Is parking available at the property?

Nearby parking is available at a cost of approximately USD 65 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A cooked-to-order breakfast is available, with fees ranging from approximately USD 10 to 30 per person. Specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features disabled access, including elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in the Tribeca neighborhood, approximately 0.5 miles from Hudson River Park and 0.9 miles from the Brooklyn Bridge. The Canal Street Subway Station is a short walk away, providing easy access to other parts of the city.

Sheraton Tribeca New York Hotel - Impressive Views

Average nightly price at Sheraton Tribeca New York Hotel by month, last 12 months (USD)
Month	Average price
January	US$180
February	US$218
March	US$287
April	US$333
May	US$384
June	US$497
July	US$456
August	US$313
September	US$672
October	US$452
November	US$353
December	US$482

What guests think

At Sheraton Tribeca New York Hotel, travellers consistently praise the convenient SoHo/Tribeca location and friendly staff, while feedback is mixed on room size and age, street and hallway noise, and recurring air-conditioning and elevator issues.

Cleanliness is generally strong, though a few guests reported odors, ants, or worn areas. Many appreciate the club lounge and rooftop views plus easy subway access, while Canal Street outside can feel busy, dirty, and noisy. Expect a convenient base with helpful service and a variable room experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace and club lounge access are highlights for eligible rooms; the gym is small but usable. Elevators are often slow or partly out of service, and parking is via a nearby garage with hotel validation.

Related guest reviews

6

Grigoriy

17 Aug 2025

·

Stayed 2 nights

Location is pretty great but also comes with a consequence of dirt around the hotel from all Canal street vendors. Hotel is nice but rooms are pretty dated. We had two rooms booked. One had a busted AC that barely cooled. We spent two nights there. Spoke to front desk 3 times and were promised someone would come and address the issue. As of the day we checked out, AC is still busted. Hotel has no on site parking but the lot next door is pretty good and hotel validates the ticket.

10

Caro

7 Aug 2025

·

Stayed 2 nights

The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)

10

Ashleigh marie

12 Jul 2025

·

Stayed 6 nights

We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay

10

Karim

13 Jun 2025

·

Stayed 1 night

Nice hotel with the rooftop lounge but elevators are too slow

10

Erkan

1 Mar 2025

·

Stayed 8 nights

Amazing location, all the metro lines are in a walking distance. Nicely situated between Tribeca and SoHo. Beds were comfy and room got cleaned daily. Hotel is a bit old and one of the elevators were not working but it didn't bother me too much as I was on the 4th floor. However, it could have been very annoying if I were staying at higher floors.

10

Ieva

12 Feb 2025

·

Stayed 5 nights

Descent size room, with comfy bed. Used gym, fully equipped & clean

10

Gabriel

22 Dec 2024

·

Stayed 3 nights

Really loved our room with an amazing view of the New York skyline. Room was clean and comfy and in a great location in Tribeca, making it super fast to midtown location and walkable to locations like financial district, SoHo, Chinatown and Greenwich Village. My real complaints was that the gym was very small, the bar was absurdly expensive (even for New York!) and they could have made more of an incentive to be more eco friendly, but overall I highly recommend.

8

Janice

11 Oct 2024

·

Stayed 4 nights

It's worth staying on the club lounge level for access to coffee, breakfast, snacks, and happy hour plus fantastic views.

8

Janey

30 Aug 2024

·

Stayed 4 nights

Staff were amazing! Friendly, helpful and just overall great! Location is very convenient to shopping in Soho and eating in Tribeca although being right on Canal St is a little rough, noisy and not the most pleasant of walkways. Still, super easy to get to many places and near subway access. Building was clean but a little tired and rooms could use a little updating. Beds were very comfortable. Highly recommend getting a club room which gives access to the top floor club room and deck with view.

