SpringHill Suites by Marriott San Angelo

Very attractive property. We would have loved to use the pool and fire pit area but we ran out of time and it was raining. The couches at the fire pit were not in good condition though. Would not have wanted to sit there. The room and hotel were very clean but our room had a tub that didnt drain well so we had to stand in water to shower and the closet light didnt work well and was like a strobe light. Didnt stay long enough to worry w having someone come fix it. There is a microwave and mini fridge in the room which was nice for leftovers. Breakfast was super nice and delicious. Lots of options. Checkin and out was easy. Would return.

Super Clean; Smells Fresh; Everything is rather new; facility has a “putting green” & Swimming hole. First time at this Bonvoy and will now use Marriott on all my other vacation spots.

The place was clean and pretty. Some of the staff were really nice while others were pretty rude. The 24/7 gym was lacking drastically compared to the pictures. The water is very heavy in sulfur which I understand is normal for the area but leaves a slimy feel to your hair and skin. The bar and the breakfast both close about 15 minutes before their set time, so be sure to be early.

It was wonderful and the property is well maintained! The pool is very relaxing and clean!

The hotel was super busy for our stay, but they did a great job keeping up with it. They were apologetic about getting towels out slowly, but we got everything we needed. The pool was nice, breakfast was great. The layout of the room was awkward, but we made it work. The room has a newer thermostat and it wouldn't get cold in the room even though the AC ran constantly. The lights were all very bright. It woke everyone up when someone had to use the restroom.

Laundry not works

The rooms were very clean and the hotel was kept very fresh and new feeling. I had a trailer and the staff was very friendly about letting me park it in the parking lot in a designated area.

Clean hotel, nice rooms, friendly staff. Elevator was very slow and dirty.

Only complaint was 1/3 of the parking lot was blocked off and commercial trucks were taking up 3 or more parking spaces in the main lot. They might be better parked behind the hotel or on empty lot next door.

Wonderful stay. Pool was great for our kids, and the bar was relaxing for us that night. The only thing I would suggest, is to have the live sports games at the bar!

Bathroom dirty, no pillows for extra bed. No bedding. Under couch dirty

The entire hotel was very clean and even smelled nice. The breakfast was excellent and there was plenty of seating in the lobby. Everything was great and I’d definitely stay here again.

Very nice and clean.

Pros: bed and pillows were comfortable and the room was quiet, even though we were on the first floor. Air conditioner worked well and didn’t make any weird noises. Cons: bathroom floor looked like it hadn’t been mopped. Bathroom sink had a large spiderweb crack in it. Shower caulk was mildewed and there was a crack in the shower wall with a very noticeable repair. The sliding doors to the bathrooms have frosted glass inserts, so if you turn on the bathroom light, it will wake your partner up. The toilet tank decided to stop filling the morning we were checking out, so we couldn’t flush the toilet.

I enjoyed my stay at Spring Hill Suites by Marriott. It has great service and a great location. The layout of the room was nice and roomy. My only complaint was the visible mold around the bathtub.

The room was not as clean as one would hope for over $200 a night. The couch (we had to use) was discusting. It had stains all over it. The blankets and sheets we got had stains as well. These kind of things can make a whole room seem so dirty and disgusting.

This hotel is clean and quiet. It is close to everything.

Very clean, comfortable, friendly staff and close to my family! Breakfast was very nice, scrambled eggs, toast, bagels, yogurt, sausage, bacon waffles, muffins, etc.

clean, spacious, nice breakfast and amenties

Clean hotel, nice rooms, friendly staff. Elevator was very slow and dirty.

Pillows terrible. A/c terrible.

Quick and easy checkin, beautiful large rooms, very friendly and curteous staff.

