Hard Rock Hotel Riviera Maya (Hacienda and Heaven)

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - Image 3

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - Image 4

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - Image 5

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About this property

Facilities and services include a 24 hrs reception, several restaurants, snack bar, cafe bar, lounge bar, outdoor pool, children pool, water slide, wireless Internet in public areas, business center, meeting room, tennis course, fitness cen...

Room service

Location

Carr Cancun Tulum, Puerto Aventuras, Quintana Roo, Mexico

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Room options

Double Double Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

Mini Bar

Double Room King Bed Deluxe Heaven Gold

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Wi-Fi (Free)

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Apartment 2 Bedrooms Deluxe Ocean View

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Wi-Fi (Free)

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Deluxe Room

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Wi-Fi (Free)

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Twin Or Double Room

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Wi-Fi (Free)

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Double Room Reduced Sea View

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Wi-Fi (Free)

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Single Room Deluxe Pool View

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Wi-Fi (Free)

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Suite Deluxe Garden View

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Wi-Fi (Free)

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Double Room Deluxe Sea View

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Wi-Fi (Free)

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1 Bedroom Deluxe

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Wi-Fi (Free)

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Deluxe

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Wi-Fi (Free)

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Double Room Deluxe Club Room

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Wi-Fi (Free)

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Twin Or Double Room Deluxe Gold

Room details

1 Extra-Large Double Bed

474 ft²

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Wi-Fi (Free)

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Queen Queen

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Wi-Fi (Free)

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Twin Or Double Room Superior

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2 Single Beds

301 ft²

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Wi-Fi (Free)

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Double Room Partial Ocean View

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Wi-Fi (Free)

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Double Room Rock Royalty Ocean View

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Wi-Fi (Free)

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Twin Or Double Room Diamond

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Wi-Fi (Free)

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Twin Or Double Room Deluxe Garden View

Room details

484 ft²

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Wi-Fi (Free)

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Single Room Deluxe

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Wi-Fi (Free)

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Triple Room

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Wi-Fi (Free)

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Twin Or Double Room Deluxe Pool View

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Wi-Fi (Free)

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Double Room Deluxe Garden View

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Wi-Fi (Free)

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Twin Or Double Room Deluxe Pool Access

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Wi-Fi (Free)

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Deluxe View

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Wi-Fi (Free)

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Double Room Garden View

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Wi-Fi (Free)

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Double Room King Bed Deluxe Bathtub

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1 Extra-Large Double Bed

409 ft²

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Wi-Fi (Free)

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Double Double Deluxe Partial Ocean View

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Wi-Fi (Free)

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Double Room Deluxe Partial Sea View

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Wi-Fi (Free)

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Double Room Deluxe View

Room details

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Wi-Fi (Free)

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Twin Or Double Room Ocean Deluxe Partial View

Air Conditioning

Wi-Fi (Free)

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Double Room King Bed Deluxe Gold Heaven Section

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Wi-Fi (Free)

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Double Room King Bed Deluxe Gold

Room details

484 ft²

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Wi-Fi (Free)

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Suite 2 Bedrooms Rock Lounge Rooftop Ocean Front

Room details

1 Extra-Large Double Bed

and

2 Double Beds

2583 ft²

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Wi-Fi (Free)

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Twin Or Double Room Partial Sea View

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Wi-Fi (Free)

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Twin Room Deluxe

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Wi-Fi (Free)

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Twin Or Double Room Deluxe Views

Room details

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Wi-Fi (Free)

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Deluxe Garden View

Room details

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Wi-Fi (Free)

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Double Room Terrace

Room details

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Wi-Fi (Free)

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Twin Or Double Room Luxury Garden View

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Wi-Fi (Free)

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Double Room King Bed Deluxe Diamond

Room details

1 Extra-Large Double Bed

474 ft²

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Wi-Fi (Free)

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Double Room King Bed Diamond

Room details

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Wi-Fi (Free)

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King Bed Deluxe

Room details

1 Extra-Large Double Bed

409 ft²

Air Conditioning

Wi-Fi (Free)

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Double Room

Room details

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Wi-Fi (Free)

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Luxury

Room details

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Wi-Fi (Free)

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Suite 2 Bedrooms

Room details

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Wi-Fi (Free)

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Suite 2 Bedrooms Rock Ocean Front

Room details

1 Extra-Large Double Bed

and

2 Double Beds

2583 ft²

Air Conditioning

Wi-Fi (Free)

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Deluxe Partial Sea View

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Wi-Fi (Free)

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Twin Or Double Room 2 Bedrooms

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Wi-Fi (Free)

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Apartment 2 Bedrooms Deluxe

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Wi-Fi (Free)

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Suite

Room details

1 Double Bed

377 ft²

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Wi-Fi (Free)

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Double Room King Bed Deluxe Swim Up

Room details

1 Extra-Large Double Bed

474 ft²

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Grand Sky Terrace

Air Conditioning

Wi-Fi (Free)

