Hotel Ruby Sandpoint

I don't understand why there is excellent reviews ,we booked room for 5 and there is no sofa bed just small platform with mattress above ac for the fifth person, I saw people praise about breakfast but it is very normal breakfast , dont go on reviews ,it is very basic property with below avg breakfast and rooms are not adequate for 5 person. .

Not up to expectations after reading reviews. Room on ground floor was clean and bed was comfortable, however we had no privacy as it overlooked builders yard/merchant and only window covering was a blackout blind, so if we wanted natural light had to have blind open, letting everyone see into room. After showering had to get dressed with no natural light. Needs nets at window. Only mirror was in the bathroom, need one in the bedroom. Towels very small and only one bath robe. Bathroom basin plug hole was broken (stuck on closed) No Tea/Coffee facilities in room. Room info said Coffee Makers available on request, however when I asked at reception, was told No, the coffee available was in the lobby. The lobby coffee was tepid and weak, really not worth drinking and TBH when I wake in the morning all I want to do is relax with a coffee, without having to get dressed and walk to the lobby, just to get coffee, especially when its not worth drinking anyway!!! Breakfast reviews mention restaurant next door and how amazing the breakfast was. So I was looking forward to a lovely birthday breakfast, But unfortunally for us it was a very different experience!!! Breakfast was in the Hotel and very disappointing (we were not the only ones to think so) very basic, waffles, pastries and yogurt, my Husband doesn't eat any of these, so had to forgo breakfast. We didn't use the fitness room, but did enjoy the pool and hot tub. Receptionist on morning of departure was very pleasant

Room was very clean. Staff were friendly

Good overall. Bath towels were too short for adults.

Room was small but manageable. Sure wish they would do a better shower curtain or something so that the water doesn’t spray onto floor. Towels were on the smaller side. Breakfast was a surprise at their many options and nice.