10

Neda

22 Aug 2024

·

Stayed 3 nights

Check in was easy, hotel was in close to many subway lines. Walk to Soho, Little Italy and Chinatown. Hotel rooms are a little rundown but if you're sightseeing the entire day it doesn't matter. Parking was across the street, pricey ($50-65USD/day) but the hotel gives you a coupon upon checkout and it brings it down to around $40USD a day.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean with frequent housekeeping praise. A minority noted odors, ants, stained outdoor cushions, or worn fixtures.

Related guest reviews

10

Emily

11 Nov 2025

·

Stayed 4 nights

Very clean and spacious room. Loved having access to a fridge.

10

Maria

23 Oct 2025

·

Stayed 1 night

Room was clean and bed very comfortable

10

Desiree

14 Aug 2025

·

Stayed 1 night

Clean room and lobby

10

karen

13 Aug 2025

·

Stayed 4 nights

Bed was very comfy! Pillows excellent. Housekeeping very accommodating, front desk very accommodating. Floor 21 terrace needs updating, it’s shabby and inadequate.

10

Ashleigh marie

12 Jul 2025

·

Stayed 6 nights

We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay

4

Rodney

16 Jun 2025

·

Stayed 1 night

I was disappointed on this stay and I have stayed here several times. I paid over $500 for a patio room #201 which I stayed before and the patio was disgusting !!! The pillows were dirty and stained and smelled bad. We could not even use the patio. Requesting full or partial refund from the hotel. This does not represent a 4 Star hotel. Rodney V. Ralph

10

Danielle

26 Apr 2025

·

Stayed 1 night

Great stay all around. There is a small market right and coffee shop next door The rooftop terrace was a bonus! We were able to check in early and the waiting area was comfortable and super cute. Bed was cozy and overall hotel was clean. The employees were friendly and very helpful when calling cabs, etc.

8

Nanette

23 Apr 2025

·

Stayed 3 nights

The rooms are clean and well maintained

10

Sarah

29 Mar 2025

·

Stayed 4 nights

The room was super clean!

2

Abdallah

5 Dec 2024

·

Stayed 1 night

Smelly rooms from humidity. Property in poor condition. Shower is rusty. I am fortunate my stay was short. I wouldnt recommend this property at ALL.

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AI-generated summary based on recent guest reviews

Rooms

Room size ranges from compact to spacious; beds are comfortable and many rooms offer strong city views. Street or neighbor noise and recurring AC or shower-control issues, plus dated décor in places, can affect comfort; Wi‑Fi may incur a charge.

Related guest reviews

10

Preston

17 Nov 2025

·

Stayed 1 night

The room was perfect on arrival. It was comfortably spacious with an amazing view!

4

Josh

1 Nov 2025

·

Stayed 3 nights

Staff were friendly and helpful but the paper thin walls are rough. Sirens, horns and other travelers echoed all night long. Would avoid.

8

daniel

23 Oct 2025

·

Stayed 1 night

nice location, good price and comfortable room. HOWEVER - the air conditioner blows directly onto the bed, there is no way to control it's direction, which is VERY annoying. Also, the shower has no temperature adjustment (yes, you read that correctly) you can only control the amount of water. There must be an auto set to temp, which was a bit hot to my liking, so I was forced to have the pressure set to just above a trickle so I was not getting soo much hot water on me. This caused me to take a long shower to get all the soap off me. I have never seen such a poorly design shower in my life (50+ years old). They did put me in a handicapped room and the shower head, at it's highest level, was at chin height.....this also I have never seen before and stayed in numerous other handicapped rooms.

6

Lori

8 Sept 2025

·

Stayed 1 night

Requested a king bed, we got 2 double beds, when I went back down to front desk, it was not made clear that the room they were switching us to with a king bed was much smaller, which is NOT what I reserved. Very small room. But location excellent

10

Sandeep

9 Jul 2025

·

Stayed 4 nights

Nice location, with good food options. Subway stations are also very close by. The staff was extremely helpful and courteous. The only disappointment was the AC in the room, which was not able to cool down the room in the night.