Super clean! I appreciated the detail of cleanliness. The room was of adequate size. I really liked the set up. The toilet is in a different room with a sink. The shower room also has a sink. Convenient for more than one person. I also liked the sofa beds. It’s actually two extra beds with the bottom pullout. The hotel is walking distance to restaurants and was a safe area. What I didn’t like… The king size bed was the most uncomfortable bed I have ever tried to sleep on. It’s like sleeping on the floor or a piece of plywood. I tossed and turned all night trying to get comfortable and never could. My hip bones and shoulders feel bruised from trying to sleep on my side. The pillows were also a big disappointment. No support at all. The two nights we had to stay, the hubby and I didn’t get any sleep. It was miserable. After the first night, the a/c flooded the carpet, so they moved us to a different room and the bed was still uncomfortable.

Quiet and clean. Good stop over while traveling, friendly staff, worked well with a late arrival. Pretty quiet room with a good mattress and linens. Nice layout with separate toilet room and shower room. Fairly good hot breakfast with waffles that cooked fluffy and golden brown (using default timer on Texas flip waffle iron of course), bacon and scrambled eggs, hard boiled eggs, several cereals, yogurt, bagels w slicer available. Premade breakfast burritos you could heat in microwave and go on out. Several fruit juices and coffees. Well stocked even when we only 15 minutes or lessfrom breakfast being over on a Mon morning (which seems to be rare something new 30 min plus before service is officially over at some locations). Area was a group of hotels, all looked fairly new and in good repair. Appeared safe and appealing to park, did not notice any loitering (after midnight when we arrived, or after 10 when we left)

The hotel was super busy for our stay, but they did a great job keeping up with it. They were apologetic about getting towels out slowly, but we got everything we needed. The pool was nice, breakfast was great. The layout of the room was awkward, but we made it work. The room has a newer thermostat and it wouldn't get cold in the room even though the AC ran constantly. The lights were all very bright. It woke everyone up when someone had to use the restroom.

Only stayed one night. Only one hand towel provided. Design of room not functional. Room was extremely narrow. Bathroom in2 locations, one w commode & tiny sink & one with sink & shower w closet in between. So didn’t even have hand towel for each sink. No towel racks at all. When you open closet door bathroom access is blocked. Dysfunctional desk area. Pluses were that Beds were very comfortable & there were sufficient electrical outlets.

West side of town, quiet and near plenty of chain restaurants. Room was just as pictured but starting to show its age a little bit. The layout was a bit unique - a separate "water closet" and literal bath room which is nice for letting someone else use the potty while another person is bathing. Worked well when traveling with kids. Mini fridge, microwave, coffeepot in the room, tv was plenty large and when we were in the room, it had plenty of programming for us to choose from. AC worked well which is very important for a Texas hotel. Breakfast was typical. Tea and coffee available also. As far as small maintenance issues I noticed, room 207 has a tile in the bathroom floor that needs repaired - it can pinch little feet if stepped on wrong. Caulk around the tile in the tub, a small corner of wallpaper peeling up in that bathroom and the carpet in the bedroom is pulling up and wrinkling in the middle - I can only assume from lots of vacuuming. We wouldn\'t hesitate to stay again. Everyone was friendly and courteous and things were clean. Those are most impt to us.

It was very clean and maintained. I love how they attached a surg protector under the nightstand so there's more outlets. Though, the air conditioner was so loud. It sounded like a little man was in there working all night.

The room was roomy, but next to the kitchen so there was noise early in the morning.

The Air conditioner in our room made crackling popping sounds all night.

Gabe was amazing at the front desk! Quick check in and helpful with all other information and answered all our questions with a cheerful attitude.

