Name: Premier Inn London Waterloo - York Road
Address: York Road, Waterloo, Waterloo, London, England, United Kingdom, London, England, GB
Price range: US$120–US$397 per night
Rating: 7.05

What guests think

At Premier Inn London Waterloo - York Road, travellers often praise the central, walkable location near Waterloo Station, the London Eye and Big Ben, welcoming staff, efficient check in, and generally good breakfast, with select rooms providing impressive city views.

Rooms are generally basic and can be small, though some are spacious; several guests missed in-room amenities like a fridge, ice access, microwave or phone, and a few reported warm rooms or air conditioning not working. Cleanliness is often good, but housekeeping may require requesting, and a handful of reports mentioned dirty fixtures, stained towels, a bug, or minor maintenance issues like a dripping showerhead. The restaurant drew mixed feedback, with occasional menu shortages and uneven service. Expect a simple, well-located base for sightseeing rather than full amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

8

Manuel

7 Sept 2025

·

Stayed 3 nights

Location excelente No access to ice or fridge and microwave. No phone in rooms

10

José Tomás

13 Oct 2025

·

Stayed 3 nights

La estancia ha sido genial, muy céntrico a unos 300 metros de London Eye, tienen buen servicio y muy amables, tienen para cenar si te apetece sino tienes media pensión a un precio razonable, lo recomiendo totalmente y volvería a hospedarme en el.

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2

Jennifer

23 Sept 2025

·

Stayed 4 nights

Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities

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Cleanliness

Many guests found rooms clean, but housekeeping sometimes only occurs on request. Some reported issues like dirty sinks or tubs, stained towels, a bug, and minor maintenance problems such as a dripping showerhead.

Related guest reviews

4

Anna

1 Sept 2025

·

Stayed 2 nights

A live bug was on the floor of the shower. One towel had a huge stain on it. The girl at check out took a photo of my photo and said I should be compensated.

8

Mikael

10 Jun 2025

·

Stayed 1 night

Bra läge, rent och snyggt!

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10

JAMES

22 Oct 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

10

Laila

1 Aug 2025

·

Stayed 2 nights

Great location and good sized rooms. Clean and comfortable. Good service; especially by Juan at the reception .

8

Linda

1 Oct 2025

·

Stayed 2 nights

Very close to London Eye. Easy walk to thames. Staff was very pleasant. Room is basic but clean.

6

HIROKAZU

6 Nov 2025

·

Stayed 2 nights

洗面台、バスタブが汚かった。タオルも少し変な匂いがした。

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6

Michela

5 Feb 2026

·

Stayed 2 nights

personale cortese tutto pulito, abbiamo dormito due notte il letto non è stato rifatto, gli asciugmani non sono stati cambiati quindi la camera nn è stato ripulita da un giorno ad un altro

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8

laurie

30 Sept 2025

·

Stayed 2 nights

The shower head needed fixing and dripped all night Otherwise room was good

2

Jennifer

23 Sept 2025

·

Stayed 4 nights

Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities

8

Bendeguz Attila

15 Oct 2025

·

Stayed 3 nights

Prima hotel, kamer wordt alleen schoongemaakt als je dat op tijd aanvraagt. Ontbijt stelt niet veel voor maar was prima. OV en bezienswaardigheden op loopafstand.

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Rooms

City view rooms offer striking sights and some are spacious, but many are small or basic. Several guests noted limited in-room amenities and occasional temperature or maintenance issues.

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10

Helenn

27 Sept 2025

·

Stayed 6 nights

Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.

10

Arinei Marcelo

26 Feb 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

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10

JAMES

22 Oct 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

8

Ashley

19 Sept 2025

·

Stayed 2 nights

We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.

8

Manuel

7 Sept 2025

·

Stayed 3 nights

Location excelente No access to ice or fridge and microwave. No phone in rooms

10

Pedro

22 Sept 2025

·

Stayed 4 nights

The view of the front side of the building is simply astounding. Thank you, guys!!

10

Vinicius

9 Dec 2025

·

Stayed 3 nights

Foi uma ótima experiencia, escolhemos um quarto com vista para a cidade, onde podiamos ver em cheio a London Eye direto da nossa cama, também da janela conseguiamos enchergar o Big Ben. Recomendo muito escolher o quarto com vista! O hotel tem uma boa localização, próximo a estação de waterloo, porém está em uma zona mais comercial, então a partir das 22h já fica dificil encontrar um restaurante aberto por perto. Equipe muito atenciosa e prestativa, principalmente o Juanito que nos recebeu muito bem e sempre muito disposto em nos atender com simpatia. O café da manhã é bem completo, e com diversas opções, podendo fazer uma refeição completa já cedo. As instalações do quarto são novas e confortaveis. Senti um pouco de falta de uma ventilação natural, pois as janelas são de vidro fixo e em alguns momentos o quarto estava quente, e não tinha como refrescar, apenas aquecer. Também poderia ter um frigobar disponivel no quarto. No geral o hotel é muito bom dentro do que oferece, atendeu todas as nossas expectativas, recomendo!!

