Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out availability may incur additional charges and should be requested at the front desk.

Where is the hotel located in relation to key landmarks?

The hotel is located in Puerto Vallarta (Díaz Ordaz), within a 5-minute drive of the Cruise Ship Terminal and Bay of Banderas. It is 10.1 mi (16.2 km) from Nuevo Vallarta Beach and 1.9 mi (3.1 km) from the Malecon.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Hacienda Vallarta - Playa Las Glorias

Average nightly price at Hotel Hacienda Vallarta - Playa Las Glorias by month, last 12 months (USD)
Month	Average price
January	US$66
February	US$71
March	US$62
April	US$61
May	US$55
June	US$56
July	US$59
August	US$61
September	US$56
October	US$44
November	US$63
December	US$68

What guests think

Across recent reviews, Hotel Hacienda Vallarta - Playa Las Glorias is praised for its convenient location and value, with many guests noting clean, simple rooms and a pleasant pool area.

Service is frequently described as friendly and helpful, though several guests report poor communication, deposits for remotes, and uneven problem resolution. Rooms tend to be basic or dated—sometimes small or without windows—with occasional AC or hot water issues, and late pool noise can disturb sleep. On-site options are limited at times, with reports of the restaurant being closed and no parking available. Expect a simple, budget stay in a handy spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Courtyard pool and common areas are appreciated, but quiet hours around the pool are not always enforced and water quality is occasionally criticized. The on-site restaurant has been closed at times and there is no parking.

Related guest reviews

6

Catherine

19 Mar 2023

·

Stayed 1 night

the pool was nice and everything was clean. It has a nice family feel to it. The Expedia page said there was parking and breakfast included and neither were true. Also the shower was cold. Not bad, though, for a last-minute booking during spring break

8

Alfredo

7 Jan 2025

·

Stayed 3 nights

Es un hotel promedio que cumple lo necesario para descansar y está relativamente cerca de playas. Lo malo es que no hay estacionamiento ni convenio, aunque es tranquila la zona, siempre queda el pendiente de dejar el auto en la calle.

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6

Jeff

24 Feb 2025

·

Stayed 2 nights

A 1or 2 star at best. Super simple accommodation, nice staff, but having to return tv and ac controller, to the front desk made it feel like we were not trusted as guests. No elevator, stairs only, w no available help if needed. No coffee available in the morning and the self serve water jugs were often empty. On the upside, the pool area was lovely.

4

Robert

11 Feb 2024

·

Stayed 21 nights

No ice machine. No security. No shelves or drawers for clothes - have to live out of your suitcase. people swimming in the pool at midnight & later. No lounges around the pool except for the last few days before I checked out

6

Karina

3 Sept 2023

·

Stayed 5 nights

Alberca con mucho cloro, habitaciones bastantes sencillas para el precio

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10

kathleen

8 Mar 2024

·

Stayed 4 nights

Liked the pool. Unhappy that the breakfast had been eliminated and no coffee in the lobby anymore.

8

Jacob

27 Feb 2025

·

Stayed 1 night

I got the super saver, so it’s pretty bare bones but I expected that. I’m only here for a night, so it’s ok. The pool area and nearby outdoor seating is a great feature, and where I’m spending my time if not out exploring.

8

Jennie

24 Jan 2024

·

Stayed 4 nights

The initial listing said there was a restaurant on property. It has since closed indefinitely. The pool is not heated, but the weather was warm enough that it was tolerable, even refreshing once the day heated up. The room was clean enough, but spare.It was well within my expectations, but if you are looking for amenities, this is not your place. One downside for me was the incessant, pounding music the motel turns on poolside at about 11am, and stays on into the evening. Not a relaxing place to sit and read by midmorning. And one evening there were a number of shrieking, running and screaming children that no one seemed fit to control. Which went on till nearly midnight. I am jot against children, I have two of my own. Who would not have been permitted to carry on like that. And the hotel staff seemed oblivious There is a lovely cafe three doors down, and another one several blocks up around the corner.

6

Elena

2 Feb 2024

·

Stayed 10 nights

The staff were excellent, very polite, friendly. The location is great. The hotel beds are very hard The pool is not very clean, water is very cloudy.

8

Norman

21 Jan 2025

·

Stayed 9 nights

The property was nice. Except for the constant noise from the neighbors room. People at the pool until 3:30 am. Couldn’t sleep.

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Cleanliness

Many guests report clean rooms and regular housekeeping. However, some found moldy odors, pests, or dirty/insufficient linens, and a few noted dampness or discolored water.