8

Justin

5 Jun 2025

·

Stayed 3 nights

Great location. Comfy bed although it can be very noisy from the traffic outside.

6

NICOLE

17 Jan 2025

·

Stayed 5 nights

Staff was incredible. The hotel being on Canal makes it load, our room faced canal and cars and traffic all night now sleep. rooms are tiny but clean, bedding and towels rough

6

Soran

4 Nov 2024

·

Stayed 3 nights

The view from the window does not match the photos

6

Brandon

31 Aug 2024

·

Stayed 1 night

Paying extra for WiFi is absolutely ridiculous.

10

Iris

11 Aug 2024

·

Stayed 3 nights

What a wonderful Hotel. We had an AMAZING view of the Empire State Building . Room was spacious and not expensive. The staff was so friendly and accommodating. A true FIND !

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and accommodating, with standout help from front desk and bell staff. Some guests experienced overbooking or room‑type problems, slow follow‑up on maintenance, billing or hold confusion, or curt responses.

Related guest reviews

2

David

13 Oct 2025

·

Stayed 1 night

We booked at the Sheraton because they had sling bed and pull-out couch/bed for our family. They told us they overbooked that type of room and they didn't have that, so we had to take a smaller room with two small full size beds. We were crammed together and all slept like crap. We were extremely unhappy with the service and accommodations.

10

Elisa

12 Oct 2025

·

Stayed 1 night

It was a great stay from check-in to check-out. The staff was friendly, helpful and efficient. The room was great, and we had a beautiful view. We are already booked there for our next trip.

8

Kelondra

18 Aug 2025

·

Stayed 2 nights

Property was nice and clean. Staff greeted you everytime you entered the lobby. Bar staff was amazing and attentive! Only complaint was that I asked for extra blankets and never received them.

2

Jaleel

11 Aug 2025

·

Stayed 3 nights

The room reeked of smoke, and when I raised the issue, the manager essentially accused me of being the one who smoked in it. Absolutely unacceptable and insulting. The customer service was appalling, and I would never recommend this property to anyone. This experience has left me so disappointed that I would not even consider staying at a Sheraton property in the future. I checked out after a day and found a nice hotel in midtown (best place to have a base in Manhattan while exploring NYC).

2

U

27 Jul 2025

·

Stayed 1 night

This is a very very rundown old property and the service is slow and they don’t care to help you with any additional perks or even checking in early seemed impossible! Staff do not seem very happy to be there although Kevin at the concierge desk was amazing. Please ensure he is recognized.

6

Miranda

1 Apr 2025

·

Stayed 5 nights

On an annual business trip, I opted to stay at the Sheraton because it seemed likely that a corporate property would provide a clean and pleasant home base. For the first couple of nights, this was the case. But on one night of my stay, from roughly 11:00pm - 2:45am there were a trio of drunken neighbors in the hallway who left their small dog unattended in the room. The dog was distressed and proceeded to bark intermittently throughout the night. According to the website, an unattended pet in the room isn't allowed. On several occasions, I called the front desk to seek assistance and was told that the best they could do was email the people who had booked the room. Clearly this had no effect on the issue. An entire night with no sleep, and I had to postpone one of my early morning client meetings because of lack of rest. Despite my paying $250 a night for the room, the only recourse the Sheraton management offered was 10,000 hotel points (ie $90 to spend only if I book with them again) and a food credit for breakfast (despite all of my meals being booked out of the hotel already with clients). Effectively, the hotel failed to take care of the problem in the immediate sense of handling the noise issue or in the longterm sense of offering a room change, compensating directly for one night, or otherwise acknowledging that this issue had a real effect on my stay. Disappointing overall that guests who violated a policy were allowed to negatively affect other visitors.

