Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 1:00 PM to 10:30 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may incur additional fees and should be arranged in advance.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. It is approximately 0.5 miles from Auckland Ferry Terminal and 1.1 miles from Spark Arena.

What are the policies regarding children at the property?

Children 17 years old and younger are not permitted at this property.

Surf 'N' Snow Backpackers in Auckland

Average nightly price at Surf 'N' Snow Backpackers Across Sky Tower by month, last 12 months (USD)
Month	Average price
January	US$26
February	US$28
March	US$27
April	US$26
May	US$29
June	US$30
July	US$26
August	US$27
September	US$28
October	US$23
November	US$27
December	US$26

What guests think

At Surf 'N' Snow Backpackers Across Sky Tower, guests widely appreciate the central, low-cost base near major sights, while overall experiences vary significantly, producing a mix of very positive stays and serious complaints.

Multiple reviews report dirty rooms and bathrooms, rubbish left behind, pests, and recurring hot water problems in shared facilities. Rooms are very basic, with comfort and noise issues (thin or small bedding, warm temperatures with only fans, and plumbing or vent sounds), and quality varies by room. Staff are frequently described as friendly and helpful, though there are occasional complaints about management or payment. Expect a no-frills stay best suited to budget travelers who can tolerate very basic conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Multiple reviews cite recurring hot water problems and bathroom maintenance issues; the shared kitchen exists, with mixed feedback on cleanliness and equipment.

Related guest reviews

4

Daniel

14 Aug 2024

·

Stayed 4 nights

The hot was was unreliable and the bedding was too light and small. I wouldn't stay there again.

8

Carmen

9 Aug 2024

·

Stayed 4 nights

Hot water for a shower is an issue. I had to run the shower for a minimum of 15 mins before hot water would come through.

2

Miss I

11 Jul 2025

·

Stayed 1 night

This place is awful. Holes and half painted walls, grubby rooms and bathroom, and the kitchen is filthy. Didn't even want to put my bag down. Security is bad, homeless people living there trying to grab spare beds, just walk into the rooms as noone locks behind them. Got zero sleep as ambulance arrived 3am blaring their horn to be let in? Also the bedding was a sleeping bag...

8

Tracy

1 Oct 2023

·

Stayed 1 night

Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of cooking kitchenware & tableware

4

Ichiro

18 Nov 2024

·

Stayed 5 nights

Clod shower .

6

Romulo Cesar

17 Sept 2024

·

Stayed 9 nights

The room was dirty full of dusty and some rubish left from the last occupant and the bed were to small for me and theres a loud noise at night from some pipe. The shower is horrible it feels like a tap o the wall and you must be lucky to get hot water.

10

IEUFAKA EDOUARD-JOSEPH

12 Feb 2024

·

Stayed 1 night

The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.

4

David

21 May 2023

·

Stayed 1 night

Windows in my room were open when I arrived - on a rainy day - bed was very wet from the rain. Thin duvet - got cold at night. No rubbish bin in [private] room. Toilet stalls don't properly close and/or don't lock. Shower doors have wide gaps through which you can see straight in. The building doesn't feel maintained or cared for. Many security cameras everywhere.

4

John

10 May 2025

·

Stayed 8 nights

Could not believe on first day no hot water on third floor bathroom then after that they clised it for construction so always had to travel to floor below for shower toilet or even just to brsh teeth. Rooms super hot with temp control and only a fan to help you would not recommend the place

8

MAN FAI

11 Sept 2023

·

Stayed 5 nights

Sometime is so wet in toliet.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a common concern, with numerous reviews describing dirty rooms and bathrooms, rubbish left behind, pests, and poor upkeep. A few guests were satisfied, but overall standards and maintenance feel poor.

Related guest reviews

10

Rosy

22 Dec 2024

·

Stayed 3 nights

For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.