Related guest reviews

10

Betsy

30 Jun 2025

·

Stayed 2 nights

Solo que me encontré una cucaracha en la habitación y unas tres en el patio

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8

Yvette

17 Jul 2025

·

Stayed 1 night

Clean and quiet

8

Teresa

23 Jun 2025

·

Stayed 4 nights

Muy bien la estancia, la limpieza y el trato lo unico malo es k amaneciamos con charcos dentro del cuarto kmo k entraba del suelo y se nos mojaron muchas cosas fue lo unico malo.

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10

Eleonor

4 Aug 2025

·

Stayed 1 night

Clean! Comfy beds. In process of updating rooms. They were painting the room next to ours. Walked the property for about 20 mins and never came across any pests. Would recommend!

8

Sandra

20 May 2024

·

Stayed 2 nights

Some towels had holes, no more restaurant on the premises, bugs

2

Monica

6 Feb 2025

·

Stayed 2 nights

The room was covered with black mold and the smell was really bad.

8

Vanessa

15 Feb 2023

·

Stayed 3 nights

It was a very clean hotel , staff were friendly .. hotel is older but the price is great …

10

Gloria

8 Jul 2025

·

Stayed 6 nights

Excellent point to go almost everywhere in the city. Place spotless very quiet. Very accessible to local cheap eating places. My family loved the room very clean. Room service did an excellent job everyday. Price very reasonable for a family who wants to save money for the outdoors.

10

Claudia

7 Jul 2025

·

Stayed 4 nights

Excelente servicio y limpieza

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4

Chia-Wen

5 Feb 2025

·

Stayed 4 nights

The staff were friendly and walktable to the beach. The room definitely in need upgraded. It got dirty walls, dirty sheets, dirty pillow cases and extremely poor facilities. The water came out rusty brown. All remotes were also poorly functional. The photos were inaccurate by property website.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and older, with several reports of small layouts, hard beds, limited amenities or no windows; occasional AC, hot water, or noise from the pool affects comfort. Some guests found beds comfortable or rooms spacious, and Wi‑Fi can be hit or miss.

Related guest reviews

4

Robert

11 Feb 2024

·

Stayed 21 nights

No ice machine. No security. No shelves or drawers for clothes - have to live out of your suitcase. people swimming in the pool at midnight & later. No lounges around the pool except for the last few days before I checked out

10

Jessica

7 May 2024

·

Stayed 1 night

Our check in was very easy, the front desk personnel were very helpful. The room was clean and spacious. They did provide us with enough towels for the whole family. The room and the hotel is cute. It’s a little hard to get to because there’s construction going on.

8

Lyle Emmett

15 Feb 2024

·

Stayed 9 nights

Rooms were cleaned daily and towels replaced daily, one day they forgot to replace towels and the front desk replaced without question. Staff was polite and greeted us almost everytime we entered. Pool was nice and grounds were clean. They did not always give a new roll of toilet paper but mostly every day. One night a few guests were very loud and they were told to stop being loud around 11 which is fair. oxxo just down the street, coffee shop and subway right next to the building is a plus. road had construction right out front and could hardly hear anything inside. wifi wasn't bad, videos would load fine but sometimes would stop for a moment to load more. Overall good stay and would recommend.

4

Brenda

18 Feb 2022

·

Stayed 5 nights

I stayed here for about 5 days, check in took about 20 minutes. I was charged more than the original price, when i checked in my roon i was surprised with the smallest beds and the smallest bathroom. The shower did not close all the way so we heard water droplets all night … the first day we had no electricity and no water and we could not shower after our long flight The tv did not work for 4 days! I would not recommend this place if you like comfort

2

Andrea

28 Dec 2024

·

Stayed 4 nights

The beds were really uncomfortable. The shower barely had any water running and limited hot water. They were very picky on how many towels they gave you. Room felt humid. Would not stay here again.

2

Abel

27 Dec 2023

·

Stayed 1 night

Demasiado ruido de las personas, no hay un horario para dejar de hacer ruidos. Los controles de TV y aire acondicionado no funcionan, no hay estacionamiento. En lo general Pésimo!!!

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6

VICTOR

24 Feb 2024

·

Stayed 1 night

El hotel le falta mucho mantenimiento, no se parece nada a las fotografías publicadas, si esta limpio, pero falla el serv de internet, la tv no se ven mas que dos canales y solo por una señorita de recepción que nos atendió muy bien, la estancia mejoro.

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6

Elena

2 Feb 2024

·

Stayed 10 nights

The staff were excellent, very polite, friendly. The location is great. The hotel beds are very hard The pool is not very clean, water is very cloudy.