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8

Kristina

15 Sept 2025

·

Stayed 2 nights

Fantastic view to London eye from.9th floor. Ok hotell, central in the city.

2

Jennifer

23 Sept 2025

·

Stayed 4 nights

Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities

10

NORMA

16 Oct 2025

·

Stayed 1 night

Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!

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Service

Staff are widely described as friendly, helpful, and efficient, with smooth check in and attentive reception. A few guests wanted more front-desk coverage, and one reported poor handling of an air-conditioning issue.

Related guest reviews

10

Kazumi

19 Oct 2025

·

Stayed 4 nights

Lovely staff and very efficiently run hotel

10

Arinei Marcelo

26 Feb 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

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10

Karina Anne

9 Nov 2025

·

Stayed 3 nights

Venligt, serviceminded og imødekommende personale. Lokaliseret tæt ved centrum og metrostation, lækker og varieret morgenmad. Ville komme igen 🤗

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10

JAMES

22 Oct 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

10

Laila

1 Aug 2025

·

Stayed 2 nights

Great location and good sized rooms. Clean and comfortable. Good service; especially by Juan at the reception .

10

Paula

1 Feb 2026

·

Stayed 4 nights

Equipe muito gentil

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2

Juan

30 Jun 2025

·

Stayed 3 nights

Me hospedé 3 noches , opté por este hotel porque decía que tenía aire acondicionado porqoe en junio en Londres hace calor . No funciono y me dieron unos ventiladores, pagas aire acondicionado y te dan ventiladores . Me quejé en la página del hotel y me respondieron que como la reservación la hice a través de expedía reclaramara a expedía!!! Ridículo , simplemente no se hacen responsables si te va mal .. si quieres tener aire acondicionado para este verano en Londres NO ES OPCIÓN

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10

claire

9 Sept 2025

·

Stayed 3 nights

When booking on Expedia I booked for a city view room, which we did not get when check-in. Rukal ? Who was so lovely found us a room with the city view, she was so polite and happy to help us. Our stay here was impeccable. I would recommend, walking distance to everything.

10

Kelvin

23 Feb 2026

·

Stayed 6 nights

Boa localização, equipe atenciosa.

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10

NORMA

16 Oct 2025

·

Stayed 1 night

Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!

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Location

Consistently praised as central and walkable, close to Waterloo Station, the London Eye, Big Ben, Westminster Bridge, buses, and shops.

Related guest reviews

10

Helenn

27 Sept 2025

·

Stayed 6 nights

Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.

10

Arinei Marcelo

26 Feb 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

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10

Karina Anne

9 Nov 2025

·

Stayed 3 nights

Venligt, serviceminded og imødekommende personale. Lokaliseret tæt ved centrum og metrostation, lækker og varieret morgenmad. Ville komme igen 🤗

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10

José Tomás

13 Oct 2025

·

Stayed 3 nights

La estancia ha sido genial, muy céntrico a unos 300 metros de London Eye, tienen buen servicio y muy amables, tienen para cenar si te apetece sino tienes media pensión a un precio razonable, lo recomiendo totalmente y volvería a hospedarme en el.

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10

claire

9 Sept 2025

·

Stayed 3 nights

When booking on Expedia I booked for a city view room, which we did not get when check-in. Rukal ? Who was so lovely found us a room with the city view, she was so polite and happy to help us. Our stay here was impeccable. I would recommend, walking distance to everything.

10

Edgar

27 Jan 2026

·

Stayed 7 nights

Quarto confortável, localização perfeita!

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10

Vinicius

9 Dec 2025

·

Stayed 3 nights

Foi uma ótima experiencia, escolhemos um quarto com vista para a cidade, onde podiamos ver em cheio a London Eye direto da nossa cama, também da janela conseguiamos enchergar o Big Ben. Recomendo muito escolher o quarto com vista! O hotel tem uma boa localização, próximo a estação de waterloo, porém está em uma zona mais comercial, então a partir das 22h já fica dificil encontrar um restaurante aberto por perto. Equipe muito atenciosa e prestativa, principalmente o Juanito que nos recebeu muito bem e sempre muito disposto em nos atender com simpatia. O café da manhã é bem completo, e com diversas opções, podendo fazer uma refeição completa já cedo. As instalações do quarto são novas e confortaveis. Senti um pouco de falta de uma ventilação natural, pois as janelas são de vidro fixo e em alguns momentos o quarto estava quente, e não tinha como refrescar, apenas aquecer. Também poderia ter um frigobar disponivel no quarto. No geral o hotel é muito bom dentro do que oferece, atendeu todas as nossas expectativas, recomendo!!

