Is parking available at the hotel?

Limited parking is available on-site. Nearby parking is also available for approximately USD 58.00 per day, located 499 feet away. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 20 for adults and USD 10 for children.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, stair-free paths to the entrance, wheelchair-accessible registration desk, meeting spaces, and on-site restaurant. Fitness center access is also wheelchair accessible.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in New York's Financial District, just a 5-minute walk from Wall Street and 7 minutes by foot from Battery Park. It is 1 mile from One World Trade Center and 1.6 miles from Brooklyn Bridge.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

DoubleTree by Hilton New York Downtown

Average nightly price at DoubleTree by Hilton New York Downtown by month, last 12 months (USD)
Month	Average price
January	US$133
February	US$135
March	US$185
April	US$218
May	US$253
June	US$303
July	US$231
August	US$178
September	US$363
October	US$338
November	US$270
December	US$364

What guests think

At DoubleTree by Hilton New York Downtown, reviewers consistently praise the convenient Lower Manhattan location near subways and sights, generally clean rooms, and often friendly, helpful staff, making it a practical base for business or sightseeing.

The strongest recurring complaint is the elevator system—few cars and long waits, especially at peak times and on higher floors. Rooms are typically small, with occasional noise, maintenance, or AC issues, and some find parts of the property dated. On-site restaurant/bar and a small gym draw modest praise, while parking is off-site and breakfast is not generally included. A practical choice if you want a simple base and can tolerate some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The elevator capacity is a recurring problem, with long waits and occasional outages. There’s an on-site restaurant/bar and a small gym; parking is off-site and can be inconvenient or costly.

Related guest reviews

8

Kim Peter Peet

14 Nov 2025

·

Stayed 4 nights

There is check in from 4 PM and check out latest 11 AM. The hotel has at least 40 stories and only three elevators. At departure it takes a long time to catch an elevator. The hotel could offer more checkout times to put less pressure on departure. It took me over 10 minutes to get an elevator down with several full. Once I got an elevator it stopped at basically every story but was full and could take no passengers..

8

Eric

11 Nov 2025

·

Stayed 2 nights

Nice hotel in a convenient location in FIDI It is a little dated but well maintained. Gym was nice. Elevators are slow.

8

Mark

20 Aug 2025

·

Stayed 4 nights

This Doubletree is a good property. The staff and service was great. The location is good lots of restaurants, accessible public transportation, both subway bus in ferry however there is one major issue only three elevators for a very large hotel so we spend a lot of time waiting for the elevator, either at the ground floor or at the floor where our room once I don’t know if there’s a The location is great, with numerous restaurants and accessible public transportation, including the subway, bus, and ferry. However, there’s a significant issue: the hotel only has three elevators for a very large building. Consequently, we often spent a considerable amount of time waiting for the elevator, either at the ground floor or on the floor where our room was located. I’m not sure if there’s a solution to this problem, but it was certainly not enjoyable, especially during the scorching summer days we were there.

10

Susan

12 Aug 2025

·

Stayed 1 night

Clean, great amenities including the gym and water bottles and the best chocolate chip cookies! Will stay again.

6

Catherine

4 Jul 2025

·

Stayed 2 nights

Elevators are a huge downside…. Very slow

10

Jazmine

4 Jul 2025

·

Stayed 2 nights

This location has an on-site restaurant and bar. The hotel was within walking distance of the train station and many places to eat.

10

Jennifer

26 Jun 2025

·

Stayed 1 night

We visited for one evening with my teen daughter and niece to shop and see the City touristy stuff, and it was perfect. The room was CLEAN, like really clean, and it was really quiet. We were on the 41st floor out of 43 with a great view of the Freedom Tower and just blocks from the best bagels in NYC and the Wall Street Bull. The only drawback was the elevator system, which provided only three elevators for a lot of people, so being so high up, we were not able to take the stairs realistically. Also, we brought a car and, not going to lie, it was a pain. The parking was about a 10-15 minute walk, although it says five, and the garage was not the most convenient. It was also $105 for less than 24 hours with validated parking by the hotel. Basically, parking was the worst of the trip... hotel itself was in a great location and I felt safe.

8

Eileen

21 Jun 2025

·

Stayed 2 nights

While I liked the hotel overall. It should be clear that parking is not on-site.

