Name: The Ritz-Carlton Bacara, Santa Barbara
Address: 8301 Holllister Avenue, Goleta, California, United States of America, Goleta, California, US
Price range: US$782–US$26,975 per night
Rating: 8.2

What guests think

The Ritz-Carlton Bacara, Santa Barbara draws praise for its stunning coastal setting, generous resort layout, and many friendly staff, while feedback often notes dated rooms, inconsistent maintenance, high add-on fees, and occasional service lapses that temper the luxury.

Many guests love the spa, pools, and coastal views, with some calling out excellent staff interactions at restaurants and valet. Food and beverage experiences range from excellent (especially sushi) to disappointing, and room comfort varies with reports of noise, dark layouts, or obstructed 'ocean view' rooms. The location feels secluded and scenic, though reaching downtown Santa Barbara requires a drive and beach tar can appear. Expect a beautiful, resort-style stay with occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The resort offers multiple pools, a praised spa and fitness center, on-property shuttles, and lounges. Several reviews mention maintenance wear around pool areas and added charges for spa access, parking, and resort fees.

Related guest reviews

8

Caroline

25 Aug 2025

·

Stayed 3 nights

Negative: The common tile, walkways and elevators in building very dirty and appear not mopped in ages. The room well appointed but extremely dark! The pool is in need of work. Umbrellas and lounge chairs stained. Pool decking dirty. One hot tub with only half jets working and dingy plaster and broken tiles. Despite the resort being so large not flexible at all in accommodating late check out. Positive: Our waiter at Marisella was phenomenal as were the whole staff. Billy and Zach at the valet station were terrific and so helpful and friendly.

10

Arsine

5 Sept 2023

·

Stayed 2 nights

Beautiful resort with a lot to do. The spa was really nice and so was the gym. The property and the room itself were very clean. Staff was very warm and welcoming. They do provide transportation throughout the property which was also nice and convenient. We would definitely stay here again.

2

Denica

1 Dec 2023

·

Stayed 3 nights

Daily parking fee $70, daily resort fee $55, to use the steam room at the gym $45/day. The hotel is next to a crude oil processing factory, your ocean view is an oil rig, if you walk on the beach you will have tar on your feet. I daily drive a Ferrari, I don't mind paying for comfort, but this place is a nickel and dime tourist trap. Santa Barbara is beautiful, many other hotels have nicer grounds and won't make you feel as if you are being robbed while you sleep.

10

Anthony

22 Sept 2023

·

Stayed 1 night

nice setting near Pacific Ocean, rooms comfortable with balcony. Only downside charged $70 for parking car over night which is outrageous.

10

Marian

2 Dec 2024

·

Stayed 3 nights

I loved the club lounge, fitness center, and spa. Staff members in the lounge were very welcoming and attentive and made it well worth the additional daily cost for access. The fitness center had everything we needed and the manicure I received at the spa was beautiful. The property itself is gorgeous and I especially loved walking the trail to the public beach that's just below the property. I'd highly recommend. :)

10

Robert

18 Aug 2023

·

Stayed 3 nights

The property was outstanding! Not a typical hotel. The units were spread out through meandering walkways with gorgeous landscapes. The gym was state of the art & the pools were very nice. The food and service was great!

10

Jeffrey

30 Oct 2025

·

Stayed 3 nights

The spa was perfect..everything about this place was top tier

4

Reza

18 Sept 2023

·

Stayed 4 nights

There was no clean towels in the pool areas. There was a bar by the pool but no attendant or servers. The phone jack had no wire, so it was useless. The carpet but rather faded away and old with lots of spots on it.

10

Edward

2 Jul 2025

·

Stayed 3 nights

Excellent service. Loved the facilities.

8

Nik

29 Dec 2025

·

Stayed 1 night

Nice resort overall. The property itself is beautiful, and the pool areas are very nice. One downside was the spa access—specifically the sauna and steam room—which costs an additional $45 per day. Given the nightly rate, I would have expected these amenities to be included rather than an extra charge. Unfortunately, our bedroom had a leaking AC unit, which was disappointing. That said, the staff handled it well and waived both the parking and resort fees, which felt like a fair resolution. But again, for the nightly rate being what it is, I expect the rooms at the very least to be 100% functional.

