Name: The Jewel Hotel, New York
Address: 11 West 51 Street, Midtown Center, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$248–US$913 per night
Rating: 8.85

What guests think

Travellers describe The Jewel Hotel, New York as a centrally located boutique stay beside Rockefeller Center with consistently friendly, accommodating staff, clean and quiet rooms, and handy extras like a coffee lounge, filtered-water stations, small gym, and free laundry.

Common drawbacks include small rooms, dated or worn decor in places, weak shower pressure, occasional HVAC noise or temperature issues, and housekeeping that is typically by request rather than automatic daily service. There is no on-site restaurant or breakfast, but the espresso lounge and abundant nearby dining cover most needs. Expect a simple, efficient base in the heart of Midtown.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful amenities for a boutique hotel: a small gym (often noted with Peloton bikes), free self-service laundry, a second-floor lounge with espresso, and filtered water stations; some rooms include kitchenettes or terraces. Not a full-service setup.

Related guest reviews

10

James

14 Apr 2025

·

Stayed 2 nights

Great location and staff. Quiet, clean and safe. Nice little exercise area and free washer and dryer. Would highly recommend.

10

Rita

21 Aug 2025

·

Stayed 1 night

Great location and nice amenities. The room was on the small side but clean and quiet. I would stay there again. Loved the peloton in the exercise room which was a very small room but worked ok.

10

Janice

30 Apr 2025

·

Stayed 1 night

The hotel room was simple, sparse but comfortable with all the necessary amenities including a yoga mat in the closet and a 24-hour lounge with great coffee.

10

Julie

30 May 2025

·

Stayed 3 nights

Perfect spot to stay in NYC. Close to everything. Filtered water, great coffee, and a clean yoga mat in the room! The staff is friendly and efficient. We enjoyed our stay and will choose The Jewel Hotel for future visits.

10

Stephen

16 Aug 2025

·

Stayed 6 nights

We used the compact but useful gym, benefited from the free washer and dryer, appreciated the ample water stations.

10

Ma Esther

25 Jul 2025

·

Stayed 7 nights

Super friendly staff, super clean hotel, the coffee station Lounge on second floor is a plus, and the location is perfect. Will definitely come back.

10

Sophia

2 Jul 2025

·

Stayed 3 nights

The hotel is very clean. There is a laundry room on the 2nd floor. There is also a dedicated coffee machine for you to enjoy. There is filtered water on each floor for you to drink. You can use bottled water and fill it up. It is very convenient. There is a gym on the 2nd floor. The room size is very suitable for two people. There are a full set of tableware, pots, bowls and plates in the kitchen. I will book this hotel again next time I come back. It is very convenient and has convenient transportation.!

10

Geoff and Maura

25 Jun 2025

·

Stayed 1 night

Fabulous and free laundry!

10

Leslie

5 Sept 2025

·

Stayed 1 night

Super great location - nice staff! The second floor lounge is great for free coffee and getting work done.

10

Leah

1 Jun 2025

·

Stayed 2 nights

Great value. Small but clean, quiet, well equipped rooms. Central location squarely between Radio City Music Hall and St Patrick’s but surprisingly quiet inside. Nice all-day coffee, water refill station w reusable bottles, small gym! Hope to return.

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Cleanliness

Most guests find rooms and common areas clean and quiet, with many praising upkeep. However, several report worn carpets or furnishings and occasional lapses (odors, hair, pests) and note that routine housekeeping is by request rather than daily.

Related guest reviews

2

Diego

8 Aug 2025

·

Stayed 2 nights

great location — but that’s where it stops. Both of our rooms were extremely dated. The furniture was stained, peeling, or missing parts. The walls and carpets were dirty, and one of the rooms had water stains and peeling paint on the ceiling. It looked like no maintenance had been done in over a decade. The beds were very uncomfortable — one of them was just two twin beds pushed together, causing a dip in the middle that made it hard to sleep. On our last day, the AC stopped working properly. When we checked the unit, we found the vents covered in black mold. I brought it up to the front desk and was told they would “have it cleaned” — as if that would fix the larger problem. If you stay here, just be prepared for a very worn, dirty room. Run away

6

Lynn

26 Dec 2024

·

Stayed 3 nights

Super convenient location and very friendly staff but carpets were old, dirty and smelled like dog poop. Otherwise, rooms were cleaned and bedding clean and comfy.