8

Tina

19 Apr 2025

·

Stayed 2 nights

Nice hotel in a good area with walking distance from a lot of things. Close to subway. A lot of shopping possibilities nearby and the Italian restaurant in the same building was great and is also serving as breakfast restaurant. However - note the dinner is way better than the breakfast. Breakfast ok as American standard though. Only problem was the elevators. Only 3 of them in a 43 floor building. Once we waited 35 minutes before we were able to get an elevator that was not already full. Lived on 42nd floor, so the stairs was not really an option.

10

Michael

25 Mar 2025

·

Stayed 2 nights

Great location. Rooms are expectedly small and the prices are large - but comparable to the competition. The elevators are small and often full when the door opens. There is no parking on-site. The parking they suggest is very expensive and a bit of a walk away so I wouldn’t suggest it for anyone with mobility issues. Otherwise it was a pleasant experience and of course, free warm cookies.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms clean, with housekeeping praised by many. Some report issues like odors, smoke smells, dust, insects, or occasional maintenance-related water discoloration.

Related guest reviews

10

Ryan

29 Nov 2025

·

Stayed 1 night

Clean room, courteous staff, great location. Will definitely stay there again.

10

Stephanie

12 Nov 2025

·

Stayed 3 nights

Great area for Lower Manhattan. Would stay here again! Very clean, comfortable and friendly staff. We didn’t eat any meals at this hotel.

10

Crystal

26 Aug 2025

·

Stayed 4 nights

We had an amazing stay here! Everything was so smooth, from check in to check out. Room was clean. Every time we’d come back to our room they had cleaned it for us. We absolutely loved our stay!!

6

Genevieve

25 Aug 2025

·

Stayed 7 nights

Our stay at DoubleTree by Hilton was pleasant overall. The staff were attentive and helpful throughout, which we truly appreciated. However, the cleanliness standards left room for improvement. At one point, the corridor had an unpleasant odour. Once reported, the team responded promptly, took ownership of the issue, and arranged for the carpet to be cleaned and shampooed. Their swift action was commendable, though we hope to see more consistent upkeep in future stays.

2

Alexa

12 Aug 2025

·

Stayed 4 nights

The rooms had a cigarette smoke smell and when I brought up to the front desk the best the offered was to spray air freshener given it was a health hazard

10

Oscar

26 Jul 2025

·

Stayed 2 nights

Excellent stay! Extremely clean, quiet and secure. I highly recommend! I would stay again!

4

Irvin James

11 Jul 2025

·

Stayed 2 nights

Dusty room

10

Barbara

21 Jun 2025

·

Stayed 2 nights

Everything was fresh and clean. Beautiful view of the river, as promised.

6

Kylie

9 Jun 2025

·

Stayed 4 nights

The front desk staff was very friendly and helpful, able to answer questions asked. The free check in cookies were really tasty! The double room was nice, a little small, but clean (mostly). There was a water test on the day we arrived which shut off the water and when it came back on, there was dirty water that make the sink, shower, and toilet dirty. The sink didn’t get fully cleaned the next day (spots still showing from the water test). It was really quiet, which was nice, and check out was easy. There were 4 of us staying in the room and we were only given 3 towels, and had to call for extra each day, which was a little inconvenient. When we ran out of toilet paper it wasn’t replenished during the daily room clean, so we had to call for that too, which was also a little disappointing. Overall, a nice stay in a convenient location.

2

Alejandro

22 May 2025

·

Stayed 1 night

The woman who checked me in was extremely rude and bigoted against foreign visitors, as she was visibly exasperated when I said my last name. To top off my $400 a night stay, I found two roaches in the room. I'm gonna guess the woman at the lobby had a hand in putting me there. I'm glad I'm out of this pigpen and I'm never coming back

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small but functional, with some offering good views and comfortable beds; decor ranges from basic to a bit dated. Guests occasionally note thin walls and HVAC noise or temperature control issues.

Related guest reviews

10

Jada

17 Nov 2025

·

Stayed 3 nights

Clean good location! Rooms are very small but it is New York!

10

Angela

7 Sept 2025

·

Stayed 2 nights

The bathroom is extremely small in the Junior suite! Had I known I would have gotten a regular room bc I am recently recovery from a stroke!