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Double Room Deluxe

Room details

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Wi-Fi (Free)

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Double Room King Bed Deluxe Diamond Heaven

Room details

1 Extra-Large Double Bed

474 ft²

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Wi-Fi (Free)

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Quadruple Room Deluxe Sea View

Air Conditioning

Wi-Fi (Free)

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Double Room Luxury Sea View

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Sea View

Room details

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Wi-Fi (Free)

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Twin Or Double Room Deluxe

Room details

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Wi-Fi (Free)

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Twin Or Double Room Deluxe Sea View

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Air Conditioning

Wi-Fi (Free)

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Double Room King Bed

Room details

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Wi-Fi (Free)

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2 Bedrooms Deluxe

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Wi-Fi (Free)

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Double Room King Bed Rock Royalty

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Wi-Fi (Free)

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Double Room Deluxe Gold Heaven

Room details

1 Double Bed

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Wi-Fi (Free)

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Double Room King Bed Sea View

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Wi-Fi (Free)

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Double Room Single Use Deluxe

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Wi-Fi (Free)

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Junior Suite Swim Out Garden View

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Wi-Fi (Free)

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Triple Room Deluxe

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Wi-Fi (Free)

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Villa 2 Bedrooms

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Wi-Fi (Free)

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Single Room Grand Deluxe

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Wi-Fi (Free)

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View

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Wi-Fi (Free)

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Double Room King Bed Deluxe Heaven Gold Pure Wellness

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Wi-Fi (Free)

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House Deluxe Terrace

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Wi-Fi (Free)

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Suite Premium

Room details

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Wi-Fi (Free)

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Deluxe Terrace

Air Conditioning

Wi-Fi (Free)

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Suite 2 Bedrooms Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room King Bed Deluxe Gold Pure Wellness

Room details

1 Extra-Large Double Bed

Air Conditioning

Wi-Fi (Free)

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Single Room Deluxe Sky Terrace

Room details

1 Extra-Large Double Bed

958 ft²

Air Conditioning

Wi-Fi (Free)

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Suite Ocean Front View

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Luxury Platinum

Room details

Air Conditioning

Wi-Fi (Free)

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Suite Rooftop

Air Conditioning

Wi-Fi (Free)

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Standard Room

Room details

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Wi-Fi (Free)

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Suite Queen Queen

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room King Deluxe

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Air Conditioning

Wi-Fi (Free)

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Quadruple Room Garden View

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Terrace

Room details

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Wi-Fi (Free)

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Double Room King Bed Superior

Room details

1 Extra-Large Double Bed

301 ft²

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Wi-Fi (Free)

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Suite Platinum

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room King Bed Partial Ocean View

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Wi-Fi (Free)

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Single Room Deluxe Sky

Air Conditioning

Wi-Fi (Free)

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Double Room Standard

Air Conditioning

Wi-Fi (Free)

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Single Room Garden View

Room details

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Wi-Fi (Free)

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Single Room 1 Bedroom Terrace

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Wi-Fi (Free)

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Double Double Deluxe Promo

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Wi-Fi (Free)

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Junior Suite King Bed Sofa Bed

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Wi-Fi (Free)

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Twin Or Double Room Pool View

Room details

Air Conditioning

Wi-Fi (Free)

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Suite Premium Partial Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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Quadruple Room Deluxe Garden View

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Wi-Fi (Free)

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Suite Ocean View

Air Conditioning

Wi-Fi (Free)

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Double Room Classic Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room Pool

Room details

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Wi-Fi (Free)

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Single Room Pool View

Room details

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Wi-Fi (Free)

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Single Room Deluxe Side Sea View

Room details

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Wi-Fi (Free)

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Quadruple Room Deluxe View

Air Conditioning

Wi-Fi (Free)

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Suite Garden View

Room details

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Wi-Fi (Free)

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Suite Double Double View

Air Conditioning

Wi-Fi (Free)

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Shared Room (Dormitory) Deluxe Sea View

Air Conditioning

Wi-Fi (Free)

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Double Room King Bed Deluxe

Room details

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Wi-Fi (Free)

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Double Room Grand Deluxe

Air Conditioning

Wi-Fi (Free)

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Double Double

Room details

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Wi-Fi (Free)

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Single Room

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room Deluxe Partial Ocean View

Room details

2 Double Beds

474 ft²

Air Conditioning

Wi-Fi (Free)

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Family Room Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

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Pool View

Air Conditioning

Wi-Fi (Free)

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Apartment Superior

Room details

Air Conditioning

Wi-Fi (Free)

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Suite Ocean Front

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Basic

Air Conditioning

Wi-Fi (Free)

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Double Room Deluxe Heaven Gold

Room details

1 Extra-Large Double Bed

474 ft²

Air Conditioning

Wi-Fi (Free)

Mini Bar

Apartment 2 Bedrooms Luxury

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Partial Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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Quadruple Room

