Sheraton Tribeca New York Hotel
US$441
/ night
Avg. for September
Select dates to see prices and availability
US$441
/ night
Avg. for September
Monthly average prices
Nightly prices at Sheraton Tribeca New York Hotel average US$180 in the cheapest month (January) and US$497 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$180 |
| February | US$218 |
| March | US$287 |
| April | US$333 |
| May | US$384 |
| June | US$497 |
| July | US$456 |
| August | US$274 |
| September | US$441 |
| October | US$452 |
| November | US$353 |
| December | US$482 |
J
F
M
A
M
J
J
A
Sept · US$441
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Most expensive: June (~US$497)
Cheapest: January (~US$180)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding s...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 880 square feet (82 square meters) of space consisting of conference space and 2 meeting rooms.
Dining
Satisfy your appetite for lunch or dinner at Antica Ristorante, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Stay in one of 369 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
A stay at Sheraton Tribeca New York Hotel places you in the heart of New York, within a 15-minute walk of New York University and Brooklyn Bridge. This hotel is 1 mi (1.6 km) from One World Trade Center and 1.1 mi (1.7 km) from Wall Street.
What's nearby
Hudson River Park(0.5 Miles)
New York University(0.5 Miles)
Manhattan Bridge(0.5 Miles)
Brooklyn Bridge(0.7 Miles)
One World Trade Center(0.8 Miles)
Washington Square Park(0.8 Miles)
5th Avenue(0.9 Miles)
Lower East Side Tenement Museum(0.9 Miles)
South Street Seaport(0.9 Miles)
Wall Street(1 Miles)
New York Stock Exchange(1.2 Miles)
Union Square Park(1.2 Miles)
Battery Park(1.3 Miles)
Whitney Museum of American Art(1.5 Miles)
Chelsea Market(1.6 Miles)
LaGuardia Airport (LGA)(11 Miles)
Newark Liberty Intl. Airport (EWR)(13.1 Miles)
Teterboro, NJ (TEB)(14.1 Miles)
John F. Kennedy Intl. Airport (JFK)(22.5 Miles)
Stewart Intl. Airport (SWF)(74.4 Miles)
Parking
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Location
370 Canal Street, Tribeca, New York (and vicinity), New York, United States of America
Hudson River Park (0.5 Miles)
New York University (0.5 Miles)
Manhattan Bridge (0.5 Miles)
Brooklyn Bridge (0.7 Miles)
One World Trade Center (0.8 Miles)
Washington Square Park (0.8 Miles)
Guest reviews
8.1
Very good
Based on 2,473 verified reviews
Who stays here?
Business
22%
Couple
33%
Family
24%
Group
13%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Sheraton Tribeca New York Hotel, travellers consistently praise the convenient SoHo/Tribeca location and friendly staff, while feedback is mixed on room size and age, street and hallway noise, and recurring air-conditioning and elevator issues.
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What guests think
At Sheraton Tribeca New York Hotel, travellers consistently praise the convenient SoHo/Tribeca location and friendly staff, while feedback is mixed on room size and age, street and hallway noise, and recurring air-conditioning and elevator issues.
Cleanliness is generally strong, though a few guests reported odors, ants, or worn areas. Many appreciate the club lounge and rooftop views plus easy subway access, while Canal Street outside can feel busy, dirty, and noisy. Expect a convenient base with helpful service and a variable room experience.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop terrace and club lounge access are highlights for eligible rooms; the gym is small but usable. Elevators are often slow or partly out of service, and parking is via a nearby garage with hotel validation.
Related guest reviews
6
Grigoriy
17 Aug 2025
·
Stayed 2 nights
Location is pretty great but also comes with a consequence of dirt around the hotel from all Canal street vendors. Hotel is nice but rooms are pretty dated. We had two rooms booked. One had a busted AC that barely cooled. We spent two nights there. Spoke to front desk 3 times and were promised someone would come and address the issue. As of the day we checked out, AC is still busted. Hotel has no on site parking but the lot next door is pretty good and hotel validates the ticket.
Location is pretty great but also comes with a consequence of dirt around the hotel from all Canal street vendors. Hotel is nice but rooms are pretty dated. We had two rooms booked. One had a busted AC that barely cooled. We spent two nights there. Spoke to front desk 3 times and were promised someone would come and address the issue. As of the day we checked out, AC is still busted. Hotel has no on site parking but the lot next door is pretty good and hotel validates the ticket.
10
Caro
7 Aug 2025
·
Stayed 2 nights
The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)
The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)
10
Ashleigh marie
12 Jul 2025
·
Stayed 6 nights
We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay
We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay
10
Karim
13 Jun 2025
·
Stayed 1 night
Nice hotel with the rooftop lounge but elevators are too slow
Nice hotel with the rooftop lounge but elevators are too slow
10
Erkan
1 Mar 2025
·
Stayed 8 nights
Amazing location, all the metro lines are in a walking distance. Nicely situated between Tribeca and SoHo. Beds were comfy and room got cleaned daily. Hotel is a bit old and one of the elevators were not working but it didn't bother me too much as I was on the 4th floor. However, it could have been very annoying if I were staying at higher floors.