10

Jack

27 Aug 2025

·

Stayed 3 nights

The free cookies were great! The location was brilliant for exploring downtown and heading over to Brooklyn. Views from our room on the 42nd floor were exceptional.

8

Tonia

5 Aug 2025

·

Stayed 3 nights

Size of the rooms

8

Pat

30 Jul 2025

·

Stayed 1 night

Great staff & service. Room was clean & modern. Air conditioning was a bit weird and broke in the middle of the night. Bed wasn’t too comfortable either. Great location, easy to walk to everything.

8

Leisa

25 Jul 2025

·

Stayed 1 night

Room was small however, taking into consideration the history of this part of Manhattan puts it in perspective. Otherwise it was fine. Served its purpose. Clean and well kept.

8

Christina

20 Jul 2025

·

Stayed 2 nights

Front desk and staff were all very good. Room was basic but clean, a little worn but nothing too bad. Area was great, near really good subways. Only thing that let this down was we weren't able to check in until an hour or two after due to, a lot of a waiting around as a result, we put our bags away but after a long trip we just wanted to wash off and get out and about. But overall a good stay

10

Jennifer

26 Jun 2025

·

Stayed 1 night

We visited for one evening with my teen daughter and niece to shop and see the City touristy stuff, and it was perfect. The room was CLEAN, like really clean, and it was really quiet. We were on the 41st floor out of 43 with a great view of the Freedom Tower and just blocks from the best bagels in NYC and the Wall Street Bull. The only drawback was the elevator system, which provided only three elevators for a lot of people, so being so high up, we were not able to take the stairs realistically. Also, we brought a car and, not going to lie, it was a pain. The parking was about a 10-15 minute walk, although it says five, and the garage was not the most convenient. It was also $105 for less than 24 hours with validated parking by the hotel. Basically, parking was the worst of the trip... hotel itself was in a great location and I felt safe.

8

Larrisa

24 Jun 2025

·

Stayed 3 nights

The room was tiny for being a suite. The restroom was more like a broom closet; I could barely stand in the shower without hitting my elbow against the glass. None of the wall plug-ins would work properly. It was very close to the subway and had several close restaurants/bars. The room itself was clean. Parking was not located on site, but a few blocks away. People complained about the elevators, but we were on the 4th floor, so it wasn't a big deal, but there are 40+floors, so I would guess those floors took longer to get to.

6

Jennifer

12 Jun 2025

·

Stayed 2 nights

Great location, nice shampoo and soaps, the bed was very comfortable and the staff was super friendly... However, for business travel, I'd be wary of privacy issues if you're having online meetings. The guest in the room beside me was a nightmare and got up at 5:30AM and talked on her phone on the loudest speaker setting to her relatives for an hour and a half. There was little to no sound proofing between rooms and I heard everything and was woken up. The elevators were slow but not a deal breaker. The cookies were fabulous.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many highlight friendly, attentive staff and smooth check-in/out, with thoughtful touches like cookies and helpful luggage storage. However, recurring reports cite rude interactions, inconsistent responsiveness, and occasional billing or policy frustrations.

Related guest reviews

2

Maalik

27 Nov 2025

·

Stayed 1 night

My credit card was overcharged and staff fabricated a lie to NYPD in attempt to get me arrested. I’ve yet to get any recourse from them or speak to anyone in charge of the matter.

10

Hannah

19 Nov 2025

·

Stayed 4 nights

Staff was excellent, courteous and attentive. The room was small, but clean and always smelled great from the restaurant’s aromas. Plus, I only needed it to rest and shower, so it did the job perfectly! Another positive was that it was centrally located to many attractions, like the Raging Bull, Wall Street, Joe’s Pizza, and more!

8

Leesa

28 Sept 2025

·

Stayed 3 nights

Awesome staff! Very friendly and helpful!

10

Charlene

4 Sept 2025

·

Stayed 3 nights

Front desk staff was very nice and accommodating they allowed for a lower floor room. Felt welcomed, the cookie at check in was a nice touch. The room was on the smaller side but comfortable for two people and two suitcases. It’s expected for the city. I wish there was fridge in the room wasted a lot of leftovers. Bathroom was a suitable and was clean. Modern design. Neighborhood felt safe and not too busy. There was some decent food places nearby.