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Cleanliness

Cleanliness is inconsistent: some guests found spaces and rooms clean, while others reported dirty common areas, worn carpets and furnishings, and occasional lapses like debris in rooms or dingy pool surfaces. Maintenance issues such as cracked fixtures also appear.

Related guest reviews

8

Caroline

25 Aug 2025

·

Stayed 3 nights

Negative: The common tile, walkways and elevators in building very dirty and appear not mopped in ages. The room well appointed but extremely dark! The pool is in need of work. Umbrellas and lounge chairs stained. Pool decking dirty. One hot tub with only half jets working and dingy plaster and broken tiles. Despite the resort being so large not flexible at all in accommodating late check out. Positive: Our waiter at Marisella was phenomenal as were the whole staff. Billy and Zach at the valet station were terrific and so helpful and friendly.

4

ziya

20 Apr 2024

·

Stayed 1 night

WORN DOWN,OLD HOTEL,NEEDS IMMIDIATE RENOVATION,SHOULD BE AVOIDED

2

Yuanyuan

10 Jul 2024

·

Stayed 2 nights

There is nearly no service, slippers was running out for the two whole days when we stayed. The golf car waiting time is quite long time. The room is smaller than it shows on the picture. The ocean view is half and blocked. The price is pretty expensive and it doesn’t worth that. They over charge me $500. I need to call them even I still on travel. The carpet is dirty. The room smells ugly. The service always quite late. The most efficient service coming soon was when you check out.the restaurants has to wait for long time. The swimming pool is not kid friendly the water is too deep for children.

6

KEITH MORGAN

31 Dec 2022

·

Stayed 4 nights

Unfortunately Marriott has got their culture intergrated into what was once a family owned five star property . The exterior is not being maintained, most windows have peeling paint etc. Our room had no mini bar, no slippers, one bathrobe and one floor mat for two separate vanities and no umbrellas ( it rained the whole stay ). Our in-laws room had no minibar , two pairs of slippers , two umbrellas , one wash cloth to share and no hand towels at all. Food at the bistro was bland at best and was served by a trio of youngsters aged 20 at the most and never brought the starters, came out with all the entrees first. There were a total of five tables dining. Breakfast on the first morning was over and hour and a half wait. Told to order room service from QR code next to phone in room - yup no QR code in room. General incompetence throughout and cost cutting everywhere. Paid $1300 a night.

8

Estela

28 Aug 2023

·

Stayed 2 nights

The Ritz ground is beautiful and peaceful. What stood out was how the rooms were worn and needed upgrading; one of the sinks was cracked, and the couch had a rip. They didn't even bother turning it over, so it didn't show. Disappointed in that aspect of my Ritz stay. On a positive note, the restaurant staff at Angel Oak (Rafael), San Setto (Omar), the Bistro (Connor), and the spa staff (Sally, Sitte) were exceptional! They exemplified the Ritz experience.

6

Michelle

26 Jul 2024

·

Stayed 4 nights

This property was okay, a little older than I expected it to be, the showers and the room needed a bit of TLC. The proerty grounds were pretty though along with the pool. The service was great, friendly staff, i would stay here again but for the price, the rooms need some renovation.

6

Andrew

21 Nov 2023

·

Stayed 1 night

There were rats, the spa costs $45 a day even if you’re a guest. The drinks were overpriced and cocktails were a 5/10.

4

tyler

13 Nov 2024

·

Stayed 3 nights

My room was dirty upon arrival, pills on the floor.

4

Reza

18 Sept 2023

·

Stayed 4 nights

There was no clean towels in the pool areas. There was a bar by the pool but no attendant or servers. The phone jack had no wire, so it was useless. The carpet but rather faded away and old with lots of spots on it.

4

Rachel

21 Nov 2024

·

Stayed 3 nights

The quality of the pillows and the blankets on the bed and bathroom settings do not reach the standards of Ritz Carlton hotel.