Amazing location, all the metro lines are in a walking distance. Nicely situated between Tribeca and SoHo. Beds were comfy and room got cleaned daily. Hotel is a bit old and one of the elevators were not working but it didn't bother me too much as I was on the 4th floor. However, it could have been very annoying if I were staying at higher floors.
10
Ieva
12 Feb 2025
·
Stayed 5 nights
Descent size room, with comfy bed. Used gym, fully equipped & clean
Descent size room, with comfy bed. Used gym, fully equipped & clean
10
Gabriel
22 Dec 2024
·
Stayed 3 nights
Really loved our room with an amazing view of the New York skyline. Room was clean and comfy and in a great location in Tribeca, making it super fast to midtown location and walkable to locations like financial district, SoHo, Chinatown and Greenwich Village. My real complaints was that the gym was very small, the bar was absurdly expensive (even for New York!) and they could have made more of an incentive to be more eco friendly, but overall I highly recommend.
Really loved our room with an amazing view of the New York skyline. Room was clean and comfy and in a great location in Tribeca, making it super fast to midtown location and walkable to locations like financial district, SoHo, Chinatown and Greenwich Village. My real complaints was that the gym was very small, the bar was absurdly expensive (even for New York!) and they could have made more of an incentive to be more eco friendly, but overall I highly recommend.
8
Janice
11 Oct 2024
·
Stayed 4 nights
It's worth staying on the club lounge level for access to coffee, breakfast, snacks, and happy hour plus fantastic views.
It's worth staying on the club lounge level for access to coffee, breakfast, snacks, and happy hour plus fantastic views.
8
Janey
30 Aug 2024
·
Stayed 4 nights
Staff were amazing! Friendly, helpful and just overall great! Location is very convenient to shopping in Soho and eating in Tribeca although being right on Canal St is a little rough, noisy and not the most pleasant of walkways. Still, super easy to get to many places and near subway access. Building was clean but a little tired and rooms could use a little updating. Beds were very comfortable. Highly recommend getting a club room which gives access to the top floor club room and deck with view.
Staff were amazing! Friendly, helpful and just overall great! Location is very convenient to shopping in Soho and eating in Tribeca although being right on Canal St is a little rough, noisy and not the most pleasant of walkways. Still, super easy to get to many places and near subway access. Building was clean but a little tired and rooms could use a little updating. Beds were very comfortable. Highly recommend getting a club room which gives access to the top floor club room and deck with view.
10
Neda
22 Aug 2024
·
Stayed 3 nights
Check in was easy, hotel was in close to many subway lines. Walk to Soho, Little Italy and Chinatown. Hotel rooms are a little rundown but if you're sightseeing the entire day it doesn't matter. Parking was across the street, pricey ($50-65USD/day) but the hotel gives you a coupon upon checkout and it brings it down to around $40USD a day.
Check in was easy, hotel was in close to many subway lines. Walk to Soho, Little Italy and Chinatown. Hotel rooms are a little rundown but if you're sightseeing the entire day it doesn't matter. Parking was across the street, pricey ($50-65USD/day) but the hotel gives you a coupon upon checkout and it brings it down to around $40USD a day.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean with frequent housekeeping praise. A minority noted odors, ants, stained outdoor cushions, or worn fixtures.
Related guest reviews
10
Emily
11 Nov 2025
·
Stayed 4 nights
Very clean and spacious room. Loved having access to a fridge.
Very clean and spacious room. Loved having access to a fridge.
10
Maria
23 Oct 2025
·
Stayed 1 night
Room was clean and bed very comfortable
Room was clean and bed very comfortable
10
Desiree
14 Aug 2025
·
Stayed 1 night
Clean room and lobby
Clean room and lobby
10
karen
13 Aug 2025
·
Stayed 4 nights
Bed was very comfy! Pillows excellent. Housekeeping very accommodating, front desk very accommodating. Floor 21 terrace needs updating, it’s shabby and inadequate.
Bed was very comfy! Pillows excellent. Housekeeping very accommodating, front desk very accommodating. Floor 21 terrace needs updating, it’s shabby and inadequate.
10
Ashleigh marie
12 Jul 2025
·
Stayed 6 nights
We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay
We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay
4
Rodney
16 Jun 2025
·
Stayed 1 night
I was disappointed on this stay and I have stayed here several times. I paid over $500 for a patio room #201 which I stayed before and the patio was disgusting !!! The pillows were dirty and stained and smelled bad. We could not even use the patio. Requesting full or partial refund from the hotel. This does not represent a 4 Star hotel. Rodney V. Ralph
I was disappointed on this stay and I have stayed here several times. I paid over $500 for a patio room #201 which I stayed before and the patio was disgusting !!! The pillows were dirty and stained and smelled bad. We could not even use the patio. Requesting full or partial refund from the hotel. This does not represent a 4 Star hotel. Rodney V. Ralph
10
Danielle
26 Apr 2025
·
Stayed 1 night
Great stay all around. There is a small market right and coffee shop next door The rooftop terrace was a bonus! We were able to check in early and the waiting area was comfortable and super cute. Bed was cozy and overall hotel was clean. The employees were friendly and very helpful when calling cabs, etc.
