Name: Sonesta Simply Suites Cleveland Westlake
Address: 30100 Clemens Road, Cleveland, Ohio, United States of America, Cleveland, Ohio, United States of America
Rating: 7.48

Guest reviews

7.5

Good

Based on 1,000 verified reviews

Who stays here?

Business

15%

Couple

25%

Family

48%

Group

6%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Sonesta Simply Suites Cleveland Westlake, guests like the spacious apartment-style suites with kitchens and the convenient location near shopping and highways, and several note friendly staff and pet-friendly stays that work well for families or longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Harold

26 Mar 2026

·

Stayed 7 nights

A really nice suite at an unbelievable rate. We'll stay there again.

8

Matthew

5 Mar 2026

·

Stayed 1 night

Clean room. Helpful staff. Worn furniture.

2

Jhaleesa

17 Feb 2026

·

Stayed 3 nights

Upon arriving there was no staff available to check me in, I was also charged extra outside of my Expedia charge, excluding my extra request. This property is an extended stay hotel not like the other Sonesta properties. Room was dirty, inside the closet was dusty, the bathroom and couch smelled like urine. I couldn’t sit on it without a cover on it. The Wi-Fi & TV was also unavailable for an entire day, I tried calling the number for help & no one answered. Overall not a good property , I was extremely misled by the photos of the rooms.

8

MAHESWARA

13 Feb 2026

·

Stayed 11 nights

Spacious room and clean full kitchen. Small bath room.

4

Jaden

2 Feb 2026

·

Stayed 2 nights

The room door was jammed. I couldn’t even stay here because I didn’t feel comfortable knowing the door wouldn’t lock. And the tv is very outdated. When I turned the tv on it said no connection. Will not be coming back here again. However they did offer me a full refund and I’m grateful.

30100 Clemens Road, Cleveland, Ohio, United States of America

Location

With a stay at Sonesta Simply Suites Cleveland Westlake in Westlake (West Dover), you'll be within a 5-minute drive of Lake Erie and Crocker Park. This hotel is 14 mi (22.5 km) from Cleveland Metroparks Zoo and 1 mi (1.7 km) from Regal Crocker Park.

Crocker Park(0.9 Miles)

Regal Crocker Park(1.1 Miles)

Huntington Reservation(1.9 Miles)

Lake Erie(2 Miles)

Lake Erie Nature & Science Center(2 Miles)

Huntington Beach(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Breakfast is not specifically mentioned, but guests can grab a bite from the snack bar/deli.

Yes, the hotel allows pets with a maximum fee of USD 10 per pet, per night. A pet deposit of USD 75.00 per stay is also required. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features limited wheelchair accessibility, including some accessible facilities. It is advisable to contact the property for specific needs.

The hotel is located in Westlake, within a 5-minute drive of Lake Erie and Crocker Park. It is approximately 14 miles from Cleveland Metroparks Zoo and 1 mile from Regal Crocker Park.

Yes, the hotel features a swimming pool. Specific details about the type of pool (indoor/outdoor) and operational hours are not provided.

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

Sonesta Simply Suites Cleveland Westlake

Amenities

Property description

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Guest reviews