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room View

Room details

Air Conditioning

Wi-Fi (Free)

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Single Room Diamond

Room details

Air Conditioning

Wi-Fi (Free)

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Single Room Side Sea View

Air Conditioning

Wi-Fi (Free)

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Garden View

Room details

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Wi-Fi (Free)

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Single Room Deluxe Terrace

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Wi-Fi (Free)

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Double Room King Bed Traditional

Room details

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Wi-Fi (Free)

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Single Room Deluxe Reduced Sea View

Air Conditioning

Wi-Fi (Free)

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Deluxe Sea View

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Sky

Air Conditioning

Wi-Fi (Free)

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Suite 2 Bedrooms Ocean Front

Room details

Air Conditioning

Wi-Fi (Free)

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Single Room Deluxe Garden View

Room details

Air Conditioning

Wi-Fi (Free)

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Double Double Deluxe Gold

Room details

2 Double Beds

Air Conditioning

Wi-Fi (Free)

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Double Room King Bed Garden View

Air Conditioning

Wi-Fi (Free)

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Suite Views

Air Conditioning

Wi-Fi (Free)

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Run of House

Room details

1 Single Bed

108 ft²

Air Conditioning

Wi-Fi (Free)

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Single Room Ocean Deluxe Partial View

Air Conditioning

Wi-Fi (Free)

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Suite Premium Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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Suite Double

Air Conditioning

Wi-Fi (Free)

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Quadruple Room King Bed Pool View

Air Conditioning

Wi-Fi (Free)

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Family Room 2 Bedrooms

Room details

Air Conditioning

Wi-Fi (Free)

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2 Bedrooms Grand Deluxe

Air Conditioning

Wi-Fi (Free)

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Double Room Deluxe Gold

Room details

Air Conditioning

Wi-Fi (Free)

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Junior Suite Swim Out Partial Ocean View

Air Conditioning

Wi-Fi (Free)

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Double Room King Bed Deluxe Heaven Section

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Sky Terrace

Room details

Air Conditioning

Wi-Fi (Free)

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Single Room Deluxe Gold

Room details

Air Conditioning

Wi-Fi (Free)

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Suite Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

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Suite Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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House Deluxe

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room with Views

Room details

Air Conditioning

Wi-Fi (Free)

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Family Room 2 Bedrooms Deluxe

Room details

1 Extra-Large Double Bed

and

2 Double Beds

958 ft²

Air Conditioning

Wi-Fi (Free)

Mini Bar

1 King Bed

Room details

Air Conditioning

Wi-Fi (Free)

Mini Bar

Twin Or Double Room Garden View

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Royal

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room Luxury

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Grand Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Deluxe Reduced Sea View

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Side Sea View

Air Conditioning

Wi-Fi (Free)

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Double Room Super Luxury

Air Conditioning

Wi-Fi (Free)

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Suite Luxury

Room details

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Wi-Fi (Free)

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Suite Luxury Garden View

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room Partial View

Room details

Air Conditioning

Wi-Fi (Free)

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Double Room Premium Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

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Junior Suite Romance Partial Ocean View

Air Conditioning

Wi-Fi (Free)

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Single Room Deluxe Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Private Pool

Room details

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Luxury

Room details

Air Conditioning

Wi-Fi (Free)

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Junior Suite Grand

Air Conditioning

Wi-Fi (Free)

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Quadruple Room Deluxe

Room details

Air Conditioning

Wi-Fi (Free)

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Garden Bungalow Deluxe

Air Conditioning

Wi-Fi (Free)

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Single Room Reduced Sea View

Air Conditioning

Wi-Fi (Free)

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Deluxe Sea View

Air Conditioning

Wi-Fi (Free)

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Twin Or Double Room Reduced Sea View

Room details

Air Conditioning

Wi-Fi (Free)

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Residence 3 Bedrooms

Air Conditioning

Wi-Fi (Free)

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Apartment 1 Bedroom Corner Deluxe Ocean Front

Air Conditioning

Wi-Fi (Free)

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Suite 2 Bedrooms View

Air Conditioning

Wi-Fi (Free)

Mini Bar

Property policies

Check-in

Check-out

Check-in from 15:00

Before 12:00

FAQs about Hard Rock Hotel Riviera Maya (Hacienda and Heaven)

Is parking available at the property?

Yes, parking is available at the property. It is on-site and uncovered.

What type of breakfast is offered and what are the serving hours?

Breakfast is included in the all-inclusive option, featuring meals served throughout the day, including snacks and drinks. Specific serving hours may vary.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available upon request.

What accessibility features does the property offer for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The property is located on the Riviera Maya Beach, 3 km from Puerto Aventuras town, 7 km from Paamul beach, and 22 km from Playa del Carmen. It is also 76 km from Cancun International Airport.

Does the property have a swimming pool?

Yes, the property features an outdoor pool, a children's pool, and a water slide. The operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property, and they can stay for free up to a certain age, although specific age details are not provided.

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