Great stay all around. There is a small market right and coffee shop next door The rooftop terrace was a bonus! We were able to check in early and the waiting area was comfortable and super cute. Bed was cozy and overall hotel was clean. The employees were friendly and very helpful when calling cabs, etc.
8
Nanette
23 Apr 2025
·
Stayed 3 nights
The rooms are clean and well maintained
The rooms are clean and well maintained
10
Sarah
29 Mar 2025
·
Stayed 4 nights
The room was super clean!
The room was super clean!
2
Abdallah
5 Dec 2024
·
Stayed 1 night
Smelly rooms from humidity. Property in poor condition. Shower is rusty. I am fortunate my stay was short. I wouldnt recommend this property at ALL.
Smelly rooms from humidity. Property in poor condition. Shower is rusty. I am fortunate my stay was short. I wouldnt recommend this property at ALL.
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AI-generated summary based on recent guest reviews
Rooms
Room size ranges from compact to spacious; beds are comfortable and many rooms offer strong city views. Street or neighbor noise and recurring AC or shower-control issues, plus dated décor in places, can affect comfort; Wi‑Fi may incur a charge.
Related guest reviews
10
Preston
17 Nov 2025
·
Stayed 1 night
The room was perfect on arrival. It was comfortably spacious with an amazing view!
The room was perfect on arrival. It was comfortably spacious with an amazing view!
4
Josh
1 Nov 2025
·
Stayed 3 nights
Staff were friendly and helpful but the paper thin walls are rough. Sirens, horns and other travelers echoed all night long. Would avoid.
Staff were friendly and helpful but the paper thin walls are rough. Sirens, horns and other travelers echoed all night long. Would avoid.
8
daniel
23 Oct 2025
·
Stayed 1 night
nice location, good price and comfortable room. HOWEVER - the air conditioner blows directly onto the bed, there is no way to control it's direction, which is VERY annoying. Also, the shower has no temperature adjustment (yes, you read that correctly) you can only control the amount of water. There must be an auto set to temp, which was a bit hot to my liking, so I was forced to have the pressure set to just above a trickle so I was not getting soo much hot water on me. This caused me to take a long shower to get all the soap off me. I have never seen such a poorly design shower in my life (50+ years old). They did put me in a handicapped room and the shower head, at it's highest level, was at chin height.....this also I have never seen before and stayed in numerous other handicapped rooms.
nice location, good price and comfortable room. HOWEVER - the air conditioner blows directly onto the bed, there is no way to control it's direction, which is VERY annoying. Also, the shower has no temperature adjustment (yes, you read that correctly) you can only control the amount of water. There must be an auto set to temp, which was a bit hot to my liking, so I was forced to have the pressure set to just above a trickle so I was not getting soo much hot water on me. This caused me to take a long shower to get all the soap off me. I have never seen such a poorly design shower in my life (50+ years old). They did put me in a handicapped room and the shower head, at it's highest level, was at chin height.....this also I have never seen before and stayed in numerous other handicapped rooms.
6
Lori
8 Sept 2025
·
Stayed 1 night
Requested a king bed, we got 2 double beds, when I went back down to front desk, it was not made clear that the room they were switching us to with a king bed was much smaller, which is NOT what I reserved. Very small room. But location excellent
Requested a king bed, we got 2 double beds, when I went back down to front desk, it was not made clear that the room they were switching us to with a king bed was much smaller, which is NOT what I reserved. Very small room. But location excellent
10
Sandeep
9 Jul 2025
·
Stayed 4 nights
Nice location, with good food options. Subway stations are also very close by. The staff was extremely helpful and courteous. The only disappointment was the AC in the room, which was not able to cool down the room in the night.
Nice location, with good food options. Subway stations are also very close by. The staff was extremely helpful and courteous. The only disappointment was the AC in the room, which was not able to cool down the room in the night.
8
Justin
5 Jun 2025
·
Stayed 3 nights
Great location. Comfy bed although it can be very noisy from the traffic outside.
Great location. Comfy bed although it can be very noisy from the traffic outside.
6
NICOLE
17 Jan 2025
·
Stayed 5 nights
Staff was incredible. The hotel being on Canal makes it load, our room faced canal and cars and traffic all night now sleep. rooms are tiny but clean, bedding and towels rough
Staff was incredible. The hotel being on Canal makes it load, our room faced canal and cars and traffic all night now sleep. rooms are tiny but clean, bedding and towels rough
6
Soran
4 Nov 2024
·
Stayed 3 nights
The view from the window does not match the photos
The view from the window does not match the photos
6
Brandon
31 Aug 2024
·
Stayed 1 night
Paying extra for WiFi is absolutely ridiculous.
Paying extra for WiFi is absolutely ridiculous.
10
Iris
11 Aug 2024
·
Stayed 3 nights
What a wonderful Hotel. We had an AMAZING view of the Empire State Building . Room was spacious and not expensive. The staff was so friendly and accommodating. A true FIND !
