Candlewood Suites Houston I-10 East by IHG

It's perfect for the price. Kitchen, plenty of appliances to borrow. Great if you're going to be in the area for an extended stay. Discounts for monthly stays.

The hotel was easy to find and I only about 15 mins from the city. The room was clean and the beds were comfortable. They had everything you needed for lovely stay. The staff was very friendly and gave us extra towels and things when we asked. I also liked the fact they were pet friendly.

Great facilities, nice clean and spacious rooms. Good amenities with an excellent staff. I will definitely be staying here again. Good restaurants and stores near by.

Unkept area behind hotel. Room had a stale smoke smell and hallway had a sewerage smell like plumbing may have backed up somewhere on that floor. Only one luggage cart for hotel. I expected a Candlewood hotel to be a much nicer place to stay:(

This was my first stay at Candlewood Suites. I felt a since of home as soon as I walked into the building. The place was very cleaned. The staff was very nice and helpful. I enjoyed the quietness at night throughout my stay. I'd recommend this place to customers looking for a great place to stay at a very reasonable price.

Very comfortable bed. The rooms were very clean and nice. I was glad that the staff was honest and helped me recover my daughter’s tablet. We are definitely going to stay here again when we come back in June. The rooms have a fully equipped kitchen.

I was visiting for a wedding/mini vacation & this was my first time getting on a plane at 26 years old lol but it was great! I didn’t take any picture because I was always rushing on the go, but it was very clean, neat, and comfy.

Rooms were clean staff was great

Excellent, clean loved.

Check-in staff member was amazing!! Great size rooms and very clean/comfortable.

For starters, I am not real big on providing reviews, but I want anyone that is seriously thinking about staying at this location to STAY AWAY!! I noticed what appeared to be a piece of paper. I picked it up and guess what it was? A mouse trap. The sticky kind that the mouse would be stuck on. Unfortunately, I was eating chips and my bag got stuck to the trap. I couldn't remove the bag from the trap and disposed of both. So now my antenna is up. I travel a lot and have never known or seen mouse traps in a hotel room. I packed my things and placed them on the couch instead of the floor. Why would a hotel have mouse traps? My thoughts are that the hotel is infested with mice. No other explanation. At 430am on my day of departure, I was awakened by noise in the kitchen area as I booked a one bedroom. It was coming from the garbage can. I looked into the garbage can and guess what I saw?? A frickin mouse. I was terrified as rodents turn my stomach. I immediately went to the front desk and told her to get that garbage can out of my room. She replied that she isn't allowed to go into guest rooms for safety rooms. Totally ignored my concern of having a mouse in my trash can. I can put you in another room. For what purpose?? So, I can encounter another mouse. While waiting in the lobby for a luggage rack, guess what scoots down the hall? Another frickin mouse. Told the front desk girl. She said oh really. Super nonchalant. Sounds like mice are the norm at this place. STAY AWAY!!!

Nice and clean

The hotel is very nice and clean. The staff is very attentive

Unkept area behind hotel. Room had a stale smoke smell and hallway had a sewerage smell like plumbing may have backed up somewhere on that floor. Only one luggage cart for hotel. I expected a Candlewood hotel to be a much nicer place to stay:(

Very comfortable bed. The rooms were very clean and nice. I was glad that the staff was honest and helped me recover my daughter’s tablet. We are definitely going to stay here again when we come back in June. The rooms have a fully equipped kitchen.

Not enough chairs and eating space for 4 people. Bathroom fan and sink drain were not activated at check in.

No complaints!! Loved the suite!! Bed was comfy!

Stay itself was good. At check in you have a person in training keeping asking for my ID and apologizing but when I ask what's the problem you state nothing to everything is fine. Why would the trainer leave the trainee and you see someone checking in. There was no hot water in my room from the sink to the shower.

Check-in staff member was amazing!! Great size rooms and very clean/comfortable.