2

kurt

31 Aug 2025

·

Stayed 1 night

The room was small no windows the pictures are deceiving

8

Michael

27 Dec 2023

·

Stayed 6 nights

Nice beds! A good size shower, and breakfast was great! and the staff is very helpful, The Beach is close. good restaurants close by. ill come back next trip. Thanks

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Service

Staff are often described as friendly and helpful, with some going out of their way to assist. Multiple reviews cite poor communication, unwelcoming attitudes, strict deposit practices, or hassles with towels and gate access.

Related guest reviews

6

Luis

18 Jan 2024

·

Stayed 2 nights

Las personas en recepcion no son amables para estar laborando en un hotel, el cuarto no cuenta con toalla para las manos, la puerta de mi cuarto no servia se podia abrir solo empujandola, no tiene estacionamiento los autos se quedan en la calle, esta muy basico el servicio suficiente para ir una o dos noches como de paso.

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4

Randy

22 Feb 2025

·

Stayed 2 nights

They made us give a large security deposot and then could not reimburse the credit at checkout. We had to come back a week later to get the issue resolved, very inconvenient. We went out to dinner, came back to a locked hotel and no key, no poated phine number and no way to get back into our room. The main gates had combination locks, but no combination was provided and took about 2 hrs to get back into the hotel for the night. Hot water tank was alao off, but thats pretty common in Mexico, so we turmed that on ourselves. Also, earliest checkout weve ever seen at 10AM, but will jot let you in 1 minute before 3PM. Probably one of our worst stays ever due to poor communication (and we had a spanish speaking person with us). On the plus side, penthouse was staggeringly gorgeous & huge. If they get their renovations finished and get their act together, they will eventually have a beautiful facility.

6

Metzli

3 Mar 2024

·

Towel service was tricky at times

10

Tracey

17 Oct 2024

·

Stayed 5 nights

Made you feel welcome and it was a friendly atmosphere.

10

Daniel Jacob

3 Jan 2025

·

Stayed 4 nights

I really enjoyed staying here. The staff was helpful when needed. The area felt safe and there’s lots of amazing restaurants in the area. I have a recommend staying here over an all inclusive.

8

Harry

28 Feb 2024

·

Stayed 14 nights

The Staff were excellent at the Hotel, our plane did not leave until 5pm they allowed us to have some time around the pool with enough time for a shower before we had to leave. They called a taxi which didn't arrive the staff checked the situation and found the driver was new and lost, they gave directions and he was at the door in 5 mins.Good service. Although our room was not perfect we had a fridge supplied and a place to hang our clothes, a microwave was available should we need to use one and hot water was supplied should we need tea or coffee. Clean sheets and towels were supplied each day with additional towels for use with the pool.We were disappointed with the hotel when we arrived but with the staff being so helpful and attentive our opinion changed for the better with in a few days. We met people there who had been visiting for the past ten years.

6

teresa

14 Nov 2024

·

Stayed 3 nights

La recepcionista muy mala actitud

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2

jesus

9 Feb 2025

·

Stayed 1 night

Mejorar servicio al cliente

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10

Joanne

9 Feb 2025

·

Stayed 24 nights

Any issues were resolved quickly & staff was wonderful. Enjoyed our stay & will definitely return next year!

10

June

22 Feb 2025

·

Stayed 4 nights

What a nice little oasis! From the moment you walk in, the staff is very pleasant, the plants around the pool and sitting areas are well taken care of, the air conditioning is good and the beds are comfortable. My only suggestion is for a bath mat, as tile floors are slippery when getting out of the shower!

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Location

Convenient for buses, restaurants, and reaching the beach or city sights, and several guests felt safe in the area. Street construction has at times made access and walking more difficult.

Related guest reviews

10

Perla Quetzalli

14 Jan 2025

·

Stayed 3 nights

Lo mejor es la ubicación y el transporte tan fácil

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10

Monserrat

11 Apr 2025

·

Stayed 3 nights

Esta bien ubicada, comoda, puedes llevar tu comida y comer en el comedor, tienen agua fria y caliente para tomar, por lo que puedes llevarte tu cafe diluible

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8

Scott

14 Feb 2023

·

Stayed 1 night

The location was great for me

10

Alejandro Ceja

4 Dec 2024

·

Stayed 4 nights

Muy tranquila y muy cerca de playas y servicios

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10

Olive

2 Oct 2025

·

Stayed 7 nights

Would stay again. Great air conditioning and location

8

Geoffrey Peter

14 Jan 2025

·

Stayed 5 nights

Nice location..near the beach..nice mexican style decor in hotel..near to local restaurants and shopping mall

10

Joanne

9 Feb 2024

·

Stayed 21 nights

Enjoyed our stay & staff excellent in handling any issues. Like the Mexican feel of the hotel & location was perfect for buses & shopping.