6

Thomas

6 May 2025

·

Stayed 3 nights

The room was dirty and smelled. There are no room service cleaning and fresh towels daily.

8

Robert

14 Jul 2025

·

Stayed 1 night

Great location for visiting the city. Overall the room could be a lot cleaner. we would probably look for alternative options on our next trip to the city.

10

Marjorie

7 Nov 2025

·

Stayed 2 nights

Really quiet and clean. Staff was lovely and easy to work with. A great location if you want to go to many different areas. I stayed three days and will definitely be back.

6

Kelly

26 Aug 2025

·

Stayed 2 nights

Hotel is in the heart of Rockefeller Plaza, few blocks from Central Park & many other sites. Staff is super helpful & nice. Room was clean but hallways never seemed to get vacuumed. Lights from Rockefeller Center will keep you up & room was warm regardless of the thermostat setting. It’s NYC so rooms are small but you’re not in it much.

10

Theresa

30 Jul 2025

·

Stayed 2 nights

The front desk was kind and very accommodating. The room was super clean!

2

Andreas

10 Jun 2025

·

Stayed 1 night

Worn down but central hotel near Times Square. The carpets in the rooms need to be shifted out.

10

Chaim

17 Nov 2025

·

Stayed 2 nights

Cleanliness in both room and common areas. Quiet snd convenient. Friendly staff.

2

Alicia

31 Oct 2025

·

Stayed 3 nights

The decor was old. I felt like I was staying in an old Best Western or something. It could be noisy. The shower had hair in it. The whole place needs to be remodeled. The A/C barely worked so it was hot in there while sleeping. It’s way over priced for the accommodations you get. Won’t stay there again.

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Rooms

Rooms are generally small to moderately sized but well laid out and quiet, with comfortable beds; some offer terraces and city views. Recurring critiques mention dated decor in places, weak shower pressure, and occasional HVAC noise or layout quirks.

Related guest reviews

4

Pavlo

25 Jun 2025

·

Stayed 3 nights

Booked terrace + view, got no terrace no view (

10

Carol

31 Oct 2025

·

Stayed 1 night

The rooms are compact and small, but charming. It was quiet and centrally located across from Rockefeller Center.

10

Victoria

30 Jun 2025

·

Stayed 1 night

Great location. The room is tiny but was very clean with an extremely comfortable bed.

10

David

5 Sept 2025

·

Stayed 1 night

I’ve stayed at many “affordable” midtown hotels over the years and this is one of the best. Spacious and modern room by NY standards. Excellent service. Love the location. And quiet - very few sirens etc on this block.

8

David

2 Jul 2025

·

Stayed 3 nights

Great location. Decent size room but quite tired looking. Nice shower. Bed not that comfy. Old style air con

10

Thomas

21 Aug 2025

·

Stayed 2 nights

Solid all around. Good layout of the room. Mostly clean and efficient. Great bed.

10

Robert

25 Mar 2025

·

Stayed 2 nights

Great spot right across from Radio City. Rooms were spacious for NYC but we could hear our neighbors pretty clearly.

10

Kathryn

3 Jun 2025

·

Stayed 4 nights

Very nice hotel although a little small. My daughter and I shared a bed which was ok. Shower was small but great water pressure.

10

George

18 Nov 2025

·

Stayed 4 nights

The Jewel is a Must Stay location in NYC. It is close to all the locations that we planned for, and I was able to get the Terrace Room I requested for a view of Radio City Music Hall. All the staff was very friendly and Derick made sure all our needs were taken care of. Our room(1110) was excellent and we will definately be returning to The Jewel.

10

Angela

20 Oct 2025

·

Stayed 1 night

Room was clean, quiet. Loved the black out curtains

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Service

Service is a standout: staff are repeatedly described as warm, helpful, and responsive, often going the extra mile. A few guests mention brusque interactions or delays, and housekeeping cadence can cause confusion.

Related guest reviews

10

Arthur

7 Aug 2025

·

Stayed 1 night

Excellent location. Staff friendly and helpful. Came quickly to the room late at night when I reported a problem with a light switch. Room small but well laid out, so very comfortable.

