Warwick Hall

The owner greeted us on our arrival and was very welcoming. Stunning location, enjoyed the walk along the river and visited their private walled garden. The room was very clean and met our needs throughout.

Room heating wasn’t on when arrived, it was freezing, they done well and got it going, it never really got warm, had dinner which was lovely, after dinner we went back to our room which was barely warm, eventually the heating cut out, although it wasn’t doing a lot, it was -3 outside and felt colder inside, I went to reception but all locked up at 11-45pm, I tried again at 2am we considered getting in the car it was that cold, 3 days later my wife has a chest infection and myself a bad cold, We refused to pay for the room, which we were told you already have so take it up with Hotel.com, when they realised I’d chose pay on departing the lady owner was not happy, A lovely building and scenery but our room was very dated although clean, It was a suite so expected something special, if you choose the Birdie suite check your heating, everybody we spoke to said there rooms were really warm. Who knows could be bad luck but not paying to get a chest infection and really should take it further.

Everything was done well 😃

Beautiful location and views. Wonderful food at the restaurant. Enjoyed our room with a wood burning fireplace!

Beautiful property and rooms. Excellent service. Highly recommend to anyone looking to stay at a boutique hotel close to Carlisle. The owner was friendly and gave us wonderful advice of things to do in the area. We will definitely return for another visit in the near future. 5+ STARS.