10

Gloria

8 Jul 2025

·

Stayed 6 nights

Excellent point to go almost everywhere in the city. Place spotless very quiet. Very accessible to local cheap eating places. My family loved the room very clean. Room service did an excellent job everyday. Price very reasonable for a family who wants to save money for the outdoors.

8

jerry

30 Dec 2024

·

Stayed 4 nights

The hotel is well situated, right in Hotel Zona. The manager Janet will go out of her way to make the stay comfortable

10

Ariana

13 Feb 2024

·

Stayed 3 nights

La contrariedad de la reparación de la calle, es todo. Todo está relativamente cerca

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Dining

Dining is inconsistent: some guests praised the restaurant or breakfast and liked nearby cafes, while others reported the on-site restaurant closed and lobby coffee or breakfast no longer offered.

Related guest reviews

10

Robert

25 Dec 2023

·

Stayed 17 nights

This is the second time I have stayed at this property and I love it. The rooms are somewhat sparse, but clean and comfortable. The restaurant is excellent. Jesús is a fine waiter and very attentive. I enjoyed every day I was there during my three weeks stay. You will too. Enjoy!

8

Leorinda

1 Feb 2025

·

Stayed 3 nights

The stay was pleasant but could improve. Coffee is offered in the morning which is great but milk or cream would be nice as well. A fridge in the room would also be welcomed

6

Catherine

19 Mar 2023

·

Stayed 1 night

the pool was nice and everything was clean. It has a nice family feel to it. The Expedia page said there was parking and breakfast included and neither were true. Also the shower was cold. Not bad, though, for a last-minute booking during spring break

10

Monserrat

11 Apr 2025

·

Stayed 3 nights

Esta bien ubicada, comoda, puedes llevar tu comida y comer en el comedor, tienen agua fria y caliente para tomar, por lo que puedes llevarte tu cafe diluible

Translate

10

kathleen

8 Mar 2024

·

Stayed 4 nights

Liked the pool. Unhappy that the breakfast had been eliminated and no coffee in the lobby anymore.

8

Geoffrey Peter

14 Jan 2025

·

Stayed 5 nights

Nice location..near the beach..nice mexican style decor in hotel..near to local restaurants and shopping mall

8

Jennie

24 Jan 2024

·

Stayed 4 nights

The initial listing said there was a restaurant on property. It has since closed indefinitely. The pool is not heated, but the weather was warm enough that it was tolerable, even refreshing once the day heated up. The room was clean enough, but spare.It was well within my expectations, but if you are looking for amenities, this is not your place. One downside for me was the incessant, pounding music the motel turns on poolside at about 11am, and stays on into the evening. Not a relaxing place to sit and read by midmorning. And one evening there were a number of shrieking, running and screaming children that no one seemed fit to control. Which went on till nearly midnight. I am jot against children, I have two of my own. Who would not have been permitted to carry on like that. And the hotel staff seemed oblivious There is a lovely cafe three doors down, and another one several blocks up around the corner.

8

Jorge Alfredo

4 Jan 2022

·

Stayed 1 night

Buen hotel para estancias cortas. El unico detalle negativo que vi es que la puerta del baño no tiene seguro x dentro ni chapa. La comida que preparan ahí esta muy buena Lugar muy tranquilo

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10

kathleen

27 Jan 2025

·

Stayed 4 nights

It was clean and quaint. Didn't like that they closed the restaurant

8

Michael

27 Dec 2023

·

Stayed 6 nights

Nice beds! A good size shower, and breakfast was great! and the staff is very helpful, The Beach is close. good restaurants close by. ill come back next trip. Thanks

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $76	4 $75	5 $96	6 $95	7 $96
8 $63	9 $64	10 $63	11 $66	12 $66	13	14
15	16 $67	17 $67	18 $65	19 $79	20 $105	21 $105
22 $66	23 $66	24 $67	25 $60	26 $66	27	28
29 $65	30 $64

Su	Mo	Tu	We	Th	Fr	Sa
		1 $63	2 $63	3 $74	4 $95	5 $96
6 $63	7 $63	8 $66	9 $63	10 $66	11 $82	12 $81
13 $66	14 $63	15 $66	16 $66	17 $97	18	19
20 $72	21 $72	22 $73	23 $73	24 $87	25 $87	26 $221
27 $158	28 $155	29 $144	30	31

Hotel Hacienda Vallarta - Playa Las Glorias

Prices for Hotel Hacienda Vallarta - Playa Las Glorias

Monthly average prices

About this property

Location

Room options

Super Saver

Estandar

Family

Family Suite

Guest reviews of Hotel Hacienda Vallarta - Playa Las Glorias

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Hacienda Vallarta - Playa Las Glorias

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