What a wonderful Hotel. We had an AMAZING view of the Empire State Building . Room was spacious and not expensive. The staff was so friendly and accommodating. A true FIND !
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming, and accommodating, with standout help from front desk and bell staff. Some guests experienced overbooking or room‑type problems, slow follow‑up on maintenance, billing or hold confusion, or curt responses.
Related guest reviews
2
David
13 Oct 2025
·
Stayed 1 night
We booked at the Sheraton because they had sling bed and pull-out couch/bed for our family. They told us they overbooked that type of room and they didn't have that, so we had to take a smaller room with two small full size beds. We were crammed together and all slept like crap. We were extremely unhappy with the service and accommodations.
We booked at the Sheraton because they had sling bed and pull-out couch/bed for our family. They told us they overbooked that type of room and they didn't have that, so we had to take a smaller room with two small full size beds. We were crammed together and all slept like crap. We were extremely unhappy with the service and accommodations.
10
Elisa
12 Oct 2025
·
Stayed 1 night
It was a great stay from check-in to check-out. The staff was friendly, helpful and efficient. The room was great, and we had a beautiful view. We are already booked there for our next trip.
It was a great stay from check-in to check-out. The staff was friendly, helpful and efficient. The room was great, and we had a beautiful view. We are already booked there for our next trip.
8
Kelondra
18 Aug 2025
·
Stayed 2 nights
Property was nice and clean. Staff greeted you everytime you entered the lobby. Bar staff was amazing and attentive! Only complaint was that I asked for extra blankets and never received them.
Property was nice and clean. Staff greeted you everytime you entered the lobby. Bar staff was amazing and attentive! Only complaint was that I asked for extra blankets and never received them.
2
Jaleel
11 Aug 2025
·
Stayed 3 nights
The room reeked of smoke, and when I raised the issue, the manager essentially accused me of being the one who smoked in it. Absolutely unacceptable and insulting. The customer service was appalling, and I would never recommend this property to anyone. This experience has left me so disappointed that I would not even consider staying at a Sheraton property in the future. I checked out after a day and found a nice hotel in midtown (best place to have a base in Manhattan while exploring NYC).
The room reeked of smoke, and when I raised the issue, the manager essentially accused me of being the one who smoked in it. Absolutely unacceptable and insulting. The customer service was appalling, and I would never recommend this property to anyone. This experience has left me so disappointed that I would not even consider staying at a Sheraton property in the future. I checked out after a day and found a nice hotel in midtown (best place to have a base in Manhattan while exploring NYC).
2
U
27 Jul 2025
·
Stayed 1 night
This is a very very rundown old property and the service is slow and they don’t care to help you with any additional perks or even checking in early seemed impossible! Staff do not seem very happy to be there although Kevin at the concierge desk was amazing. Please ensure he is recognized.
This is a very very rundown old property and the service is slow and they don’t care to help you with any additional perks or even checking in early seemed impossible! Staff do not seem very happy to be there although Kevin at the concierge desk was amazing. Please ensure he is recognized.
6
Miranda
1 Apr 2025
·
Stayed 5 nights
On an annual business trip, I opted to stay at the Sheraton because it seemed likely that a corporate property would provide a clean and pleasant home base. For the first couple of nights, this was the case. But on one night of my stay, from roughly 11:00pm - 2:45am there were a trio of drunken neighbors in the hallway who left their small dog unattended in the room. The dog was distressed and proceeded to bark intermittently throughout the night. According to the website, an unattended pet in the room isn't allowed. On several occasions, I called the front desk to seek assistance and was told that the best they could do was email the people who had booked the room. Clearly this had no effect on the issue. An entire night with no sleep, and I had to postpone one of my early morning client meetings because of lack of rest. Despite my paying $250 a night for the room, the only recourse the Sheraton management offered was 10,000 hotel points (ie $90 to spend only if I book with them again) and a food credit for breakfast (despite all of my meals being booked out of the hotel already with clients). Effectively, the hotel failed to take care of the problem in the immediate sense of handling the noise issue or in the longterm sense of offering a room change, compensating directly for one night, or otherwise acknowledging that this issue had a real effect on my stay. Disappointing overall that guests who violated a policy were allowed to negatively affect other visitors.
On an annual business trip, I opted to stay at the Sheraton because it seemed likely that a corporate property would provide a clean and pleasant home base. For the first couple of nights, this was the case. But on one night of my stay, from roughly 11:00pm - 2:45am there were a trio of drunken neighbors in the hallway who left their small dog unattended in the room. The dog was distressed and proceeded to bark intermittently throughout the night. According to the website, an unattended pet in the room isn't allowed. On several occasions, I called the front desk to seek assistance and was told that the best they could do was email the people who had booked the room. Clearly this had no effect on the issue. An entire night with no sleep, and I had to postpone one of my early morning client meetings because of lack of rest. Despite my paying $250 a night for the room, the only recourse the Sheraton management offered was 10,000 hotel points (ie $90 to spend only if I book with them again) and a food credit for breakfast (despite all of my meals being booked out of the hotel already with clients). Effectively, the hotel failed to take care of the problem in the immediate sense of handling the noise issue or in the longterm sense of offering a room change, compensating directly for one night, or otherwise acknowledging that this issue had a real effect on my stay. Disappointing overall that guests who violated a policy were allowed to negatively affect other visitors.