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Rooms

Rooms are spacious and comfortable for many, with some offering fireplaces and views. However, numerous reviews describe dated decor and wear, dark layouts, noise or privacy issues, firm beds or poor pillows, and views that did not match expectations.

Related guest reviews

6

Levi

17 Mar 2025

·

Stayed 1 night

Wasn’t full ocean room although I specifically paid extra for that View was from balcony though

8

Caroline

25 Aug 2025

·

Stayed 3 nights

Negative: The common tile, walkways and elevators in building very dirty and appear not mopped in ages. The room well appointed but extremely dark! The pool is in need of work. Umbrellas and lounge chairs stained. Pool decking dirty. One hot tub with only half jets working and dingy plaster and broken tiles. Despite the resort being so large not flexible at all in accommodating late check out. Positive: Our waiter at Marisella was phenomenal as were the whole staff. Billy and Zach at the valet station were terrific and so helpful and friendly.

8

Sepideh

15 May 2023

·

The staff is very professional and friendly. My only complain is the condition of the hotel itself. The rooms are outdated and the property does not feel like a 5 star hotel. For the price of the room, I would probably stay somewhere else next time.

6

Lisa

6 Jul 2023

·

Stayed 4 nights

I arrived and left feeling disappointed. My first stay at this brand and not at all the experience I expected from a Ritz Carlton property. For the price, I felt my room was very dated and gave off a strange vibe. Maybe it was the wall of shutters between bathroom and bedroom. And shutters on the bathroom door without a fan. There was a major lack of privacy within my own room as well as adjoining rooms. It just felt gross to have walls that people can hear each other through. The property itself is beautiful, but it is secluded and if you want to venture out, you’ll need to drive. It’s valet only and an additional premium per night. Have lots of cash on hand to tip valet guys as you come and go. It’s not relaxing and peaceful as far as noise. It’s great for families with kids and those who want to bring their dogs. You won’t have to be worried about them making too much noise. I expect to pay a premium when staying at a luxury hotel, but I don’t think they are justified in charging me what they did in my personal experience. I wish I would’ve booked elsewhere.

10

David

6 Apr 2024

·

Stayed 2 nights

We stayed in the suite with an ocean view and open bathroom with tub & fireplace. The people were more than helpful and very friendly and professional. We pulled in to the court area, they directed our car to park, remove luggage, delivered to room, shuttled us around the complete complex making recommendations, make sure we had ice. Food was excellently serviced and tasty. Was it pricey, yes, but they are worth every penny. We will go again next year.

10

Patrick

20 Feb 2023

·

Stayed 1 night

The Property and facilities are stunning. The property is right on the ocean and offers the most amazing views. The rooms are beautiful and well maintained, the bed was a bit too firm but we really enjoyed our stay.

6

Michelle

26 Jul 2024

·

Stayed 4 nights

This property was okay, a little older than I expected it to be, the showers and the room needed a bit of TLC. The proerty grounds were pretty though along with the pool. The service was great, friendly staff, i would stay here again but for the price, the rooms need some renovation.

10

Rooza

30 Jul 2025

·

Stayed 4 nights

We had an amazing stay at The Ritz-Carlton Bacara. The property is stunning—peaceful, safe, and beautifully maintained. Our room was spacious and super comfortable, with a great bed and luxurious linens. We especially loved how quiet the area was at night, which made it easy to relax and get good sleep. Parking was super easy, and the staff went out of their way to make us feel welcome. The food on-site was excellent, and we really appreciated the variety of dining options nearby too. The location feels secluded but still close to shopping and restaurants, which was perfect. All in all, it was a wonderful experience. We’d definitely come back!

6

Scott

19 Feb 2023

·

Stayed 1 night

Our ocean view room was into the side of a hill. They said no other rooms. Had to wait a day to get proper room. Rooms need renovated. Lots of heavily worn items.

4

Jason

13 Sept 2023

·

Stayed 3 nights

Wow . I don’t usually leave a comment but I had to this time . This was the worst bed and pillows I have ever had . Then there are the golf carts . They never stop going all day and night . This is a 5 star hotel and I give it a 3!!!! Be careful if you expect this to be nice . You will be disappointed .

