Barbican Apartments

Decent place for one night stay. Advert said TV had streaming services but they did not work and room was slightly different to the one in the pictures which didn't seem as nice. No salt and pepper or cooking oils available. Good location and generally a nice place

Great value for money, good sized apartment with everything you need. Location is excellent, right next to pubs, restaurants and shops with only a 15 minute walk to Liverpool street station. Check in/check out were simple and straightforward. Will definitely make this my regular place to say.

Floor was filthy Bathroom wasn't that clean, cleaned some of it myself Microwave was greasy Cutlery and glasses/mugs all needed another clean, clearly hadn't been properly cleaned by previous guests or cleaners We had to use the sofa bed, there was no bottom sheet left for this. The 'curtains' in the living room did nothing to block out the light so the person on the sofa bed barely slept. It was most helpful there was washing up liquid and a toilet roll left behind to start us off. Pillows in the bedroom were comfortable. Location was great, especially having the row of shops nearby to Old Street tube station.

Was told I could check in - room Wasn’t ready there was a plumber working in the property but he wasn’t there just all his tools- no toilet paper- toilet soiled- boiler broken and leaking all over the kitchen floor

My biggest issue was with the support services - I discovered a completely clogged shower drain in my bathroom upon checking in, rendering the shower completely unusable for fear of flooding the entire bathroom. However staff were unable to provide maintenance until the next day and tried to tell me it was okay for me to leave the unit while they did the work (not remembering that I am desperately waiting for a shower and cannot go anywhere until that happens?? very low contextual awareness). No discount or refund was offered. I also pre-ordered room service during my stay, but when it wasn't provided, I finally emailed 2 days before checkout to ask for the charge to be refunded to me as I had already done all the cleaning. My request for a refund was again rejected and they immediately scrambled to provide room service for a unit that had already been cleaned by me and did not need it. Extremely poor experience interacting with the support staff; they made my stay exponentially worse than it otherwise would have been. Location is fantastic - easy access to London Underground, supermarkets, restaurants, and local outdoor food market. Close proximity to universities means there's plenty of students out, very safe place. Apartment building itself is great; easy access thru codes on door lock to building and to each unit. However, it sucked that there's no elevator and I wasn't warned beforehand, so lugging up my heavy suitcase two flights of stairs was painful.