6
Susan
3 Mar 2025
·
Stayed 4 nights
Got given the room right next to the lift for a four night stay. We got moved the next day to a very small room at the end of the corridor which over looked a building so had to more or less keep our curtains closed if we were in our room. We could not face moving again so stayed put. Also the person I was talking to at reception seemed very ticked off at me for complaining and would not listen to what I said which was. All I wanted was a normal room. No special request. Just a room that was the size advertised and not next to the lift. Very unhelpful person she was. So I gave upon the end. So disappointed as we have stayed in this hotel for years and this was the worst ever. Not sure I’ll go back as I couldn’t face the drama of been punished for not liking our first room again. I felt like a naughty child for daring to be unhappy with our room. Certainly not good customer service. I must say that the other staff are very helpful and nice. Shame about the person we dealt with
Got given the room right next to the lift for a four night stay. We got moved the next day to a very small room at the end of the corridor which over looked a building so had to more or less keep our curtains closed if we were in our room. We could not face moving again so stayed put. Also the person I was talking to at reception seemed very ticked off at me for complaining and would not listen to what I said which was. All I wanted was a normal room. No special request. Just a room that was the size advertised and not next to the lift. Very unhelpful person she was. So I gave upon the end. So disappointed as we have stayed in this hotel for years and this was the worst ever. Not sure I’ll go back as I couldn’t face the drama of been punished for not liking our first room again. I felt like a naughty child for daring to be unhappy with our room. Certainly not good customer service. I must say that the other staff are very helpful and nice. Shame about the person we dealt with
10
fran
17 Dec 2024
·
Stayed 1 night
Accommodating when room wasn’t ready.
Accommodating when room wasn’t ready.
10
Kirsten
18 Nov 2024
·
Stayed 2 nights
We arrived several hours before our check in time and much to our delight they worked to accommodate us with a room. It made readying for my meeting much more conducive. Also, prior to arrival, I spoke to Keyan 2x and he was simply spectacular.
We arrived several hours before our check in time and much to our delight they worked to accommodate us with a room. It made readying for my meeting much more conducive. Also, prior to arrival, I spoke to Keyan 2x and he was simply spectacular.
2
Michelle
13 Aug 2024
·
Stayed 3 nights
After a long terrible journey to NY, we finally arrive at Sheraton in the middle of the night around 2 am. The man at the front desk states that there is no reservation under my name. Apparently they oversold and he claimed they tried to reach out to me the day before to cancel our booking. The audacity he had to lie to us. My booking was not canceled in the expedia app nor via mail/ text message and I did not have any missed calls from them. He also didn’t offer to help with another solution so we were stranded in the middle of the night. He did not care at all and we just didn’t know what to do now cause we were exhausted and hungry, we couldn't think straight and were literally shocked by this treatment. After we collected ourselves we asked to place some calls to other hotels. And finally after multiple hotels didn’t have availability or even early check-in option, there was one hotel that was very customer friendly and helped us so lovingly and caring: Hotel Hugo (in Soho). It was a blessing in disguise that Sheraton didn’t have a room for us. We even got a complimentary bottle of wine from Hotel Hugo.
After a long terrible journey to NY, we finally arrive at Sheraton in the middle of the night around 2 am. The man at the front desk states that there is no reservation under my name. Apparently they oversold and he claimed they tried to reach out to me the day before to cancel our booking. The audacity he had to lie to us. My booking was not canceled in the expedia app nor via mail/ text message and I did not have any missed calls from them. He also didn’t offer to help with another solution so we were stranded in the middle of the night. He did not care at all and we just didn’t know what to do now cause we were exhausted and hungry, we couldn't think straight and were literally shocked by this treatment. After we collected ourselves we asked to place some calls to other hotels. And finally after multiple hotels didn’t have availability or even early check-in option, there was one hotel that was very customer friendly and helped us so lovingly and caring: Hotel Hugo (in Soho). It was a blessing in disguise that Sheraton didn’t have a room for us. We even got a complimentary bottle of wine from Hotel Hugo.
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AI-generated summary based on recent guest reviews
Location
Very convenient for SoHo, Tribeca, Chinatown and multiple subway lines. The immediate Canal Street area can feel crowded, dirty, and noisy due to traffic and street vendors.
Related guest reviews
8
Chantei
27 Oct 2025
·
Stayed 1 night
Clean room and friendly staff! Located near the subway with great restaurants in walking distance.
Clean room and friendly staff! Located near the subway with great restaurants in walking distance.
6
Steven
31 Aug 2025
·
Stayed 4 nights
The hotel was okay, but immediately outside the front door was filthy. A lot of trash and debris all over the sidewalk. The hotel could pay some one to clean out front, even if it is technically public property. It is a really unpleasant experience going in and out of the property.