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Service

Many guests praise friendly, attentive service across valet, restaurants, and housekeeping. At the same time, multiple reviews cite slow responses, understaffing, front desk or billing issues, missed cleanings, and occasional intrusions into rooms.

Related guest reviews

8

John

25 Feb 2024

·

Stayed 1 night

We love the Bacara. Our ocean view room was lovely and the restaurant was delicious. We had excellent service at the valet, front desk and the restaurant. However, like many businesses, it seemed they were somewhat understaffed. We checked in at mid-night and we saw now one else checking in, yet it took three phone calls and 45 minutes to get our bags (two small carry ons) which we should have carried to the room ourselves as it was very frustrating waiting for them when we were so ready to just go to sleep.

10

Brad

17 Aug 2025

·

Stayed 4 nights

The service was superb!

2

Katelyn

10 May 2024

·

Stayed 2 nights

Nothing worked- toilets People walking into our room without knocking. My wife was bathing with our son and a man walked in without any notice. Tried to report to the hotel GM and no one could get us connected with one. It was a very poor experience. Best they could do is "report with security". Had maintenance team try to enter late at night without us having requested it. Housekeeper just entered 3x without making herself known. It was hard to justify the charges and stay here. Valet also never had our car ready ontime despite requesting it ahead of time. Food was awful. Such a shame. We really wanted to love this place but was shocked at the entire thing...

10

Joyce

14 Apr 2025

·

Stayed 1 night

Service is exceptionally excellent!

6

Pherlita

8 Mar 2023

·

Stayed 1 night

Beautiful Property Horrible Frontdesk Staff Emily and Daniella

10

Christophe

24 Sept 2025

·

Stayed 1 night

The property and facilities are amazing The staff was a bit junior and inexperimented. Had to wait long time for luggage

10

Mark

14 Dec 2023

·

Stayed 2 nights

At a time when hospitality seems to be waning, the staff at the Ritz were incredible and 5 star

2

Danielle

4 Jul 2023

·

Stayed 2 nights

Terrible stay! I was charged $294 at Angel Oak (their restaurant) and I didn't even eat there. Ac didnt work either. This is theft and will be reported as such. When I got ready to check out thats when I noticed the charge on my bill. I asked the front desk to immediately take it off and give me a copy of the updated bill. I checked my bank account the day after I checked out and the charge is showing up there. This resulted in my account to go into the negative. I almost couldn't get home due to the lack of funds for this fraudulent charge. When you call the hotel nobody answers the billing line to help you. I had to call several times and speak to a manager named Daniela who told me the charge was in progress and could not be stopped. She said it would take a least 3-5 business days for the charge to be removed. I told her this was completely unacceptable and that they needed to look at the cameras in their restaurant and on the property to see who did this charge. My bank said the hotel could stop the charge but the hotel didnt bother to do it. To say that I am livid is an understatement. Someone needs to be fired behind this. They had the nerve to tell me someone signed the bill, it obviously wasn't me. I was staying at the hotel so how does 1 person eat 294$ worth of dinner???? I was in downtown Santa Barbara on that day and have the uber and dinner receipt to prove it. The kid working at the front desk was completely useless with his passive aggressive attitude

10

mark

17 Oct 2024

·

Stayed 4 nights

Service was best in class. Grounds and facilities in perfect condition. Little bit out from downtown SB but convenient to wine country. The tar on the beach did not impact us at all. Never actually saw it but did find some on feet.

6

Sandra Lynn

24 Jun 2025

·

Stayed 3 nights

Beautiful location. General Staff was not up to what I'd expect at a Ritz. I got called Hey lady several times by pool wait staff. Adult pool wait staff sat in corner instead of picking up trash around pool and checking on guests. Had to call front desk at 5 pm to get our room cleaned up. Wait staff didnt clear unused place settings or used small plates. Nothing terrible but not what you'd expect for a top notch place. Beach was ok. Staff needs much more training

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AI-generated summary based on recent guest reviews

Location

Scenic, secluded coastal setting with ocean views and trails; reaching downtown Santa Barbara typically requires a drive. Several guests noted beach tar or oil and some steep or rocky access points.

Related guest reviews

2

Denica

1 Dec 2023

·

Stayed 3 nights

Daily parking fee $70, daily resort fee $55, to use the steam room at the gym $45/day. The hotel is next to a crude oil processing factory, your ocean view is an oil rig, if you walk on the beach you will have tar on your feet. I daily drive a Ferrari, I don't mind paying for comfort, but this place is a nickel and dime tourist trap. Santa Barbara is beautiful, many other hotels have nicer grounds and won't make you feel as if you are being robbed while you sleep.

10

SANDRA

31 Jul 2025

·

Stayed 3 nights

Beautiful property with amazing views of the coast! The staff was amazing! Would definitely recommend and stay here again!

8

Kari

12 Oct 2024

·

Stayed 3 nights

I wish i knew the beach had tar and oil.

6

Karina

26 Aug 2024

·

Stayed 1 night

Very steep rocky entry to beach (I hurt myself climbing back up) and not enough signage to know you have returned to property entrance. Very odd. Marijuana smell from the outside walkway of my room in 17 block in the evening. Room service selection very limited compared to other high caliber hotels. Gift shop very limited sundries. Staff all around mostly all very pleasant.

10

Dr. Lindokuhle

3 Feb 2025

·

Stayed 2 nights

Super private and secluded. Tranquility

10

Janelle

31 Jan 2025

·

Stayed 1 night

One night stay for business. Lovely hotel with great views. Great spa. Pricey for being tucked away activities/food off-site.

10

Stephan

26 Nov 2023

·

Stayed 2 nights

The property is incredible location and very well maintained!!

10

Rooza

30 Jul 2025

·

Stayed 4 nights

We had an amazing stay at The Ritz-Carlton Bacara. The property is stunning—peaceful, safe, and beautifully maintained. Our room was spacious and super comfortable, with a great bed and luxurious linens. We especially loved how quiet the area was at night, which made it easy to relax and get good sleep. Parking was super easy, and the staff went out of their way to make us feel welcome. The food on-site was excellent, and we really appreciated the variety of dining options nearby too. The location feels secluded but still close to shopping and restaurants, which was perfect. All in all, it was a wonderful experience. We’d definitely come back!

10

mark

17 Oct 2024

·

Stayed 4 nights

Service was best in class. Grounds and facilities in perfect condition. Little bit out from downtown SB but convenient to wine country. The tar on the beach did not impact us at all. Never actually saw it but did find some on feet.

6

catherine

17 Jul 2023

·

Stayed 3 nights

Too far away from town of Santa Barbara. The hotel is very large, lots of people, crowded pool area. Weddings and parties all weekend. Food was average and expensive. Check in was chaotic and frustrating. The Ritz is no longer exclusive IMO.

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Dining

Dining is mixed: some meals and venues are excellent (notably sushi), while others report mediocre or poor dishes, limited room service, and occasional errors. Prices are generally high.

Related guest reviews

8

Artak

5 Jan 2024

·

Stayed 2 nights

Restaurants on property were mediocre, nothing about price - strictly talking about food. The steakhouse Angel Oak was awful, everything else was mid at best. The property and hotel are gorgeous, food needs major upgrade considering the closest restaurant worth going to is 25-35 minute drive

10

Chad

18 Dec 2022

·

Stayed 1 night

San Setto, the sushi restaurant, is outstanding for both food and service. The setting of the resort is amazing and it's a pet friendly property, which is a must for us!

10

Ronen

6 Aug 2025

·

Stayed 2 nights

We had a wonderful stay at this hotel! The food was absolutely delicious, every meal felt thoughtfully prepared and full of flavor. The design of the space and the overall ambiance were simply amazing—elegant, comfortable, and inviting. Every detail contributed to a relaxing and memorable experience. We truly enjoyed our time here and would love to come back. Highly recommended!

10

Toni

18 Sept 2024

·

Stayed 1 night

From the sparking champagne when we arrived to spending time at the pool or on our balcony to a wonderful dinner at Angel Oak, we completely enjoyed our visit.

