Name: The Ritz-Carlton Shanghai, Pudong
Address: 8 Century Avenue, Lujiazui, Lujiazui, Shanghai, Shanghai (and vicinity), China, Shanghai, China
Rating: 9.18

Guest reviews

9.2

Superb

Based on 517 verified reviews

Who stays here?

Business

49%

Couple

19%

Family

14%

Group

9%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

The Ritz-Carlton Shanghai, Pudong stands out for panoramic skyline views from well-appointed rooms and a prime Lujiazui setting connected to IFC Mall and metro, though reviews also mention inconsistent dining and occasional room maintenance or allocation frustrations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Herman

Apr 11, 2026

·

Stayed 2 nights

Bra

10

Sze Wai

Apr 10, 2026

·

Stayed 3 nights

Good Shanghai food

10

Hugo

Mar 16, 2026

·

Stayed 1 night

From the moment I arrived, the check-in process was incredibly smooth. The staff greeted me with genuine warmth and friendly smiles, which made me feel right at home. Their excellent service continued throughout my stay, with everyone going out of their way to make sure I had everything I needed. The hotel itself is a beautiful oasis in the heart of Shanghai. The attention to detail is truly impressive, whether in the stylish rooms or the lovely amenities. I felt pampered at every turn! Unfortunately, I didn’t have enough time to explore all the facilities during my stay, but I’m definitely looking forward to trying them out on my next visit. I highly recommend this hotel to anyone looking for a luxurious stay with a welcoming atmosphere. I’m already looking forward to my next visit!

10

VUSAL

Feb 17, 2026

·

Stayed 2 nights

Fancy

10

Robert

Jan 3, 2026

·

Stayed 3 nights

We stayed as a couple at mandarin oriental and the ritz. The ritz was more than twice the price, however there was a different. The location is supreme, apart of IFC mall and above the lujiazui metro station. Also the views are supreme throughout the hotel. Breakfast was better, including the view from breakfast but also slightly more choices for food and drinks. The service was better in that there was English speaking staff in all parts of the hotel. Check in was very busy for new years so we didn’t get a tour of the hotel like usual, but check out was very good. Flair bar is exceptional. The negative is that it is expensive vs some of the other options, however the views and location make it worth it. Base king Room was nicer and bigger than the base king room at the mandarin oriental.

8 Century Avenue, Lujiazui, Lujiazui, Shanghai, Shanghai (and vicinity), China

Location

With a stay at The Ritz-Carlton Shanghai, Pudong, you'll be centrally located in Shanghai, within a 10-minute walk of Pudong Riverside Promenade and Park and Super Brand Mall. This luxury hotel is 0.5 mi (0.8 km) from Jin Mao Tower and 0.8 mi (1.2 km) from Lujiazui Jingting.

Shanghai World Financial Center(0.1 miles)

IFC Mall(0.2 miles)

Lujiazui Central Greenland(0.3 miles)

Pudong Riverside Promenade and Park(0.4 miles)

Super Brand Mall(0.4 miles)

Shanghai Tower(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of CNY 128 per night. Reservations are not required.

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately CNY 265 for adults and CNY 133 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Shanghai, within a 10-minute walk of Pudong Riverside Promenade and Park and Super Brand Mall. It is 0.5 mi (0.8 km) from Jin Mao Tower and 0.8 mi (1.2 km) from Lujiazui Jingting.

Yes, the hotel features two indoor swimming pools. Pool access is available from 6:00 AM to 10:00 PM.

Children are welcome at the property, and guests aged 16 and older can check in. Specific policies regarding free stays for children are not provided.

The hotel offers rollaway beds for a fee of CNY 408.1 per night. Advance request or confirmation may be required for availability.

The Ritz-Carlton Shanghai, Pudong

Amenities

Property description

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