The hotel was okay, but immediately outside the front door was filthy. A lot of trash and debris all over the sidewalk. The hotel could pay some one to clean out front, even if it is technically public property. It is a really unpleasant experience going in and out of the property.
10
Richard
27 Aug 2025
·
Stayed 5 nights
Good location opposite subway (not the sandwich place!). Road can be noisy but it’s NYC. Hotel was clean although a bit dated in places. staff friendly
Good location opposite subway (not the sandwich place!). Road can be noisy but it’s NYC. Hotel was clean although a bit dated in places. staff friendly
10
John
8 Aug 2025
·
Stayed 1 night
Nice room, good price for NYC. Great shower, which I always appreciate. Convenient to A train so it would be easy to get around the city. For tourists I will note that the stretch of Canal Street just to the east of the hotel is a little rough. Not unsafe really but definitely an urban experience. But that's kind of a cool thing about the location that is classic NYC - a few blocks in any direction and you're in a totally different world - the high end shops of Soho to the north, upscale Tribeca to the south, Chinatown (and the small "Little Vietnam" blocks) to the east.
Nice room, good price for NYC. Great shower, which I always appreciate. Convenient to A train so it would be easy to get around the city. For tourists I will note that the stretch of Canal Street just to the east of the hotel is a little rough. Not unsafe really but definitely an urban experience. But that's kind of a cool thing about the location that is classic NYC - a few blocks in any direction and you're in a totally different world - the high end shops of Soho to the north, upscale Tribeca to the south, Chinatown (and the small "Little Vietnam" blocks) to the east.
8
Dean
7 Jul 2025
·
Stayed 6 nights
Noisy rough neighbourhood
Noisy rough neighbourhood
8
Kloe
25 Jun 2025
·
Stayed 4 nights
Hotel staff were nice! Good location - subway just around the corner! A 5 min walk to broadway and 15 min walk washington square park! We would recommend
Hotel staff were nice! Good location - subway just around the corner! A 5 min walk to broadway and 15 min walk washington square park! We would recommend
10
Leslie
25 Jun 2025
·
Stayed 1 night
A fine establishment convenient to Tribeca, SoHo and Chinatown, plus near many subway lines. A proper size, not scaled down to NYC standard. Clean, attractive, and welcoming.
A fine establishment convenient to Tribeca, SoHo and Chinatown, plus near many subway lines. A proper size, not scaled down to NYC standard. Clean, attractive, and welcoming.
8
Shaniah
28 May 2025
·
Stayed 4 nights
Great value for the stay! The area was a little unclean but close to SoHo.
Great value for the stay! The area was a little unclean but close to SoHo.
10
Alexander
27 Mar 2025
·
Stayed 5 nights
Location is great as it very close to subway. Easy access just that the neighbourhood is not great.
Location is great as it very close to subway. Easy access just that the neighbourhood is not great.
10
Anna
3 Mar 2025
·
Stayed 3 nights
Despite the area the hotel was amazing and within walking distance from the subway, food, WTC and so on
Despite the area the hotel was amazing and within walking distance from the subway, food, WTC and so on
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AI-generated summary based on recent guest reviews
Dining
Club lounge breakfast, snacks, and evening drinks earn praise from those with access, and several mention a rooftop space. Otherwise on-site options are limited; some found the bar pricey or coffee mediocre, and a few noted no full restaurant or room service.
Related guest reviews
10
Caro
7 Aug 2025
·
Stayed 2 nights
The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)
The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)
8
Rik
31 Jul 2025
·
Stayed 3 nights
Very good shopping area. Club facilities in the afternoon. Chairs in library need to been replaced.
Very good shopping area. Club facilities in the afternoon. Chairs in library need to been replaced.
10
Ashleigh marie
12 Jul 2025
·
Stayed 6 nights
We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay
We have just come back from a weeks stay here and would definitely return. The staff at reception where lovely one girl in particular was amazing with my little girl I didn’t get her name, she could see we was tired after a long flight from the UK and offered us waters and my little girl a treat from a treasure chest when we checked in. We got given a club level room with a happy hour from 5.30-7.30om which included free wine, beer and canapés style food, the view from the terrace was beautiful. The room was nice and big for us as a family of 4. The only thing is we had ants in the bathroom which didn’t bother me but I noticed they were in the bed one day. I told reception who immediately sent someone up to clear them away. I never seen them again. Would definitely stay here again. Location is great to all areas. Thank you for a lovely stay
8
Wendy
11 May 2025
·
Stayed 2 nights
Good value. Interesting area. Clean. Comfortable room and bed. Helpful staff. Coffee purchased in the hotel not drinkable. Otherwise, we liked the hotel a lot.
Good value. Interesting area. Clean. Comfortable room and bed. Helpful staff. Coffee purchased in the hotel not drinkable. Otherwise, we liked the hotel a lot.
8
mary eloise stoikes
7 May 2025
·
Stayed 6 nights
The rooms are a bit worn and the breakfast was nothing special. The staff is amazing. Nice walking areas with plenty of food options. Close to subway.
The rooms are a bit worn and the breakfast was nothing special. The staff is amazing. Nice walking areas with plenty of food options. Close to subway.