8

Oxana

23 Jun 2025

·

Stayed 1 night

Some of the ladies who work at reception are very rude, men are the way nicer. The hotel is outdated , but still ok. Pick a higher category rooms and not on the 3 floor.

10

Faith

26 Jan 2025

·

Stayed 3 nights

This is our go to hotel! It’s so convenient to the subway or uber rides and you can walk to so many different areas in the city. The best thing is, the staff is incredible! They all truly care about the guests and are always there to answer questions!

10

Whitney

14 Aug 2025

·

Stayed 2 nights

The staff was absolutely unbelievable! Jesse made our whole trip with his kindness, willingness to give suggestions and options for nightlife, and help with any questions we had. He went above and beyond and we will be back in a few months- if he’s working!

10

Patricia

5 Aug 2025

·

Stayed 2 nights

The Jewel Hotel is indeed a jewel in the middle of NYC. The staff, especially Erick at Reception are amazing. The rooms are spotless and beds extremely comfortable. 10 out of 10

10

Michelle

26 Nov 2025

·

Stayed 3 nights

My home away from home! The absolute best and friendliest staff. Look forward to my stay every time. A big thanks as always!

10

David

7 Sept 2025

·

Stayed 1 night

Small and friendly hotel in a great location. Extremely clean with very friendly staff. The senior guest experience manager, Elizabeth was terrific!!!

10

mickey

16 Aug 2025

·

Stayed 1 night

always impressed with how friendly the staff is at the jewel. it honestly feels like we are the only guests based on the attention we receive and the lack of noise.

10

George

18 Nov 2025

·

Stayed 4 nights

The Jewel is a Must Stay location in NYC. It is close to all the locations that we planned for, and I was able to get the Terrace Room I requested for a view of Radio City Music Hall. All the staff was very friendly and Derick made sure all our needs were taken care of. Our room(1110) was excellent and we will definately be returning to The Jewel.

10

Rodrigo

25 May 2025

·

Stayed 1 night

Even though we stayed for less than 24 hrs in NYC, The Jewel Hotel and its staff made our super short stay so much better! All staff members were so friendly and attentive, and the room was great. I would definitely return to this hotel for future NYC trips.

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Location

Outstanding Midtown location steps from Rockefeller Center, Radio City, St. Patrick’s, MoMA, Broadway theaters, and subways, making the city easy to explore on foot. Streets can be busy, but many note the rooms remain quiet.

Related guest reviews

10

Richard

25 Oct 2025

·

Stayed 3 nights

Friendly staff, terrific location, nice rooms. We'll stay again when we return to New York

10

Graham

22 Aug 2025

·

Stayed 4 nights

Outstanding little hotel in quiet street right by Rockefeller Center. Nice rooms and friendly staff.

10

Jerry

3 Jul 2025

·

Stayed 5 nights

Great location close to St Patricks, Rock Center, Central Park.

10

Alexandra

27 Jun 2025

·

Stayed 4 nights

This is a “gem” of a property. The location was perfect, the staff was fantastic and everything went smoothly. I loved that there is a living area with tea and coffee and able to get out of your room. We found it to be very quiet and enjoyed the stay immensely. The location right across from Rockefeller center also meant we could access a lot very easily.

10

Antonella

31 Aug 2025

·

Stayed 3 nights

Good experience, great location, will return

10

Brian

21 Oct 2025

·

Stayed 3 nights

A nice little boutique hotel, convenient to everything we wanted to do. Within walking distance of Broadway theaters, museums, and the park. We had a view of Radio City Music Hall out of one window, and Rockefeller Center out of the other!

10

Steven

2 May 2025

·

Stayed 1 night

Most of my wife and my traveling have been in Europe lately and it was great to have the best experience with the all the staff right here in NY. Great location to all in NYC.

10

Eduardo

23 Feb 2025

·

Stayed 5 nights

Great location

10

Marisol

1 Oct 2025

·

Stayed 3 nights

Love the location. Walking distance to almost everything. Very conveniently located.

10

Jessica

13 Oct 2025

·

Stayed 9 nights

The Jewel hotel was in a perfect location for exploring New York and for travelling to the various experiences in the City. Very clean, friendly staff and easy check in / check out process.

