

  • 24-Hour Front Desk

Show all

Location

44 Tsalagi Rd, Cherokee, North Carolina, United States of America

Oconaluftee Islands Park (1 miles)

Eastern Cherokee Agency (1.2 miles)

Cherokee Welcome Center (1.4 miles)

Museum of the Cherokee Indian (1.5 miles)

Cherokee Mountainside Theatre (1.5 miles)

Oconaluftee Indian Village (1.5 miles)

More location info

Room options

2

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

8

Suite, 1 King Bed, Jetted Tub, River View

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

5

Suite, 1 King Bed, Balcony, River View

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

5

Standard Room, 2 Queen Beds, Balcony, River View

Room details

2 Queen Beds

Sleeps 4

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

4

Standard Room, 1 King Bed, Accessible, Jetted Tub

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

5

Standard Room, 1 King Bed, Balcony, River View

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

3

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

3

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Room details

2 Queen Beds

Sleeps 4

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

Guest reviews of SureStay by Best Western Cherokee on the River

Facilities

7.2

Cleanliness

8

Service

8.2

6

Ronnie

IAN-logo

3 weeks ago

·

Stayed 2 nights

Room was clean upon arrival but no shower amenities to shower with. No toilet paper. Maid cleans the room the next day, no fresh towels. And failed to empty the trash can. Maid made the bed and thats it.
Room was clean upon arrival but no shower amenities to shower with. No toilet paper. Maid cleans the room the next day, no fresh towels. And failed to empty the trash can. Maid made the bed and thats it.
6

Linda D

IAN-logo

3 weeks ago

·

Stayed 3 nights

The staff was friendly, the room was clean and very cute. But.........it goes downhill from there. There was no coffee maker or coffee makings in the room. The shower gel dispenser in the tub was empty. Forget HOT water.....it was warm at best no matter what time of day I tried to shower. We were not impressed with the "hot" breakfast. The only thing hot was the waffle maker. There was minimal offerings at breakfast. The motel is under renovation. So there was a bit of a mess around the property. Both doors (front door and patio door) would stick. The ice machine was on the second floor and there were no vending machines that I could see. They didn't even have a rack with flyers for local activities. This place has great potential, but needs some work.
The staff was friendly, the room was clean and very cute. But.........it goes downhill from there. There was no coffee maker or coffee makings in the room. The shower gel dispenser in the tub was empty. Forget HOT water.....it was warm at best no matter what time of day I tried to shower. We were not impressed with the "hot" breakfast. The only thing hot was the waffle maker. There was minimal offerings at breakfast. The motel is under renovation. So there was a bit of a mess around the property. Both doors (front door and patio door) would stick. The ice machine was on the second floor and there were no vending machines that I could see. They didn't even have a rack with flyers for local activities. This place has great potential, but needs some work.
6

Tressie

IAN-logo

4 weeks ago

·

Stayed 2 nights

We had no hot water all weekend but other then that it was great
We had no hot water all weekend but other then that it was great
8

SARA

IAN-logo

Sep 20, 2026

·

Stayed 1 night

On a quick trip anniversary trip hotel in the process of remodel not finished yet . When it gets done will be 5 star. Every thing in working condition desk help really nice and helpful I will go back
On a quick trip anniversary trip hotel in the process of remodel not finished yet . When it gets done will be 5 star. Every thing in working condition desk help really nice and helpful I will go back
4

Doug

IAN-logo

Sep 10, 2026

·

Stayed 1 night

This hotel has a management problem. Paint was all over the windows and wall paper falling off the walls. Room was not clean as furniture was dusty. Soap, shampoo and conditioner containers in the shower were all empty. The original assigned non-smoking room smelled like a cigar convention had been held in there the night before. Room was exchanged at front desk. Smoking area was just outside this room and it back-drafted in through the HVAC system. One side was being remodeled. Having been a contractor for 40 years it was clear that the job was sub par on everything accept tile work. Company needs construction Superintendent and hotel management.
This hotel has a management problem. Paint was all over the windows and wall paper falling off the walls. Room was not clean as furniture was dusty. Soap, shampoo and conditioner containers in the shower were all empty. The original assigned non-smoking room smelled like a cigar convention had been held in there the night before. Room was exchanged at front desk. Smoking area was just outside this room and it back-drafted in through the HVAC system. One side was being remodeled. Having been a contractor for 40 years it was clear that the job was sub par on everything accept tile work. Company needs construction Superintendent and hotel management.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 05:30

Before 11:00

Good to know

Additional policies and info about this property.

Show more

FAQs about SureStay by Best Western Cherokee on the River

Is parking available at the property?

Yes, complimentary parking is available on-site for guests. However, parking is limited.

Is breakfast offered at the hotel?

Breakfast is not provided at the hotel.

Does the hotel allow pets?

Pets are not allowed at the property. However, service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in time starts at 15:00 and ends at 05:30. Check-out time is at 11:00. Guests should contact the property in advance for early or late check-in/check-out arrangements.

Where is the hotel located in relation to local attractions?

The hotel is located in Cherokee, North Carolina, near Oconaluftee Islands Park and Sequoyah National Golf Club. It is also close to Great Smoky Mountains National Park and Oconaluftee Visitor Center, making it a great base for exploring the area's natural beauty.

What are the hotel's policies regarding children?

Children 18 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding. However, there are no cribs or rollaway beds available.

What are the policies for extra beds and cribs?

The property does not offer cribs or rollaway beds, and no extra beds are available. It is advisable to confirm accommodation suitability for children prior to arrival.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Product

  • Affiliate program
  • Cookie preferences
  • Cookie policy
  • Privacy policy
  • Terms of use

Social

© 2026 Vio