8

Lisa

17 Sept 2024

·

Stayed 6 nights

Suited my needs. A good spring clean in certain areas would not go amiss

2

Miss I

11 Jul 2025

·

Stayed 1 night

This place is awful. Holes and half painted walls, grubby rooms and bathroom, and the kitchen is filthy. Didn't even want to put my bag down. Security is bad, homeless people living there trying to grab spare beds, just walk into the rooms as noone locks behind them. Got zero sleep as ambulance arrived 3am blaring their horn to be let in? Also the bedding was a sleeping bag...

6

Payne

23 Jul 2025

·

Stayed 1 night

It was okay. It was kinda dirty, but good for the money

6

Romulo Cesar

17 Sept 2024

·

Stayed 9 nights

The room was dirty full of dusty and some rubish left from the last occupant and the bed were to small for me and theres a loud noise at night from some pipe. The shower is horrible it feels like a tap o the wall and you must be lucky to get hot water.

4

Maja Stilling

26 Mar 2025

·

Stayed 2 nights

Først overnattede vi på et værelse med en dobbeltseng der var alt for kort til os, på det værelse lå der brugte vatpinde der vi kom ind. Anden gang havde vi fået et værelse med to senge. Stikkontakten på værelse var fuldstændig i stykker og hang næsten ud af væggen.

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2

Andrew

20 May 2025

·

Stayed 12 nights

Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.

4

David

21 May 2023

·

Stayed 1 night

Windows in my room were open when I arrived - on a rainy day - bed was very wet from the rain. Thin duvet - got cold at night. No rubbish bin in [private] room. Toilet stalls don't properly close and/or don't lock. Shower doors have wide gaps through which you can see straight in. The building doesn't feel maintained or cared for. Many security cameras everywhere.

2

Karine

18 Jan 2026

·

Stayed 3 nights

Proposer un établissement aussi sale, ce n'est pas possible. Quelle honte ... Visiblement le ménage ne fait pas partie du concept de cet établissement. Cafards morts sous le lit, chewing-gums collés sur les barreaux du lit... Comment peut on oser loger des gens dans de telles conditions ?????

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8

MAN FAI

11 Sept 2023

·

Stayed 5 nights

Sometime is so wet in toliet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very basic, with multiple reports of uncomfortable or small beds, thin bedding, limited amenities, and warm temperatures with only fans. Noise from plumbing or vents is reported in several rooms, and quality varies by room.

Related guest reviews

6

Michelle

7 Jan 2025

·

Stayed 4 nights

It was convenient but bare bones for single room only had 1 fan & a bed no trash bin or somewhere to set things

4

Lisa

18 Dec 2024

·

Stayed 1 night

I could hear the water running through the pipes fairly loudly in this particular room. Earplugs might be needed if you struggle with needing silence to get to sleep.

4

Daniel

14 Aug 2024

·

Stayed 4 nights

The hot was was unreliable and the bedding was too light and small. I wouldn't stay there again.

4

mike

29 Feb 2024

·

Stayed 1 night

Noisy air vents and plumbing throuth the room was not a good night , place needs a good overhaul..

2

Amy

6 Oct 2023

·

Stayed 1 night

The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though

6

Romulo Cesar

17 Sept 2024

·

Stayed 9 nights

The room was dirty full of dusty and some rubish left from the last occupant and the bed were to small for me and theres a loud noise at night from some pipe. The shower is horrible it feels like a tap o the wall and you must be lucky to get hot water.

2

Mario

3 Jun 2024

·

Stayed 5 nights

The room is under a septic flush and every time the toilet flushes it always making a loud noise. The hose of the septic has a water that is dripping down the bedroom.

6

Nara

14 May 2025

·

Stayed 1 night

Eles fecham a area de lounge e voce nao pode ficar la nem conversar no quarto. Alguns quartos sao ruins, outros melhorzinhos mais iluminados Localizao otima

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4

Maja Stilling

26 Mar 2025

·

Stayed 2 nights

Først overnattede vi på et værelse med en dobbeltseng der var alt for kort til os, på det værelse lå der brugte vatpinde der vi kom ind. Anden gang havde vi fået et værelse med to senge. Stikkontakten på værelse var fuldstændig i stykker og hang næsten ud af væggen.