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Dining

No on-site restaurant or breakfast, but the lounge offers complimentary coffee/espresso and water, and many eateries are a short walk away. Some rooms include kitchenettes or a microwave/fridge for simple meals.

Related guest reviews

10

George

29 Mar 2025

·

Stayed 4 nights

Clean, great cappuccino machine, comfortable bed

8

Patricia

20 May 2025

·

Stayed 1 night

The best thing about this hotel is its location. Smack in the middle of midtown, one and a half blocks from St. Patrick’s, or that other cathedral— Saks! My room was great for a solo trip into the city; would have been tight if my husband had been along. But the bedding was great, and the room surprisingly quiet. Walkable to Central Park if heading uptown, grand Central if heading downtown; theatres if heading west, shopping and restaurants if heading east. In other words…midtown! No restaurant in the hotel, and it’s a mostly electronic check in (friendly if sparse staff, therefore). Perfect for access to Rock Center or Radio City as well. Would go again if traveling alone.

8

Michelle

2 Jun 2025

·

Stayed 3 nights

More like a 4.5 star rating. This was the perfect hotel for our NYC trip because we didn’t plan on being in the room much. Yes the room was very small, but it had everything we needed - comfortable bed, good water pressure in the shower, fridge and microwave, full length mirror. Everyone on the front desk team was pleasant and accommodating and held our luggage in storage after checkout so we didn’t have to carry it around the city. If you’re looking for a simple, clean, no-frills, centrally located hotel in Midtown then the Jewel is the spot for you. I would definitely stay again!

10

Carson

6 Mar 2025

·

Stayed 3 nights

Location, location, location! Price, coffee machine on 2nd floor, and hydration stations make it our choice each time we visit. Parking is only $40 a day so that works when we drive into city.

10

Janice

30 Apr 2025

·

Stayed 1 night

The hotel room was simple, sparse but comfortable with all the necessary amenities including a yoga mat in the closet and a 24-hour lounge with great coffee.

10

Ma Esther

25 Jul 2025

·

Stayed 7 nights

Super friendly staff, super clean hotel, the coffee station Lounge on second floor is a plus, and the location is perfect. Will definitely come back.

10

Sophia

2 Jul 2025

·

Stayed 3 nights

The hotel is very clean. There is a laundry room on the 2nd floor. There is also a dedicated coffee machine for you to enjoy. There is filtered water on each floor for you to drink. You can use bottled water and fill it up. It is very convenient. There is a gym on the 2nd floor. The room size is very suitable for two people. There are a full set of tableware, pots, bowls and plates in the kitchen. I will book this hotel again next time I come back. It is very convenient and has convenient transportation.!

10

Leslie

5 Sept 2025

·

Stayed 1 night

Super great location - nice staff! The second floor lounge is great for free coffee and getting work done.

6

Mary Anne

15 Jul 2025

·

Stayed 4 nights

No frills hotel in very good location, fairly clean (carpets and furniture were tired) and bed was comfortable. Asked for a quiet room and was accommodated. No food but close to many fast casual options for pick up or delivery.

10

Kellene

23 Jun 2025

·

Stayed 3 nights

Perfect location, fantastic staff! Lovely little touches like a shaving mirror in the bathroom, cold purified water stations on each floor including reusable bottles, an espresso machine that makes really really good coffee, and a guest laundry! The thing I love about boutique hotels is that they are very personable and bend over backwards to make sure you have a great stay! The Jewel is a gem!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$208
February	US$203
March	US$270
April	US$308
May	US$343
June	US$372
July	US$318
August	US$252
September	US$411
October	US$412
November	US$377
December	US$542

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $468
4 $269	5 $447	6 $610	7 $617	8 $495	9	10
11 $398	12 $388	13 $637	14 $637	15 $531	16 $488	17 $508
18 $273	19 $443	20 $596	21 $594	22 $439	23 $468	24 $481
25 $298	26 $396	27 $529	28 $535	29 $422	30	31 $600

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $753	17 $659	18 $471	19
20 $415	21 $913	22	23	24 $721	25	26 $425
27 $248	28 $379	29 $567	30

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Monthly average prices

About this property

Location

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What guests think

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