6

Susan

3 Mar 2025

·

Stayed 4 nights

Got given the room right next to the lift for a four night stay. We got moved the next day to a very small room at the end of the corridor which over looked a building so had to more or less keep our curtains closed if we were in our room. We could not face moving again so stayed put. Also the person I was talking to at reception seemed very ticked off at me for complaining and would not listen to what I said which was. All I wanted was a normal room. No special request. Just a room that was the size advertised and not next to the lift. Very unhelpful person she was. So I gave upon the end. So disappointed as we have stayed in this hotel for years and this was the worst ever. Not sure I’ll go back as I couldn’t face the drama of been punished for not liking our first room again. I felt like a naughty child for daring to be unhappy with our room. Certainly not good customer service. I must say that the other staff are very helpful and nice. Shame about the person we dealt with

10

fran

17 Dec 2024

·

Stayed 1 night

Accommodating when room wasn’t ready.

10

Kirsten

18 Nov 2024

·

Stayed 2 nights

We arrived several hours before our check in time and much to our delight they worked to accommodate us with a room. It made readying for my meeting much more conducive. Also, prior to arrival, I spoke to Keyan 2x and he was simply spectacular.

2

Michelle

13 Aug 2024

·

Stayed 3 nights

After a long terrible journey to NY, we finally arrive at Sheraton in the middle of the night around 2 am. The man at the front desk states that there is no reservation under my name. Apparently they oversold and he claimed they tried to reach out to me the day before to cancel our booking. The audacity he had to lie to us. My booking was not canceled in the expedia app nor via mail/ text message and I did not have any missed calls from them. He also didn’t offer to help with another solution so we were stranded in the middle of the night. He did not care at all and we just didn’t know what to do now cause we were exhausted and hungry, we couldn't think straight and were literally shocked by this treatment. After we collected ourselves we asked to place some calls to other hotels. And finally after multiple hotels didn’t have availability or even early check-in option, there was one hotel that was very customer friendly and helped us so lovingly and caring: Hotel Hugo (in Soho). It was a blessing in disguise that Sheraton didn’t have a room for us. We even got a complimentary bottle of wine from Hotel Hugo.

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AI-generated summary based on recent guest reviews

Location

Very convenient for SoHo, Tribeca, Chinatown and multiple subway lines. The immediate Canal Street area can feel crowded, dirty, and noisy due to traffic and street vendors.

Related guest reviews

8

Chantei

27 Oct 2025

·

Stayed 1 night

Clean room and friendly staff! Located near the subway with great restaurants in walking distance.

6

Steven

31 Aug 2025

·

Stayed 4 nights

The hotel was okay, but immediately outside the front door was filthy. A lot of trash and debris all over the sidewalk. The hotel could pay some one to clean out front, even if it is technically public property. It is a really unpleasant experience going in and out of the property.

10

Richard

27 Aug 2025

·

Stayed 5 nights

Good location opposite subway (not the sandwich place!). Road can be noisy but it’s NYC. Hotel was clean although a bit dated in places. staff friendly

10

John

8 Aug 2025

·

Stayed 1 night

Nice room, good price for NYC. Great shower, which I always appreciate. Convenient to A train so it would be easy to get around the city. For tourists I will note that the stretch of Canal Street just to the east of the hotel is a little rough. Not unsafe really but definitely an urban experience. But that's kind of a cool thing about the location that is classic NYC - a few blocks in any direction and you're in a totally different world - the high end shops of Soho to the north, upscale Tribeca to the south, Chinatown (and the small "Little Vietnam" blocks) to the east.

8

Dean

7 Jul 2025

·

Stayed 6 nights

Noisy rough neighbourhood

8

Kloe

25 Jun 2025

·

Stayed 4 nights

Hotel staff were nice! Good location - subway just around the corner! A 5 min walk to broadway and 15 min walk washington square park! We would recommend

10

Leslie

25 Jun 2025

·

Stayed 1 night

A fine establishment convenient to Tribeca, SoHo and Chinatown, plus near many subway lines. A proper size, not scaled down to NYC standard. Clean, attractive, and welcoming.