4

Yadira

28 Aug 2025

·

Stayed 3 nights

Service was not great

10

Lizbette

5 Aug 2025

·

Stayed 3 nights

My boyfriend and I stayed at this hotel for his birthday weekend. We chose the hotel because I’ve stayed there before and I loved it and the location is so convenient, BUT this time around, it was even better. The staff was nothing less than amazing. Every single encounter we had was incredible. They were all so sweet and helpful. And they helped me surprise my boyfriend for his birthday which I am eternally grateful for. Thank you all so much! 1000/10

4

Shrikrishnanand

29 Jun 2025

·

Stayed 1 night

Being a diamond member - 3rd party reservations are not afforded the perks - the reservations desk is hardly welcoming - or courteous - it felt like the guest is discriminated for booking 3rd party - poor customer service !

4

Arthur

28 Jun 2025

·

Stayed 2 nights

Staff was rude when trying to check in

10

Steven

3 Jun 2025

·

Stayed 5 nights

The entire staff and team was amazing. Very much enjoyed our stay at the Double Tree!

4

XIAOLIN

24 Apr 2025

·

Stayed 2 nights

Pretty disappointed. The website said there's valet parking but actually none. We arrived at night around 9pm, have to park in a parking lot several blocks away . With hotel validation we paid $58/night for parking. My husband had to walk back to hotel. We paid over $400 a night but basically no service at all at this hotel. Even no water offered in the room, you have to buy at lobby for $3. All Hilton hotel around the world offer free water. I told front desk I am Hilton Hornor member and she offered me two free water for the first night. The room is quite small and only two elevator working most of the time. You have to wait for quite some time to get to your room if it's rush hour. The phone in the room either is not working or no one answer the phone. We tried to call for help getting luggage downstairs but not successful. The only good thing is location, you can walk around wall street. Won't stay in the future

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent Lower Manhattan base close to subways, Battery Park, the Staten Island Ferry, Wall Street, and the World Trade Center; many find it walkable and quieter than midtown. A few note the area can feel busy and parking is off-site.

Related guest reviews

10

Charles

17 Nov 2025

·

Stayed 2 nights

Great location

10

Shakevia Jonae

1 Sept 2025

·

Stayed 3 nights

I loved that the hotel is right in the middle of all the nyc action!! Enjoyed my stay!

10

Andra

6 Aug 2025

·

Stayed 4 nights

A very clean hotel that is really close to many restaurants and to the subway station. I was able to go to a business event two days in a row that was walking distance from the hotel. It is also walking distance to the ferry station and to the Battery park from where you can see the Statue of Liberty in the distance. Will definitely stay here again next time I am in Manhattan.

10

Bienvenido

5 Aug 2025

·

Stayed 1 night

Love that the hotel was a block from Wall Street and walking distance from the subway!

10

Graham

25 Jun 2025

·

Stayed 3 nights

If you are looking for a great place to stay away from this hustle of Times Square, head for FiDi - the Financial District - in Lower Manhattan. The DoubleTree Hilton on Stone Street is the perfect location; just a short walk to Battery Park for trips to the Statue of Liberty - or even better, the FREE Staten Island ferry which gives you the perfect view of Manhattan as you sail. The hotel is also just around the corner from the Wall Street Bull and is within walking distance of the World Trade Center. Close by are amenities you may need, not least a pharmacy, and plenty of places to eat. The hotel itself if stylish, the rooms having laminate floors instead of the traditional carpet which can often show staining. The rooms have fantastic air conditioning, very comfortable beds and, as I discovered right at the end of my three-day stay, a fridge in the desk drawer. Now that would’ve been nice to know earlier given it was 39C (102F) during my stay. As you enter the hotel, there is a place to leave your bags, should you be early, and for when you have time to take in more of New York before your flight home should it be later in the day. All in all, as you can no doubt tell, I would most certainly book another stay here next time I’m in town.

10

Rachel

23 Jun 2025

·

Stayed 4 nights

Nice and clean. Very close to financial district.

8

Zakariae

17 May 2025

·

Stayed 2 nights

Great location, perfect to visit the financial district / liberty statue

10

José

11 May 2025

·

Stayed 3 nights

Great location, easy access to everything. Very friendly staff.