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8

Kristina

15 Sept 2025

·

Stayed 2 nights

Fantastic view to London eye from.9th floor. Ok hotell, central in the city.

10

Andreia

30 Nov 2025

·

Stayed 5 nights

O quarto foi maravilhoso, com vista para a London Eye e Big Ben. Próximo de pontos de ônibus e pontos turísticos que podem ser feitos a pé. O café da manhã estava muito bom com várias opções para quem é intolerante. O hotel fica próximo de restaurantes, starbucks, cafeteria saudável, mercadinho e supermercado. Os atendentes foram muito gentis. pontos turísticos que podem ser feitos a pé

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10

NORMA

16 Oct 2025

·

Stayed 1 night

Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!

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Dining

Breakfast is commonly described as varied and good, and several guests enjoyed meals on site. Others noted occasional menu shortages or underwhelming buffet and drink service.

Related guest reviews

10

Arinei Marcelo

26 Feb 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

Translate

10

Karina Anne

9 Nov 2025

·

Stayed 3 nights

Venligt, serviceminded og imødekommende personale. Lokaliseret tæt ved centrum og metrostation, lækker og varieret morgenmad. Ville komme igen 🤗

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8

Yeimel

25 Sept 2025

·

Stayed 3 nights

Everything was good with the exemption of the restaurant. We decided to try the restaurant and they didn’t have steaks, potatoes, or soup on that day. We decided to leave and go somewhere else.

8

Priscilla

27 Oct 2025

·

Stayed 4 nights

The food was good but the guest room wasn’t good.

10

JAMES

22 Oct 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

8

Ashley

19 Sept 2025

·

Stayed 2 nights

We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.

10

José Tomás

13 Oct 2025

·

Stayed 3 nights

La estancia ha sido genial, muy céntrico a unos 300 metros de London Eye, tienen buen servicio y muy amables, tienen para cenar si te apetece sino tienes media pensión a un precio razonable, lo recomiendo totalmente y volvería a hospedarme en el.

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10

Vinicius

9 Dec 2025

·

Stayed 3 nights

Foi uma ótima experiencia, escolhemos um quarto com vista para a cidade, onde podiamos ver em cheio a London Eye direto da nossa cama, também da janela conseguiamos enchergar o Big Ben. Recomendo muito escolher o quarto com vista! O hotel tem uma boa localização, próximo a estação de waterloo, porém está em uma zona mais comercial, então a partir das 22h já fica dificil encontrar um restaurante aberto por perto. Equipe muito atenciosa e prestativa, principalmente o Juanito que nos recebeu muito bem e sempre muito disposto em nos atender com simpatia. O café da manhã é bem completo, e com diversas opções, podendo fazer uma refeição completa já cedo. As instalações do quarto são novas e confortaveis. Senti um pouco de falta de uma ventilação natural, pois as janelas são de vidro fixo e em alguns momentos o quarto estava quente, e não tinha como refrescar, apenas aquecer. Também poderia ter um frigobar disponivel no quarto. No geral o hotel é muito bom dentro do que oferece, atendeu todas as nossas expectativas, recomendo!!

Translate

8

Bendeguz Attila

15 Oct 2025

·

Stayed 3 nights

Prima hotel, kamer wordt alleen schoongemaakt als je dat op tijd aanvraagt. Ontbijt stelt niet veel voor maar was prima. OV en bezienswaardigheden op loopafstand.

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10

Andreia

30 Nov 2025

·

Stayed 5 nights

O quarto foi maravilhoso, com vista para a London Eye e Big Ben. Próximo de pontos de ônibus e pontos turísticos que podem ser feitos a pé. O café da manhã estava muito bom com várias opções para quem é intolerante. O hotel fica próximo de restaurantes, starbucks, cafeteria saudável, mercadinho e supermercado. Os atendentes foram muito gentis. pontos turísticos que podem ser feitos a pé

Translate

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Month	Average price
January	US$159
February	US$179
March	US$182
April	US$209
May	US$221
June	US$261
July	US$262
August	US$201
September	US$237
October	US$240
November	US$260
December	US$255

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $251	8 $376	9 $397	10 $267	11 $223	12 $287
13 $149	14 $244	15 $311	16 $337	17 $321	18 $238	19 $315
20 $120	21 $242	22 $309	23	24 $266	25 $241	26 $322
27 $124	28 $238	29 $309	30 $335

Su	Mo	Tu	We	Th	Fr	Sa
				1 $240	2 $194	3 $335
4 $120	5 $245	6 $309	7 $326	8 $278	9 $241	10 $318
11 $173	12 $245	13 $343	14 $330	15 $278	16 $213	17 $318
18 $121	19 $199	20 $305	21 $268	22 $215	23 $174	24 $264
25 $126	26 $224	27 $276	28 $289	29 $214	30 $175	31 $252

Premier Inn London Waterloo - York Road

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