8

Shaniah

28 May 2025

·

Stayed 4 nights

Great value for the stay! The area was a little unclean but close to SoHo.

10

Alexander

27 Mar 2025

·

Stayed 5 nights

Location is great as it very close to subway. Easy access just that the neighbourhood is not great.

10

Anna

3 Mar 2025

·

Stayed 3 nights

Despite the area the hotel was amazing and within walking distance from the subway, food, WTC and so on

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AI-generated summary based on recent guest reviews

Dining

Club lounge breakfast, snacks, and evening drinks earn praise from those with access, and several mention a rooftop space. Otherwise on-site options are limited; some found the bar pricey or coffee mediocre, and a few noted no full restaurant or room service.

Related guest reviews

10

Caro

7 Aug 2025

·

Stayed 2 nights

The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)

8

Rik

31 Jul 2025

·

Stayed 3 nights

Very good shopping area. Club facilities in the afternoon. Chairs in library need to been replaced.

10

Ashleigh marie

12 Jul 2025

·

Stayed 6 nights

We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay

8

Wendy

11 May 2025

·

Stayed 2 nights

Good value. Interesting area. Clean. Comfortable room and bed. Helpful staff. Coffee purchased in the hotel not drinkable. Otherwise, we liked the hotel a lot.

8

mary eloise stoikes

7 May 2025

·

Stayed 6 nights

The rooms are a bit worn and the breakfast was nothing special. The staff is amazing. Nice walking areas with plenty of food options. Close to subway.

8

catherine

18 Jan 2025

·

Stayed 5 nights

Nice hôtel, breakfast included with the club room

10

Gabriel

22 Dec 2024

·

Stayed 3 nights

Really loved our room with an amazing view of the New York skyline. Room was clean and comfy and in a great location in Tribeca, making it super fast to midtown location and walkable to locations like financial district, SoHo, Chinatown and Greenwich Village. My real complaints was that the gym was very small, the bar was absurdly expensive (even for New York!) and they could have made more of an incentive to be more eco friendly, but overall I highly recommend.

2

mary

9 Dec 2024

·

Stayed 4 nights

no hot water for 5 days - no coffee during the day even though we were paying for club floor. no cocktails until 5 m had to return room service as it was inedible. we asked for a manager on day 2 he came 2 days later while we were sleeping without notice. the club room seats were sopping wet and staff was extremely rude. over $1400 a night? contacting you or amex to charge back.

8

Janice

11 Oct 2024

·

Stayed 4 nights

It's worth staying on the club lounge level for access to coffee, breakfast, snacks, and happy hour plus fantastic views.

8

Janey

30 Aug 2024

·

Stayed 4 nights

Staff were amazing! Friendly, helpful and just overall great! Location is very convenient to shopping in Soho and eating in Tribeca although being right on Canal St is a little rough, noisy and not the most pleasant of walkways. Still, super easy to get to many places and near subway access. Building was clean but a little tired and rooms could use a little updating. Beds were very comfortable. Highly recommend getting a club room which gives access to the top floor club room and deck with view.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $375	2 $837	3 $793	4 $1,795	5 $485	6 $473	7 $514
8 $233	9 $587	10 $1,012	11 $768	12 $553	13 $530	14 $662
15 $217	16 $427	17 $573	18 $487	19 $392	20 $371	21 $468
22 $1,427	23 $1,462	24 $240	25 $405	26 $398	27 $452	28 $396
29 $186	30 $334

Sheraton Tribeca New York Hotel

Prices for Sheraton Tribeca New York Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (View)

Penthouse, 1 King Bed with Sofa Bed

Superior Room, 1 King Bed

Room, 1 King Bed

Room, 2 Double Beds, Patio

Club Room, 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Club Room, 2 Double Beds

Room, 2 Double Beds

Room, 1 King Bed, Patio

Executive Room, 1 King Bed

Guest reviews of Sheraton Tribeca New York Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sheraton Tribeca New York Hotel

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $476	31 $726