10

Patricia

4 May 2025

·

Stayed 2 nights

Perfect location for our plans. Easy access to subway. Near many highlights such as 9/11, Wall Street Seaport etc. hope on the subway to Zyimrs Square etc.

10

Mark

19 Apr 2025

·

Stayed 2 nights

Excellent location next to Battery Park…Close to ferry building. Easy access to Subway system. Walking distance to financial district

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

There’s an on-site restaurant/bar and nearby dining options; guests describe the food as decent to good. Breakfast is available but typically not included, and quality is reported as average overall.

Related guest reviews

10

Angel

3 Oct 2025

·

Stayed 4 nights

Great location!! There was a bar plus kitchen at the corner- they had great food and drinks

6

Mina

29 Aug 2025

·

Stayed 3 nights

I really liked the location. It was within walking distance of the main spots. However, one thing I didn’t like was that when I booked my room, along with options like Wi-Fi and a private bathroom, it also showed breakfast. But when I got there, I found out breakfast wasn’t included and had to be paid for separately. That was disappointing. If it’s not part of the package, why show it as if it is?

10

CESAR

24 Aug 2025

·

Stayed 2 nights

Excellent accommodation and perfect location with superb restaurant in house

10

Nergis

7 Aug 2025

·

Stayed 2 nights

Had a nice short stay at this location. Helpful staff and the good food at the Italian restaurant downstairs.

10

Loretta

28 Jul 2025

·

Stayed 2 nights

Our flight was delayed so we had to find a place to stay over night. We chose this holiday and our stay was great! The hotel is clean and the staff are helpful. Check in was ways and the restaurant at the hotel made it easy to get a quick bite for dinner. They offer a little later check out so that helped with our delayed flight. We would definitely stay here again.

10

Jazmine

4 Jul 2025

·

Stayed 2 nights

This location has an on-site restaurant and bar. The hotel was within walking distance of the train station and many places to eat.

8

Gabriele

2 Jul 2025

·

Stayed 3 nights

Room was a bit smaller than expected and hallways smell a bit moldy. Overall property is fine and breakfast is served in the restaurant attached to the hotel in a buffet style, which I really liked.

6

Kim B

13 Jun 2025

·

Stayed 2 nights

This is a smaller, older hotel that is a good value. It shows its age in some areas: the lobby was inviting and had a great work area. They have luggage storage for pre check in or post check out which is essential to make the most of your time. The onsite restaurant was welcoming and above average.

4

Angela

14 Apr 2025

·

Stayed 2 nights

Small rioms. Terrible restaurant with limited menu. For NYC a 2 star restaurant

8

Harold D.

19 Feb 2025

·

Stayed 3 nights

The hotel is simple with all the basic amenities like gym, a lobby with snacks and a restaurant in the first floor. Rooms are not noise proof so you will hear your neighbor if they are not quiet. However, the hotel is well priced and you will not be disappointed if you are looking for a good place to sleep comfortably.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $312	2 $295	3 $463	4 $338	5 $305	6 $287	7 $339
8 $163	9 $253	10 $305	11 $339	12 $339	13 $341	14 $341
15 $192	16 $282	17 $330	18 $330	19 $224	20 $305	21 $305
22 $177	23 $200	24 $175	25 $249	26 $286	27 $279	28 $249
29 $192	30 $249

Su	Mo	Tu	We	Th	Fr	Sa
		1 $353	2 $390	3 $470	4 $645	5 $1,006
6 $351	7 $352	8 $396	9 $667	10 $572	11 $352	12 $543
13 $325	14 $261	15 $247	16 $242	17 $247	18 $256	19 $532
20 $227	21 $227	22 $227	23 $247	24 $247	25 $247	26 $262
27 $247	28 $468	29 $468	30 $468	31 $566

DoubleTree by Hilton New York Downtown

Prices for DoubleTree by Hilton New York Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, River View

Room, 1 Double Bed, Accessible (Roll-In Shower)

Junior Suite, 1 King Bed with Sofa Bed

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, City View

Room, 1 King Bed, River View

Room, 2 Double Beds

Room, 1 King Bed

Guest reviews of DoubleTree by Hilton New York Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton New York Downtown

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates