Spark by Hilton Grand Island

Friendly staff, tasty breakfast choices

Toilet was clogged from previous guest. Bed was a bit uncomfortable, and there was no pool/hot tub. Front desk staff was super nice, though!

We arrived and our door would not latch and was left open. Talked to the front desk to be moved to a room with a secured door but they said they were booked up. Mind you it was only 3pm. Lucky the maintenance man was in the parking lot and fixed the issue. He was great but the front desk kid was not. Beds were comfortable. Shower had rust and was run down.

Needs updated.

I normally enjoy staying at Hampton Inn's and look forward to consistent modern & clean rooms. This one in particular was very different. In my booking request, I had asked for a quiet room at the end of the hallway. I was given a room right off the elevator near the ice machine! After switching to another room on the first floor, I was really disappointed in the room - it was very dated and not welcoming. Instead of $200, it felt more like a $89/night hotel room. If I had paid $120 I think that would have been too much. Thank you.