Hardly any hot water, they were not ready for check in at 3. Did not inform of deposit, no receipt given at checkout, wet floors after mopping with no warning or sign, non working safe in room

The property is showing it’s age. They did not have enough towels for everyone. The air conditioning unit in our room worked but made a terrible sound when it cycled on so all night it kept waking me up and the next day I was exhausted. They did give me a little discount for the nuisance.

Great facilities, nice clean and spacious rooms. Good amenities with an excellent staff. I will definitely be staying here again. Good restaurants and stores near by.

We took another accessible room, the shower head needs replacement bc it gave little water pressure. Rest of the room was nice enough and yes I would book here again.

Great hotel! We loved the kitchen and space in room.

We were pleased with the room and the receptionist was very nice.

This was my first stay at Candlewood Suites. I felt a since of home as soon as I walked into the building. The place was very cleaned. The staff was very nice and helpful. I enjoyed the quietness at night throughout my stay. I'd recommend this place to customers looking for a great place to stay at a very reasonable price.

It was very nice, and comfortable. Very friendly host, and no problems with getting my room when I got there. 12pm wake up was a very nice to receive, got to rest an extra hour. Loved it for sure.

Friendly staff, nice hotel

Stay itself was good. At check in you have a person in training keeping asking for my ID and apologizing but when I ask what's the problem you state nothing to everything is fine. Why would the trainer leave the trainee and you see someone checking in. There was no hot water in my room from the sink to the shower.

Check-in staff member was amazing!! Great size rooms and very clean/comfortable.

Hardly any hot water, they were not ready for check in at 3. Did not inform of deposit, no receipt given at checkout, wet floors after mopping with no warning or sign, non working safe in room

For starters, I am not real big on providing reviews, but I want anyone that is seriously thinking about staying at this location to STAY AWAY!! I noticed what appeared to be a piece of paper. I picked it up and guess what it was? A mouse trap. The sticky kind that the mouse would be stuck on. Unfortunately, I was eating chips and my bag got stuck to the trap. I couldn't remove the bag from the trap and disposed of both. So now my antenna is up. I travel a lot and have never known or seen mouse traps in a hotel room. I packed my things and placed them on the couch instead of the floor. Why would a hotel have mouse traps? My thoughts are that the hotel is infested with mice. No other explanation. At 430am on my day of departure, I was awakened by noise in the kitchen area as I booked a one bedroom. It was coming from the garbage can. I looked into the garbage can and guess what I saw?? A frickin mouse. I was terrified as rodents turn my stomach. I immediately went to the front desk and told her to get that garbage can out of my room. She replied that she isn't allowed to go into guest rooms for safety rooms. Totally ignored my concern of having a mouse in my trash can. I can put you in another room. For what purpose?? So, I can encounter another mouse. While waiting in the lobby for a luggage rack, guess what scoots down the hall? Another frickin mouse. Told the front desk girl. She said oh really. Super nonchalant. Sounds like mice are the norm at this place. STAY AWAY!!!

The property is showing it’s age. They did not have enough towels for everyone. The air conditioning unit in our room worked but made a terrible sound when it cycled on so all night it kept waking me up and the next day I was exhausted. They did give me a little discount for the nuisance.

The hotel is very nice and clean. The staff is very attentive

This was my first stay at Candlewood Suites. I felt a since of home as soon as I walked into the building. The place was very cleaned. The staff was very nice and helpful. I enjoyed the quietness at night throughout my stay. I'd recommend this place to customers looking for a great place to stay at a very reasonable price.

The hotel was easy to find and I only about 15 mins from the city. The room was clean and the beds were comfortable. They had everything you needed for lovely stay. The staff was very friendly and gave us extra towels and things when we asked. I also liked the fact they were pet friendly.

I feel the zone is not safe and within the hotel someone went after me and started to have a talk with me then ask me money

Great facilities, nice clean and spacious rooms. Good amenities with an excellent staff. I will definitely be staying here again. Good restaurants and stores near by.

Unkept area behind hotel. Room had a stale smoke smell and hallway had a sewerage smell like plumbing may have backed up somewhere on that floor. Only one luggage cart for hotel. I expected a Candlewood hotel to be a much nicer place to stay:(