Translate

4

John

10 May 2025

·

Stayed 8 nights

Could not believe on first day no hot water on third floor bathroom then after that they clised it for construction so always had to travel to floor below for shower toilet or even just to brsh teeth. Rooms super hot with temp control and only a fan to help you would not recommend the place

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful. There are occasional complaints about management or payment processes.

Related guest reviews

10

Rosy

22 Dec 2024

·

Stayed 3 nights

For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.

2

Amy

6 Oct 2023

·

Stayed 1 night

The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though

8

Tracy

1 Oct 2023

·

Stayed 1 night

Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of cooking kitchenware & tableware

2

Minh Duc

20 May 2024

·

Stayed 1 night

Dịch vụ thanh toán online tồi tệ

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10

Jenssen Anthony

13 Jun 2023

·

Stayed 3 nights

Since I am an Aucklander, I pretty know the area much. So, staying here in these areas is not a deal. The staff are accommodating and friendly.

10

IEUFAKA EDOUARD-JOSEPH

12 Feb 2024

·

Stayed 1 night

The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.

8

skye

15 Nov 2024

·

Stayed 2 nights

It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.

2

Andrew

20 May 2025

·

Stayed 12 nights

Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.

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Location

Location is a clear highlight, with many noting the central spot across from Sky Tower and near Queen Street and shops. Transport access is convenient, including an airport bus stop nearby.

Related guest reviews

8

Griselda

25 Aug 2025

·

Stayed 1 night

Great location.

10

Lirio

14 Aug 2025

·

Stayed 1 night

Excelente ubicación y precio

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6

Seong

8 Dec 2021

·

Stayed 1 night

Handy location to get to main attractions in Auckland.

6

Nara

14 May 2025

·

Stayed 1 night

Eles fecham a area de lounge e voce nao pode ficar la nem conversar no quarto. Alguns quartos sao ruins, outros melhorzinhos mais iluminados Localizao otima

Translate

10

IEUFAKA EDOUARD-JOSEPH

12 Feb 2024

·

Stayed 1 night

The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.

8

skye

15 Nov 2024

·

Stayed 2 nights

It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.

10

Lirio

14 Aug 2025

·

Stayed 2 nights

Cerca de todo y super económico

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $23	2 $21	3 $21	4 $21	5 $21	6 $21	7
8 $39	9 $21	10 $21	11 $21	12 $21	13 $21	14 $32
15 $26	16 $21	17 $22	18 $23	19 $24	20 $23	21 $23
22 $21	23 $23	24 $31	25 $23	26 $26	27 $40	28 $23
29 $26	30 $26

Surf 'N' Snow Backpackers Across Sky Tower

Prices for Surf 'N' Snow Backpackers Across Sky Tower

Monthly average prices

About this property

Location

Room options

Shared Dormitory, Women Only (10 Person)

Shared Dormitory, Mixed Dorm (10 Person )

Shared Dormitory, Women Only (6 Person)

Budget Twin Room (No Window)

Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Shared Dormitory, Mixed Dorm (12 Person)

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Shared Dormitory, Mixed Dorm (6 Person)

Standard Room, 2 Twin Beds, Shared Bathroom

Shared Dormitory, Mixed Dorm (8 Person)

Double Room, Shared Bathroom

Budget Double Room (No Window)

Shared Dormitory, Mixed Dorm (4 Person)

Standard Double Room, Ensuite (No Window)

Single Room, Shared Bathroom

Guest reviews of Surf 'N' Snow Backpackers Across Sky Tower

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Surf 'N' Snow Backpackers Across Sky Tower

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $15	27 $21	28 $17	29 $35	30 $37	31 $36