8
catherine
18 Jan 2025
·
Stayed 5 nights
Nice hôtel, breakfast included with the club room
Nice hôtel, breakfast included with the club room
10
Gabriel
22 Dec 2024
·
Stayed 3 nights
Really loved our room with an amazing view of the New York skyline. Room was clean and comfy and in a great location in Tribeca, making it super fast to midtown location and walkable to locations like financial district, SoHo, Chinatown and Greenwich Village. My real complaints was that the gym was very small, the bar was absurdly expensive (even for New York!) and they could have made more of an incentive to be more eco friendly, but overall I highly recommend.
Really loved our room with an amazing view of the New York skyline. Room was clean and comfy and in a great location in Tribeca, making it super fast to midtown location and walkable to locations like financial district, SoHo, Chinatown and Greenwich Village. My real complaints was that the gym was very small, the bar was absurdly expensive (even for New York!) and they could have made more of an incentive to be more eco friendly, but overall I highly recommend.
2
mary
9 Dec 2024
·
Stayed 4 nights
no hot water for 5 days - no coffee during the day even though we were paying for club floor. no cocktails until 5 m had to return room service as it was inedible. we asked for a manager on day 2 he came 2 days later while we were sleeping without notice. the club room seats were sopping wet and staff was extremely rude. over $1400 a night? contacting you or amex to charge back.
no hot water for 5 days - no coffee during the day even though we were paying for club floor. no cocktails until 5 m had to return room service as it was inedible. we asked for a manager on day 2 he came 2 days later while we were sleeping without notice. the club room seats were sopping wet and staff was extremely rude. over $1400 a night? contacting you or amex to charge back.
8
Janice
11 Oct 2024
·
Stayed 4 nights
It's worth staying on the club lounge level for access to coffee, breakfast, snacks, and happy hour plus fantastic views.
It's worth staying on the club lounge level for access to coffee, breakfast, snacks, and happy hour plus fantastic views.
8
Janey
30 Aug 2024
·
Stayed 4 nights
Staff were amazing! Friendly, helpful and just overall great! Location is very convenient to shopping in Soho and eating in Tribeca although being right on Canal St is a little rough, noisy and not the most pleasant of walkways. Still, super easy to get to many places and near subway access. Building was clean but a little tired and rooms could use a little updating. Beds were very comfortable. Highly recommend getting a club room which gives access to the top floor club room and deck with view.
Staff were amazing! Friendly, helpful and just overall great! Location is very convenient to shopping in Soho and eating in Tribeca although being right on Canal St is a little rough, noisy and not the most pleasant of walkways. Still, super easy to get to many places and near subway access. Building was clean but a little tired and rooms could use a little updating. Beds were very comfortable. Highly recommend getting a club room which gives access to the top floor club room and deck with view.
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AI-generated summary based on recent guest reviews
6
Luke
3 weeks ago
·
Stayed 4 nights
Nice place but neighborhood is not the best. Would stay away from Canal Street in Tribeca if we ever come back.
Nice place but neighborhood is not the best. Would stay away from Canal Street in Tribeca if we ever come back.
10
Elissa
3 weeks ago
·
Stayed 2 nights
Great experience
Great experience
10
Evelyn
4 weeks ago
·
Stayed 1 night
Could provide lotion for guest.
Could provide lotion for guest.
8
Adrienne Dawkins
4 weeks ago
·
Stayed 2 nights
Helpful staff and clean accomodations! Right in the middle of Canal street craziness, but conveniently close to everything.
Helpful staff and clean accomodations! Right in the middle of Canal street craziness, but conveniently close to everything.
10
Jim
4 weeks ago
·
Stayed 2 nights
The Sheraton Tribeca was clean, bright and welcoming, in stark contrast to a nearby hotel. The viewing terrace on the 21st floor was beautiful, our room was clean and well kept. I have only two minor complaints: (1) The staff didn't let us know that the nearby parking garage has a discounted rate for people validated as staying at the Sheraton; and (2) the air conditioner said it was 68 in the room, but it felt much warmer. I am planning to stay at the Sheraton in each of my future trips to the SoHo/Tribeca area.
The Sheraton Tribeca was clean, bright and welcoming, in stark contrast to a nearby hotel. The viewing terrace on the 21st floor was beautiful, our room was clean and well kept. I have only two minor complaints: (1) The staff didn't let us know that the nearby parking garage has a discounted rate for people validated as staying at the Sheraton; and (2) the air conditioner said it was 68 in the room, but it felt much warmer. I am planning to stay at the Sheraton in each of my future trips to the SoHo/Tribeca area.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Sheraton Tribeca New York Hotel
Is parking available at the property?
Nearby parking is available at a cost of approximately USD 65 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A cooked-to-order breakfast is available, with fees ranging from approximately USD 10 to 30 per person. Specific serving hours are not mentioned.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of USD 25 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features disabled access, including elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located in the Tribeca neighborhood, approximately 0.5 miles from Hudson River Park and 0.9 miles from the Brooklyn Bridge. The Canal Street Subway Station is a short walk away, providing easy access to other parts of the city.