I will no longer be using Marriott, these last two years with this company have been awful. I officially transferred to Hilton properties for my hotel stays. As well, this is my second time staying at this location in San Angelo. In both times, the front staff are not friendly. This last time, I stayed in San Angelo the woman at the front desk did not acknowledge me, at my arrival time. She waited until she finished talking to the man in front of me. It was awhile, even when the man walked away to get a snack. I was just standing there and staring at her for some response. After awhile, she finally said something. It really made feeling uncomfortable from the start. I hope it wasn't because I was a woman, and not a man. The second staff member that I did not have a friendly experience was the next morning at 5 am. I was coming from the gym (at a different location). My father was asking the individual upfront about breakfast. He was very rude and condescending. It was a simple question about the breakfast. I will no longer be staying at any Marriott. They have really lost their hospitality standards. I travel a lot to many cities and small towns. They have really downgraded. The only staff members who were really nice and had great hospitality standards were the cleaning crew and the breakfast crew (cleaning and cooks).

We had a reservation for a room with 2 Queen beds and a pull out couch. We we’re arriving late so we called on our way to tell them we’d need a late check in. The reception told me my reservation want guaranteed and they changed us to a room with a king sized bed. I said… we’ll that’s not okay. We have too many people and where will they sleep. She said that sounds like your problem not mine. We cancelled our reservation. We were hours away from home, coming in at midnight, for a contest the next day. Awful experience and disappointed by the sarcasm from the receptionist who obviously didn’t care we were not in a good situation. Hotel said it was 3rd party apps fault. I just can’t understand how you make a reservation and they can change it from underneath you with NO NOTICE! Terrible!

The night attendant was the rudest I have ever come across. It was absolutely embarrassing and insulting the way he treated me. For a Marriott I never expected, I paid for a last minute pass through stay. When I arrived there was no record of payment from Hotels.com so he told me to call them that if I didn’t like it I could Stay somewhere else and he would cancel my reservation ! I was so taken back I was speechless. Regardless if the payment was there and if there was an error on either side. At this point it’s not an issue of blame, it’s how I was treated, I paid . I tried to show him he wasn’t interested. The lack of effort to just try to help, was not there: mind you I had 3 kids in the car and it was almost midnight. I went to 3 other hotels and found a room. They knew of this person and said he was insupportable.

The staff is so welcoming and polite. Will definitely book again

The front desk staff was wonderful. The property is always in nice clean condition.

Staying in a suite that sleeps 6. We go to take our showers and there’s only 2 bath towels. Ok, let’s call the desk and ask them to bring 5 more. Over an hour goes by and no towels. Sitting around waiting to get our day started. I call the desk back and ask again for some towels. I’m told they have been busy and the towels are still drying. First off, why would they only put 2 towels in the room and second, it would have been nice to get a update that there’s gonna be a delay. Someone finally delivers 2 more towels when I asked for 5. She was preterbed when I told her I still needed 2 more. If your gonna have a room that sleeps 6 then you should have the room prepared for 6 guests.

Complained about dog barking and whining was told it was service animal bartender didn’t acknowledge is over charged for drinks unapproved charges worst experience

Had a wonderful experience. Breakfast is amazing. Beds are comfortable and rooms are quiet. The two young men at the desk were in the best of moods and very attentive to everyone's needs. We will definitely stay here again.

Great place to stay! The customer service was incredible. Nice and friendly staff!

Super clean! I appreciated the detail of cleanliness. The room was of adequate size. I really liked the set up. The toilet is in a different room with a sink. The shower room also has a sink. Convenient for more than one person. I also liked the sofa beds. It’s actually two extra beds with the bottom pullout. The hotel is walking distance to restaurants and was a safe area. What I didn’t like… The king size bed was the most uncomfortable bed I have ever tried to sleep on. It’s like sleeping on the floor or a piece of plywood. I tossed and turned all night trying to get comfortable and never could. My hip bones and shoulders feel bruised from trying to sleep on my side. The pillows were also a big disappointment. No support at all. The two nights we had to stay, the hubby and I didn’t get any sleep. It was miserable. After the first night, the a/c flooded the carpet, so they moved us to a different room and the bed was still uncomfortable.

Very good location with easy access to restaurants, shopping, and driving routes. I can easily recommend Springhill as a great place to stay if you find yourself in San Angelo for any reason.