8

darya

9 Apr 2023

·

Stayed 1 night

The property is beautiful and the staff is professional. The rooms could use an upgrade, but they're not bad. We'd certainly stay again. The restaurants were fantastic. Just note the cigar bar, and kids activities are usually Thu-sunday, we were there early in the week so we couldn't experience those.

6

Karina

26 Aug 2024

·

Stayed 1 night

Very steep rocky entry to beach (I hurt myself climbing back up) and not enough signage to know you have returned to property entrance. Very odd. Marijuana smell from the outside walkway of my room in 17 block in the evening. Room service selection very limited compared to other high caliber hotels. Gift shop very limited sundries. Staff all around mostly all very pleasant.

2

Christopher

26 Nov 2024

·

Stayed 3 nights

First 2 days were amazing. Then on the third day we ordered food. In the burger was plastic from the cheese. All they said was sorry about that. Then we requested the room clean. Never happened. Also completely forgot part of the order. Day we went to check out. Was raining. Asked for help. Never came. Called the desk. Never answered. For the ammount paid feels like should be more done when something goes wrong. Sorry to hear that just doesn’t seem like a good answer.

10

Thomas

16 Sept 2023

·

Stayed 3 nights

the food was not very good, over priced and poor tasting.

10

Cathy

20 Dec 2024

·

Stayed 3 nights

The Ritz Bacara is beautiful. Driving in to the courtyard and being greeted immediately. Valet, bell service and check-in were a breeze and set the tone for relaxation and ease. Tiana was delightful. Our room was lovely. We took advantage of all 4 restaurants on property and were spoiled at all of them. Grant at San Setto, Dulce and Lucy at the Bistro, Joe at Angel Oak and Claire at the O Bar. Could not have had better service and the menus are diverse, the food is fantastic. We also enjoyed a cigar and cocktail at the Cohiba lounge. Kalad was gracious and the music was spot on. Yvonne delighted us with our wine flights at the on site wine bar. One of our favorite trips ever !!!!

4

Jonathan

23 Dec 2024

·

Stayed 1 night

Nice hotel for the views, but you will spend 95% of your time walking around a giant outdoor maze trying to find where to go if you go look for food or leave for any reason, and this is coming from actively fit people who have no problem doing 20k steps in a day. And if you want to get to your car you paid $100/night valet parking for, it's impossible because of massive crowds of people leaving at the same time. Room service also billed my credit card when I paid the delivery guy in cash (with a nice tip too) So I have to go out of my way to call them and make a claim. The room service food was absolutely terrible, we took one bite and said no. We left after one night.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$638
February	US$646
March	US$761
April	US$799
May	US$907
June	US$1,121
July	US$1,043
August	US$1,045
September	US$971
October	US$837
November	US$682
December	US$700

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $802	16 $782	17 $1,098	18 $1,325	19 $1,508
20 $859	21 $819	22 $811	23 $885	24 $1,100	25 $1,144	26 $1,234
27 $897	28 $926	29 $924	30 $834

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,230	2 $1,723	3 $2,432
4 $1,633	5 $1,924	6 $1,352	7 $27k	8 $920	9 $1,465	10 $1,775
11 $959	12	13	14 $902	15 $1,113	16 $1,365	17 $1,473
18 $840	19 $851	20 $851	21 $849	22 $1,288	23 $1,448	24 $1,536
25 $821	26 $821	27 $821	28 $822	29 $880	30 $900	31 $928

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Resort View (Mobility Accessible, Roll-In Shower)

Club Suite, 1 Bedroom

Club Suite, 2 Bedrooms (Penthouse Suite, Balcony)

Suite, 1 Bedroom, Resort View (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Ocean View

Suite, 1 Bedroom, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Resort View

Room, 2 Queen Beds, Resort View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, Resort View

Club Suite, 1 Bedroom, Ocean View

Room, 2 Queen Beds, Balcony, Pool View

Club Suite, 1 Double Bed, Ocean View (Island)

Room, 2 Queen Beds, Resort View (Hearing Accessible)

Room, 1 King Bed, Balcony, Pool View

Club Suite, 1 Bedroom (View)

Room, 1 King Bed (View)

Club Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ritz-Carlton Bacara, Santa Barbara

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Prices for upcoming dates