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Instant AI responses are based on hotel information
Considering this hotel for your New York (and vicinity) trip?
What do room rates look like at the Sheraton Tribeca New York Hotel in New York over the next few months?
Over the next 60–90 days, room rates at the Sheraton Tribeca New York Hotel in New York typically land around US$462 a night for two guests, ranging from US$199 to US$703 depending on dates and room type.
When is it least crowded at the Sheraton Tribeca New York Hotel in New York?
July is the quietest month to visit the Sheraton Tribeca New York Hotel in New York, while December is the busiest. If you prefer fewer crowds, plan travel for mid-summer when demand drops sharply.
Which month has the lowest rates at the Sheraton Tribeca New York Hotel in New York?
January is the cheapest month to stay at the Sheraton Tribeca New York Hotel in New York, averaging US$209 a night; June is the priciest at US$572. January’s lower rates come even though July is the quietest month for crowds.
What nearby attractions and traveller types does the Sheraton Tribeca New York Hotel in New York serve well?
The Sheraton Tribeca New York Hotel in New York sits close to Hudson River Park, One World Trade Center and Chelsea Market, making it convenient for sightseeing and shopping. The hotel is well suited to couples and families and caters to shopping, family and business trips.
How do this hotel's rates compare with other nearby hotels in New York?
The Sheraton Tribeca New York Hotel in New York is cheaper than 7 of 20 comparable hotels nearby, with a typical median of US$384 a night versus about US$370 for peers.
How does the nightly price at Sheraton Tribeca New York Hotel in New York (and vicinity) compare to recent weeks?
The current price at Sheraton Tribeca New York Hotel in New York (and vicinity) is US$543 per night for 2 guests, which is high for this hotel: about 30% above its US$413 average over the last 60 days. Most nights over that period fell between US$138 and US$1,202.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 1280.9962780063477USD
- 2026-09-15: 1165.0260139592285USD
- 2026-09-16: 1195.9233013454589USD
- 2026-09-17: 455.6018376995239USD
- 2026-09-18: 470.62479181890865USD
- 2026-09-19: 466.5702113199463USD
- 2026-09-20: 451.80232582916256USD
- 2026-09-21: 1077.0170892703857USD
- 2026-09-22: 1250.0409548476562USD
- 2026-09-23: 1344.611372980957USD
- 2026-09-24: 702.2638367529296USD
- 2026-09-25: 609.4983734022217USD
- 2026-09-26: 620.8671163776855USD
- 2026-09-27: 161.47657808337402USD
- 2026-09-28: 299.48131344207764USD
- 2026-09-29: 1270.538006427246USD
- 2026-09-30: 732.5442123297119USD
- 2026-10-01: 411.57011826293945USD
- 2026-10-02: 411.57011826293945USD
- 2026-10-03: 412.9538558887329USD
- 2026-10-04: 200.92098877590942USD
- 2026-10-05: 620.9820610144043USD
- 2026-10-06: 901.408659729248USD
- 2026-10-07: 832.1727579327392USD
- 2026-10-08: 479.7683136837768USD
- 2026-10-09: 483.37596943255613USD
- 2026-10-10: 884.4610168306884USD
- 2026-10-11: 264.17670568136595USD
- 2026-10-12: 252.42425046273803USD
- 2026-10-13: 521.2985786364745USD
- 2026-10-14: 556.7810442059326USD
- 2026-10-15: 458.9174129284057USD
- 2026-10-16: 460.6769744399414USD
- 2026-10-17: 510.2993206881103USD
- 2026-10-18: 249.891717963562USD
- 2026-10-19: 434.30499823864744USD
- 2026-10-20: 756.2425988190918USD
- 2026-10-21: 815.6951766184081USD
- 2026-10-22: 552.0888449592895USD
- 2026-10-23: 517.7324071959229USD
- 2026-10-24: 472.8140575146484USD
- 2026-10-25: 252.42425046273803USD
- 2026-10-26: 388.83467483312984USD
- 2026-10-27: 700.9847959423828USD
- 2026-10-28: 701.1381963215332USD
- 2026-10-29: 321.7449344935913USD
- 2026-10-30: 529.1890490112304USD
- 2026-10-31: 616.9773814193114USD
- 2026-11-01: 428.1662010180053USD
- 2026-11-02: 596.9759581538085USD
- 2026-11-03: 609.5199255216064USD
- 2026-11-04: 609.5199255216064USD
- 2026-11-05: 426.7561571288452USD
- 2026-11-06: 427.8217544825439USD
- 2026-11-07: 517.8513312272338USD
- 2026-11-08: 208.11437838732908USD
- 2026-11-09: 343.36491488171384USD
- 2026-11-10: 514.7975508602905USD
- 2026-11-11: 514.7975508602905USD
- 2026-11-12: 343.36491488171384USD
- 2026-11-13: 384.8486596551513USD
- 2026-11-14: 424.83291220080565USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 200 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
- Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
- Nearby parking fee: USD 65 per day
- Pet fee: USD 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking (Limited)
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Vending machines
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Golf course (nearby)
Cycling
Live music
Outdoor Furniture
Fitness Center (nearby)