Quiet and clean. Good stop over while traveling, friendly staff, worked well with a late arrival. Pretty quiet room with a good mattress and linens. Nice layout with separate toilet room and shower room. Fairly good hot breakfast with waffles that cooked fluffy and golden brown (using default timer on Texas flip waffle iron of course), bacon and scrambled eggs, hard boiled eggs, several cereals, yogurt, bagels w slicer available. Premade breakfast burritos you could heat in microwave and go on out. Several fruit juices and coffees. Well stocked even when we only 15 minutes or lessfrom breakfast being over on a Mon morning (which seems to be rare something new 30 min plus before service is officially over at some locations). Area was a group of hotels, all looked fairly new and in good repair. Appeared safe and appealing to park, did not notice any loitering (after midnight when we arrived, or after 10 when we left)

Would stay again because it is central and close to several restaurants.

West side of town, quiet and near plenty of chain restaurants. Room was just as pictured but starting to show its age a little bit. The layout was a bit unique - a separate "water closet" and literal bath room which is nice for letting someone else use the potty while another person is bathing. Worked well when traveling with kids. Mini fridge, microwave, coffeepot in the room, tv was plenty large and when we were in the room, it had plenty of programming for us to choose from. AC worked well which is very important for a Texas hotel. Breakfast was typical. Tea and coffee available also. As far as small maintenance issues I noticed, room 207 has a tile in the bathroom floor that needs repaired - it can pinch little feet if stepped on wrong. Caulk around the tile in the tub, a small corner of wallpaper peeling up in that bathroom and the carpet in the bedroom is pulling up and wrinkling in the middle - I can only assume from lots of vacuuming. We wouldn\'t hesitate to stay again. Everyone was friendly and courteous and things were clean. Those are most impt to us.

This is a very modern but comfortable hotel with everything you could ask for. It’s also near a variety of restaurants and shopping choices, but very quiet.

Clean rooms an easy access

This hotel is clean and quiet. It is close to everything.

Great quick overnight stay at this hotel, key-REALLY good coffee. Not dishwater like so many. Thank you SpringHill San Angelo!

Very attractive property. We would have loved to use the pool and fire pit area but we ran out of time and it was raining. The couches at the fire pit were not in good condition though. Would not have wanted to sit there. The room and hotel were very clean but our room had a tub that didnt drain well so we had to stand in water to shower and the closet light didnt work well and was like a strobe light. Didnt stay long enough to worry w having someone come fix it. There is a microwave and mini fridge in the room which was nice for leftovers. Breakfast was super nice and delicious. Lots of options. Checkin and out was easy. Would return.

The place was clean and pretty. Some of the staff were really nice while others were pretty rude. The 24/7 gym was lacking drastically compared to the pictures. The water is very heavy in sulfur which I understand is normal for the area but leaves a slimy feel to your hair and skin. The bar and the breakfast both close about 15 minutes before their set time, so be sure to be early.

The hotel was super busy for our stay, but they did a great job keeping up with it. They were apologetic about getting towels out slowly, but we got everything we needed. The pool was nice, breakfast was great. The layout of the room was awkward, but we made it work. The room has a newer thermostat and it wouldn't get cold in the room even though the AC ran constantly. The lights were all very bright. It woke everyone up when someone had to use the restroom.

The only issue I had was that the breakfast was not good at all. They need. They need to have better food.

Very clean, comfortable, friendly staff and close to my family! Breakfast was very nice, scrambled eggs, toast, bagels, yogurt, sausage, bacon waffles, muffins, etc.

Awesome breakfasts and fantastic staff that is friendly and helpful. Second time at this property and did really enjoy the space in the rooms and breakfasts.

Staff was friendly at check in, breakfast was great. Had varieties selection. Only minor is did not offer bottles of water in the room

Breakfast at other locations has been higher quality.

Wonderful stay. Pool was great for our kids, and the bar was relaxing for us that night. The only thing I would suggest, is to have the live sports games at the bar!